1. It's kind of blurry.
Copy !req
2. That's better.
Copy !req
3. Question, what kind
of bear is best?
Copy !req
4. That's a ridiculous question.
False. Black bear.
Copy !req
5. Well, that's debatable.
Copy !req
6. There are basically
two schools of thought.
Copy !req
7. Fact, bears eat beets.
Oh...
Copy !req
8. Bears, beets,
Copy !req
9. Battlestar Galactica.
Bears do not...
Copy !req
10. What is going on?
What are you doing?
Copy !req
11. Last week, I was in
a drug store and
I saw these glasses.
Copy !req
12. Four dollars.
Copy !req
13. And it only cost me
$7 to recreate
the rest of the ensemble
Copy !req
14. and that's a grand total of
Copy !req
15. $11.
Copy !req
16. You know what?
Imitation is the most sincere
form of flattery.
Copy !req
17. So I thank you.
Copy !req
18. Identity theft is
not a joke, Jim!
Copy !req
19. Millions of families
suffer every year!
Copy !req
20. Michael!
Copy !req
21. Oh, that's funny. Michael!
Copy !req
22. Yes, I understand.
Copy !req
23. Can I transfer you
to customer relations?
Copy !req
24. Absolutely. I couldn't be
more sorry about this...
Copy !req
25. I know, I know.
We're all trying to get to
the bottom of it.
Copy !req
26. Yes, I'm upset.
Don't I sound upset?
Copy !req
27. Okay.
Copy !req
28. It is disgusting.
I totally agree.
Copy !req
29. Well, we're going to be
recalling all of that paper.
Copy !req
30. We have a crisis.
Copy !req
31. Apparently, a disgruntled
employee at the paper mill
Copy !req
32. decided that it would be funny
to put an obscene watermark
Copy !req
33. on our 24-pound
cream letter stock.
Copy !req
34. Five-hundred boxes
has gone out
Copy !req
35. with the image of
a beloved cartoon duck
Copy !req
36. performing unspeakable acts
Copy !req
37. upon a certain cartoon mouse
that a lot of people like.
Copy !req
38. I've never been a fan.
Copy !req
39. Everybody in here, stat.
Copy !req
40. No time to lose.
Copy !req
41. Cri-man squa, F and C,
double-time.
Copy !req
42. "Cri-man squa"?
Copy !req
43. Crisis management squad.
"F and C, double-time"?
Copy !req
44. Front and center.
Twice as fast as
you would normally go.
Copy !req
45. Any other questions?
Copy !req
46. One more.
Why are you talking like that?
Copy !req
47. To save time, Jim.
Copy !req
48. Actually, I think you could
make the argument
that it wastes time.
Copy !req
49. Yeah,
she has a good point.
Copy !req
50. I mean, for example,
with the last thing you said,
Copy !req
51. by the time
you explained it...
Okay, okay, okay...
Copy !req
52. it actually
took up more time.
You know what?
Copy !req
53. Forget it! Where is Creed?
Copy !req
54. Creed.
Here.
Copy !req
55. Quality assurance. Your job.
Copy !req
56. I really think
you screwed the pooch
on this one, Creed.
Copy !req
57. Because of you,
the entire company
is in jeopardy.
Copy !req
58. Every week, I'm supposed to
take four hours and do
a quality spot-check
Copy !req
59. at the paper mill.
Copy !req
60. And of course the one year
I blow it off, this happens.
Copy !req
61. We have a lot of angry
customers out there. This puts
us at threat level midnight.
Copy !req
62. Accounting, you are on
customer service duty today.
Copy !req
63. That's not really our job.
Midnight, Oscar!
Copy !req
64. Don't worry. Kelly will be
training you first.
Copy !req
65. Kelly's training us?
Copy !req
66. (SINGING) This day is bananas
B- A-N-A-N-A-S
Copy !req
67. This day is bananas
Copy !req
68. B- A-N-A...
Copy !req
69. I don't have a headache.
Copy !req
70. I'm just preparing.
Copy !req
71. Jim. Big fire in your house.
Your client,
Dunmore High School,
Copy !req
72. sent out their prom
invitations on this paper.
Copy !req
73. Went home to all the kids.
Yeah, I got a call in already.
Copy !req
74. No, no, no. Not good enough.
This is a keystone account.
Copy !req
75. I want you
in the school in person.
Copy !req
76. All right.
Copy !req
77. I want you to bring a partner.
I'll go.
Copy !req
78. No, sweet cheeks.
Copy !req
79. We need somebody
who's actually made a sale.
Copy !req
80. Andy, you go.
Copy !req
81. William Dolittle at
your service, a.k.a. Will Do.
Copy !req
82. Yeah, I'm definitely
going to go alone.
Copy !req
83. No! No! I need
two men on this!
Copy !req
84. That's what she said. No time!
But she did. No time! Guys!
Copy !req
85. Get on this! Dwight,
Copy !req
86. I want you to be in charge
of the press conference.
Copy !req
87. Yes! You are entering
the no-spin zone!
Copy !req
88. We're having
a press conference?
No, Pam.
Copy !req
89. The press is just going to
find out by themselves.
Copy !req
90. Not.
Copy !req
91. Here's the thing,
when a company screws up,
Copy !req
92. best thing to do is
call a press conference.
Copy !req
93. Alert the media and then
you control the story.
Copy !req
94. Wait for them to find out,
and the story controls you.
Copy !req
95. That's what happened to O.J.
Copy !req
96. I have invited Barbara Allen,
one of our oldest clients,
Copy !req
97. to come in here
and meet with me
for a personal apology.
Copy !req
98. The press wants a story?
I will give them a story.
Copy !req
99. Oh, did the press
ask for a story?
Copy !req
100. Here is your headline,
Copy !req
101. "Scranton Area Paper Company"
Copy !req
102. "Dunder Mifflin Apologizes
to Valued Client."
Copy !req
103. "Some Companies Still Know
How Business is Done."
Copy !req
104. Okay?
Copy !req
105. Battle stations, everybody!
Let's go! Go!
Go, go, go, go, go!
Copy !req
106. Yes. Hello. Creed Bratton,
quality assurance,
Dunder Mifflin, Scranton.
Copy !req
107. I was supposed to meet with
one of your floor managers
last week
Copy !req
108. for a quality inspection,
and he or she wasn't there,
Copy !req
109. and I'm trying to
remember who it was.
Copy !req
110. Who wasn't there last week?
Copy !req
111. Debbie Brown.
And which day was that?
Copy !req
112. Wednesday the 11th. Perfect.
Copy !req
113. The only difference between me
and a homeless man
is this job.
Copy !req
114. I will do whatever
it takes to survive.
Copy !req
115. Like I did when
I was a homeless man.
Copy !req
116. Look, I know the reason
that you guys
became accountants
Copy !req
117. is because you're not good
at interacting with people.
But guess what?
Copy !req
118. From now on,
you guys are no longer losers.
Copy !req
119. So give yourselves
a round of applause.
Copy !req
120. I wonder how many phone calls
you're missing
Copy !req
121. while you're teaching us
to answer calls.
Copy !req
122. I know, right? Probably a lot.
Copy !req
123. Can you just tell us
what we need to do
so we can go?
Copy !req
124. Okay, Angela,
I love your enthusiasm!
Copy !req
125. All you need to know how to do
is pick up the phone and say,
Copy !req
126. "Customer service,
this is Kelly."
Except don't say, "Kelly."
Copy !req
127. Say your own name.
Copy !req
128. Or if you're bored,
you could just make up a name.
Copy !req
129. Like, one time,
I said I was Bridget Jones
Copy !req
130. (MIMICS BRITISH ACCENT)
And I talked like this
for the whole conversation.
Copy !req
131. (MIMICS AUSTRALIAN ACCENT)
Oh! Can I be Australian, mate?
Copy !req
132. Absolutely!
Copy !req
133. Hello, mate!
Copy !req
134. (MIMICS BRITISH ACCENT)
I like ice cream.
I need a boyfriend.
Copy !req
135. (MIMICS AUSTRALIAN ACCENT)
I like ice cream, too, mate!
Copy !req
136. Alligators. Dingo babies.
Copy !req
137. Beer me.
Copy !req
138. What's that?
Copy !req
139. Hand me that water.
I always say, "Beer me."
Copy !req
140. Gets a laugh
like a quarter of the time.
Copy !req
141. So how's what's her name?
Copy !req
142. You know her name.
Copy !req
143. Who? Karen? Yeah.
She's only one
of my oldest friends.
Copy !req
144. How's the apartment hanging?
Copy !req
145. It's fine.
Copy !req
146. Nice.
Copy !req
147. Check out this sunshine, man.
Global warming, right?
Copy !req
148. Today was supposed
to be really cold I bet.
Copy !req
149. What about music?
Copy !req
150. You have any music?
Copy !req
151. Yeah, you should have said so.
Copy !req
152. (SINGING)
Give me the beat boys
and free my soul
Copy !req
153. I want to get lost in
your rock and roll
and drift away
Copy !req
154. Give me the beat boys
and free my little ol' soul
Copy !req
155. I was thinking more like
a CD or... A CD?
Copy !req
156. Your call, dude.
My girlfriend made me
an awesome mix.
Copy !req
157. Beer me that disc.
Copy !req
158. Lord, beer me strength.
Copy !req
159. So, Tuna, when we get
in there, let's do a really
good job, okay?
Copy !req
160. Did that really
need to be said?
Copy !req
161. Well, not everything
a guy says needs to be said.
Copy !req
162. Sometimes it's just about
the music of a conversation.
Copy !req
163. What the...
Copy !req
164. Why is my girlfriend here?
Copy !req
165. Oh, she that teacher
in the white?
Copy !req
166. No, she's a part-time
frozen yogurt chef.
Copy !req
167. Which one is she?
Copy !req
168. The one in the green hoodie.
Copy !req
169. Wow.
Copy !req
170. I wonder if she's like
a guidance counselor
or something.
Copy !req
171. No. I don't think so.
Copy !req
172. She's, like,
probably a tutor...
Nope.
Copy !req
173. She probably teaches...
No.
Copy !req
174. There's no...
Copy !req
175. Okay, press conference in 45.
Dwight, make sure
this place looks nice.
Copy !req
176. On it.
Copy !req
177. Okay, Karen, Ryan,
Pam, center stage.
Copy !req
178. Pam, run a comb
through your hair.
Copy !req
179. First rule in roadside
beet sales, put the most
attractive beets on top.
Copy !req
180. The ones that make you pull
the car over and go, "Wow.
Copy !req
181. "I need this beet right now."
Those are the money beets.
Copy !req
182. Hey. Look sharp. Hey. Hi.
Hello, Dwight Schrute.
Copy !req
183. Hi.
And you must be
Copy !req
184. from the Washington Post.
Scranton Times.
Copy !req
185. Chad Lite,
Lighter Side of Life.
Copy !req
186. And breaking corporate news.
Copy !req
187. And obits.
Copy !req
188. Oh, dear God.
Copy !req
189. Okay.
Here are your credentials.
Copy !req
190. You've been granted
level three
security clearance.
Copy !req
191. Don't get too excited.
That's out of 20.
Right this way.
Copy !req
192. Regional Manager Michael Scott
will be addressing the client
Copy !req
193. in the pressroom shortly.
Copy !req
194. Have a seat.
Copy !req
195. Can I get you a beverage?
Yeah, I'd like a...
Copy !req
196. Great.
Copy !req
197. Oh.
Copy !req
198. Andy, you know what?
Copy !req
199. We don't have a lot of time,
so we should probably...
Copy !req
200. Jamie!
Andy... Oh...
Copy !req
201. What are you doing here?
Andy?
Copy !req
202. Are you a student here?
Copy !req
203. Oh, yeah.
Copy !req
204. You never told me
you were in high school!
Copy !req
205. This is weird.
I got to go to Spanish.
Copy !req
206. Oh, my God!
Copy !req
207. Oh, my God.
Copy !req
208. I had no idea.
Copy !req
209. Well, that's not going
to hold up in court.
Copy !req
210. We didn't do
anything illegal.
Copy !req
211. Except knock over a mailbox
with her friends.
Copy !req
212. Sir... Yes, you have
a valid point...
Copy !req
213. Okay.
Copy !req
214. and I'm sorry.
Yes.
Copy !req
215. No, I am so sorry.
Copy !req
216. Really? Dixon City?
Copy !req
217. I have an aunt in Carbondale.
Excuse me?
Copy !req
218. Well, I don't see
how that's our fault.
Copy !req
219. And I've already told you
the official position of
Dunder Mifflin is apologetic,
Copy !req
220. so I don't know
what you want from me.
Copy !req
221. Okay, first,
I just want to say that
you are doing so good.
Copy !req
222. Look, you have
so many good qualities,
Copy !req
223. that the one that
you might want to work on
is apologizing.
Copy !req
224. When I went over Wednesday
for the spot-check,
Copy !req
225. I get a call from
Debbie Brown
Copy !req
226. saying she has
an emergency
dentist appointment.
Copy !req
227. Emergency dentist appointment?
Copy !req
228. Now I'm told
she told her manager
she had the flu.
Copy !req
229. I'm a trusting guy,
Copy !req
230. but I just wish Debbie Brown
had been there.
We would've caught this.
Copy !req
231. Yes.
Copy !req
232. I'll be sure
someone returns your call.
Copy !req
233. I'm so sorry. Bye.
Copy !req
234. Hello, I'm looking
for Michael Scott.
Copy !req
235. Mrs. Allen is
our most important client.
Copy !req
236. Because every client
is our most important client.
Copy !req
237. Even though she's a pretty
unimportant client, really.
Copy !req
238. And so, with the eyes
of the nation upon us,
Copy !req
239. I would like to say
that Dunder Mifflin
Copy !req
240. truly regrets
this unfortunate incident.
Copy !req
241. And as a gesture
of gratitude
Copy !req
242. for your continued
loyalty, Mrs. Allen,
Copy !req
243. I would like to present you
with this novelty check
Copy !req
244. for six months of free paper
or 25 reams,
whichever comes first.
Copy !req
245. You look good in this.
Copy !req
246. So, let us consider
this matter ended.
Copy !req
247. Well, it isn't ended.
I'm very angry.
I could have lost business.
Copy !req
248. I know.
Copy !req
249. I know you are angry
and we are truly, truly sorry.
Copy !req
250. I don't accept your apology.
Copy !req
251. The watermark was obscene
and horrifying.
Copy !req
252. Well, we are extremely sorry.
Copy !req
253. I don't accept.
Copy !req
254. I'll be with you in a moment.
All right.
Copy !req
255. Who was that guy
she was talking to
at her locker?
Copy !req
256. Not important
because you're not dating her,
Copy !req
257. because it's a felony.
Copy !req
258. But who was that guy?
Copy !req
259. Probably another
high school student.
Copy !req
260. The issue with the watermark
is very serious.
Copy !req
261. Absolutely.
Copy !req
262. We teach our students
that character counts.
Copy !req
263. And you should.
Copy !req
264. You don't teach it
well enough.
Copy !req
265. One of your students
is a bitch.
Copy !req
266. Know what? Andy is having
a real rough day today.
Copy !req
267. I want to take out an ad
in your yearbook.
Copy !req
268. Full page, two words.
Copy !req
269. "Good luck."
Copy !req
270. That's not what I had in mind.
Copy !req
271. Ask where he's from.
Absolutely.
Copy !req
272. Where are you from?
Copy !req
273. Ohio? That's nice.
Copy !req
274. So what do you want?
Copy !req
275. He's upset about
the watermark.
Copy !req
276. Okay, great. Now, just
tell him that it was
an unfortunate error
Copy !req
277. and we are doing everything
we can do to fix it
and that you're sorry.
Copy !req
278. It was an unfortunate error.
We're fixing it.
Copy !req
279. And you already got
your money back.
Copy !req
280. (WHISPERS)
And you're sorry.
Copy !req
281. And the company has already
apologized, so you can take
that apology or not.
Copy !req
282. I think he had Tourette's
or something!
Copy !req
283. We are going to do everything
humanly possible
Copy !req
284. to ensure that this
never happens again.
Copy !req
285. Well, it doesn't help.
Why?
Copy !req
286. Because it already
happened to me.
Copy !req
287. The watermark,
it's a one-time thing.
Copy !req
288. I don't care!
It was disgusting.
Copy !req
289. Cartoon characters
having sex?
Copy !req
290. May I point out that
the sex appeared
to be consensual?
Copy !req
291. Both animals were smiling.
Okay.
Copy !req
292. I grew up on a farm.
Copy !req
293. I have seen animals having sex
in every position imaginable.
Copy !req
294. Goat on chicken.
Chicken on goat.
Copy !req
295. Couple of chickens
doing a goat.
Couple of pigs watching.
Copy !req
296. Whoever drew this
got it exactly right.
Copy !req
297. What can I do for you?
Copy !req
298. All right. For starters,
I think that
you should resign.
Copy !req
299. Okay. Well, wasn't
really my fault.
Copy !req
300. The guys at the paper mill...
Copy !req
301. You're the head...
The guy at the paper mill's...
No, no, no.
Copy !req
302. You're the head
of the company!
I'm the head of the company?
Copy !req
303. Yes, and that makes it
your responsibility...
Copy !req
304. No, I'm a regional manager!
Copy !req
305. and so you should
lose your job!
No... What? Okay.
Copy !req
306. This is insane.
You can get out of here.
Copy !req
307. Get out. That's insane.
Fine.
Copy !req
308. I will give this to somebody
who will appreciate it.
Copy !req
309. It's non-transferable.
Doesn't matter. Out please!
Copy !req
310. I'm calling the
Better Business Bureau!
Copy !req
311. Yeah, well I'm calling
the Ungrateful Biatch Hotline!
Copy !req
312. Did you get all that?
Copy !req
313. Everything.
Copy !req
314. We've gotta do something.
Copy !req
315. This is all spinning
out of control, Pam.
This is just not...
Copy !req
316. It's just the
Scranton Times.
Copy !req
317. No, then Newsweek
picks it up
Copy !req
318. and then CNN does a story
about it and then YouTube
gets a hold of it.
Copy !req
319. You know what?
I really think the whole thing
Copy !req
320. is just going to blow over
in like a week or two.
Copy !req
321. You're right.
It will blow over.
Copy !req
322. But it's not going to take
Copy !req
323. a week or two.
Copy !req
324. Do you know what this is for?
Copy !req
325. Yes.
Copy !req
326. Michael likes me to run
the camera when he makes
his apology videos.
Copy !req
327. He says he needs
a woman's touch.
Copy !req
328. Okay, I think that's good.
Copy !req
329. Hello, I am Michael Scott,
regional manager of
Dunder Mifflin, Scranton.
Copy !req
330. By now, you're probably
sick of hearing about
Dunder Mifflin
Copy !req
331. and our embarrassing
watermark boner.
Copy !req
332. Let me tell you something.
Copy !req
333. Something from the heart.
Copy !req
334. I am not leaving this office.
Copy !req
335. It will take a SWAT team to
remove me from this office
and maybe not even then.
Copy !req
336. You could never withstand
a SWAT team.
Copy !req
337. That's how devoted
I am to this job.
Copy !req
338. I'm just saying...
I know.
Copy !req
339. They would flank you,
throw in a concussion grenade.
Copy !req
340. I understand that, Dwight.
You'd be on the ground...
Copy !req
341. Do you think
you're taking it a little...
blind, deaf, dumb.
Copy !req
342. literally, Dwight?
Copy !req
343. If you wanted to be...
And now we're wasting tape.
Copy !req
344. I'm going to have to
cut this all out.
Copy !req
345. Can you say cut...
Copy !req
346. Cut.
so I'll know where to...
Copy !req
347. Cut.
I'm asking Pam
to do it, please.
Copy !req
348. Cut.
Okay. Ready?
Copy !req
349. Kevin, what's four plus seven?
Copy !req
350. Eleven.
Copy !req
351. Yeah, well, you didn't know
that when you filled out
this payroll form.
Copy !req
352. Yeah? Well, at least
I didn't suck at
customer relations.
Copy !req
353. Oh, yes! Facial.
Yes.
Copy !req
354. You two are apes.
Copy !req
355. I expect you to
apologize for that, Angela.
Copy !req
356. I'm sorry that
you're both morons!
Copy !req
357. Oh, but you still said,
"I'm sorry."
Copy !req
358. I called you morons.
Copy !req
359. Still said it.
Still said it, so...
Copy !req
360. Five, four, three...
Copy !req
361. There is no way I will resign.
Copy !req
362. It wouldn't be fair.
Not to the good workers
I work with,
Copy !req
363. not to my clients,
Copy !req
364. and especially not to me.
Copy !req
365. Let's not forget who this
whole resigning business
is about anyway.
Copy !req
366. If I could leave you
with one thought,
remember, it wasn't me.
Copy !req
367. They're trying to make me
an escape goat.
Copy !req
368. If I am fired, I swear to God,
Copy !req
369. that every single piece of
copier paper in this town
Copy !req
370. is going to have
the F-word on it.
Copy !req
371. The F-word.
Copy !req
372. You have one day.
Copy !req
373. One day for what?
Copy !req
374. That's...
They always give an ultimatum.
Copy !req
375. Okay.
Copy !req
376. Good? Cut?
Cut.
Copy !req
377. That was your best
apology video ever.
Copy !req
378. I thought so, too.
Copy !req
379. I got a farewell card
for Debbie Brown.
Copy !req
380. I thought maybe you'd like
to sign it. Maybe throw
a couple of bucks in there.
Copy !req
381. Unfortunately,
she's got some children.
Copy !req
382. I feel terrible about
Debbie Brown. She got fired
because of Dwight.
Copy !req
383. So I thought I'd pass around
a goodbye card.
Copy !req
384. Maybe everyone could
put in a couple of bucks
to help her through
Copy !req
385. these difficult times.
Copy !req
386. Why do bad things always
happen to the good people?
Copy !req
387. It's tragic.
It is just tragic.
Copy !req
388. You want music?
I don't care.
Copy !req
389. Come on, man.
Just give it a couple of days.
I think you'll be all right.
Copy !req
390. Yeah.
Copy !req
391. You know what? I don't...
Copy !req
392. Sweet.
Copy !req
393. Pam.
Copy !req
394. Hey, Dwight.
Copy !req
395. You look really nice today.
Copy !req
396. I look like an idiot!
Copy !req
397. Hey, Karen.
Copy !req
398. Hey, Dwight. Looking sharp.
Copy !req
399. Yeah, that's 'cause I'm
your boyfriend, Jim Halpert.
Copy !req
400. Hey, Karen.
Wanna get together later
Copy !req
401. and have sexual intercourse
'cause you're my girlfriend?
Copy !req
402. Do you?
No.
Copy !req
403. Okay.
I'm good. Thanks.
Copy !req
404. Look at that.
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405. I'm Jim Halpert.
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406. Spot on.
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407. A little comment.
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