1. So have you found a band yet
for your wedding?
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2. No.
'Cause I'm in a band.
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3. We really rock.
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4. Yeah. I mean, it's inevitable.
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5. I definitely overhear some wedding
preparation, but I'm fine with it.
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6. She hears me
arranging my social life.
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7. And we both have to hear Dwight
order deer urine over the Internet.
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8. So it evens out.
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9. Oh, I got the Save-the-Date.
Yeah?
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10. Yeah. Pretty stationery.
Oh, thanks.
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11. I didn't get mine yet.
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12. Oh.
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13. There are a few people
I decided not to invite,
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14. and that might make things
kind of awkward,
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15. but it's my wedding.
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16. And I don't want anyone there
who has called me a hussy.
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17. Yes, thanks. Fantastic Sams,
Adult Cut Plus.
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18. Comes with a shampoo
and blow-dry.
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19. We're doing ID photos today.
Gotta represent.
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20. On or off?
Off.
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21. Okay.
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22. Oh, what is on your face?
Is that a disguise?
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23. Excuse me.
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24. Clown paint.
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25. ID badges are long overdue.
Security in this office park is a joke.
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26. Last year, I came to work with
my spud gun in a duffel bag.
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27. I sat at my desk all day
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28. with a rifle that shoots potatoes
at 60 pounds per square inch.
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29. Can you imagine
if I was deranged?
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30. That's a nice tie.
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31. Thank you.
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32. That is... Who makes that?
I don't know.
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33. Do you mind if I
wear that for the photo?
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34. Let's... Let's keep
our clothes.
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35. It's like child abuse!
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36. I say, if Jesus saw that, he'd
freak out! He'd freak out, Toby!
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37. I mean, on so many levels!
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38. And I'm supposed to work
there? I'm supposed to...
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39. What's the dealio?
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40. Just letting Oscar vent a little.
We would use the break room,
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41. but the photographer's
back there.
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42. What's the problem?
Angela.
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43. There's just a little dispute
over a poster in their workspace.
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44. Since Christmas.
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45. So, what,
you're having a little spat?
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46. I forget, are you guys dating?
No.
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47. Michael, can I talk to you
for a second, please?
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48. Yes.
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49. Here's how I usually handle
this. All I do is listen, you know?
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50. These things just have a way
of working themselves out.
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51. It's like if you write someone a
letter when you're really angry,
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52. they say to keep it in a
drawer for a couple of days
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53. and then you just
never end up sending it.
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54. What do you know
about conflict resolution?
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55. Your answer to everything
is to get divorced. So...
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56. Okay.
Okay, what?
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57. That was the right decision
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58. for me and my marriage. Yeah.
Well, that's not gonna fly here,
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59. because in this office
it is till death do us part.
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60. Assuming that we don't
get downsized.
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61. Pam, would you get Angela and
meet us in the conference room, please?
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62. A "Mediators Toolchest."
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63. Okay. Well, before we get
started, you should know
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64. that there are five
different styles of conflict.
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65. My Shaolin
temple style defeats your monkey style.
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66. Can we go? I have a lot of
work to do. No. This is important.
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67. Okay. The first style is
lose-lose. What's the next one?
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68. Just hold on, please. Okay.
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69. If we do lose-lose, neither
of you gets what you want.
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70. Do you understand?
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71. You would both lose.
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72. Now, I need to ask you, do you
want to pursue a lose-lose negotiation?
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73. Can we just skip to whatever
number five is, win-win or whatever.
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74. Win-win is number four.
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75. And number five
IS win-win-win.
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76. The important difference here
is with win-win-win, we all win.
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77. Me, too. I win for having successfully
mediated a conflict at work.
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78. Okay. So this is
the disputed poster.
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79. Now, one at a time, I want
you to express your feelings,
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80. using "I" emotion language,
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81. and no judging
or "you" statements.
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82. I got this poster for Christmas
and I feel I want to see it every day.
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83. It makes me feel like the
babies are the true artists,
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84. and God has
a really cute sense of humor.
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85. Come on. Seriously, that?
I don't like looking at it.
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86. It's creepy and in bad taste,
and it's just offensive to me.
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87. It makes me think of the
horrible, frigid stage mothers
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88. who forced the babies into it.
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89. It's kitsch. It's the opposite of
art. It destroys art, it destroys souls.
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90. This is so much more offensive
to me than hard-core porn.
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91. Okay, okay, okay.
Stop. Stop. Stop.
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92. Let's see if we can't just brainstorm
and find some creative alternatives
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93. that are win-win.
Win.
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94. Yes. Thank you, Pam.
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95. How about Angela makes
the poster into a t-shirt,
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96. which Oscar wears.
That way he can never see it
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97. and whenever she looks
at Oscar, she can see it.
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98. Win-win-win.
No.
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99. That's... No.
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100. Okay. Well, brainstorm.
Own the solution.
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101. How about I leave it up?
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102. How about she takes it down?
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103. How about Angela can keep it
up on Tuesdays and Thursdays?
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104. Okay. That is called
a compromise.
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105. And it is style three,
and it is not ideal.
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106. To sum up, win-Make
the poster into a t-shirt.
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107. Win-lose:
Take the poster down.
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108. Tuesdays and Thursdays.
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109. And the answer is
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110. make the poster
into a t-shirt. Win-win.
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111. Win.
Fine.
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112. But...
It is done.
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113. No, you're all good.
Great.
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114. Hey, Angela.
I didn't have your zip code.
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115. Oh. Thanks.
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116. It was hand-delivered. But I
did get a Save-the-Date after all.
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117. It's not my taste.
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118. You solved it?
Yes.
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119. Well, good.
We can throw that one out.
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120. Are those all the other
complaints? Mmm-hmm.
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121. I would like to see those,
please.
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122. I can't do that.
You can't do that, huh?
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123. Okay.
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124. Now you and I have a conflict.
I order you to give me that file.
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125. That...
Okay.
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126. There. No more conflict.
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127. I had to use win-lose on that.
It was not pretty.
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128. All right. Is that it?
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129. It's all Dwight's.
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130. Every Friday at 4.00 I have a
standing appointment with Dwight
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131. for him to file
a grievance against Jim.
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132. I tell him that I'm sending them
to a special file in New York.
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133. That box is the special file
in New York.
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134. Oh, God. All right.
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135. Why do I
have to do everything?
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136. Are you sure?
Oh, he's sure. Just shoot.
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137. This is from Kevin.
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138. He says Stanley uses his
Miracle Whip without asking.
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139. Meredith complains that everyone
talks too loud in the morning
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140. and the lights are too bright.
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141. Creed...
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142. Creed is sick of looking
at the redhead all day,
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143. and wants a seat facing
the receptionist. Nice.
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144. You will notice that not one of
these complaints is against me.
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145. Actually, I have a separate folder
for complaints against Michael.
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146. This is January
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147. through March of this year.
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148. How many of you have,
at one time, gone to Toby
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149. to complain
about another employee?
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150. And did you get
what you wanted?
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151. Or were you merely
listened to,
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152. you forget about your problem
and you move on?
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153. Merely
listened to and forgotten.
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154. That is outrageous.
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155. I love this place,
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156. and it pains me to see all
of the negativity festering.
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157. Okay.
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158. Today we are going to get everything
out of these files and into the open
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159. where it can be resolved.
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160. All right. How about
the Phyllis-Angela dispute.
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161. - You already did me.
- That's what she said.
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162. The thing is, Angela,
you are in here an awful lot.
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163. You have complained about
everybody in the office, except Dwight,
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164. which is odd because everyone
else has had run-ins with Dwight.
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165. Toby, by the way,
what does "redacted" mean?
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166. There is a file full of complaints
in here marked "redacted"?
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167. Yeah. It just means whoever complained
came to me later and withdrew it.
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168. So, I just took their
name off. Okay.
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169. There were a bunch
of complaints about Dwight
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170. that were put in the redacted
file about six months ago.
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171. Wait. If someone has a problem with me,
why would they withdraw it six months ago?
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172. Let's move on.
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173. I volunteer. Did anyone
have a problem with me?
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174. All right. Pamela!
Come on down!
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175. Let's do it.
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176. And... Okay.
Just one complaint.
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177. Actually, it has been withdrawn.
So that is no help to us. Next!
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178. Wait. What did it say?
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179. "Does she have to plan
her wedding on office time?"
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180. "Shouldn't she
do that at home?"
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181. Who else?
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182. Why don't we just warm up first?
Warm up emotionally. All right?
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183. I have this kind of
big secret about Angela.
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184. And I've been really nice to her,
and I haven't told anyone, and...
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185. What the hell!
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186. Here is a Kelly complaint.
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187. "Ryan never returns my calls."
Join the club.
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188. My voicemail's
real spotty sometimes.
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189. I didn't file a complaint.
I was just talking.
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190. To your HR representative.
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191. To my friend, I thought.
I want that withdrawn.
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192. Fine. I'll take your name off
SO no one will know.
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193. Making progress. Yes?
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194. - Dwight tried to kiss me.
- What?
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195. And I didn't tell anyone 'cause I'm
not really sure how I feel about it.
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196. That is not true.
Redact it. Redact it.
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197. Well, I'm not actually
making a formal complaint.
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198. I just really think
we should talk about it.
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199. Okay. Question. When a name
is withdrawn, does that also apply
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200. to the permanent
misbehavior file in New York?
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201. Sure.
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202. Stanley, you got a
lot of anger under there, buddy...
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203. Hey, thanks for ratting
me out. I didn't do it.
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204. I find that hard to believe, considering
you have problems with every single person
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205. in this entire office
except Bobblehead Joe.
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206. Someone complained that
the men's room is whites only.
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207. Stanley, you know that's
not true. I didn't say that.
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208. Then why is there a picture
of a white man on the door.
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209. Okay. Phyllis, you complained
that Angela is giving you dirty looks
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210. and you tried to get off
the party-planning committee.
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211. I never said any such thing.
Angela and I are close.
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212. And, also, Phyllis, Stanley
says that you cry too much
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213. and that that bugs him.
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214. Stanley and I are close, too.
We sit close.
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215. Okay.
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216. Just take it.
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217. I can't believe Angela.
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218. And I went against my better
judgment and I gave her a Save-the-Date.
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219. And now it turns out she
complained about me to Toby.
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220. Well, it was redacted.
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221. Look, if she wants an invite,
maybe she's just trying to be friends.
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222. Don't take her side.
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223. Well, what does Roy think
about everything?
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224. I don't know. I try not to bother
him about this kind of stuff.
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225. You mean, like your thoughts
and feelings.
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226. Yeah.
Yeah.
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227. I know you keep saying it's your space
even though there's no assigned parking,
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228. but I keep forgetting.
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229. Yes, that's the problem.
I guess so.
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230. Okay. Well, all settled then.
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231. I don't like you.
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232. Okay. Ryan, you told Toby
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233. that Creed has a distinct
old man smell?
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234. I know exactly
what he's talking about.
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235. I sprout mung beans on damp
paper towel in my desk drawer.
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236. Very nutritious,
but they smell like death.
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237. All right, Kevin. You are accused of making
sexually suggestive remarks to Angela
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238. that made her feel
uncomfortable.
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239. Angela, you are to make
sexually suggestive remarks to Kevin
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240. that will make him uncomfortable.
I accept your decision.
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241. Hey, you know what, Dwight? Maybe
we should get our photo ID taken together.
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242. That doesn't make any sense.
Well, it saves time, you know.
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243. "Cause we could just meet in the parking
lot every morning, walk in together.
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244. Perfect.
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245. Smile.
No.
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246. I never smile,
if I can help it.
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247. Showing one's teeth is a
submission signal in primates.
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248. When someone smiles at me, all I
see is a chimpanzee begging for its life.
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249. This came out really well.
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250. There you go.
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251. This is humongous.
I am not a security threat.
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252. And my middle name
is Kurt, not fart.
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253. What did I write?
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254. I have another complaint
for Jim's permanent file.
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255. Talk to Michael.
I gave him the box.
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256. What box?
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257. I didn't report
your snoring...
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258. Over here. God, God, God!
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259. No! No!
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260. Four years of malfeasance
unreported. This cannot stand.
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261. Okay. Calm down.
No, you calm down.
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262. Whose side is Toby on?
Whose side are you on?
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263. Hey!
Him or me? Him or me?
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264. I cannot work with Jim
anymore. Either he goes or I go.
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265. Dwight. Stop.
You choose!
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266. One of us is out of here
by the end of today!
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267. Okay.
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268. I am not bluffing. Okay?
Okay. Yes.
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269. Do the right thing here,
Michael.
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270. Okay. I have served you loyally for
years. I deserve this. You know I do.
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271. You know, your ID says
you're a security threat.
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272. You have till 5:00.
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273. Oh, look, Jim.
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274. There's a sales manager
position open in Stamford.
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275. Want me to call Jan and
tell her you're interested?
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276. I could put in a good word for
you 'cause I'll still be working here.
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277. Transfer. Transfer.
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278. Everybody! Transfer!
Transfer! Transfer!
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279. Okay, you two. In the
conference room with me.
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280. Nobody leaves
until we work this out.
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281. Cage match.
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282. Cage matches? Yeah, they work.
How could they not work?
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283. If they didn't work, everybody
would still be in the cage.
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284. Okay. So, Dwight,
in your own words,
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285. "Someone replaced all my pens and pencils
with crayons. I suspect Jim Halpert.
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286. "Everyone has called me Dwayne all
day. I think Jim Halpert paid them to."
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287. Yes. 5 bucks each
and it was totally worth it.
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288. "This morning I found a
bloody glove in my desk drawer,
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289. "and Jim Halpert tried to
convince me I committed murder.
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290. "I think he may be
the real murderer."
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291. "Jim Halpert said there was an
abandoned infant in the women's room.
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292. "When I went to save the
child, I saw Meredith on the can."
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293. Gag.
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294. "This morning, I knocked myself
in the head with the phone."
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295. That actually
took a while.
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296. I had to put more and more
nickels into his handset,
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297. till he got used to the weight.
And then I just took them all out.
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298. "Every time I typed my name,
it said diapers."
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299. Just a simple macro.
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300. You know, these actually don't
sound that funny, one after another.
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301. But he does
deserve it, though.
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302. "By the end of the day, my desk
was about two feet closer to the copier."
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303. Yeah. I just moved it an inch
every time he went to the bathroom.
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304. And that's how I spent
my entire day, that day.
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305. The Japanese have
this thing called shiatsu massage,
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306. where they dig
into your body very hard.
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307. And it is very painful and,
apparently, some people throw up.
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308. But the next day
they feel great.
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309. I've never had one.
They sound awful.
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310. Maybe Stamford would be cool.
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311. It's a good market.
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312. Higher volume.
Yeah.
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313. Maybe we should both go.
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314. I have a girlfriend.
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315. Sure you do, Dwight. Sure.
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316. Hey. There's, like,
300 more of these.
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317. Let's get to them later.
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318. So, are you going to
transfer Jim or not?
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319. Maybe. I haven't decided yet.
Let's get to work.
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320. I want an answer by tomorrow.
Okay.
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321. Actually, tomorrow's not good.
How about later in the week?
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322. Fine.
Good. Okay.
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323. Hey! Wait. How about a
group picture, while you're here?
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324. I can't. I only get reimbursed
for the ID photos.
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325. Well, it's a
computer camera, right?
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326. You mean digital? Yeah.
It'll take like two seconds.
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327. 20 bucks.
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328. All right.
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329. Everybody, come on! Group
photo for the newsletter!
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330. You've gotta be kidding.
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331. Come on, everybody.
Come on. Let's go.
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332. Creed, Kevin, Oscar,
andale! Let's go.
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333. One, two, three, smile.
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334. Try to smile.
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335. We resolved a lot today,
everybody. Think happy thoughts.
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336. All right, I'm just gonna
take it on three,
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337. whether you smile or not.
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338. One, two, three.
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339. Good. Let's check that out.
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340. Okay. All right. One more.
Take one more.
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341. That'll be another $20.
What?
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342. Angela, I want to
talk to you about something.
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343. What?
No, Pam.
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344. I am.
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345. It's about the Save-the-Date.
Pam, it wasn't her.
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346. What?
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347. I'm the one
who complained about you.
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348. I didn't know that Toby
was going to write it down.
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349. Good.
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350. I was just venting.
Check that out.
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351. You know, it was just...
It was one day.
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352. That's terrible.
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353. I took it right back.
It was just like...
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354. Okay.
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355. Oh, dear.
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356. Okay.
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357. We can do this.
Come on, everybody.
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358. All right. Here we go.
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359. It was really hard
getting a good picture of 15 people.
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360. He would not give me a
discount, and eight tries added up.
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361. One, two...
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362. Didn't say "three," did 1?
Copy !req
363. But I'm sort of
an expert at Photoshop,
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364. so it turned out fine
in the end.
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365. When people work together,
there is going to be conflict.
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366. You can't outrun
your problems.
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367. Hey, Pam. It's Jim. I have a
doctor's appointment in the city,
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368. so I probably won't be in
till the late afternoon.
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369. Just thought I'd let you know.
Okay, bye.
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370. Okay, Jan will see you now.
Oh, thanks.
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371. And that is why
the idea of a cage match
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372. is so universally appealing.
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373. But here's the thing
about cage matches,
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374. sometimes you have
to open the cage.
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375. And that is something that
Toby will never understand.
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