1. People dream
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2. of owning a restaurant in aquaint town like this, set
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3. in beautiful countryside, cooking fresh, local produce,
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4. serving loyal local, as wellas the tourists, a restaurant
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5. to die for, surely.
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6. But when I first
visited The Glass House
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7. it was in deep trouble.
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8. Fucking partridge.
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9. Fucking all right.
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10. Do, yeah?
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11. We're not losing it.
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12. Oh, for fuck's sake.- No.
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13. You've gotta stay.
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14. GORDON RAMSAY The kitchen was in chaos,
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15. and the customers were
mighty unimpressed.
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16. It was rare.
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17. And the other half
was just about cooked.
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18. It was.
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19. I mean, it was
really disappointing.
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20. Itwas losing money by the second.
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21. And the owner was
about to crack up.
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22. I'd rather not be here.
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23. I'd burn the bloody
place down, you know.
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24. Better not put that on camera.
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25. GORDON RAMSAY He was at his wits end.
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26. So he called me in
to turn it around.
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27. I had just one week to do it, and that was a tall order.
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28. Garlic popcorn?
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29. Don't take this the wrong way.
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30. GORDON RAMSAY I was determined
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31. to save Neil's restaurant.
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32. But last night
you had bad breath.
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33. GORDON RAMSAY No feeble excuses, no hiding
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34. place, and no bullshit.
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35. - You're talking out your ass.- Can we go outside.
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36. I'm not going anywhere.
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37. You're talking out
your fucking ass.
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38. GORDON RAMSAY Neil Farrell has always
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39. dreamt of owning a restaurant.
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40. But in three years sincehe bought The Glass House,
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41. his dream has turned
into a nightmare.
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42. He's deep in debt.
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43. So many people are
after him for money
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44. that he's turned his
mobile phone off.
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45. He could go mad.
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46. And he may even go bust.
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47. When it's your own placeand it's your own money,
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48. and you're the one
that's, you know,
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49. walking the tightrope, it's—
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50. it's very different.
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51. And that's my problem, thatwe haven't— we haven't worked
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52. out which road we are taking.
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53. GORDON RAMSAY
At least
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54. he's had the sense to
call me in for help.
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55. But if Neil's going to pullthis one out of a fire,
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56. he's got to take
some tough decisions.
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57. I can't do that for him.
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58. But of course I
can encourage him.
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59. First up, the kitchen,
to see if the chefs
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60. know what they're doing.
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61. The head chef is 37, like me.
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62. He trained at Claridge's
before my time.
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63. He's on 25 grand a year,
so he'd better be good.
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64. About the same amountas you did the other day.
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65. Until he says I can callhim Gordon, he's Mr. Ramsay.
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66. GORDON RAMSAY
First I
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67. need to watch him cook andsee how he runs his kitchen.
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68. Morning.
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69. Mr. Ramsay, extremely
pleased to meet you.
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70. Likewise.
First name?
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71. Richard.
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72. Richard.
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73. What do you think is going on?
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74. It's a very
difficult question.
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75. We've been a bit
many
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76. a time what we're doing wrong.
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77. Should we turn it into pizzeria?
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78. Is what people want?
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79. It's got to the stage now wherel just feel it ain't working.
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80. And I'm questioning my ability.
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81. GORDON RAMSAY To control his team
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82. and inspire them,
the head chef's
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83. got to believe in himself.
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84. Otherwise, forget it.
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85. Two.
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86. Jack, Caesar salad,
buttered salmon.
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87. GORDON RAMSAY
Hello?
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88. No communication.
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89. Not a dicky bird.
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90. No one even answers
the head chef—
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91. bad news.
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92. No,
oui, chef, no, nothing?
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93. I
have to ask for it.
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94. Oh, you have to ask for it.
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95. 9 times out of 10.
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96. GORDON RAMSAY Time to test Richard's cooking.
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97. I thought what
would be a nice thing
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98. to do just for today
for me to go upstairs
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99. and have a quick bit to eat.
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100. ?
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101. Just your favorites,
your specialities.
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102. I want three duck cake.
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103. Put it in.
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104. He's not having those.
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105. He's having four fresh ones, of which he's going to eat two.
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106. GORDON RAMSAY Richard's is proud of his duck
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107. cakes with chili jam.
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108. Exotic?
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109. No— pretentious crap.
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110. I don't like Scotch eggs.
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111. A big camel's bollocks.
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112. And someone's being
very lazy in the kitchen
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113. because I've got a bloody gone.
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114. Mm, same.
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115. I'll save that one for later.
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116. GORDON RAMSAY Another of his private combos,
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117. braised lamb shank
with parsnip crisps.
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118. It's very clumsy—
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119. clumsy cooking
and lazy elements.
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120. The oil on these stink.
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121. And it hasn't been changedin about three or four weeks.
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122. Thewhole meal would set you back
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123. nearly 30 quid, way too much.
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124. OK, guys.
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125. The food was disappointing.
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126. Sadly, I did choke.
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127. That was stuck at the
back of my throat.
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128. But however, I'm glad it wasme not a paying customer.
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129. A restaurant owner's
best investment
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130. will always be in the chef.
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131. And if you haven't got thatsort of major asset downstairs
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132. in the kitchen, then forget it.
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133. The guy's got to be a motivator.
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134. He's got to be a leader.
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135. He's going to make you money.
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136. He's going to bring
customers back.
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137. And clearly, from
what I've seen so far,
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138. Neil hasn't got that in Richard.
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139. That's pretty obvious.
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140. Nextjob, to see how Richard runs
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141. his brigade on a busy night.
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142. Good head chefs get the bestout their team, no matter what.
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143. Ian was a waiter but
got bored serving food.
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144. So now he's trying
to cook it instead.
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145. Ian's girlfriend, Claire, only works here part time,
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146. as her main job is
running a bookshop.
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147. I suspect she's only
here because he's
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148. going out with Ian.
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149. We've got wild animals
that have nibbled at it,
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150. but nothing.
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151. GORDON RAMSAY Randal, the kitchen
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152. porter, things we're
related because we're
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153. both from Scotland.
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154. Craig— Craig's, in year twoat catering college and looks
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155. pretty clueless to me.
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156. But let's hope he
proves me wrong.
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157. A good team will always
turn out good food,
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158. whatever the pressure.
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159. It's one of the busies niceyear, Saturday at half term.
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160. So it's a perfect test.
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161. What is that?
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162. GORDON RAMSAY There are 106 customers booked.
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163. If they're happy,
they'll spend an average
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164. of 30 quid each, plus wine.
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165. And The Glass House
will take over 4 grand.
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166. But their biggest problem iscoping with lots of orders.
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167. Fucking dumb fucksupstairs asses
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168. non-existent table.
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169. GORDON RAMSAY
Neil did
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170. tell me when the
pressure's intense,
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171. the kitchen
collapses into chaos.
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172. And you know what?
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173. It's true.
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174. Do you want to
answer me?
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175. GORDON RAMSAY He ends up giving meals away.
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176. Things soon go from
bad to very ugly.
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177. No, it's not
fucking all right.
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178. Do, yeah?
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179. What happened?
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180. It's full of fat.
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181. Customer said it's horrible.
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182. It hasn't been trimmed.
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183. Take it to Richard.
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184. Jay, get on the phone now.
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185. Find out where
this fish is going.
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186. The whole thing's
gone pear shaped.
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187. Everyone's running around likeheadless chickens ..
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188. And just a massivebreakdown in communication.
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189. Fucking partridge.
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190. I need a bigger
piece of sea bass.
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191. Needs to come back.
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192. And that needs to
be cooked some more.
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193. You want thisfucking partridge cooking more?
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194. For fuck's sake.
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195. I need another
partridge, Claire.
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196. Yeah.
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197. right.
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198. It's really grim.
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199. My apologies, chef.
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200. 36 have got their salads.
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201. We've had the order
in for 40 minutes.
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202. Yes.
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203. That's not good enough.
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204. Where's that big?
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205. Where's the big?
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206. You burned your fucking
balls, and
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207. fucking rescue.
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208. I'll tell you how you canrescue the restaurant.
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209. Fucking buy it off me, mate.
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210. And you'll do me the biggestfucking favor ..
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211. I think someone'sabout to piss his pants.
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212. GORDON RAMSAY
I'd been
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213. at The Glass House restaurantin Ambleside for just a day.
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214. From what I've seen so far, it'sgoing to be bloody hard to turn
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215. this place around in a week.
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216. A month possibly, but
now it's inquest time.
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217. There's no question
where to start—
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218. that cocky chef.
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219. , please.
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220. Yeah.
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221. chips.
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222. It was going well.
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223. Huh?
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224. 10 past 9:00, I
went outside to have
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225. a quick chat with customers.
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226. And all of a sudden,
I started seeing
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227. this food coming back/ huh?
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228. Where do you think
you broke down?
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229. Fucked up not using
the guys probably.
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230. But the guys just fuckinglet go, as normal.
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231. The things went downjust went fucking chaotic.
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232. Same as every fuckingSaturday we've ever done.
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233. It was exactly the same.
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234. Maybe I shouldn't give a shit.
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235. Maybe I should
just say, fuck you.
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236. Give us your money.
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237. Thanks very much.
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238. Then it wouldn't bother me.
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239. And I could go home.
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240. And it wouldn't matter ifl got a shit restaurant
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241. because there's loads
of them out there.
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242. And the owners are drivingaround in bloody Porsches.
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243. I'm driving a shitty Astrovan.
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244. And I'm fucking close to tears.
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245. Do you know what?
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246. I think Neil'd rather throwhimself in Lake Windermere
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247. than actually turn around andbe the bad guy with his staff.
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248. It's not all kitchen's
fault. But the kitchen's
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249. the engine room, huh, Richard?
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250. And if we're not firing onall pistons and we're not,
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251. you know, on the ball—
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252. Craig?
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253. Yeah?
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254. Come here.- ?
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255. Yeah.
- Coming.
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256. The chef'sasking you a question.
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257. What was the question?
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258. The question was whathappened at 20 past 9:00?
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259. Where did we go?
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260. We were fucking.
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261. You look like a sack of shite.
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262. Well, at least have thebullocks to apologize to him.
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263. He's standing there bawling
his fucking eyes out.
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264. Yeah.
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265. Take your fucking hat off.
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266. GORDON RAMSAY We've hit rock bottom.
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267. Get upset.
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268. Huh?
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269. Mate?
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270. I'm telling you.
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271. I don't want you to get upset.
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272. GORDON RAMSAY
The team
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273. will need a real boost if we'regoing to get back on track.
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274. It was allgoing so fucking well.
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275. GORDON RAMSAY
But there's
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276. still some problems to tackle.
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277. It's my second day in theLake District trying to save
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278. The Glass House restaurant.
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279. And I'll tell you what,
it's an uphill struggle.
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280. Next battle, hygiene.
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281. This place is about as cleanas a puppy's litter tray.
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282. This secret film
was taken last week.
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283. They knew I'd send
someone to check around,
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284. but they didn't know
it was Mark Sargeant,
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285. my head chef at Claridge's.
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286. And they didn't know he hada camera hidden in his hat.
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287. MARK SARGEANT God, plastic containers.
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288. The instantly tell me the food'snot as fresh as it should be.
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289. Even the head chef's not sure.
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290. This kitchen is filthy, straight from the dirty floor
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291. until the.
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292. It's supposed to be akitchen not a building site.
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293. Gordon's gonna have
their bullocks for this.
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294. Morning.
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295. Let's go.
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296. Is that cleaned every night?
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297. GORDON RAMSAY The cardinal rule of cooking,
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298. your kitchen must be clean.
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299. And by clean, I mean spotless.
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300. The normalclean down, Richard,
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301. is what, every Saturday
night after service?
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302. We do
it throughout the week.
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303. But you must have onebig clean in the week, no?
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304. Just don't have the time.
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305. bullshit.
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306. It's not bullshit.
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307. At the end of the night, the last thing I want to do
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308. is look up.
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309. End of the night?
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310. Make time.
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311. Clean kitchen, clean first.
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312. Lazy kitchen porter,
45.
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313. But it's not
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314. just up to the kitchen porter.
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315. Everyone should be responsible.
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316. But they're not.
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317. You've got to trust thebrigade that you're paying.
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318. And secondly, you know, bring them on, involve them,
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319. make them,
keeping a hold of them,
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320. motivating them, involving them.
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321. Increasing the responsibilitiesand working on them.
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322. think how much timewe spend together all day long.
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323. Yeah.
- It's exactly that.
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324. we spend
is ..
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325. We spend more time togetherin the kitchen than we
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326. at home.
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327. Nothing more
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328. I can do till they finish.
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329. Time for Neil.
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330. I do wish he'd turn
on his mobile phone,
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331. grow some bollocks, and
act like a bloody boss.
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332. There are too many customers tocope with on Saturday nights.
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333. But the rest of the week, the place is deserted.
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334. That's partly because
no one can find it.
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335. When I walkedpast for the first time,
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336. coming down here
from right-hand side,
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337. I had no idea where
the restaurant was.
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338. And here we should have anice, plum, little sign—
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339. Glass House Restaurant, witha menu board, beautifully lit.
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340. to put
some little bloody neon
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341. lights or nice fancy
lights around it
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342. as an attraction and that lit.
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343. See that sign there,
The Glass House?
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344. Yeah.
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345. And with a new logo and a newprinting, just something that,
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346. you know, speaks value, yeah?
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347. It doesn't even say we'rea restaurant, does it?
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348. It doesn't say you're
a restaurant, exactly.
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349. I want to see a bloodytelephone number on there.
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350. Caesar salad.
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351. Duck cakes.
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352. GORDON RAMSAY Now for the menu.
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353. A well-written menu shouldto entice customers inside.
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354. At best, this one is confusing.
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355. At worst, it's just bizarre.
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356. I don't want to read popcorn.
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357. Garlic popcorn.
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358. Where the fuck
did that come from?
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359. Something— vegetariansalways say that they've got no—
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360. there's no crunch or nobody in any of the dishes.
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361. They've got no palate.
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362. What are you worried
about a vegetarian for—
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363. Yes!
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364. —for god's sake?
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365. Vegetarianism is on the decline.
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366. Large menu— two starters, toomany courses, and two puddings.
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367. Yeah, I'm just
wondering how many
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368. people aren't going to comein for a two-course lunch.
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369. Yeah.
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370. But when we look at themenus two course,
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371. and it has hearty,
rustic countrified food,
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372. then trust me.
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373. Because I know you don't want to let go of the sandwiches,
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374. and I totally understand that.
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375. I want to let go.
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376. I just don't want to
let go of the revenue.
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377. OK, guys.
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378. Great.
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379. Open mackerel sandwich.
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380. down.
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381. Good, man.
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382. GORDON RAMSAY With a clean kitchen,
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383. we can improve the food.
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384. And I can find out exactlyhow the team works.
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385. Gentle hand because they'revery, very, very fine.
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386. And then Craig?
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387. Yeah.
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388. Taste it.
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389. GORDON RAMSAY Craig looks scared stiff
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390. of making a mistake.
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391. He'll have to change thatif he wants to be a chef.
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392. Less salt? GORDON RAMSAY: salt?
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393. Yeah.
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394. I
haven't put it in yet.
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395. Salamander.
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396. If it's not a hot pan, whathappens to the fish in the pan?
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397. It won't cook.
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398. Not only that, smart,
but it will boil.
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399. So it will have no color on it.
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400. Two more around the outsideand one in the center.
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401. GORDON RAMSAY Ian's got some bad habits.
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402. But he's only beencooking for three months.
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403. And I think may make it one day.
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404. How do you know
when it's done right?
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405. How do you know?
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406. The whole thing's
changing color.
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407. And it's gets halfway,
what does that mean?
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408. Turn it over.
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409. Turn it over, exactly.
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410. But we're just going to
finish on the bottom.
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411. Good.
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412. Good question.
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413. You're a very, very
good cook, yeah?
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414. I don't know.
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415. And no oneever taught you that before?
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416. This restaurant is goingto be better than the BLT.
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417. Up and over.
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418. Different from a BLT?
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419. Not as good as a Big Mac.
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420. Not as good as a Big Mac.
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421. , you know that?
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422. GORDON RAMSAY In a well-run kitchen
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423. everyone makes a contribution.
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424. But Richard hasn't even
asked his team what
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425. they think the problems are.
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426. Craig, what's your weak
point in the kitchen?
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427. When I get a lot of orders, I don't have them in front of me,
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428. so—
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429. like, they get shouted out once, and then I have to probably
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430. check the ticket again.
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431. Put it together in your ownmind, then just jot it down.
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432. Saturday night's
quite hard when
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433. all the checks are coming on.
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434. And I do kind of
lose where I'm at
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435. and how many steaks I'vegot on order and how many—
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436. Mm-hmm.
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437. When it goes quiet,
it's kind of like it's
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438. difficult to motivate yourself.It's difficult—
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439. ?- Yeah.
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440. , is
that your third one?
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441. Second.
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442. Second one.
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443. Jesus.
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444. GORDON RAMSAY Neil's finally
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445. agreed to a new lunch menu—
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446. simple fresh food for
a tenner, including
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447. the new mackerel sandwich.
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448. That's lovely.
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449. We've just had a
taste of each other's.
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450. I'm glad you enjoyed it.
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451. Atlast, some happy customers.
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452. We've got a restaurant
full of happy people.
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453. Fantastic.
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454. Chive, small amount.
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455. Ian, treat it with a
bit of love and care.
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456. Place it in there gently, yeah?
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457. And don't throw it in.
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458. GORDON RAMSAY My god, the kitchen suddenly
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459. sounds as if it's running well.
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460. One
salad, one sausage.
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461. Yeah.
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462. Check.
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463. Claire, can you
let me know when
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464. that is coming?
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465. Yes.
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466. Three minutes, Claire.
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467. Fantastic.
Copy !req
468. Within 30 seconds, every
section of the kitchen's
Copy !req
469. talking to one another.
Copy !req
470. Good.
Copy !req
471. GORDON RAMSAY
Everyone
Copy !req
472. in the team's responding.
Copy !req
473. But Richard's not
working with them.
Copy !req
474. You want them to help you?
Copy !req
475. Are you sure?
Copy !req
476. Yeah?
Copy !req
477. establish, a quietlunch, not really that busy.
Copy !req
478. I just want to see you workingtogether even more now.
Copy !req
479. I know there's nothing
new to do right now.
Copy !req
480. But there's— yeah?
Copy !req
481. I know it's painful, but getthem doing something for you,
Copy !req
482. please.
- Yes, Chef.
Copy !req
483. Thank you.
Copy !req
484. And you, mate, ask him, can I do anything for you, Richard?
Copy !req
485. What do you need doing?
Copy !req
486. Sausages, where are they?
Copy !req
487. Mashed?
Copy !req
488. do?
Copy !req
489. Bring the brigade together.
Copy !req
490. Even Richard said to me, theguy that's got no
Copy !req
491. management skills, he's beenwatching you and the way
Copy !req
492. you are with the guys.
Copy !req
493. And you're bringing
out the best in them.
Copy !req
494. You're bringing out the hunger.
Copy !req
495. That's what you pay
25 grand a year for.
Copy !req
496. I know.
Copy !req
497. So I'm I'm not being25 grand a year.
Copy !req
498. It's a lot of money.
- I know.
Copy !req
499. But I've been stupid with them.
Copy !req
500. I've been cradling them.
Copy !req
501. My head was too far up
my bloody ass to realize
Copy !req
502. what the hell was going on.
Copy !req
503. GORDON RAMSAY
Neil needs
Copy !req
504. to get his head out hisass and focus on his job,
Copy !req
505. keeping customers
happy and making
Copy !req
506. sure they spend their money.
Copy !req
507. The roasted pepper
and tomato gazpacho—
Copy !req
508. GORDON RAMSAY He needs his customers
Copy !req
509. to bypass the cheap earlysupper menu that runs till 7:30
Copy !req
510. and eat a la carte.
Copy !req
511. And that's how he'll
pay off his debts
Copy !req
512. and rebuild his reputation.
Copy !req
513. Let me just tell you something.
Copy !req
514. 15 portions of apple cake,15 portions of fondant,
Copy !req
515. and 15 portions of bloodyand
Copy !req
516. five nights a week is
125,000-pound-a-year
Copy !req
517. turnover on three itemsout of nearly 20 on a menu.
Copy !req
518. Yeah?
Copy !req
519. The last table
just arrived, said
Copy !req
520. they're early, 15 minutesearly. So I want to make sure
Copy !req
521. that Neil doesn't give them theearly supper menu because when
Copy !req
522. we're going to find out
whether or not they're
Copy !req
523. here for a bargain or not.
Copy !req
524. And I want to sell the a lacare, not the cheaper menu
Copy !req
525. because they look likethey've got a bit of money.
Copy !req
526. Now, you've got
two menus on today.
Copy !req
527. You've got the a-la-carte menu.
Copy !req
528. We've also got the
early supper menu.
Copy !req
529. And so you've got
lots to choose from.
Copy !req
530. Table— um, that table justarrived and said they were
Copy !req
531. really early, 20 minutes early.
Copy !req
532. They're booked at 7:30.
Copy !req
533. So therefore don't give
them the cheap menu.
Copy !req
534. The table of four?
Copy !req
535. - Yeah, just sat down.
- Right.
Copy !req
536. - What did you give them?- I gave them both.
Copy !req
537. Yeah, damn.
Copy !req
538. GORDON RAMSAY Will he never learn?
Copy !req
539. Neil must work the tables, not worry about the kitchen.
Copy !req
540. If he only focused,
he'd do a fine job.
Copy !req
541. Do you know what?
Copy !req
542. You are a phenomenal salesman.
Copy !req
543. You got the most
amazing wine cellar.
Copy !req
544. You can take an order.
You can take an order.
Copy !req
545. And you can keen in on the wine.
Copy !req
546. And the best of the
food, the more money,
Copy !req
547. they're gonna spend on wine.
Copy !req
548. GORDON RAMSAY After three days,
Copy !req
549. things are looking up.
Copy !req
550. The guys upstairs arestarting to get the basics.
Copy !req
551. But my big worry is the kitchen.
Copy !req
552. Richard just isn't an
inspirational leader.
Copy !req
553. It's the biggest problem
with the Glass House.
Copy !req
554. But Neil just won't
face the facts.
Copy !req
555. I'm gonna have to show himjust how well his kitchen
Copy !req
556. can run without his head chef.
Copy !req
557. Don't take this thewrong way, but I want you
Copy !req
558. to take the night off tonight.
Copy !req
559. And I want you to
take the night off.
Copy !req
560. Now, I'd love both you
to have dinner together.
Copy !req
561. What?
Copy !req
562. You—
Copy !req
563. - Don't have to eat here do we?- Yes.
Copy !req
564. Dobsey cheese?
Copy !req
565. Yeah.
Copy !req
566. Yes you are.
Copy !req
567. When was last time you guyshad dinner together truthfully
Copy !req
568. without any bullshit?
- Well, it was about-
Copy !req
569. - About fi—
- 2 and 1/2 years ago.
Copy !req
570. GORDON RAMSAY: 2
and 1/2 years ago.
Copy !req
571. Yeah, well, hey, hello,
2 and 1/2 years ago.
Copy !req
572. And when was the lasttime you sat and ate here?
Copy !req
573. No?
Copy !req
574. Never done it. GORDON RAMSAY: Will you do it?
Copy !req
575. Yeah, we'll do it.
Copy !req
576. Thank you.
Copy !req
577. There's only one conditionthat this takes place.
Copy !req
578. The kitchen downstairs
don't know about it.
Copy !req
579. And I don't need a bit ofsupport from you guys as well.
Copy !req
580. No problem.
Copy !req
581. Yeah, 'causeit's be too exciting.
Copy !req
582. I've sent Richard home.
- Yeah.
Copy !req
583. Theteam may not be up to this.
Copy !req
584. And if it goes wrong, Imight look a right tosser.
Copy !req
585. - Yeah.
- Yeah.
Copy !req
586. Now we had that absolutenightmare last night.
Copy !req
587. I left you together
for two hours.
Copy !req
588. And it was the biggest
shit hole in Britain.
Copy !req
589. - Yeah.- We're gonna rectify that.
Copy !req
590. Yeah.
Copy !req
591. You're
on the hot plate.
Copy !req
592. You're gonna be
running the kitchen.
Copy !req
593. OK?
Copy !req
594. And then, if it's
going really well,
Copy !req
595. I want to run the kitchenfor half and hour.
Copy !req
596. And God forbid, if it
is going that well,
Copy !req
597. yeah, scratch your head.
Scratch your bollocks.
Copy !req
598. I'm not interested.
Copy !req
599. I want you to run the kitchen—
Copy !req
600. Yeah.
Copy !req
601. —for half an hour, yeah?
Copy !req
602. All right.
Copy !req
603. Maybe from 1:30 to 2
o'clock in the morning.
Copy !req
604. I don't know yet.
Copy !req
605. Let's just really
work for each other.
Copy !req
606. Let's not lose the plot.
Copy !req
607. And let's show him, yourchef, that you guys, ah—
Copy !req
608. We can do it.
Copy !req
609. —more talented than
he believes you are.
Copy !req
610. - Yeah.
- Yeah.
Copy !req
611. OK?
Copy !req
612. It's all gonna be OK.
Copy !req
613. We're gonna prove tothem, especially Richard,
Copy !req
614. that we can do it
without him here.
Copy !req
615. Don't worry.
Copy !req
616. Don't worry about it.
Copy !req
617. OK Claire?
Copy !req
618. Yeah, no worries.
Copy !req
619. Yes.
Ready?
Copy !req
620. Yeah.
Copy !req
621. GORDON RAMSAY Table 37 has arrived
Copy !req
622. and it's gone 7:30.
Copy !req
623. So they'll definitely
get the a la carte menu.
Copy !req
624. Two.
Copy !req
625. Yeah.
Copy !req
626. Two lamb, one salmon, yes?
Copy !req
627. Toss the salad and
I'll do the salmon.
Copy !req
628. Cheers mate.
Copy !req
629. Aye, cheers crocker.
Copy !req
630. I can only pray that they'll taste
Copy !req
631. the difference in the food.
Copy !req
632. Then over a nice glass of wine, he can give Rich what for.
Copy !req
633. In the center of the cut-out.
Copy !req
634. Think about what you doing.
Copy !req
635. Don't rush it.
Copy !req
636. Great.
Copy !req
637. What are you doing?
Copy !req
638. Ladling this stuff.
Copy !req
639. Ladling this stuff.
Copy !req
640. How about looking at
the food and showing
Copy !req
641. a little bit of interestin what you're doing, OK?
Copy !req
642. Pea, leek tart, a
little bit of asparagus,
Copy !req
643. and just glaze that round.
Copy !req
644. Thank you very much, sir.
Copy !req
645. This is fuckin' amazin'.
Copy !req
646. Have you tried that nut tart?
Copy !req
647. No, piss off, it's not mine.
Copy !req
648. Well try some.
Copy !req
649. If you don't eat that
soon, mate, I am.
Copy !req
650. I
told you I've had
Copy !req
651. a sexual experiencedownstairs in the kitchen
Copy !req
652. for the last three, four days.
Copy !req
653. Well done.
Copy !req
654. Well done.
Copy !req
655. Salmon.
Copy !req
656. Don't send it, Randal.
Copy !req
657. Don't send it.
Copy !req
658. Salmon dish.
Copy !req
659. Salmon,
salmon, salmon.
Copy !req
660. Yes.
Watch the hot fat.
Copy !req
661. Thank you. GORDON RAMSAY: That's lovely.
Copy !req
662. Thank you. GORDON RAMSAY: Well done.
Copy !req
663. Thank you.
Copy !req
664. Good, good, good,
good, and bloody good.
Copy !req
665. Hey, Randal?
Copy !req
666. Yeah?
Copy !req
667. Away table 34, please.
Copy !req
668. When he's gone are you
gonna be able to instill
Copy !req
669. what he's instilling in them?
Copy !req
670. Iain's now in chargeof the kitchen everybody.
Copy !req
671. Oi, right.
Copy !req
672. How many lamb in
all are in, please?
Copy !req
673. One lamb, one loose
pig, one beef well.
Copy !req
674. Good.
Copy !req
675. Watch.
Copy !req
676. You've got to sustain it now—
Copy !req
677. I don't know.
Copy !req
678. —forever.
Copy !req
679. Do you know what I mean?
Copy !req
680. Am shitting myself
to produce this food.
Copy !req
681. I am really, really
fuckin' scared.
Copy !req
682. But I'll die tryin'.
Copy !req
683. Get out that last mutt yeah?
Copy !req
684. I'll say.
Copy !req
685. Yeah.
Copy !req
686. Um, is that notbecause Richard's not here.
Copy !req
687. I'm not gonna say anything.
Copy !req
688. What do youmean you aren't gonna say?
Copy !req
689. We wouldn't have
a job if we said that.
Copy !req
690. Yeah,
Copy !req
691. Well, let me ask you, you've got a pair of bollocks.
Copy !req
692. Has it gone well
without Richard?
Copy !req
693. It's going smooth.
Copy !req
694. From the moment
she pointed to him,
Copy !req
695. you know, I look at her asnot just a bullshit nanny.
Copy !req
696. And like last night whenyou were all havin' a drink,
Copy !req
697. that's why I had to go away.
Copy !req
698. We wanna have it
out very quickly.
Copy !req
699. Let's get them out, yeah?
Copy !req
700. Don't worry.
Copy !req
701. Here we go.
Copy !req
702. Table 37, ah, thought thefood was absolutely fantastic.
Copy !req
703. Would like to come down and meetyou and the rest of the team.
Copy !req
704. Oh.
Copy !req
705. These are the chaps.
Copy !req
706. Last—
Copy !req
707. Nice table.
Copy !req
708. Well done.
Copy !req
709. Tres bien, Chef.
Copy !req
710. I mean
that, well done.
Copy !req
711. Were you responsible
for that food?
Copy !req
712. GORDON RAMSAY Neil looks delighted.
Copy !req
713. But has he had the bollocksto read Richard the riot act?
Copy !req
714. No seriously guys.
Copy !req
715. It really was nice.
Copy !req
716. It was absolutely beautiful.
Copy !req
717. You did well tonight.
Copy !req
718. We all did it in turns.
Copy !req
719. Gordon made us all do it.
Copy !req
720. We all just kept
swapping sections.
Copy !req
721. Yeah, we did well.
Copy !req
722. We all workedworked together as a team.
Copy !req
723. And we all— we all
really clubbed together.
Copy !req
724. It was great.
Copy !req
725. Tonight, for the firsttime in such a long time,
Copy !req
726. I went and had a meal that
I can't complain about,
Copy !req
727. that's all.
Copy !req
728. Can't.
Copy !req
729. It— fuckin' sex
on a plate, guys.
Copy !req
730. Remember you're
my boys, my girls.
Copy !req
731. At the end of the time, mine.
Copy !req
732. But I need to know
in the next two days
Copy !req
733. what you're gonna
do in your shop.
Copy !req
734. Jesus Christ.
I don't know, Richard.
Copy !req
735. I fuckin' don't know.
Copy !req
736. If you wanna go
and sit in a bookshop
Copy !req
737. so you can fuck off for
the rest of your life,
Copy !req
738. that's your decision.
Copy !req
739. I said it was your decisionwhen you wanted to buy—
Copy !req
740. But you know the bookshop's good for my degree.
Copy !req
741. I can get my degree there.
Copy !req
742. Got me short and
curlies that shift.
Copy !req
743. The team performed bloodywell tonight without Richard.
Copy !req
744. And Neil should look
really close at that.
Copy !req
745. Because that is
a bad investment.
Copy !req
746. GORDON RAMSAY I'm more than halfway
Copy !req
747. through my week at
the Glass House.
Copy !req
748. The good news is, the kitchenteam are doing really well.
Copy !req
749. Last night, they cooked withouttheir head chef, Richard
Copy !req
750. and did a great job.
Copy !req
751. I put these in.
Copy !req
752. GORDON RAMSAY But Richard's still strugglin'
Copy !req
753. and Neil the owner isn't toughenough to get rid of him.
Copy !req
754. And plus—
Copy !req
755. Do you think he
takes advantage of you
Copy !req
756. because you're such a
nice guy to work with?
Copy !req
757. Sometimes yeah.
Copy !req
758. But then I think everyonetakes advantage of me.
Copy !req
759. He gets paid a fair
amount of money—
Copy !req
760. - Yeah, I know.
—most every month.
Copy !req
761. - I know.- And it's a bloody good salary.
Copy !req
762. But there doesn't seem to beany onus on, you know, evolving.
Copy !req
763. Let's get better.
- He's gotta make money.
Copy !req
764. This
is your livelihood.
Copy !req
765. It's a business.
Copy !req
766. This is— this is—
Copy !req
767. I know it is. GORDON RAMSAY: This is your-
Copy !req
768. I know it it.
Copy !req
769. Your lease, your livelihood, your family.
Copy !req
770. Yeah.
- Your money.
Copy !req
771. And if this goes tits up—
Copy !req
772. If this go—
Copy !req
773. Then they've all buggeredoff and got a new job.
Copy !req
774. I know that.
Copy !req
775. And you're sat
here in the shit.
Copy !req
776. So you're takin' a bit
out for service, yeah?
Copy !req
777. GORDON RAMSAY Myself, I'd never put
Copy !req
778. Richard back in the kitchen.
Copy !req
779. Without him it's a happierplace serving better food.
Copy !req
780. But it's Neil's decision.
Copy !req
781. Yeah.
Copy !req
782. But you now realize how
much talent's in here.
Copy !req
783. - Yeah, the guys—
- Because—
Copy !req
784. —I've got and what I wassayin' to them last night,
Copy !req
785. at the end of the
day we are a family.
Copy !req
786. And we've gotta work it out.
Copy !req
787. We're gonna have problems.
Copy !req
788. Well, you're their leader.
Copy !req
789. Yeah, I'm dad.
Copy !req
790. You're the big guy,
the big inspiration.
Copy !req
791. I want them to come on.
Copy !req
792. If this slides back down, they'll slide back down.
Copy !req
793. Now, it's not gonna—
Copy !req
794. But they're not—
Copy !req
795. —back down.
Copy !req
796. GORDON RAMSAY My next challenge,
Copy !req
797. to relaunch the menu
by the end of the week
Copy !req
798. so the Glass House can startto win back it's customers.
Copy !req
799. Maybe Richard will finallyshow me he can run the kitchen.
Copy !req
800. As far as I'm concerned,
it's his last chance.
Copy !req
801. Garlic.
Copy !req
802. For the team,
Copy !req
803. it's another opportunity
to prove themselves.
Copy !req
804. Yeah, good.
Copy !req
805. And that's the mostimportant thing about being
Copy !req
806. a talented cook, you know that?
Copy !req
807. Having that inner strength toturn around and say no, stop.
Copy !req
808. That's not good enough.
- I'm—
Copy !req
809. And what didwe talk about yesterday,
Copy !req
810. mistakes staying where?
- In the kitchen.
Copy !req
811. - In the kitchen.
- Yeah.
Copy !req
812. Every time.
Copy !req
813. And the minute you break thatcardinal's rule, when you start
Copy !req
814. sending those
mistakes, 'cause you
Copy !req
815. think the chef won't see it.- Yeah.
Copy !req
816. I'm gonna cane your
ass, you know that?
Copy !req
817. Yeah, aye.
Copy !req
818. And youknow, like you said, they—
Copy !req
819. GORDON RAMSAY First step of the relaunch
Copy !req
820. is to cut down the menu.
Copy !req
821. That's why I give it
Copy !req
822. a little bit of twist on there. NEIL FARRELL: Yeah.
Copy !req
823. And when I went through
the menus last night,
Copy !req
824. late last night,
85 to 90 dishes.
Copy !req
825. Yeah.
Copy !req
826. How on earth we get tocontrol that, you know, over?
Copy !req
827. You know, it's a lot of gear on there.
Copy !req
828. And no, I've not actually
down and counted it.
Copy !req
829. Uh-huh.
Copy !req
830. If the menu is reduced, if you've got six starters, six
Copy !req
831. main courses, and
five, six puddings,
Copy !req
832. we're gonna sell more of them. NEIL FARRELL: Yeah.
Copy !req
833. Yeah.
Copy !req
834. And so the more
we sell of them,
Copy !req
835. the cheaper it comes to make.
Copy !req
836. Yeah.
Copy !req
837. Especiallywhen doing the lamb shanks.
Copy !req
838. - Yeah.
- Hot fat.
Copy !req
839. Yeah.
Copy !req
840. Vegetables in.
Copy !req
841. GORDON RAMSAY As well as reducing the menu,
Copy !req
842. we have to make sure
the food's top quality.
Copy !req
843. That's the team's job.
Copy !req
844. What we haven'tdone is color them enough.
Copy !req
845. - Right.
- So roast them—
Copy !req
846. GORDON RAMSAY Main course, local lamb.
Copy !req
847. I've no doubt Claire canimprove on the fatty lamb shank
Copy !req
848. I had when I first ate here.
Copy !req
849. That's what
we're lookin' for there.
Copy !req
850. Right.
Copy !req
851. That'sexactly what I'm looking for.
Copy !req
852. OK.
Copy !req
853. But I wantit all the way round.
Copy !req
854. Full strength.
- Put this on the top.
Copy !req
855. Hurry up.
Copy !req
856. Then we're gonna make somebread and butter puddings, yes?
Copy !req
857. GORDON RAMSAY
The bread
Copy !req
858. and butter pudding they usedto serve here was pure starch.
Copy !req
859. My version should beperfect for the new menu.
Copy !req
860. I put Craig in
charge of the recipe.
Copy !req
861. Hope to God he's up to it.
Copy !req
862. What will you flavor
it with this time?
Copy !req
863. - Ah, vanilla.
- Bailey's.
Copy !req
864. Bailey's.
Copy !req
865. So as it cooks the wholething is not becoming dry, yeah?
Copy !req
866. OK, there we go.
Copy !req
867. And my spies told me lastweek that we didn't even wash
Copy !req
868. this lettuce for Caesar salad.
Copy !req
869. Here.
Copy !req
870. I don't want hands in there yet.
Copy !req
871. GORDON RAMSAY
And a dish,
Copy !req
872. they could become famous for.
Copy !req
873. Let
it go around itself.
Copy !req
874. GORDON RAMSAY A classic Caesar salad.
Copy !req
875. That's one for a year.
Copy !req
876. Now toss those
salad so it lies.
Copy !req
877. Look at the contour of
the plates goin' round.
Copy !req
878. So I'm puttin' the top part of the salad around the outside
Copy !req
879. of the plate.
Copy !req
880. In the center, Parmesan, crispybacon, and then nice crispy
Copy !req
881. croutons round the outside.
Copy !req
882. There you go, the newGlass House Caesar salad.
Copy !req
883. Ah, fingers off.
Copy !req
884. Look, here, wipe it.
Copy !req
885. Yeah.
Copy !req
886. Yeah.
Copy !req
887. GORDON RAMSAY
A brand
Copy !req
888. new menu and a fresh start.
Copy !req
889. If all goes well tonight, we'llsee the Glass House reborn.
Copy !req
890. 70 local people have beeninvited to try the new food.
Copy !req
891. Everything, everywherehas got to be just right,
Copy !req
892. and I mean right.
Copy !req
893. I mean perfect.
Copy !req
894. Don't
take this the wrong way.
Copy !req
895. Yeah.
Copy !req
896. And I mean, don't
take this wrong way.
Copy !req
897. - OK, yeah, Gordon.- Last night you had bad breath.
Copy !req
898. OK.
Copy !req
899. Yeah, and when
we're standing there
Copy !req
900. talkin' to customers and you'retrying to sell them something,
Copy !req
901. yeah?
Copy !req
902. It doesn't smell good.
Copy !req
903. Even Richard
Copy !req
904. seems to realize theimportance of tonight's launch.
Copy !req
905. Listen, I'm fired up.
Copy !req
906. It's fuckin' gonna work.
Copy !req
907. Yeah?
Copy !req
908. Yeah.
Copy !req
909. Let's scream it.
Copy !req
910. Let's fuckin' shout chef whenl call a check out, yeah?
Copy !req
911. Yeah.
Copy !req
912. Wait for the end of the check.
Copy !req
913. Yes Chef.
Copy !req
914. Yeah.
Copy !req
915. We'll get one.
Copy !req
916. Oui Chef.
Copy !req
917. We're good.
Copy !req
918. Lookin' atreducin' the menu, Richard,
Copy !req
919. and having them
slash the prices,
Copy !req
920. this is not an expensivedish to put together is it?
Copy !req
921. Not— no, not at all.
Copy !req
922. Fresh
fish, seasonal—
Copy !req
923. GORDON RAMSAY I've designed the menu
Copy !req
924. especially for Richard.
Copy !req
925. Everything is cooked
in advance so there's
Copy !req
926. no chance of a mistake.
Copy !req
927. And the haddock cost
absolutely nothing
Copy !req
928. this morning.
Copy !req
929. What was it, 70 pence a pound? Yeah?
Copy !req
930. Yeah.
Copy !req
931. And
it smells lovely.
Copy !req
932. Sex on a spoon.
Copy !req
933. Um, who have we got
in that we know tonight?
Copy !req
934. I've got a table in of allthe people locally, they've got
Copy !req
935. B&B's, bed and and breakfast.
Copy !req
936. There's quite a
few in the media.
Copy !req
937. Yeah.
Copy !req
938. We've got one of the
head guys from tourism.
Copy !req
939. Mm-hm.
Copy !req
940. They want to contact you.
Copy !req
941. So make yourself available.
Copy !req
942. I'm gonna recharge
me mobile, which
Copy !req
943. I turned off many months ago.
Copy !req
944. Thank you.
Copy !req
945. GORDON RAMSAY
Hallelujah.
Copy !req
946. Neil's behaving
like a proprietor
Copy !req
947. with balls, proud
of his restaurant.
Copy !req
948. The old—
Copy !req
949. You all right? NEIL FARRELL: Yeah, I'm fine.
Copy !req
950. GORDON RAMSAY
He's even
Copy !req
951. booked the guests
in shifts so there's
Copy !req
952. less pressure on the kitchen. NEIL FARRELL: Good to see ya.
Copy !req
953. GORDON RAMSAY Progress at last.
Copy !req
954. How you doin'?
Copy !req
955. We just got everybody
in by the 8 o'clock
Copy !req
956. so we've got 25 minutes.
Copy !req
957. This is easy.
Copy !req
958. The waiters are—
Hello.
Copy !req
959. Hello.
Copy !req
960. We have never met.
Copy !req
961. And in two minute's time, our hour of silence starts.
Copy !req
962. Claire.
Yeah?
Copy !req
963. Yes.
Copy !req
964. If the kitchen's quiet, everyone can concentrate.
Copy !req
965. Then it should be impossible
to confuse orders.
Copy !req
966. Go that,
Copy !req
967. Much needs to be made up wait.
Copy !req
968. Yes, that.
Copy !req
969. Partridge.
Copy !req
970. We and one of your risotto.
Copy !req
971. You know how toca— oh, no come one, Randal.
Copy !req
972. Randal?
Yeah?
Copy !req
973. Come here.
Copy !req
974. We're supposed to beworking together on this.
Copy !req
975. Chef.
Copy !req
976. Richard's calling
out orders and you're
Copy !req
977. tipping cutlery upside down.
Copy !req
978. Got to at least waituntil we finish first, no?
Copy !req
979. Yeah.
Copy !req
980. Then once he's finished
talking to his brigade,
Copy !req
981. yes, we can give him an answer.- Yes, Chef.
Copy !req
982. Oh this lamb'sdefinitely better off the bone,
Copy !req
983. it really is.
Copy !req
984. Yes.
Copy !req
985. Just melts in your mouth.
Copy !req
986. With parsnip.
Copy !req
987. Roast parsnip, your
fav— your favorite.
Copy !req
988. That's really good.
Copy !req
989. Very, very
smooth, so hopefully
Copy !req
990. towards the rest of thenight it will be even better.
Copy !req
991. Iain?
?
Copy !req
992. Chef.
Yeah?
Copy !req
993. They've swapped tables.
Copy !req
994. You still have three Caesarsalad, one pressed ham.
Copy !req
995. Richard'sback in charge of the kitchen.
Copy !req
996. No dairy.
Copy !req
997. GORDON RAMSAY There's only food to reheat
Copy !req
998. and salads to dress.
Copy !req
999. So it comes here.
Copy !req
1000. Let's eat.
Copy !req
1001. The dressing's
missing, that's all.
Copy !req
1002. Apart from that it looks lovely.
Copy !req
1003. Do you mind if we— if we start?
Copy !req
1004. Two pieces pancetta please.
Copy !req
1005. GORDON RAMSAY Iain's distraught.
Copy !req
1006. But it is Richard's
job to check everything
Copy !req
1007. before it leaves the kitchen.
Copy !req
1008. Not movin'.
Copy !req
1009. That's not movin'.
Copy !req
1010. On your toes now.
Copy !req
1011. Yes?
Yeah.
Copy !req
1012. Oi.
Copy !req
1013. Good lads, good lads, come on.
Copy !req
1014. It's our good time guys.
Copy !req
1015. It's started, lift.
Copy !req
1016. GORDON RAMSAY He's makin' a little noise.
Copy !req
1017. Two lamb at the front.
Copy !req
1018. GORDON RAMSAY But he's not leading the team.
Copy !req
1019. Quick, quick, quick.
Copy !req
1020. Ready Chef.
Copy !req
1021. Ah, Neil, tables
49 and 21 that.
Copy !req
1022. GORDON RAMSAY Orders are piling up again.
Copy !req
1023. Chef, we gotta—
Copy !req
1024. we gotta speed this up.
Copy !req
1025. We're looking bad.
Copy !req
1026. Not tonight, please.
Copy !req
1027. Not tonight.
Copy !req
1028. You're not losin' it.
Copy !req
1029. Oh, for fuck sake.
Copy !req
1030. Come on, Randal, quicker.
Copy !req
1031. 5 fish pies, 2, 3,
4, 5, 6, 6 total.
Copy !req
1032. Two at the front, Claire.
Copy !req
1033. Fifteen.
Copy !req
1034. No, that's them.
Copy !req
1035. Don't really know what thehell's goin' on in there.
Copy !req
1036. But you know let me just
say, for the last three
Copy !req
1037. or four minutes bein' inthere, it looks shockingly bad.
Copy !req
1038. Where's check on, Claire?
Copy !req
1039. 49, it's up in the tub.
Copy !req
1040. No, don't— it's— go.
Copy !req
1041. 49, yeah, you got the number?
Copy !req
1042. They really have managedto fuck it up properly again.
Copy !req
1043. And they don't have to cookanything except dress the salad
Copy !req
1044. and talk to each other.
Copy !req
1045. They can't even do that so thisis a fuckin' embarrassment.
Copy !req
1046. Wait, one second, listen.
Copy !req
1047. Yeah, that's fine.
Copy !req
1048. Take one Caesar
salad out, please.
Copy !req
1049. Oui, Chef.
- Yes.
Copy !req
1050. Get the salad out.
Copy !req
1051. Change
table number to 51.
Copy !req
1052. Oui Chef, 51.
Copy !req
1053. Next.
Copy !req
1054. I'm not takin' any
prisoners anymore.
Copy !req
1055. I'm seriously not.
Copy !req
1056. People don't pull theirweight, they're out of here.
Copy !req
1057. Because I'm not fucking about.
Copy !req
1058. I want table 12.
Copy !req
1059. What's that there
for, Rich, three—
Copy !req
1060. GORDON RAMSAY
Neil may
Copy !req
1061. say he won't take prisoners.
Copy !req
1062. But surely he can see
Richard can't cut it.
Copy !req
1063. But instead of pluckin' upthe courage to sack his chef,
Copy !req
1064. he moans about my Caesar salad.
Copy !req
1065. Not
Copy !req
1066. Plate is too big.
Copy !req
1067. Too big?
- Mm-hm.
Copy !req
1068. Bigger partsare what you're serving.
Copy !req
1069. Yeah, I know what
we were serving.
Copy !req
1070. The sauce with that,
it's actually beautiful.
Copy !req
1071. The dressing was very rich.
Copy !req
1072. Absolutetotal bollocks.
Copy !req
1073. That is a proper
Caesar salad done.
Copy !req
1074. What I haven't done
is crush the lettuce.
Copy !req
1075. And the shit I saw
last week with cooks
Copy !req
1076. jumping on the salad—
Copy !req
1077. I'm not—
Copy !req
1078. —and squashin— no, let mefinish, squashing the salad
Copy !req
1079. up the side of the bowl.
Copy !req
1080. And you're telling
me that's too big.
Copy !req
1081. That is fresh salad,
beautifully washed,
Copy !req
1082. and I haven't even put my hands in it to dress it.
Copy !req
1083. I've let it dress
itself in the bowl.
Copy !req
1084. So what you are telling
me is absolute bollocks.
Copy !req
1085. And I'm ready for afuckin' argument right now.
Copy !req
1086. You talkin' out your ass.
Copy !req
1087. If you want an argument—
if you want an argument.
Copy !req
1088. You're
talkin' out your ass.
Copy !req
1089. Can we go outside
out in the car park.
Copy !req
1090. I'll go anywhere.
Copy !req
1091. You're talking' out
of your fuckin' ass.
Copy !req
1092. Rather than in themiddle of the restaurant.
Copy !req
1093. Can you stop talkin'--
Copy !req
1094. You're talking out your ass.
Copy !req
1095. There's no point intalkin' to him if he's gonna
Copy !req
1096. use that language.
Copy !req
1097. GORDON RAMSAY
Oh really?
Copy !req
1098. Amazing.
Copy !req
1099. He's got big enoughbollocks to stand up to me.
Copy !req
1100. But he can't tell his ownchef he's paid 25 grand a year
Copy !req
1101. that it's time he took his P45.
Copy !req
1102. Yes, haddock could
never go quiet.
Copy !req
1103. GORDON RAMSAY
We survived
Copy !req
1104. the evening but only just.
Copy !req
1105. I shouldn't care.
Copy !req
1106. But I do like these guys.
Copy !req
1107. And I want to place
to be a success.
Copy !req
1108. All right there's
a fish pie here.
Copy !req
1109. I am so distraught
with Richard tonight.
Copy !req
1110. He couldn't organize
it, couldn't control it.
Copy !req
1111. And you know what?
Copy !req
1112. He had nothing to bloody cook.
Copy !req
1113. It'smy last day at the Glass House.
Copy !req
1114. Hey,
it's red tree time.
Copy !req
1115. Oui.
Copy !req
1116. Yeah, how far it it from here?
Copy !req
1117. It's around the corner,
about two minutes.
Copy !req
1118. Yeah.
Copy !req
1119. GORDON RAMSAY The most important
Copy !req
1120. thing now is to tell
the real workers
Copy !req
1121. they've done a great job.
Copy !req
1122. I didn't think I was actuallycapable of doing this work
Copy !req
1123. until you actually came.
Copy !req
1124. Uh-huh.
Copy !req
1125. But now I think that I'mstartin' to get the hang of it.
Copy !req
1126. Mm-hm.
Copy !req
1127. And we will keep the standardsup 'cause you've really
Copy !req
1128. done a lot for the kitchen.
Copy !req
1129. And you've done a lot forme personally as well.
Copy !req
1130. You've done that for yourself.
Copy !req
1131. All I've done is drawn it out of you, that's all.
Copy !req
1132. You got it here.
- Yeah, yeah.
Copy !req
1133. That's it. GORDON RAMSAY: That's all.
Copy !req
1134. You've done it.
Copy !req
1135. It's like I felt like todaywhen I had my little time
Copy !req
1136. for myself, I just couldn't helpbut just stand there and just
Copy !req
1137. go, bloody hell, this is me.
Copy !req
1138. Mm-hm.
Copy !req
1139. No, I don't sleep.
Copy !req
1140. You
haven't had any sleep—
Copy !req
1141. No.
Copy !req
1142. —since last night?
Copy !req
1143. No.
Copy !req
1144. My God, why
aren't you sleeping?
Copy !req
1145. Just adrenaline, just the rushor the job, sir,
Copy !req
1146. The rush of the job?
Copy !req
1147. Oh yeah.
Copy !req
1148. Inspiration I got from you.
Copy !req
1149. You honestly haven't slept?
Copy !req
1150. No, I've not slept none.
Copy !req
1151. Bloody hell, Randal.
Copy !req
1152. This is not an SAS
course, you know that.
Copy !req
1153. Randal, you gotta get
some sleep big boy.
Copy !req
1154. He hasn't slept—
Copy !req
1155. GORDON RAMSAY So fired up he hasn't slept.
Copy !req
1156. God, maybe we are
related after all.
Copy !req
1157. Wood, wood, wood, wood, wood, wood, wood, three.
Copy !req
1158. You have a natural touchwith food, you know that?
Copy !req
1159. You walk around akitchen like a ballerina.
Copy !req
1160. I don't know.
Copy !req
1161. It's just the way
you position yourself.
Copy !req
1162. You're agile,
you're on your toes.
Copy !req
1163. I'm not gonna put it that way.I mean—
Copy !req
1164. And I still can't
believe you've
Copy !req
1165. been cooking for three months.
Copy !req
1166. - Right.
- Don't just stop.
Copy !req
1167. Just get it.
- OK.
Copy !req
1168. You add add a little bit—
Copy !req
1169. I'mreally going to miss Claire.
Copy !req
1170. Because your strength
over the last seven
Copy !req
1171. days has been inspirational.
Copy !req
1172. I think I'm
gonna sell my shop.
Copy !req
1173. And I'm gonna get back into thekitchen as soon as possible.
Copy !req
1174. I think
that's a good idea.
Copy !req
1175. Gordon Ramsay thinks
I'm a really good chef.
Copy !req
1176. Oh my God.
Copy !req
1177. Neil had a word.
Copy !req
1178. But you guys have a workevery night after service.
Copy !req
1179. What did he say last night?
Copy !req
1180. He gave me the
options, three options,
Copy !req
1181. and took the third one.
Copy !req
1182. What were the options?
Copy !req
1183. Well, one to leave,
two to take a pay
Copy !req
1184. cut and drop down
the ladder, and three
Copy !req
1185. to stay, work me ass
off, develop the guys,
Copy !req
1186. carry on with what we've beendoing over the last few days
Copy !req
1187. and go for it.
Copy !req
1188. Are you confident
that you can become
Copy !req
1189. the new Glass House chef?
Copy !req
1190. Yeah.
Copy !req
1191. Truthfully, how long will you
Copy !req
1192. give him to pull his socks up?
Copy !req
1193. A month.
Copy !req
1194. A month then.
Copy !req
1195. Yeah.
Copy !req
1196. Just
promise me one thing.
Copy !req
1197. Yeah.
Copy !req
1198. You make the fuckin'decision and you stick to it.
Copy !req
1199. Oh, I want more than anything
in my heart for Richard
Copy !req
1200. to prove me wrong.
Copy !req
1201. And I hope he does.
Copy !req
1202. GORDON RAMSAY To convince Neil of his worth
Copy !req
1203. Richard's come up with abrand new signature dish.
Copy !req
1204. This is risotto with teleggio
cheese and pomegranate.
Copy !req
1205. So you'vecrunchy pomegranate seeds—
Copy !req
1206. Yeah.
Copy !req
1207. —mixed in risotto?
Copy !req
1208. Yeah.
Copy !req
1209. Sounds fuckin' revolting.
Copy !req
1210. Oh, fuck me.
Copy !req
1211. Never let your mistakes
leave your kitchen.
Copy !req
1212. Randal, I want you
to hang that up.
Copy !req
1213. Put a bit of pride and passion.
Copy !req
1214. And I want that to
replace that disgusting,
Copy !req
1215. dingy, horrible, yellow, smelly, clock downstairs.
Copy !req
1216. Comin'.
Copy !req
1217. Hey.
Copy !req
1218. How's that, Chef?
Copy !req
1219. Fantastic.
Copy !req
1220. GORDON RAMSAY A year ago I, spent a week
Copy !req
1221. at the Glass House
Restaurant trying
Copy !req
1222. to rescue it from disaster.
Copy !req
1223. Oh, signs everywhere, signthere, sign there, sign there.
Copy !req
1224. Last time I came, couldn't even see a sign.
Copy !req
1225. Two courses, 12 pound 50.
Copy !req
1226. Now I'm back, but is it justthe signs that have changed?
Copy !req
1227. Hello.
Copy !req
1228. Where is he?
Copy !req
1229. Ah, hi.
Copy !req
1230. Hello there.
Copy !req
1231. Hello,
how you doin', mate?
Copy !req
1232. Hey.
Copy !req
1233. Had no problem
findin' the place.
Copy !req
1234. Did you not?
Copy !req
1235. You're lookin' well.
Copy !req
1236. No—
Copy !req
1237. You're
lookin' very well.
Copy !req
1238. I'm very happy, fantastic.
Copy !req
1239. Yeah?
Copy !req
1240. Got meself a set
of bollocks and—
Copy !req
1241. How big?
Copy !req
1242. Huge, absolutely huge, mate.
Copy !req
1243. First thing I noticed
outside was just
Copy !req
1244. how attractive the prices were.
Copy !req
1245. Considering the prices
have been slashed.
Copy !req
1246. Yeah.
Copy !req
1247. We had a lot morepeople through the doors.
Copy !req
1248. Fantastic.
Copy !req
1249. You know, and for the firsttime in four bloody years—
Copy !req
1250. Mm-hm.- I'm actually enjoyin'--
Copy !req
1251. Mm-hm.
Copy !req
1252. —goin' round thetable chattin' to people.
Copy !req
1253. You sound like an owner.
Copy !req
1254. Yeah.
Copy !req
1255. A proud owner, someone's onthe ball, knows his customers
Copy !req
1256. and enjoys his job.
Mm.
Copy !req
1257. It's the bollocks,
I'm tellin' ya.
Copy !req
1258. World of difference.
Copy !req
1259. It's a big different
from last time we met.
Copy !req
1260. GORDON RAMSAY
Things were
Copy !req
1261. really grim when I came here.
Copy !req
1262. And by grim, I
mean catastrophic.
Copy !req
1263. Seen caught over and that wasstuck in the back of my throat.
Copy !req
1264. The whole place was a shambles.
Copy !req
1265. He's calling out
orders and you're
Copy !req
1266. tipping cutlery upside down.
Copy !req
1267. You're talkin' out your ass.
Copy !req
1268. Can we go outside
in the villa car park?
Copy !req
1269. I'll go anywhere.
Copy !req
1270. Rather than in the middleof the fuckin' restaurant.
Copy !req
1271. You're talkin' out
you're fuckin' ass.
Copy !req
1272. GORDON RAMSAY
Head Chef
Copy !req
1273. Richard was desperate togain respect from his team.
Copy !req
1274. Remember, you're my
boys, my girls, mine.
Copy !req
1275. Good line—
Copy !req
1276. GORDON RAMSAY But his future
Copy !req
1277. as the leader of the Glass Housekitchen was in serious doubt.
Copy !req
1278. Started.
Copy !req
1279. How long will yougive him to pull his socks up?
Copy !req
1280. A month.
Copy !req
1281. GORDON RAMSAY
I certainly
Copy !req
1282. didn't think Richard
had it in him
Copy !req
1283. to tempt the customers back.
Copy !req
1284. Oh, for fuck sake.
Copy !req
1285. I'll die tryin'.
Copy !req
1286. And the bigquestion, who's the chef?
Copy !req
1287. Well, Richard's
still down there.
Copy !req
1288. Richard?
Copy !req
1289. Your mate, Richard
Collins, head chef.
Copy !req
1290. Fantastic.
So you kept him.
Copy !req
1291. Yeah, yeah.
Copy !req
1292. - Might be nice.
- Chef.
Copy !req
1293. You all right?
- Yeah, very well.
Copy !req
1294. Thank you.
Yourself?
Copy !req
1295. You look different?
Copy !req
1296. Ah, do I?
Copy !req
1297. You lost weight?
Copy !req
1298. You got burns on your arms.
Copy !req
1299. You got short-sleeved jackets.
Copy !req
1300. You're cakes in shit everywhere. That means you've been grafted.
Copy !req
1301. I know, I'm changing this.
Copy !req
1302. Yeah, but no it's been
some graft this August.
Copy !req
1303. Hello.
Copy !req
1304. Bookshop gone?
Copy !req
1305. Bookshop gone.
- Yes.
Copy !req
1306. - It sold.
- All gone?
Copy !req
1307. All gone.
Copy !req
1308. GORDON RAMSAY Nice to see second chef
Copy !req
1309. Claire is still in the kitchen.
Copy !req
1310. But fellow Scott Randal
and trainee Chef Craig
Copy !req
1311. have moved on.
Copy !req
1312. That's
beautiful salmons there.
Copy !req
1313. Yeah, it's fantastic.
Copy !req
1314. GORDON RAMSAY Junior chef Iain, however,
Copy !req
1315. is now running his own section.
Copy !req
1316. A wise move on Richard's part.
Copy !req
1317. And
you look like a chef
Copy !req
1318. who's been in the kitchen for 10years now running around, huh?
Copy !req
1319. Whole kitchen smells nice.
Copy !req
1320. Mm, food.
Copy !req
1321. So Neil seems
Copy !req
1322. pretty confident in Richard.
Copy !req
1323. Me, I'm gonna keep an
open mind on this one.
Copy !req
1324. I'll soon find
out how good he is
Copy !req
1325. when the food starts
goin' out and I'm
Copy !req
1326. gonna put him under pressure.
Copy !req
1327. When I first got here, abusy Saturday like tonight
Copy !req
1328. would cause complete
meltdown in the kitchen.
Copy !req
1329. Time to see if things
really have changed.
Copy !req
1330. And tonight
they're all nervous
Copy !req
1331. 'cause Gordon's down there.
Copy !req
1332. GORDON RAMSAY I did give Richard
Copy !req
1333. a lot of grief last time.
Copy !req
1334. So tonight I'm gonna give hima chance to get his own back.
Copy !req
1335. And for the next three hours,I'm gonna be your commis.
Copy !req
1336. My personal?
Copy !req
1337. Your
personal commis.
Copy !req
1338. You tell me what section
you want me to run,
Copy !req
1339. tell me where you want to go.
Copy !req
1340. You're the chef, you decide.
Copy !req
1341. The fireplace.
Copy !req
1342. GORDON RAMSAY
His biggest
Copy !req
1343. problem was communication.
Copy !req
1344. If he can order a hard
ass like me around,
Copy !req
1345. he's definitely got it licked.
Copy !req
1346. Give me a timein on filet beef well done,
Copy !req
1347. medium well chef special.
Copy !req
1348. GORDON RAMSAY But it's not long
Copy !req
1349. before the shit hits the fan.
Copy !req
1350. It's not ready yet.
Copy !req
1351. fuckin' hell.
Copy !req
1352. What's the matter?
Copy !req
1353. Risotto's fucked.
Copy !req
1354. Some of it'scooked and some of it's raw.
Copy !req
1355. Fuckin' typical.
Copy !req
1356. I can't serve this— servethat risotto for 10 minutes.
Copy !req
1357. It's fucked.
Copy !req
1358. Right, start from scratch.
Copy !req
1359. Would that have gone
out if I wasn't here?
Copy !req
1360. No.
Copy !req
1361. Truthfully.
Copy !req
1362. It was— no, you can't
send shit out like that.
Copy !req
1363. Because if you send shit out, it takes the restaurant down.
Copy !req
1364. And I don't know
to do that anymore.
Copy !req
1365. All right, Blake, risotto 18.
Copy !req
1366. Oui.
Copy !req
1367. GORDON RAMSAY Richard seems to be exercising
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1368. some quality control at last.
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1369. No one's had a
bad risotto tonight.
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1370. We knew he'd made a mistake, but nobody else did.
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1371. I couldsell the risotto finishing—
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1372. GORDON RAMSAY Communication has definitely,
Copy !req
1373. definitely improved.
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1374. There's only one member of his team he's not talking to.
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1375. I'm fuckin' bored.
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1376. I get bored.
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1377. Richard, you don't like meas your commis chef do you?
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1378. What else can I do?
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1379. What else can you do?
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1380. Go downstairs, get mesome baby carrots and some
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1381. Need some more doing.
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1382. Or I willdo by the end of the evening.
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1383. Yes, Chef.
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1384. Top shelf.
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1385. Carrots.
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1386. GORDON RAMSAY
17 years
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1387. experience in a kitchen andhe's got me peeling carrots.
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1388. I still don't really likethe way this guy cooks.
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1389. But the food and servicehas definitely got better.
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1390. Gone up a notch, eh?
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1391. I like to think so.
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1392. I like to think so.
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1393. But you can see
a difference, yeah?
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1394. Yeah, no I feel a
difference as well.
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1395. GORDON RAMSAY And the people that count
Copy !req
1396. seem happy.
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1397. I've had the lamb.
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1398. That was really nice.
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1399. Didn't really need to
use the knife on there,
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1400. it just fell apart.
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1401. The there of us had the filetof beef, that was beautiful.
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1402. Oh, I had the goat's
cheese to start with.
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1403. It was delicious as usual.
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1404. GORDON RAMSAY Customer numbers
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1405. are up by a whopping 30%.
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1406. And in spite of a significantreduction in prices,
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1407. Neil's takings have
increased by 20%.
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1408. On order, one goat's cheese, follow one chef special—
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1409. GORDON RAMSAY I've got to hand it to Richard.
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1410. He succeeded in building
a strong brigade.
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1411. But next week it's all change.
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1412. Claire and Iain, Richard's two key players
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1413. are leavin' the Glass
House to broaden
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1414. their experience in Londonto work in my restaurants.
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1415. I think an apology
may be in order.
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1416. I don't mean to pinch yourstaff, Richard, you know that.
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1417. Hey,
Gordon, I'm more than
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1418. happy for you to have them.
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1419. Hey, as a head chef, you'llbe happy to see them progress.
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1420. Too right. GORDON RAMSAY: And guess what?
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1421. When they walk into the kitchenguess what I'm gonna say?
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1422. You're mine, you're
all fuckin' mine.
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1423. That should be
Ricky Gervais' moment.
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1424. You, you, you, you,
you, you're mine.
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1425. Oh, here we go.
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1426. Here we go.
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1427. GORDON RAMSAY As good a talent spotter
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1428. as Richard is, so far Iainand Claire's only replacement
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1429. is Gareth who until six
weeks ago was a bouncer.
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1430. At least he'll be able to dowith any aggro in the kitchen.
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1431. No limes.
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1432. Check on one Caesar
salad, one parfait—
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1433. GORDON RAMSAY
So Richard
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1434. muster the balls
to inspire a brand
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1435. new brigade who
will take the Glass
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1436. House up strength to strength.
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1437. I still have my doubts.
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1438. I fuckin' asked you
tonight at 6 o'clock
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1439. to tell me what
to do as a commis.
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1440. Come on.
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1441. And for the first time, holdon, hold on, hold on, whether
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1442. you told me to sweep the fuckin'floor or roast a filet of beef
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1443. or whatever you wanted, youcame back to me and told
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1444. me to peel fucking carrots.
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1445. And that pissed me off.
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1446. Because I wanted
to see you standing
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1447. fucking strong within your ownbrigade telling me what to do.
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1448. And you didn't do it.
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1449. So next time you get
that opportunity, you
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1450. fuckin' take it.
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1451. I missed my opportunity.
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1452. 'Cause I'mnot fuckin' coming back.
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1453. Is
that a promise, Gordon?
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1454. I promise.
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1455. Future plans?
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1456. Future plans?
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1457. Ah, do you know just
to carry on and improve
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1458. and improve, just not tosit, not just to stand still.
Copy !req
1459. Because that, you
know, you stand still.
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1460. You get complacent.
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1461. And then you get a littlebit fed up, you know.
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1462. Apathy sets in.
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1463. And that's what
happened last time.
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1464. So it's not gonna
be long before you
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1465. start driving a Porsche?
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1466. I'll wait and see.
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1467. You know, I think I'll
keep my Astra van.
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1468. Everyone goes on about it now.
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1469. So I'm stuck with an
Astra van for life.
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1470. Well done.
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1471. Cheers, I really mean that.- Thank you.
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1472. Well done. And I'm really happy here.
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1473. - Good.
- Well done.
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1474. Thank you very much.
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1475. The initialreaction with the program
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1476. was I hated the logo.
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1477. Why did I swear
more than Gordon?
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1478. I went in the bank the next day, oldie is standing next to me.
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1479. Well, I won't be going
to Glass House anymore.
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1480. Your language is disgustin'.
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1481. I says, well, bugger off
and eat somewhere else.
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1482. Walking aroundTescos and this guy's mouth
Copy !req
1483. just drops open.
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1484. You're a chef.
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1485. Literally every table
was Caesar salad, Caesar
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1486. salad, Caesar salad, you know.
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1487. Yeah.
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1488. And pomegranate
bloody risotto.
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1489. Hey, can youremember that order we got.
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1490. A
big Scottish guy,
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1491. can he order two
pomegranate pizzas.
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1492. But, yeah, we goteveryone asking for that.
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1493. We actually put it
back on as a special.
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1494. And it sold really well.
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