1. My name is Nathan Fielder,
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2. And I graduated from one of
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3. Canada's top business schools
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4. with really good grades.
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5. Now I'm using my knowledge
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6. to help struggling
small business owners
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7. make it in this
competitive world.
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8. This is Nathan For You.
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9. Aw. When something this cuddly
is your product,
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10. you'd think it would
sell itself.
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11. But Jennifer Berardini at Pet
Mania in Burbank, California,
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12. knows that it takes more than
just a cute little face
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13. to bring in customers.
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14. We advertise online,
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15. a little bit of print mail,
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16. sign advertising, flyers.
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17. In The Burbank Times
they run our ad continuously.
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18. But effective advertising
isn't about quantity.
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19. It's about location.
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20. So I came to Jennifer
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21. with a targeted way
to reach potential customers.
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22. When someone has a pet,
and the pet dies,
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23. they want to—
get a new one.
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24. Absolutely.
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25. Jolly!
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26. So, I think the best place
for you to advertise
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27. would be...
at a pet cemetary.
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28. Could be.
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29. The problem is
most pet cemetaries
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30. don't allow advertisements.
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31. - Right.
- But there's no law
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32. about what you're allowed
to put on a gravestone.
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33. Pardon?
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34. By putting an ad for Pet Mania
on a dead pet's tombstone,
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35. Jennifer would have a permanent
billboard in a pet cemetery
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36. that would be seen
by all the people
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37. that just lost their pets.
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38. The Plan: Market to mourners
by advertising on a gravestone.
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39. I'm not sure.
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40. Some people are gonna
take it one way,
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41. and some people are gonna
take it another way.
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42. And they're gonna be offended.
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43. Obviously, I would do this
very tastefully
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44. while, at the same time,
meet the advertising goals
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45. of the pet store.
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46. Okay.
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47. In order to get a tombstone
in a pet cemetery,
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48. I'd have to bury a real pet.
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49. So the other night,
I caught a fly in my kitchen
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50. and named it Buzz.
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51. Even though Buzz would be easy
to just swat dead,
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52. something about that felt wrong.
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53. So I was going to do my best
to care for him
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54. and let him die of
natural causes.
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55. In the meantime, I began to make
arrangements for his funeral.
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56. So I contacted one of the area's
biggest pet cemeteries
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57. to book a date
and a grave plot.
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58. This is your pet.
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59. It's unconditional love.
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60. We'll treat you the same
with the burial.
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61. So just to be clear,
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62. I can put whatever I want
on my gravestone.
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63. It's completely up to you.
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64. Granted, I've never seen a fly
come in here before,
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65. But I'm open to it.
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66. - There's not a problem with it.
- With the arrangements made,
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67. I went to an engraver to lay out
the text for Buzz's headstone
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68. that would double
as the pet store ad.
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69. Now it was just a matter of
waiting until Buzz died.
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70. Over the next week,
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71. I tried to make his remaining
days somewhat enjoyable.
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72. I gave him some rotting food
and even a ladybug
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73. in case he wanted something
to have sex with.
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74. He quickly became a favorite
around the office, too.
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75. Hello, Buzz.
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76. Sometimes he would even
stay on my finger
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77. without flying away.
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78. I wonder why he did that.
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79. Then one day, when I came into
work, Buzz wasn't moving.
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80. I assumed he was dead,
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81. but I took him to a vet
just to be sure.
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82. So this fly has passed away.
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83. With Buzz officially
declared dead,
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84. I was finally able to move
forward with my plan.
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85. So we headed down
to the pet cemetery
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86. for Buzz's final send-off.
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87. To avoid any pushback
when I unveiled the gravestone,
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88. I wanted the service to look
as legitimate as possible.
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89. And since I'm Jewish, I hired
a rabbi to conduct the service
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90. and had a few words with him
before.
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91. Tell me a little bit about
what—who we are honoring.
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92. Buzz.
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93. - Buzz?
- Who is my pet fly.
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94. Okay.
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95. I'm sorry.
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96. - You laughed.
- Yeah.
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97. Don't you think
that's a little insensitive?
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98. Um...
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99. What is important is
the connection that you have.
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100. After consulting with
the rabbi,
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101. I greeted my only guest,
Salomon,
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102. who works in our
production office
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103. and seemed to take
a liking to Buzz.
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104. Have you ever been to
a Jewish funeral before?
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105. - No.
- Oh.
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106. What do you know about judaism?
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107. Well, I know that
they always...
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108. they put on this little hat.
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109. And what else?
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110. That's all I know.
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111. Well, you're gonna learn a lot
more about judaism today.
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112. Yeah.
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113. Even though I was doing
all this to help a pet store,
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114. I found myself actually
feeling a sense a loss
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115. for my little friend.
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116. And as the rabbi approached
the casket,
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117. I really did feel at peace.
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118. This morning, we're here
to memorialize a loved one,
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119. Buzz, your fly.
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120. Blessed are you, Adonai,
creator of us all.
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121. Would there be anyone
that would like to
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122. share a little bit about Buzz?
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123. Do you want to go up
and say something?
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124. I go in front
right there?
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125. Yeah.
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126. Uh...
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127. Well, I met Buzz—
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128. No, no, like this way.
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129. Turn. Face me.
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130. - Oh, like right here.
- Yeah.
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131. - You stand wherever you want.
- Okay.
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132. I met Buzz, and, um,
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133. he was a friendly pet.
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134. In a way, it's kind of— it's
funny because Buzz was a fly.
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135. But when— wherever Buzz went,
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136. he's not flying anymore.
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137. Because it's right there
in the dirt.
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138. Thank you.
Thank you.
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139. Nathan, would you like to say
a few words?
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140. Good-bye and...
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141. After the service,
one of Pet Haven's employees
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142. helped bury Buzz, and it was
time to bring in his gravestone.
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143. Sandblasted into a 6-foot slab
of solid granite,
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144. Buzz's gravestone
weighed nearly 3 tons
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145. and cost us $7,000 to make—
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146. a small price to pay
for a billboard
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147. that will last over 600 years.
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148. Once it was finally in place,
we unveiled the design for Mike.
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149. Along with Pet Mania's
name and address,
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150. I also added an extra incentive
to get mourners into the store.
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151. - But Mike wasn't impressed.
- We need to talk about this.
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152. Is it cool, or...
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153. You notice there's nothing
like that around here.
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154. Yeah. Mike was concerned
it was too big.
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155. I can't put it there because
these are burial spots,
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156. so there's a lot of money
involved.
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157. I mean, money's not the issue
on a lot of things, but—
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158. What would it cost to keep it?
$500?
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159. Oh, no.
More than that.
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160. - $2,000.
- Minimum.
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161. After a brief negotiation,
we agreed that for $2,000,
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162. it could stay forever.
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163. And within minutes, mourners
were already taking notice
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164. and likely thinking about
replacing their dead pets
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165. at Pet Mania.
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166. The next day, I brought Jennifer
to the pet cemetery
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167. to show her what I had done
for her business.
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168. I think you'll find this is
exactly what we agreed upon.
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169. - Okay.
- Okay, when I count to three,
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170. I want you to take off
the blindfold, okay?
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171. - Okay.
- One, two, three.
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172. - Oh, my God.
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173. Huh?
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174. I don't—I wasn't expecting
that huge—
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175. I was just expecting, like,
a natural rock.
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176. Right.
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177. Well, it's certainly going to
bring people in to the store.
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178. Jennifer loved the ad,
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179. and all there was left to do
was celebrate.
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180. Champagne.
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181. - Oh,
- Oh.
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182. Okay.
Well...
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183. I was so happy to give Pet Mania
the attention it deserved.
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184. And even though some might just
see it as an ad on a gravestone,
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185. to me, it was also the perfect
tribute to a friend.
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186. During the course
of making my show,
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187. I've run into a surprising
amount of people
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188. - I seem to rub the wrong way.
- Take your pizza
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189. and stick it up your ass.
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190. You know what you are?
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191. You remind me of the Wizard
of Loneliness.
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192. You're playing r— really
a dangerous game right now.
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193. Okay, I'm sorry.
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194. I'm not sure why that is,
but I know that as a TV host
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195. having a personality that people
don't like is bad for business.
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196. And that's why
I needed to make a change.
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197. So for the first week of
shooting my show this season,
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198. I hired a focus group
that represents
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199. a cross-section
of American society
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200. to watch my every move
from a nearby box truck.
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201. Tell me a little bit
about your business.
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202. We have the doors.
We have mahogany wood.
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203. Using a hidden ear piece,
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204. they were able to give me
real-time feedback on the fly...
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205. We have oak.
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206. Express yourself
with your hands,
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207. with your shoulders,
with anything.
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208. So you've got the best prices
in town.
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209. that would help me become
a more likable host.
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210. Wow.
That's really cool to hear.
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211. Yeah.
There you go.
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212. They told me how to engage
with my audience more.
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213. Like 500 models of doors
you could choose from.
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214. Now do you manufacture
all the doors in this building?
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215. We manufacture most of them
in this building, yes.
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216. There you go.
Good job.
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217. And they also had some fashion
tips to make me more relatable.
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218. I think a V-Neck
would go well with you.
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219. A V-Neck?
Really?
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220. A blazer.
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221. A T-Shirt with a blazer
might work.
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222. Yeah. That's sort of
a popular style right now.
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223. Yeah.
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224. The only issue
we encountered early on
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225. was that it was hard
for the group to stay focused
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226. while we were mobile.
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227. - Whoa!
- Ohh...
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228. But we quickly
found a solution to that
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229. by bolting down the tables
and strapping them in
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230. while the truck was moving.
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231. As the week went on,
I was able to evolve my style
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232. to become more in line
with their tastes,
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233. and a more likable me
was starting to take shape.
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234. - Good to meet you, man.
- Good to meet you too.
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235. So tell me about
your foot massage parlor.
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236. Oh, there we go.
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237. Body motions are great.
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238. We also do facial
and head, too.
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239. Now, everyone loves
a foot massage, right?
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240. Oh, great.
He looked out at the camera.
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241. Great looking at the camera.
Good job.
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242. The group was absolutely
loving who I was now.
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243. Now, is that a soapy water
or is it just
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244. - plain water?
- Just the water, just clean,
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245. - pure— just water, yes.
- Just water.
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246. Wow.
That's so interesting.
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247. - There you go.
- Good! Good.
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248. And even though I was still
getting used to it,
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249. it seemed like I had become
a better version of me.
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250. But before fully committing
to this,
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251. I wanted to put
my new personality
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252. through the ultimate test.
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253. And we'll see that in a bit.
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254. But first...
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255. Having a professional maid
come to your home
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256. is one of life's great luxuries.
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257. But what begins as a desire
to have a tidy house
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258. often turns into
a day-long dance
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259. where your home
isn't fully yours.
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260. It's okay if I go
to cleaning around here?
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261. Oh, you wanna clean
in here now?
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262. - Here?
- Oh, yeah, yeah.
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263. A house clean
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264. is a full-day inconvenience.
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265. And that gave me an idea that
would help Candy Pallares,
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266. of The Help maid service
in Glendale, California,
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267. offer her customers
a speedier clean.
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268. - Nathan.
- How are you doing?
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269. I always do a weak handshake
up front
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270. to establish
that I'm not a threat.
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271. Okay.
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272. - Okay.
- Okay. That's nice.
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273. - Just something—yeah.
- Oh, cool.
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274. And after some small talk,
we got down to business.
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275. A lot of people just want two
people there for two hours,
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276. and they usually can do
a general cleaning of things.
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277. So one maid takes four hours.
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278. Two maids takes two hours.
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279. - Mm-hm.
- By that logic,
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280. 40 maids could clean a house
in six minutes.
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281. Yes.
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282. By offering to clean houses
40 maids at a time,
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283. Candy would not only double
the amount of jobs,
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284. she could do in a day, but her
customers would likely pay
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285. a premium fee for a service
that allows them to have
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286. a spotless home
in the time it takes
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287. to go out
and grab a cup of coffee.
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288. The plan: For The Help to offer
the fastest clean in the country
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289. with 40 maids.
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290. Well, if a customer, I mean,
asked for that—
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291. if they want 20 people,
40 people in their house,
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292. I could provide it
because I have the teams.
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293. But they've never
really asked for
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294. a turbo-clean
or anything like that.
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295. No one knows
to ask for something
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296. that hasn't been invented yet.
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297. It just— I don't know
how it would work.
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298. Candy was intrigued,
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299. but knowing that coordination
would be our biggest challenge,
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300. I first needed to do a test.
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301. So I found a guy who was willing
to try out the service...
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302. Do you know that measurements
of this room?
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303. and mapped out a detailed floor
plan of the inside of his house.
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304. Oh, is there something?
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305. Yeah.
I think somebody
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306. stepped in dog shit outside and
brought it in here, so...
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307. Oh.
I hope that wasn't me.
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308. So I guess they'll get that,
too, then.
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309. - That'd be great.
- Yeah.
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310. With a house to clean, the next
day I had Candy assemble
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311. four of her best maids back at
the office to be team leaders.
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312. Seven in the kitchen,
five in the living room...
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313. And together, we came up
with a sure-fire plan
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314. to execute a six-minute clean.
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315. For this to work, the maids
would have to travel together,
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316. so I had a bus rented
and outfitted with branding.
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317. And I parked it
at a central location
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318. where all the maids could meet.
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319. Candy was able to assemble the
40 we needed from her roster.
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320. And after dividing them
into groups,
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321. the team leaders assigned each
individual maid a specific task.
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322. And after all the maids
loaded onto the bus,
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323. Candy had to head back
to the office.
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324. So it was all up to me
to make this work.
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325. - Let's do this.
- Okay.
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326. - Okay.
- Okay.
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327. Knowing that this would have
to be executed like clockwork,
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328. while en route to the house,
I made sure that each maid
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329. had her individual role
down pat.
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330. What's your job?
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331. I'm doing the mopping
under the b— the, uh, bed.
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332. You seem a bit unsure,
so I just—
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333. You can't be second-guessing
when we're in there.
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334. It's gonna go really fast.
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335. What's your job?
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336. The sink?
Is that gonna take six minutes,
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337. - The sink?
- Mm-hm. Yeah.
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338. - It will take six minutes?
- Mm-hmm.
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339. Okay.
Copy !req
340. Moments later, we arrived
at the client's home.
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341. There was nothing more I could
do to prepare them now.
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342. All right.
We're gonna do this.
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343. Okay.
Now?
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344. Yeah.
The future of my concept
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345. was in the hands
of a bus full of maids.
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346. All right.
Ready, go!
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347. Go, go, go.
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348. Faster.
Go, go, go, go, go, go, go, go.
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349. Pick up the pace.
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350. Hurry in.
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351. It's cool, huh?
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352. Oh, yeah.
This is amazing.
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353. Are you in a relationship
right now?
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354. L.A. Is a really tough town
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355. to meet good people.
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356. So I guess that makes me
in between relationships.
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357. What was your last
relationship?
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358. Um, well, you know,
we were pretty serious
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359. and played house for a while.
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360. Yadda, yadda, yadda.
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361. She, uh,
married her ex-boyfriend,
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362. and, uh, I'm in L.A.
training dogs.
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363. Oh, crap.
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364. Hurry, hurry, hurry
as fast as you can.
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365. Let's go, guys.
Come on.
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366. Great job.
Come on, guys.
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367. Come on, guys.
Copy !req
368. Once all 40 maids were out,
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369. I brought Jim in to see if he
was satisfied with his clean.
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370. It hasn't looked this good
since we moved in.
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371. Realistically, it hasn't looked
this good since I moved in.
Copy !req
372. And this place was dirty, too,
I mean...
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373. - You know.
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374. Yeah.
It looked terrible.
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375. All right, guys.
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376. We didn't hit our six minutes
exactly.
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377. We were 8 minutes
and 16 seconds.
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378. Regardless, Jim was very happy
with his clean.
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379. Amazing job.
Y'all did a wonderful job.
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380. Thank you very much.
Absolutely.
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381. What do you think of Jim?
Copy !req
382. He's such a great guy
for hosting you, huh?
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383. And, uh... he's single...
Copy !req
384. Ladies? I don't know if you're
rested in any of them.
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385. You're very kind, but they did
all the hard work.
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386. They deserve applause.
They really did a good job.
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387. - Thank you.
- If you're lucky,
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388. he could do
some hard work on you.
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389. All right.
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390. I was so impressed that I pulled
off a rapid house clean,
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391. hopefully the first of many.
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392. And the next day,
I returned to see if Candy
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393. now saw the potential
of my idea.
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394. I guess the biggest part
would be kind of coordinating
Copy !req
395. to see how they get there
at the same time.
Copy !req
396. But I think the cleaning itself,
I mean, seems like it's doable.
Copy !req
397. And then it worked.
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398. - That's great.
- Yeah.
Copy !req
399. And who knows?
Maybe we could do something
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400. - in the future.
- Yeah. Like what?
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401. Other tasks,
other opportunities.
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402. Yeah, yeah.
W-whatever.
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403. - I guess.
- Mm-hmm.
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404. Um...
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405. What are you doing...
later tonight?
Copy !req
406. I'm gonna go have, I guess,
a late snack or something.
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407. Oh, yeah?
Alone or...
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408. With my husband.
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409. With your husband.
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410. Yeah.
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411. That's sweet.
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412. - Yeah.
- Uh...
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413. It was great meeting you,
you know.
Copy !req
414. Good luck with your business.
I got to scoot, so...
Copy !req
415. - Okay, well...
- That's cool.
Copy !req
416. See you later.
Copy !req
417. Last season of my show,
I helped
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418. a private investigator
named Brian Wolfe
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419. who wasn't too fond
of my natural personality.
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420. You're in a pink shirt
and everything else.
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421. Oh, you're killing me.
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422. But now, thanks to the advice
of a diverse focus group,
Copy !req
423. I was able to transform
into a more likable person.
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424. So for my final test,
I visited Brian at his home
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425. to see what he thought of
the new me.
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426. So I've come a long way so far,
thanks to you.
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427. Before I go in tonight
to talk to Brian,
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428. I just wanted to know
do I look okay?
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429. - Is all the... outfit?
- You look good.
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430. You're dressed, again—
it fits you perfect,
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431. the V-Neck and the blazer.
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432. - This is good?
- Yeah. It fits you.
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433. - It fits you.
- Okay. And so this is me.
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434. This is you.
Be proud of who you are.
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435. With those encouraging words,
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436. I marched into Brian's house
to see if my new personality
Copy !req
437. would win him over.
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438. Brian.
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439. Nathan. How you doing?
How you been?
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440. I want to tell you something, Brian.
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441. Last time I was here,
I was a little nervous.
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442. Okay.
Copy !req
443. And I wasn't really
being myself.
Copy !req
444. So I thought
we could do this again.
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445. - Okay.
- And this time,
Copy !req
446. you can get to know
the real me.
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447. Look at you.
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448. You're still a goober,
but that's just you.
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449. - You know what I mean?
- What are you talking about,
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450. Goober?
What's that mean?
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451. Goober just means
like a dork, a nerd.
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452. - I'm a nerd.
- You know you're a nerd.
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453. You've been a nerd
your entire life.
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454. There's nothing wrong
with being a nerd.
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455. - You're a nerd.
- I'm not a nerd.
Copy !req
456. All right, well, you know,
that's my opinion.
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457. Seriously, if I threw a football
at you right now,
Copy !req
458. you think you could catch it?
Copy !req
459. - I could catch the football.
- You can catch a football?
Copy !req
460. - Yeah.
- I doubt it.
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461. I doubt you can catch
a football.
Copy !req
462. Brian still didn't like me.
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463. And after all the work
I had done, I didn't know why.
Copy !req
464. Don't be sad.
It's okay.
Copy !req
465. Then, when I returned
to the truck,
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466. I was shocked to discover
that the group was trying to
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467. distance themselves
from their own suggestions.
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468. It's too low.
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469. The V-Neck.
It's just too low.
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470. Why didn't you speak up
before?
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471. I asked before I went in
if this was good.
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472. I didn't know it was gonna be
that low, man.
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473. What do you mean?
You didn't like the V-Neck?
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474. - Not that low.
- I asked you guys
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475. before I went in what do you
think of this look?
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476. - V-Neck is this, not here.
- You guys said
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477. - you liked the look.
- It fits you perfectly,
Copy !req
478. V-Neck and the blazer.
Copy !req
479. That's when I realized
there was a major flaw
Copy !req
480. with my entire experiment.
Copy !req
481. This new personality
was based on the judgment
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482. of four people who had agreed
to work out of the back
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483. of a moving box truck.
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484. Of course it was flawed.
Copy !req
485. In the end, maybe
there was nothing I could do
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486. to become the guy
that everyone loves.
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487. But for a brief moment in time,
Copy !req
488. it felt nice thinking
that I had a chance.
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489. Can I get a little
rubby-dub-dub?
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490. Ho ho ho ho!
Copy !req
491. - Nice.
- Good one.
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492. Good one.
Good one.
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493. All right.
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