1. - MY NAME IS NATHAN FIELDER
Copy !req
2. AND I GRADUATED FROM ONE
OF CANADA'S TOP BUSINESS SCHOOLS
Copy !req
3. WITH REALLY GOOD GRADES.
Copy !req
4. NOW, I'M USING
MY KNOWLEDGE
Copy !req
5. TO HELP STRUGGLING
SMALL BUSINESS OWNERS
Copy !req
6. MAKE IT
IN THIS COMPETITIVE WORLD.
Copy !req
7. THIS IS NATHAN FOR YOU.
Copy !req
8. OF ALL THE WAYS TO MAKE MONEY
WITH DEAD BODIES,
Copy !req
9. PERHAPS THE MOST POPULAR
IS RUNNING A FUNERAL HOME,
Copy !req
10. AND WITH PEOPLE DYING
DAILY
Copy !req
11. FROM EVERYTHING
FROM HEART ATTACKS
Copy !req
12. TO COLLAPSING
DURING A STOCK PHOTO SHOOT,
Copy !req
13. THE FUNERAL BUSINESS
HAS NEVER BEEN MORE PROFITABLE.
Copy !req
14. JUST ASK CANDY BOYD.
Copy !req
15. SHE'S BEEN RUNNING
BOYD FUNERAL HOME
Copy !req
16. IN LINWOOD, CALIFORNIA,
FOR OVER 15 YEARS,
Copy !req
17. AND TODAY,
I PAID HER A VISIT
Copy !req
18. WITH AN IDEA TO MAKE
HER BUSINESS EVEN BETTER.
Copy !req
19. UNBEKNOWNST TO CANDY,
I WENT BY THE NIGHT BEFORE
Copy !req
20. IN MY USUAL DISGUISE
TO SCOPE THINGS OUT,
Copy !req
21. BUT MY BEARD
WAS COMING LOOSE,
Copy !req
22. SO I WAS TOO AFRAID
TO GO INSIDE,
Copy !req
23. SO I ENDED UP JUST
CHECKING OUT THEIR WEBSITE
Copy !req
24. TO LEARN MORE
ABOUT THE BUSINESS.
Copy !req
25. SO BASICALLY,
YOUR BUSINESS IS DEATH.
Copy !req
26. - CORRECT. CORRECT.
Copy !req
27. - AND THAT MUST BE
BITTERSWEET FOR YOU.
Copy !req
28. - I MUST SAY, IT IS.
Copy !req
29. - BITTER BECAUSE PEOPLE DIE...
- RIGHT.
Copy !req
30. - AND SWEET...
- RIGHT.
Copy !req
31. - BECAUSE
YOU'RE MAKING MONEY.
Copy !req
32. - EXACTLY, EXACTLY.
- SO IT'S HARD,
Copy !req
33. BECAUSE YOU MAYBE GET EXCITED
WHEN SOMEONE DIES.
Copy !req
34. - RIGHT, EXACTLY.
- BECAUSE YOU'RE LIKE,
Copy !req
35. "I'M GONNA PROFIT FROM THIS..."
- RIGHT, EXACTLY, EXACTLY.
Copy !req
36. - BUT IT'S SAD BECAUSE, "OH..."
- EXACTLY, EXACTLY.
Copy !req
37. - THEY'RE, LIKE, LOSING.
Copy !req
38. - EXACTLY.
- SO IT'S A BALANCE.
Copy !req
39. - IT'S A BALANCE.
Copy !req
40. - MONEY WAS CLEARLY
IMPORTANT TO MRS. BOYD,
Copy !req
41. AND I SAW SHE WAS MISSING OUT
ON SOME PROFITABLE SERVICES
Copy !req
42. TO OFFER HER CUSTOMERS.
Copy !req
43. THE PLAN—I WANTED HER
TO GIVE PEOPLE
Copy !req
44. THE OPTION
OF BUYING MORE FRIENDS.
Copy !req
45. - BUYING MORE FRIENDS?
- BASICALLY,
Copy !req
46. WHEN YOU DIE,
YOU WANT TO HAVE
Copy !req
47. A LOT OF PEOPLE
COME TO YOUR FUNERAL,
Copy !req
48. BECAUSE IT SHOWS
THAT YOU'RE WELL-LIKED.
Copy !req
49. - CORRECT.
- SO I THINK YOU SHOULD
Copy !req
50. GIVE PEOPLE THE OPTION
OF PAYING FOR ACTORS
Copy !req
51. TO BE FAMILY OR FRIENDS
AT A FUNERAL.
Copy !req
52. - OH, I SEE, I SEE.
- LIKE, TO FILL THE ROOM.
Copy !req
53. DO YOU UNDERSTAND?
- YEAH.
Copy !req
54. - AND IT COULD BE
A VERY PROFITABLE ADD-ON SERVICE
Copy !req
55. TO OFFER TO PEOPLE.
- WELL, I MEAN,
Copy !req
56. IT IS PRETTY INTERESTING.
I DON'T KNOW—
Copy !req
57. - I'D LOVE TO DEMONSTRATE
FOR YOU WHAT IT MIGHT LOOK LIKE.
Copy !req
58. - OH, SURE. THAT'D BE GREAT.
Copy !req
59. - AND MAYBE THAT WOULD
HELP SELL IT TO YOU.
Copy !req
60. - I'M NOT SAYING "NO."
LET'S JUST SEE WHAT HAPPENS,
Copy !req
61. AND, YOU KNOW—
Copy !req
62. - TO DEMONSTRATE MY IDEA,
Copy !req
63. I NEEDED TO ASSEMBLE
A DREAM TEAM OF ACTORS
Copy !req
64. WHO KNOW HOW TO CONDUCT
THEMSELVES AT A FUNERAL,
Copy !req
65. SO I MET
WITH SOME PROFESSIONAL ACTORS
Copy !req
66. TO PICK OUT THE BEST.
Copy !req
67. THIS WIDOW
JUST LOST HER HUSBAND.
Copy !req
68. - OKAY.
- SO MAKE HER FEEL BETTER.
Copy !req
69. - I'M SORRY ABOUT YOUR HUSBAND.
I'M SORRY ABOUT YOUR LOSS.
Copy !req
70. - AND MAYBE YOU'D HUG HER
AND KISS HER.
Copy !req
71. - PLEASE CALL ME
IF YOU NEED ANYTHING.
Copy !req
72. - SO YOU CAN DO
A LOT OF DIALECTS, YOU WROTE.
Copy !req
73. - YES, I PICK UP
PEOPLE'S LANGUAGES
Copy !req
74. WITHOUT EVEN TRYING.
I DON'T MEAN TO, I-
Copy !req
75. - IT SAYS "CANADIAN"
YOU CAN DO?
Copy !req
76. - CANADIAN, UM...
Copy !req
77. CANADIAN
IS A LOT LIKE BRITISH.
Copy !req
78. - I'M CANADIAN.
- ARE YOU CANADIAN?
Copy !req
79. - YEAH.
- WELL, YOU SOUND NORMAL.
Copy !req
80. - A CHILD IS RUNNING
UP AND DOWN THE AISLES
Copy !req
81. DURING THE SERVICE.
HOW DO YOU HANDLE THIS?
Copy !req
82. - YOU ARE A LITTLE!
JUST GO BACK TO YOUR SEAT,
Copy !req
83. OR I'M GONNA
TELL YOUR PARENTS!
Copy !req
84. - I AM SEAN CONNERY.
Copy !req
85. I WANT A MASSAGE.
Copy !req
86. - I LIVE
UP IN THE DESERT.
Copy !req
87. - NOW THAT I HAD
SELECTED MY ACTORS,
Copy !req
88. I WANTED
TO DEMONSTRATE FOR CANDY
Copy !req
89. WHAT A FUNERAL SERVICE
WITH FAKE FAMILY AND FRIENDS
Copy !req
90. MIGHT LOOK LIKE,
Copy !req
91. SO SPENT THE NIGHT
WRITING A SCRIPT
Copy !req
92. FOR THE FUNERAL
OF A FAKE DEAD GUY
Copy !req
93. AND SENT IT
TO ALL THE ACTORS.
Copy !req
94. THE NEXT DAY,
WE ARRIVED AT THE FUNERAL HOME
Copy !req
95. REHEARSED
AND IN WARDROBE,
Copy !req
96. AND WITH THE ACTORS
IN PLACE,
Copy !req
97. IT WAS TIME
TO BRING IN MRS. BOYD.
Copy !req
98. THE WOMAN
IN THE BLACK HAT
Copy !req
99. IS THE WIDOW.
- MM-HMM, THE WIDOW.
Copy !req
100. - AND SHE HIRED
SEVEN ACTORS
Copy !req
101. TO MAKE IT LOOK LIKE
THAT MAN WHO JUST DIED,
Copy !req
102. WHO'S GETTING IN THE CASKET,
WAS MORE LOVED THAN HE WAS.
Copy !req
103. - OKAY.
- OKAY,
Copy !req
104. AND I THINK
WE'RE READY TO BEGIN.
Copy !req
105. - WE ARE GATHERED HERE
TODAY
Copy !req
106. TO REMEMBER
SID HOWARD DOUBLETREE,
Copy !req
107. AND IF THE ATTENDANCE TODAY
IS ANY INDICATION,
Copy !req
108. SID WAS A VERY LOVED MAN.
Copy !req
109. WOULD ANYONE
LIKE TO SAY A FEW WORDS?
Copy !req
110. - SID WAS SUCH A GOOD GUY.
Copy !req
111. HE ONCE GAVE ME $1,000
FOR NO REASON.
Copy !req
112. I'M SO SAD.
I AM SO SAD.
Copy !req
113. I AM SO SAD.
Copy !req
114. I AM SO... SAD.
Copy !req
115. - I CAN'T HOLD IT IN
ANYMORE.
Copy !req
116. ME AND SID WERE LOVERS.
Copy !req
117. WE'VE BEEN HAVING AN AFFAIR
FOR THE LAST SEVEN YEARS.
Copy !req
118. - I KNEW IT!
Copy !req
119. EVERY NIGHT HE SAID HE WAS GOING
TO 7-ELEVEN, HE WAS WITH YOU!
Copy !req
120. - I'M SORRY.
- WE CANNOT BE MAD.
Copy !req
121. SID WAS CURSED...
Copy !req
122. CURSED WITH THE GIFT
OF HAVING TOO MUCH LOVE TO GIVE.
Copy !req
123. - NOW, PLEASE JOIN ME
IN SINGING DEATH HAPPENS,
Copy !req
124. AN ORIGINAL FUNERAL SONG
BY NATHAN FIELDER,
Copy !req
125. AS YOU COME UP
TO VIEW THE BODY.
Copy !req
126. ♪ DEATH IS SO SAD
Copy !req
127. - JOHN,
YOUR EYES ARE OPEN.
Copy !req
128. YOU NEED
TO KEEP YOUR EYES CLOSED.
Copy !req
129. ARE YOU—YOU'RE MOVING
YOUR LEGS TOO.
Copy !req
130. YOU'RE SUPPOSED TO BE DEAD.
DO YOU—
Copy !req
131. - I DIDN'T REALIZE
I WAS MOVING IT.
Copy !req
132. I THOUGHT
I WAS ABSOLUTELY STILL, SO—
Copy !req
133. - OKAY, YOU'RE TALKING NOW.
YOU CAN'T EVEN DO ANY OF THAT.
Copy !req
134. OKAY, JUST—I NEED YOU TO BE—
I'M JUST GONNA CLOSE THIS,
Copy !req
135. BECAUSE I THINK IT'D JUST
BE BETTER FOR THE REST OF US.
Copy !req
136. ♪ BUT IT HA-APPENS
Copy !req
137. SO HOW SOON DO YOU THINK
YOU'LL BE IMPLEMENTING IT?
Copy !req
138. - YOU KNOW WHAT? I NEED A LITTLE
MORE TIME TO THINK ABOUT IT.
Copy !req
139. BUT LIKE I SAID,
MORE "YES" THAN "NO."
Copy !req
140. - I DON'T KNOW IF YOU DID,
AND YOU DON'T HAVE TO,
Copy !req
141. BUT SOMETIMES,
WHEN I DO THESE THINGS,
Copy !req
142. PEOPLE WILL HAVE
A "THANK YOU" GIFT FOR ME.
Copy !req
143. I DON'T KNOW IF YOU—
- OKAY, NO, I GUESS NOT.
Copy !req
144. - OKAY, WELL,
IN THESE SITUATIONS,
Copy !req
145. WE JUST HAVE
SOMETHING PREPARED.
Copy !req
146. - MM-HMM.
- SO MAYBE I COULD
Copy !req
147. GIVE IT TO YOU
AND YOU COULD HAND IT TO ME
Copy !req
148. SO IT'S LIKE YOU'RE
GIVING IT TO ME ON CAMERA.
Copy !req
149. - OKAY. OKAY.
- OKAY, SO I'LL JUST—
Copy !req
150. I'LL JUST GRAB IT.
Copy !req
151. OKAY.
- OKAY.
Copy !req
152. SO I'LL—I'LL COME IN AGAIN.
- OKAY.
Copy !req
153. - OH, HI, MRS. BOYD.
- HI. HI, HOW ARE YOU?
Copy !req
154. - HI, GREAT.
- GOOD, GOOD. GOOD TO SEE YOU.
Copy !req
155. - UM, WHAT IS THIS?
- THIS IS A—
Copy !req
156. A SMALL TOKEN
OF MY APPRECIATION
Copy !req
157. FOR THE SERVICE THAT YOU
BROUGHT TO MY ATTENTION.
Copy !req
158. - OH, MY GOD.
THANK YOU.
Copy !req
159. YOU REALLY
DIDN'T HAVE TO DO THIS.
Copy !req
160. - YES, WE DID.
Copy !req
161. - SCISSORS?
Copy !req
162. - MM-HMM.
Copy !req
163. - WHY DID YOU GET ME
SCISSORS?
Copy !req
164. - EVERYBODY NEEDS A PAIR
OF SCISSORS, I GUESS.
Copy !req
165. - ARE THESE USED
OR ARE THEY NEW?
Copy !req
166. - NO, THEY'RE NEW.
- OH, OKAY.
Copy !req
167. GREAT, IT WAS—
THANK YOU FOR THE SCISSORS,
Copy !req
168. AND I HOPE
YOU USE THE IDEA.
Copy !req
169. - THANK YOU.
- OKAY.
Copy !req
170. BYE.
- BYE-BYE.
Copy !req
171. - PEOPLE WILL DO ANYTHING
TO GET THE BEST,
Copy !req
172. SO WHY IS THE PLACE
THAT CLAIMS TO HAVE
Copy !req
173. THE BEST BURGER IN LOS ANGELES
COMPLETELY EMPTY?
Copy !req
174. GUSTAVO MUNOZ OWNS L.A. BURGER
IN LOS ANGELES, CALIFORNIA,
Copy !req
175. AND HE HAS
THE BEST BURGER IN TOWN.
Copy !req
176. - I HAVE THE BEST BURGERS
IN L.A.
Copy !req
177. - SO I PAID HIM A VISIT
WITH A WAY
Copy !req
178. TO GET EVERYONE
TO TRY HIS BURGER.
Copy !req
179. TRY THE BURGER,
Copy !req
180. AND IF YOU DON'T THINK
IT'S THE BEST IN L.A.,
Copy !req
181. GUSTAVO WILL GIVE YOU
$100 CASH OF HIS OWN MONEY.
Copy !req
182. - I DON'T KNOW.
Copy !req
183. - IT IS THE BEST, RIGHT?
- IT'S THE BEST.
Copy !req
184. - OKAY, GREAT.
SO THEN WHAT'S THE PROBLEM?
Copy !req
185. - WELL,
I'M WORRIED ABOUT THE—
Copy !req
186. - UNLESS YOUR BURGER
ISN'T THE BEST.
Copy !req
187. - UH, WELL, UM—
Copy !req
188. - WAIT,
IS YOUR BURGER THE BEST?
Copy !req
189. - OF COURSE,
IT'S THE BEST.
Copy !req
190. - 'CAUSE NO BURGER PLACE
HAS EVER MADE A CLAIM LIKE THIS,
Copy !req
191. BUT YOU CAN,
'CAUSE YOU'RE THE BEST.
Copy !req
192. - WELL,
IT SOUNDS GOOD.
Copy !req
193. - YEAH
- IT SOUNDS GOOD.
Copy !req
194. - GUSTAVO AGREED TO PUT UP
HIS OWN CASH FOR THE PROMOTION,
Copy !req
195. AND IT WAS
SUCH AN AMAZING OFFER,
Copy !req
196. THAT I WAS EASILY ABLE
TO LAND US
Copy !req
197. ON L.A.'S MOST LISTENED-TO
MORNING RADIO SHOW.
Copy !req
198. 95.5 KLOS.
Copy !req
199. - COME OVER,
TRY OUR—OUR BURGERS.
Copy !req
200. IF YOU DON'T LIKE IT,
IT'S GONNA BE $100 BILL.
Copy !req
201. - WOW, THAT'S IMPRESSIVE.
- THAT'S—
Copy !req
202. THAT'S A LOT OF BALLS,
GUSTAVO...
Copy !req
203. - YEAH.
- 100 BUCKS, 'CAUSE I MEAN,
Copy !req
204. AREN'T YOU—I MEAN,
WHEN'S THIS PROMOTION HAPPENING?
Copy !req
205. - IT'S GONNA HAPPEN TODAY AT—
- TODAY?
Copy !req
206. - YEAH.
- I CAN'T WAIT TO HEAR
Copy !req
207. HOW IT TURNS OUT. OKAY.
- ALL FAITH, ALL RIGHT.
Copy !req
208. - AND I TRUST HIM,
Copy !req
209. BECAUSE I HAVEN'T ACTUALLY
TRIED THE BURGER.
Copy !req
210. I DON'T EAT RED MEAT
RIGHT NOW.
Copy !req
211. - WHAT?
- WHAT?
Copy !req
212. - SO I MEAN,
WHEN HE SAYS IT'S THE BEST,
Copy !req
213. I—YOU KNOW,
I BELIEVE THAT IT'S THE BEST.
Copy !req
214. - OKAY.
- CAN I ASK,
Copy !req
215. HOW MANY PEOPLE
ARE LISTENING RIGHT NOW?
Copy !req
216. MILLIONS.
- MILLIONS?
Copy !req
217. - YEAH.
- MILLIONS OF PEOPLE
Copy !req
218. ARE LISTENING TO THIS RIGHT NOW,
GUSTAVO.
Copy !req
219. - THAT'S CRAZY.
- YEAH, THAT IS.
Copy !req
220. - LET'S GO TO FREDDY
ON LINE TWO.
Copy !req
221. HELLO, FREDDY. WHAT DO YOU THINK
OF THIS PROMOTIONAL IDEA
Copy !req
222. THAT L.A. BURGER'S
THROWING ON.
Copy !req
223. - I THINK
IT'S A TERRIBLE IDEA.
Copy !req
224. LET ME TELL YOU MY BACKGROUND,
FIRST OF ALL—
Copy !req
225. - WELL, I—WHO CARES
ABOUT YOUR BACKGROUND, FREDDY?
Copy !req
226. ALL RIGHT, NEXT CALLER, PLEASE.
Copy !req
227. - STEVE ON LINE TWO.
HELLO, STEVE.
Copy !req
228. WHAT DO YOU THINK
OF THIS IDEA?
Copy !req
229. - WELL, I ADMIRE, YOU KNOW,
HIM STANDING BY HIS PRODUCT,
Copy !req
230. BUT I THINK
THAT SOMEBODY CAN BE DISHONEST
Copy !req
231. AND LIE ABOUT THE BURGER.
THEY CAN JUST SAY, "YOU KNOW,
Copy !req
232. I'VE HAD OTHER BURGERS
I THINK ARE BETTER."
Copy !req
233. - I COULD SEE THAT GUSTAVO
WAS GETTING NERVOUS
Copy !req
234. DURING THE RADIO SHOW,
Copy !req
235. SO AFTER,
I HAD A TALK WITH HIM.
Copy !req
236. - SO I SAW YOU WERE
A LITTLE BIT NERVOUS IN THERE.
Copy !req
237. - UM, A LITTLE.
Copy !req
238. - WELL, I DON'T WANT THIS TO BE
A STRESSFUL EXPERIENCE FOR YOU,
Copy !req
239. SO I'LL TELL YOU WHAT,
EVEN THOUGH IT'S UNLIKELY
Copy !req
240. I THINK PEOPLE
WILL CLAIM THE $100,
Copy !req
241. I'LL PERSONALLY PUT UP
MY OWN MONEY IF THEY DO,
Copy !req
242. BUT IT'S ONLY BECAUSE
I TRUST YOU
Copy !req
243. WHEN YOU SAY IT'S THE BEST.
IT IS THE BEST, RIGHT?
Copy !req
244. - IT IS THE BEST, YES.
Copy !req
245. - SO WE WON'T
BE PAYING A LOT.
Copy !req
246. - WE'RE NOT GONNA PAY
THAT MUCH MONEY... AT ALL.
Copy !req
247. - OKAY, SO NO RISK ON YOU,
IT'S ALL ON ME.
Copy !req
248. - NOW I'M A BIT NERVOUS.
Copy !req
249. THE RADIO SHOW APPEARANCE
SEEMED TO WORK,
Copy !req
250. BECAUSE WHEN WE GOT
BACK TO L.A. BURGER,
Copy !req
251. THERE WAS A LINE
AROUND THE BLOCK.
Copy !req
252. HUH?
WHAT DO YOU THINK?
Copy !req
253. IT'S PRETTY GOOD.
- YEAH, IT'S VERY GOOD, YEAH.
Copy !req
254. - ALL RIGHT,
LET'S GO COOK SOME BURGERS.
Copy !req
255. - OKAY.
- AND WITH GUSTAVO ON THE GRILL,
Copy !req
256. I GOT THE CROWD PUMPED
Copy !req
257. FOR THE BEST BURGER EXPERIENCE
THEY'VE EVER HAD.
Copy !req
258. ALL RIGHT, EVERYONE.
WELCOME TO L.A. BURGER.
Copy !req
259. THE PROMOTION
IS ABOUT TO BEGIN.
Copy !req
260. AND AFTER A COUPLE PEOPLE
BOUGHT BURGERS,
Copy !req
261. IT SEEMED LIKE GUSTAVO
WAS RIGHT.
Copy !req
262. - UH, I LISTENED TO KLOS THIS
MORNING TO HEIDI AND FRANK,
Copy !req
263. BUT IT'S A GOOD BURGER, YEAH.
IT'S EXCELLENT. I LIKE IT.
Copy !req
264. - CAME IN HERE
AND HAD ONE,
Copy !req
265. BEST BURGER IN L.A.
THANK YOU VERY MUCH.
Copy !req
266. - I WAS HAPPY TO SEE
SOME PEOPLE WERE BEING HONEST
Copy !req
267. ABOUT LIKING THE BURGER,
BUT I SUSPECTED
Copy !req
268. OTHERS WERE LYING
JUST TO GET THE MONEY.
Copy !req
269. - I MEAN, I'M NOT A FAN
OF MUSTARD AND KETCHUP.
Copy !req
270. I THINK THEY SHOULD LEAVE THAT
TO MCDONALD'S, YOU KNOW?
Copy !req
271. - IT'S LEAVING
THAT AFTERTASTE IN MY MOUTH.
Copy !req
272. I'LL BE HONEST WITH YOU.
I'M GONNA GO HOME,
Copy !req
273. AND I'M GONNA BRUSH MY TEETH
TO TRY TO GET IT OUT,
Copy !req
274. BECAUSE
IT'S NOT GOOD AT ALL.
Copy !req
275. - WELL,
THE BEST WAY TO TELL
Copy !req
276. IF SOMEONE
DOESN'T LIKE SOMETHING
Copy !req
277. IS BY LOOKING AT THEIR FACE
WHEN THEY TAKE A BITE.
Copy !req
278. - THERE'S NOTHING WRONG
WITH THAT HAMBURGER, MAN.
Copy !req
279. THAT IS GOOD.
Copy !req
280. - WOW, DO YOU WANT $100
OR AN ACADEMY AWARD?
Copy !req
281. - $100.
Copy !req
282. - I THOUGHT SOME PEOPLE
MIGHT BE DISHONEST,
Copy !req
283. SO I BROUGHT HOLY BOOKS
FROM EVERY MAJOR RELIGION
Copy !req
284. TO BE SURE PEOPLE WERE
TELLING THE TRUTH.
Copy !req
285. - I DO NOT THINK THIS IS
THE BEST BURGER IN L.A.
Copy !req
286. - I DID NOT LIKE THE BURGER,
I SOLEMNLY SWEAR.
Copy !req
287. - NO, I DON'T LIKE THE BURGER.
- OKAY.
Copy !req
288. - WHOO, ANYBODY GOT
SOME TOOTHPASTE, OR SOMETHING?
Copy !req
289. SHOOT.
- BUT STILL,
Copy !req
290. IT DIDN'T SEEM TO HELP,
AND BY LATE IN THE AFTERNOON,
Copy !req
291. I WAS PAYING OUT TONS AND TONS
AND TONS OF MY OWN MONEY.
Copy !req
292. I JUST COULDN'T TELL
WHO WAS LYING,
Copy !req
293. AND WHEN I TRIED TO QUESTION
PEOPLE, THEY GOT UNRULY.
Copy !req
294. - DUDE, I'LL CALL A LAWYER
RIGHT NOW
Copy !req
295. IF YOU'RE SAYING
I'M LYING.
Copy !req
296. - YEAH,
BUT WHY ARE YOU SO MAD?
Copy !req
297. - 'CAUSE YOU'RE SAYING
I'M LYING.
Copy !req
298. IT'S NOT THE GREATEST
DAMN BURGER IN THE WORLD,
Copy !req
299. OR IN L.A.
Copy !req
300. - THE ONLY WAY TO CALM THE MOB
WAS TO PAY THEM OUT.
Copy !req
301. I'M A FRUGAL GUY,
SO THIS WAS REALLY HARD FOR ME.
Copy !req
302. - THIS IS MY SECOND BURGER.
IT'S GOOD, LIKE—
Copy !req
303. - YOUR SECOND BURGER?
- WHOA HO HO HO!
Copy !req
304. - THE SECOND?
WHAT ARE YOU TALKING ABOUT?
Copy !req
305. - WAIT, TIME OUT.
- SECOND BURGER?
Copy !req
306. - SECOND BURGER.
- IT'S GOOD.
Copy !req
307. - AND BY THE END
OF THE AFTERNOON,
Copy !req
308. I WAS DOING WHATEVER I COULD
TO HOLD ONTO MY MONEY.
Copy !req
309. - THE BURGERS, WELL, DID NOT
REALLY SATISFY MY TASTES,
Copy !req
310. AND I HADN'T EVEN
HAD BREAKFAST.
Copy !req
311. - IT'S GETTING TO THE POINT
WHERE IF WE GIVE YOU THE $100,
Copy !req
312. WE MIGHT HAVE TO START
CUTTING STAFF,
Copy !req
313. AND RAQUEL WOULD BE
THE FIRST TO GO.
Copy !req
314. - WHO'S RAQUEL?
Copy !req
315. - SHE WORKS
IN THE KITCHEN.
Copy !req
316. - OH, NO.
- SO YEAH,
Copy !req
317. HERE'S YOUR $100 EACH.
HERE YOU GO.
Copy !req
318. - IT WAS REALLY BAD.
- YEAH.
Copy !req
319. - OH, HEY, RAQUEL.
WERE YOU JUST WALKING OUT HERE?
Copy !req
320. - YEAH.
HI. HOW ARE YOU?
Copy !req
321. - GOOD, HOW ARE YOU?
- UH, RAQUEL,
Copy !req
322. THE PROMOTION IS COSTING US
MORE THAN WE THOUGHT IT WOULD,
Copy !req
323. SO WE'RE GONNA
HAVE TO LET YOU GO.
Copy !req
324. - IT'S NOT FAIR.
Copy !req
325. - IT'S FINE.
HAVE YOUR MONEY. HERE.
Copy !req
326. - NO, IT'S OKAY. REALLY,
- SHE'S WAITING AROUND. I MEAN—
Copy !req
327. - I MEAN, NO THE TRUTH IS—
THE TRUTH IS, I MEAN,
Copy !req
328. IF IT'S GONNA GET LIKE THIS,
IT'S NOT REALLY WORTH IT.
Copy !req
329. - DO YOU WANT ME
TO TAKE IT BACK?
Copy !req
330. YOU TELL ME
WHAT YOU WANT TO DO.
Copy !req
331. - YEAH, WHAT ARE YOU GONNA
DO WITH IT?
Copy !req
332. - WE'RE GONNA KEEP YOU AROUND.
- THANKS.
Copy !req
333. - THANKS.
THANK—THANK THEM.
Copy !req
334. THAT WAS NICE OF YOU GUYS.
- YEAH.
Copy !req
335. THANKS SO MUCH.
YOU GUYS ARE GENEROUS.
Copy !req
336. - NO PROBLEM.
Copy !req
337. - BY THE END OF THE DAY,
Copy !req
338. THE CUSTOMERS LEFT HAPPY,
Copy !req
339. AND GUSTAVO SOLD
A LOT OF BURGERS.
Copy !req
340. IT SEEMED LIKE EVERYONE
CAME OUT A WINNER,
Copy !req
341. EXCEPT FOR ME.
Copy !req
342. HOW WAS IT TODAY?
Copy !req
343. - GOOD. IT WAS GOOD.
Copy !req
344. - THAT WAS BRUTAL
FOR ME.
Copy !req
345. - REALLY?
Copy !req
346. - I LOST $6,000.
Copy !req
347. - $6,000?
Copy !req
348. - YEAH, OF MY OWN MONEY,
FROM PAYING PEOPLE.
Copy !req
349. IT MAY HAVE BEEN A LOT OF MONEY,
BUT THEN AGAIN,
Copy !req
350. IT WAS A SMALL PRICE TO PAY
TO SEE GUSTAVO SMILE.
Copy !req
351. COMING UP, THOUGH,
I RISK LOSING SOMETHING
Copy !req
352. EVEN MORE PRECIOUS THAN MONEY—
MY LIFE.
Copy !req
353. - SOMETIMES,
IF WE'RE HELPING A BUSINESS,
Copy !req
354. IT'S IMPORTANT TO EXPERIENCE
WHAT IT'S LIKE TO BE A CUSTOMER,
Copy !req
355. AND ONCE IN A WHILE,
Copy !req
356. THAT CUSTOMER EXPERIENCE
IS PRETTY RAD.
Copy !req
357. SCOTT SMITH RUNS SKYDIVE PERRIS
IN PERRIS, CALIFORNIA,
Copy !req
358. AND THOUGH
HE LOVES TO FALL, ONE THING
Copy !req
359. HE DOESN'T WANT TO FALL
IS HIS PROFITS.
Copy !req
360. - IT'D BE NICER TO HAVE
A LITTLE BIT MORE CONSISTENCY
Copy !req
361. IN TERMS OF THE BUSINESS LEVEL
THROUGHOUT THE YEAR.
Copy !req
362. - SKYDIVING IS SO SWEET,
AND I WAS STOKED
Copy !req
363. TO PAY HIM A VISIT
TO HELP HIS BUSINESS OUT.
Copy !req
364. HEY.
- HI. YOU MUST BE NATHAN.
Copy !req
365. - YEAH.
- SCOTT SMITH. NICE TO MEET YOU.
Copy !req
366. - GOOD TO MEET YOU, MAN.
Copy !req
367. SKYDIVING, I MEAN...
- MM-HMM.
Copy !req
368. - THAT'S A COOL BUSINESS.
LIKE, REALLY,
Copy !req
369. THAT'S SWEET,
SO TELL ME ABOUT THAT.
Copy !req
370. - WELL, SKYDIVING,
IT'S OUR BUSINESS HERE,
Copy !req
371. BUT IT'S ALSO OUR PASSION.
Copy !req
372. - I MEAN, I'D LOVE TO DO,
LIKE, A JUMP,
Copy !req
373. TO GET A BETTER SENSE
OF THE CUSTOMER EXPERIENCE,
Copy !req
374. BUT MOSTLY JUST TO,
YOU KNOW, LIKE,
Copy !req
375. ROCK AND ROLL AND STUFF.
- YEAH, YEAH, YEAH.
Copy !req
376. - YEAH, JUST, LIKE,
GET OUT THERE.
Copy !req
377. - EXCELLENT. WELL,
WE GOT SOME PAPERWORK
Copy !req
378. YOU GOTTA FILL OUT FIRST.
- ALL RIGHT, SWEET, MAN.
Copy !req
379. - LET'S DO IT, MAN.
- I WAS PUMPED
Copy !req
380. FOR MY FIRST SKYDIVE,
AND THIS WOULD REALLY GIVE ME
Copy !req
381. A GOOD SENSE
OF THE CUSTOMER EXPERIENCE
Copy !req
382. AT SKYDIVE PERRIS,
BUT MOSTLY,
Copy !req
383. I JUST WANTED TO GET
ON OUT THERE AND EAT SOME WIND.
Copy !req
384. SO HOW HIGH ARE WE GOING,
LIKE 500 FEET?
Copy !req
385. - UH, NO, WE'RE GOING
TO 12,500 FEET.
Copy !req
386. IT'S
A LITTLE BIT HIGHER THAN THAT.
Copy !req
387. LET ME—LET ME—
TELL YOU WHAT, LET ME
Copy !req
388. GET THIS ADJUSTED
FOR YOU HERE.
Copy !req
389. - OH, COOL.
IT WAS TIME
Copy !req
390. FOR SOME BALLS-TO-THE-WALL
RISK-TAKING FUN,
Copy !req
391. AND EVEN THOUGH THIS JUMP
WOULD BE A CINCH FOR ME,
Copy !req
392. I WAS STILL SUPER STOKED.
Copy !req
393. - WHOO!
Copy !req
394. - BUT I'M SUPPOSED—
Copy !req
395. I THINK—
Copy !req
396. I TOTALLY FORGOT I HAD
LUNCH PLANS WITH MY FRIEND,
Copy !req
397. WHICH WAS TERRIBLE SCHEDULING
ON MY PART.
Copy !req
398. REGARDLESS,
I COULDN'T DO THE JUMP,
Copy !req
399. OR I'D KEEP
MY FRIEND WAITING.
Copy !req
400. SORRY, I-I SHOULD HAVE
THOUGHT OF IT BEFORE
Copy !req
401. AND EVERYTHING, I'M JUST
SUPPOSED TO MEET, UH, MY FRIEND.
Copy !req
402. - OKAY. IT'S OKAY.
- IT'S EMBARRASSING,
Copy !req
403. 'CAUSE IT SEEMS LIKE AN EXCUSE,
OR LIKE I'M—YOU KNOW,
Copy !req
404. AN EXCUSE FOR CHICKENING OUT,
BUT I DIDN'T.
Copy !req
405. - OKAY. OKAY.
- WHAT? WHY ARE YOU LAUGHING?
Copy !req
406. - YEAH, OKAY-
I WOULD—I'M NOT LAUGHING.
Copy !req
407. - I'M REALLY
MEETING A FRIEND FOR LUNCH.
Copy !req
408. - OKAY, THAT'S FINE.
- I DON'T KNOW IF YOU'RE—
Copy !req
409. YOU DON'T BELIEVE ME,
THOUGH.
Copy !req
410. - I...
IT DOESN'T MATTER, DOES IT?
Copy !req
411. NO, YOU'RE MEETING—
- WELL, COME, COME.
Copy !req
412. I'LL—LIKE, I'LL—
- OKAY.
Copy !req
413. - YOU CAN MEET HIM.
- OKAY.
Copy !req
414. - I REALLY WANTED TO JUMP.
IT SUCKS.
Copy !req
415. - OH, WE'LL JUST GO BACK
AND DO IT ANOTHER TIME.
Copy !req
416. - YEAH, DEFINITELY.
Copy !req
417. WEARING A SEAT BELT?
- YEAH.
Copy !req
418. - WHEN WE ARRIVED
AT THE RESTAURANT
Copy !req
419. WHERE I WAS SUPPOSED TO MEET
MY FRIEND,
Copy !req
420. IT SEEMED LIKE
HE WAS RUNNING LATE.
Copy !req
421. THIS IS SO ANNOYING.
Copy !req
422. BUT THEN I SPOTTED HIM...
Copy !req
423. THERE HE IS.
Copy !req
424. LATE AS USUAL.
HEY!
Copy !req
425. HOW'S IT GOING?
HEY, GOOD TO SEE YOU.
Copy !req
426. - HOW'S IT GOING?
Copy !req
427. - HOW'S IT GOING?
Copy !req
428. - HEY, CAN YOU HELP ME OUT?
- UH—
Copy !req
429. - I NEED YOU TO PRETEND
TO BE MY FRIEND.
Copy !req
430. I CAN PAY YOU.
WOULD YOU LIKE $40?
Copy !req
431. - OKAY.
- IS THAT OKAY?
Copy !req
432. - SURE.
- I FORGOT
Copy !req
433. THAT I OWED MY FRIEND $40,
Copy !req
434. SO THE FIRST THING I DID
WAS PAY HIM BACK.
Copy !req
435. - SO WHAT WAS YOUR NAME AGAIN?
- NATHAN.
Copy !req
436. IT'S VERY IMPORTANT YOU
CONVINCE HIM YOU'RE MY FRIEND.
Copy !req
437. - ALL RIGHT.
- OKAY? ALL RIGHT, COME ON.
Copy !req
438. HOW ARE YOU? GOOD TO SEE YOU.
- WHAT'S UP, BUD?
Copy !req
439. - I HAVEN'T SEEN YOU FOR AWHILE.
- ALL RIGHT.
Copy !req
440. - DON'T ACT TOO—
YOU'RE OVERACTING.
Copy !req
441. THIS IS SCOTT.
Copy !req
442. - I MEAN, THE MAIN REASON
I WANTED YOU GUYS TO CHAT
Copy !req
443. IS BECAUSE YOU'RE BOTH
PRETTY INTO SKYDIVING, SO—
Copy !req
444. - YEAH.
Copy !req
445. OKAY.
Copy !req
446. - DO YOU EVER
SEE HIM AROUND, OR—
Copy !req
447. - WHAT'S THAT? UM...
Copy !req
448. - OH, REALLY?
- YEAH.
Copy !req
449. OH, OKAY.
Copy !req
450. - BUT YOU DID IT A BUNCH
IN GERMANY, RIGHT?
Copy !req
451. ISN'T THAT
WHERE YOU DID IT MOST?
Copy !req
452. - MM-HMM.
Copy !req
453. - WELL,
SCOTT MET MY FRIEND,
Copy !req
454. SO NOW HE KNEW THAT
WHAT I WAS SAYING IN THE PLANE
Copy !req
455. WASN'T AN EXCUSE
FOR CHICKENING OUT,
Copy !req
456. SO WE HEADED IN THE DINER
Copy !req
457. WHERE I GOT TO CATCH UP
WITH MY OLD PAL.
Copy !req
458. - TELL SCOTT THE STORY OF
WHEN YOU CAME OUT OF THE CLOSET.
Copy !req
459. IT'S A FUNNY STORY—
TO YOUR PARENTS.
Copy !req
460. I MEAN,
IT WAS AWKWARD, BUT—
Copy !req
461. - UM, WHEN I
CAME OUT OF THE CLOSET, UM—
Copy !req
462. - AFTER WE WERE DONE
WITH LUNCH,
Copy !req
463. SCOTT ASKED ME IF I WANTED
TO GO BACK AND DO THE JUMP,
Copy !req
464. NOW THAT I WAS FREE.
Copy !req
465. MY ANSWER—HELL, YEAH.
Copy !req
466. SO WE DROVE BACK
TO SKYDIVE PERRIS,
Copy !req
467. SUITED UP AGAIN,
AND HEADED ON THAT PLANE.
Copy !req
468. I WAS SUPER STOKED.
Copy !req
469. FINALLY, I'D BE ABLE
TO EAT SOME SKY.
Copy !req
470. ONCE I GOT TO THE EDGE,
THERE WAS NO HESITATION.
Copy !req
471. "THREE, TWO, ONE,"
AND I WAS GONE.
Copy !req
472. WAIT. WAIT.
Copy !req
473. IT FELT SO GOOD
TO FINALLY JUMP.
Copy !req
474. MAN, WHAT A THRILL.
Copy !req
475. BEING UP THERE WITH THE BIRDS—
SO PURE.
Copy !req
476. IN THE END, I REALIZED
THAT SKYDIVE PERRIS
Copy !req
477. DIDN'T NEED MY ADVICE,
BECAUSE THEIR BUSINESS
Copy !req
478. IS ALL ABOUT GIVING PEOPLE
A REAL EXPERIENCE,
Copy !req
479. AND IT DOESN'T GET
MUCH REALER THAN THIS.
Copy !req
480. - AB-SO-LUTELY.
Copy !req
481. - ONE SIDE
IS NICE AND JUICY.
Copy !req
482. ON THIS SIDE,
IT'S NICE AND JUICY.
Copy !req
483. BUT ON THIS SIDE,
IT'S GOT—
Copy !req
484. SEE, YOU CAN'T EVEN
PUT YOUR NAIL IN IT,
Copy !req
485. THERE THIS SIDE,
MY FINGER CAN GO RIGHT IN IT.
Copy !req