1. - I RUN A YOGURT SHOP.
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2. - I OWN A PIZZA PLACE.
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3. HELP ME, NATHAN.
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4. - MY NAME IS NATHAN FIELDER,
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5. AND I GRADUATED FROM ONE
OF CANADA'S TOP BUSINESS SCHOOLS
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6. WITH REALLY GOOD GRADES.
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7. NOW, I'M USING MY KNOWLEDGE
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8. TO HELP STRUGGLING
SMALL BUSINESS OWNERS
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9. MAKE IT
IN THIS COMPETITIVE WORLD.
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10. THIS...
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11. IS NATHAN FOR YOU.
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12. FROZEN YOGURT IS ONE OF THE MOST
POPULAR TREATS IN AMERICA,
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13. ENJOYED BY EVERYONE
LIKE ASIAN WOMEN...
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14. OR JUST A REGULAR GUY
IN THE NEIGHBORHOOD.
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15. - WELL,
I'M JUST A REGULAR GUY...
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16. IN THE NEIGHBORHOOD HERE.
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17. - BUT THAT POPULARITY
DOESN'T MEAN MUCH
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18. IF YOUR YOGURT SHOP
IS EMPTY.
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19. NICK BAUTISTA IS THE MANAGER
OF YOGURT HAVEN
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20. IN EAGLE ROCK, CALIFORNIA.
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21. AND LATELY, HE'S BEEN
IN DESPERATE NEED OF CUSTOMERS.
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22. - IT WOULD BE A PLUS
IF WE GOT MORE TRAFFIC GOING.
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23. - SO I PAID HIM A VISIT
WITH SOME ADVICE
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24. ON HOW TO HELP HIS BUSINESS.
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25. FIRSTLY, DID YOU SEE SOMEONE
IN HERE WITH A BEARD YESTERDAY?
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26. - I WAS ACTUALLY NOT WORKING
YESTERDAY.
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27. IT WAS MY DAY OFF.
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28. - THAT WAS ME.
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29. - OKAY.
- YEAH.
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30. I CAME TO SCOPE IT OUT.
- OH, SWEET.
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31. - YEAH.
- COOL.
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32. - MY MISSION WAS TO FILL
YOGURT HAVEN WITH CUSTOMERS.
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33. MY PLAN—A CRAZY NEW FLAVOR
THAT WILL GET PEOPLE TALKING.
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34. THAT FLAVOR IS POO.
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35. IS THAT SERIOUS?
- YEAH.
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36. THE MEDIA RESPONDS
TO CONTROVERSY.
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37. WE KNOW THAT.
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38. I FEEL LIKE
A POO YOGURT FLAVOR
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39. MIGHT BE A NEWS STORY.
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40. IF PEOPLE READ THE PAPER,
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41. IT COULD BRING LIKE...
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42. HUNDREDS OF THOUSANDS
OF PEOPLE IN HERE MAYBE OR—
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43. - JUST TO TRY THAT FLAVOR?
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44. - YES.
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45. - OF POO.
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46. - YES.
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47. I REALLY NEEDED
TO SELL MY IDEA TO NICK.
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48. SO THE FIRST STEP WAS TO
ACTUALLY CREATE THE NEW FLAVOR.
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49. I FOUND A COMPANY ONLINE
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50. THAT SAID THEY COULD CUSTOM-MAKE
ANY FLAVOR.
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51. - AND AFTER A WEEK OF WAITING,
THE FLAVOR WAS READY.
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52. SO I WENT TO THE GOLD COAST LAB
IN COMMERCE, CALIFORNIA
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53. TO PICK IT UP.
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54. - THIS IS, UH—
THIS IS WHAT YOU REQUESTED.
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55. WE CALL IT "ARTIFICIAL FECES"
FLAVOR EMULSION.
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56. - IS THERE A REAL—
- THERE'S NO ACTUAL—
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57. - IT'S COMPLETELY EDIBLE.
- IT—YOU COULD EAT THIS.
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58. - RIGHT.
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59. - BUT IF YOU WANTED
TO DILUTE IT—
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60. - MIX IT INTO YOGURT.
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61. - YOU COULD MAKE YOGURT.
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62. - I DIDN'T WANNA BE
THE FIRST TO TRY IT,
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63. BUT I NEEDED TO KNOW
IF THE TASTE WAS ACCURATE.
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64. SO I CONDUCTED A TASTE TEST
WITH SOME STRANGERS.
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65. SO I'D LIKE EVERYONE TO TRY
THE FROZEN YOGURT
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66. IN FRONT OF YOU.
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67. - UGH.
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68. YUCK.
- WHAT DOES IT TASTE LIKE?
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69. - IT'S NOT GOOD.
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70. - PEPPERMINT.
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71. - PEPPERMINT?
- KINDA LIKE LICORICE.
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72. - LI—OH, THERE'S ONE, YEAH.
CLOSER.
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73. - MM. IT'S GOT
SOME OTHER FAMILIAR...
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74. FLAVORS IN THERE,
BUT I CAN'T...
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75. - WHAT DOES THIS
TASTE LIKE TO YOU?
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76. - POO.
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77. I DON'T KNOW.
- REALLY?
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78. - YEAH, IT DOES ACTUALLY,
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79. WHAT I WOULD THINK OF, UM—
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80. - WHAT WERE YOU BASING THAT ON?
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81. - UM, CLEARLY THE LOOK HELPS.
- RIGHT.
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82. - THE COLOR.
UH...
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83. NORMAL.
- 'CAUSE I WAS JUST—
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84. IT WAS AMAZING
HOW QUICK YOU GOT IT.
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85. SO I WAS LIKE,
OH, MAYBE SHE'S TRIED IT.
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86. - NO.
- 'CAUSE IT'S BASED ON REAL POO.
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87. - NEVER TRIED IT.
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88. - I MEAN, IT'S OKAY.
YOU CAN SAY IF YOU HAVE.
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89. - I HAVEN'T.
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90. - IT'S NOT—I MEAN—
- NO, I PROMISE.
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91. - GENUINELY,
IT WOULD HELP TO KNOW
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92. IF YOU ACTUALLY HAVE
AND IT DOES.
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93. - NO.
NO, I HAVE NOT EVER.
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94. - EVEN BY ACCIDENT
YOU'RE TELLING ME?
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95. - NOT BY ACCIDENT.
- IT'S OKAY.
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96. - NO.
- IT'S TOTALLY FINE IF YOU HAVE.
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97. - I HAVE NEVER TRIED IT.
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98. - PEOPLE DO WEIRD THINGS
ALL THE TIME.
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99. - I PROMISE YOU.
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100. - I WAS HAPPY WITH THE RESULTS.
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101. AND WITH THE FLAVOR
IN GOOD SHAPE,
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102. IT WAS TIME TO REVISIT NICK
AT YOGURT HAVEN.
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103. - UM—
- HUH?
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104. - I'M JUST GONNA THROW THIS—
- YEAH, YEAH, YEAH.
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105. SO WHAT DO YOU WANNA DO?
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106. - UM...
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107. WE CAN GIVE IT A SHOT,
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108. BUT I MEAN, IT'S NOT SOMETHING
I WOULD HAVE OUT HERE FOR...
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109. MORE THAN A DAY.
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110. - WE SETTLED ON
21/2 MONTHS TO START.
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111. AND WITH NICK'S PERMISSION,
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112. WE INSTALLED THE NEW FLAVOR.
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113. NOW I WANTED TO GET
AN ARTICLE IN THE PAPER
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114. AND THAT MEANT
HIRING A PUBLICIST.
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115. AND I GOT A MEETING
WITH ONE OF L.A.'S BEST,
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116. TYLER BARNETT.
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117. - I THINK IF YOU REALLY
ARE CONSIDERING IMPLEMENTING
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118. A -FLAVORED ICE CREAM,
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119. YOU SHOULD RECONSIDER
THE ENTIRE CAMPAIGN.
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120. - SO YOU DISAGREE?
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121. - YEAH,
I THINK IT'S A POOR IDEA.
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122. - IF YOU HEARD THAT A FROZEN
YOGURT SHOP IN YOUR NEIGHBORHOOD
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123. HAD A POO FLAVOR, YOU'RE SAYING
YOU WOULDN'T GO TO CHECK IT OUT?
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124. - NO.
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125. THERE ARE BETTER WAYS
TO GET ATTENTION.
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126. I CAN COME UP WITH FIVE
OFF THE TOP OF MY HEAD.
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127. - OKAY, I'D LIKE TO HEAR ONE.
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128. - FROZEN-YOGURT-EATING
CONTEST.
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129. INVITE KIDS
FROM ALL AROUND THE BLOCK
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130. TO COME AND HAVE
A FROZEN-YOGURT-EATING CONTEST.
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131. - OKAY, I WOULD NOT GO TO THAT.
NEXT ONE.
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132. - YOU KNOW WHAT YOU COULD DO.
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133. YOU COULD FILL A BUCKET
FULL OF FROZEN YOGURT
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134. AND PUT IT ON YOUR HEAD AND
THEN STAND OUTSIDE OF THE STORE
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135. WITH A SIGN THAT SAYS
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136. "I DON'T KNOW
HOW TO MARKET A BUSINESS"
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137. AND SEE IF PEOPLE COME.
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138. PEOPLE COULD COME WITH
LITTLE SPOONS AND THEY COULD—
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139. - WHEN I FIRST CAME TODAY,
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140. I HAD TO GO TO THE BATHROOM
AND YOU LENT ME YOUR KEYS.
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141. - I DID.
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142. - I SAW THAT
YOU DRIVE A PORSCHE.
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143. - I DO.
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144. - UM, DON'T THEY SAY
PEOPLE THAT DRIVE NICE CARS
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145. MAYBE HAVE SMALL PENISES?
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146. - WHO SAYS THAT?
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147. - I THINK IT'S A KNOWN FACT.
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148. - WELL, I CAN ASSURE YOU
THAT'S NOT A KNOWN FACT.
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149. - HOW CAN YOU ASSURE ME?
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150. - DO YOU—HAVE YOU SEEN
A LOT OF PENISES?
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151. - SOME.
- SOME.
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152. SINCE YOU'RE A PENIS EXPERT,
I'M ASSUMING.
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153. - I'M NOT A PENIS EXPERT.
WHAT ARE YOU TALKING ABOUT?
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154. - YOU JUST SAID
THAT YOU'RE A PENIS EXPERT.
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155. - NO, I SAID I'VE SEEN
A FEW PENISES.
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156. - I THINK I HAVEN'T SEEN ENOUGH
PENISES... LIKE YOU HAVE TO...
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157. - I DON'T UNDERSTAND
THE AMOUNT—
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158. SEEING THE AMOUNT OF PENISES,
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159. HOW THAT WOULD HAVE TO DO
WITH YOU HAVING A SMALL PENIS?
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160. UNFORTUNATELY, TYLER DIDN'T
WANNA TAKE ME ON AS A CLIENT.
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161. SO I OPTED FOR
A MORE GRASSROOTS APPROACH
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162. TO GET THE WORD OUT.
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163. YEAH, MOM?
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164. SHOOT.
SORRY.
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165. OH, MY GOD.
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166. SORRY, PLEASE—OH.
- OH, HERE.
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167. - NO, IT'S OKAY.
- HERE.
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168. - NO, SORRY,
MY HANDS ARE FULL.
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169. - YEAH, IT'S NOT A PROBLEM.
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170. - I WAS JUST TELLING MY MOM
THERE'S THIS FROZEN YOGURT SHOP
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171. THAT HAS THIS CRAZY FLAVOR.
- UH-HUH.
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172. - IT'S LIKE
A POO FLAVOR YOGURT.
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173. - I WAS JUST TELLING HER.
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174. SO I WAS DROPPING
ALL MY STUFF.
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175. YOU SHOULD CHECK IT OUT.
SEE YA.
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176. MY PLAN WAS WORKING,
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177. AND PEOPLE WERE FLOCKING
TO THE STORE
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178. TO CHECK OUT THE NEW FLAVOR.
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179. SO WHAT FLAVORS DID YOU GET?
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180. - I GOT THE VANILLA,
THE EURO TART,
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181. AND THE POO FLAVOR.
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182. - OH, THE POO.
THAT WAS MY LEAST FAVORITE.
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183. - IT WAS A SUCCESS.
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184. AND LIKE I PREDICTED,
THE STORE WAS FULL.
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185. AND IN THE WORLD OF BUSINESS,
THAT'S ALL THAT MATTERS.
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186. BUT JUST WHEN I THOUGHT
MY JOB WAS DONE,
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187. THE NEXT DAY
I PAID NICK A VISIT
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188. WITH AN EVEN BETTER IDEA.
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189. I WENT FOR DINNER LAST NIGHT
AT A RESTAURANT.
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190. AND WHILE I WAS EATING,
I SAW SOME—
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191. I THINK, LIKE, RAT POOP
ON THE GROUND.
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192. AND I WAS SO DISGUSTED
I COULDN'T FINISH MY MEAL.
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193. SO I WAS THINKING,
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194. I'M NOT SURE
IF IT'S A GOOD IDEA
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195. TO HAVE SOMETHING POO-RELATED
IN A PLACE THAT SERVES FOOD.
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196. - THAT'S WHAT
I WAS TRYING TO SAY...
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197. FROM THE VERY BEGINNING.
- RIGHT.
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198. ANYWAYS, I JUST WANTED
TO GIVE YOU THAT ADVICE.
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199. SO... YOU'RE WELCOME,
AND—
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200. - THANK YOU.
I MEAN—
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201. - TAKE CARE.
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202. I MEAN, IF—
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203. YEAH, IF YOU WANNA HANG OUT
SOME TIME OUTSIDE.
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204. - UH—
- I DON'T KNOW.
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205. IT'S FINE.
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206. WE DON'T HAVE TO.
- YEAH, OKAY.
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207. EVERYBODY TALKS
ABOUT THE IMPORTANCE
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208. OF A GOOD COLLEGE EDUCATION.
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209. BUT OVER THE YEARS,
I'VE DISCOVERED THAT BEING SMART
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210. HAS VERY LITTLE TO DO
WITH SUCCESS.
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211. WHAT'S MORE IMPORTANT,
YOU ASK?
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212. CONFIDENCE.
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213. AND IF YOU DON'T BELIEVE ME,
I'LL PROVE IT.
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214. I ARRANGED A JOB INTERVIEW
AT A REPUTABLE LAW FIRM.
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215. THEY ALLOWED US TO FILM
WITH OUR CAMERAS,
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216. BUT WHAT THEY DON'T KNOW
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217. IS THAT EVERY WORD I SAY
IN THE INTERVIEW
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218. WILL BE DECIDED
BY A SEVEN-YEAR-OLD BOY.
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219. THIS IS AMIR,
AND HE LOVES THE COLOR ORANGE.
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220. - MY FAVORITE COLOR IS ORANGE
BECAUSE—
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221. BECAUSE ORANGE—
IT COULD—
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222. - SO BY ONLY SAYING
WHAT AMIR TELLS ME TO SAY
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223. THROUGH THIS HIDDEN EARPIECE,
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224. OSTENSIBLY GIVING ME
THE BRAIN OF A SEVEN-YEAR-OLD,
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225. CAN I LAND THIS HIGH-POWERED JOB
BASED ON CONFIDENCE ALONE?
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226. WELL, YOU'RE ABOUT TO FIND OUT.
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227. - WHAT WE ACTUALLY DO HERE
IS WE FILE A LOT OF DOCUMENTS
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228. IN THE COURT, MOTIONS.
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229. WHY WOULD YOU WANNA WORK
IN A LAW FIRM?
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230. - BECAUSE IT SAYS
"NO BAD GUYS."
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231. - BECAUSE IT SAYS
THERE'S NO BAD GUYS.
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232. - AND SO NO BAD GUYS
COULD COME IN THAT TOWN.
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233. - SO NO BAD GUYS
COULD COME IN THAT TOWN.
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234. UM...
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235. - WHAT'S THE NEXT QUESTION?
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236. - WHAT'S THE NEXT QUESTION?
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237. - OKAY.
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238. WHAT KIND OF EXPERIENCE
DO YOU HAVE IN THIS FIELD?
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239. - WHAT THAT MEANS.
- WHAT THAT MEANS.
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240. - LEGAL EXPERIENCE.
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241. - COULD WE JUST NOT DO
THIS QUESTION?
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242. - CAN WE NOT DO
THAT QUESTION?
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243. - OKAY.
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244. DO YOU KNOW HOW TO FILE
DOCUMENTS IN THE COURTS?
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245. - DO YOU LIKE SKATEBOARDING?
- DO YOU LIKE SKATEBOARDING?
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246. - NO, I DON'T
LIKE SKATEBOARDING,
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247. BUT I ASKED YOU A QUESTION.
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248. - CAN WE MOVE ON?
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249. - CAN WE MOVE ON?
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250. - OKAY.
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251. - IT SEEMED LIKE I WAS NAILING
THE INTERVIEW.
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252. AND AT THE END,
I ASKED MS. CASTANITA
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253. FOR AN EVALUATION.
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254. ALL RIGHT, SO I KNOW
THAT WAS A MOCK INTERVIEW.
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255. BUT IF THAT WAS A REAL JOB,
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256. WOULD YOU HAVE HIRED ME
BASED ON WHAT YOU SAW?
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257. - NO.
- BUT MAYBE?
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258. - NO.
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259. - BUT MAYBE THOUGH, RIGHT?
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260. - MAYBE.
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261. - WOW. I JUST LANDED A JOB
AT A LAW FIRM
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262. USING THE WORDS
OF A SEVEN-YEAR-OLD
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263. BY ACTING CONFIDENT.
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264. BUT WHAT IF,
INSTEAD OF AN INNOCENT KID,
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265. IT WAS A JERK WHO WAS
ACTUALLY TRYING TO SABOTAGE ME?
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266. SO I HEADED INTO
ANOTHER JOB INTERVIEW,
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267. THIS TIME
AT DILBECK REAL ESTATE
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268. WITH TOP AGENT
WEST DE YOUNG.
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269. MY FRIEND JOHN
HAS BEEN INSTRUCTED
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270. TO MAKE IT AS HARD AS POSSIBLE
FOR ME TO GET THE JOB.
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271. SO WILL MY CONFIDENCE
BE ENOUGH TO OVERCOME THAT?
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272. - HI, I'M NATHAN.
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273. - HI, I'M NATHAN.
- WEST DE YOUNG.
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274. WEST. LIKE THE DIRECTION.
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275. - HA HA.
- HA HA.
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276. - NICE TO MEET YOU.
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277. - YOU CAN CALL ME NATHAN,
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278. OR YOU CAN CALL ME
BY MY NICKNAME, THE "N" WORD.
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279. - WELL, YOU CAN CALL ME NATHAN,
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280. OR YOU CAN CALL ME
BY MY NICKNAME, THE "N" WORD.
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281. OKAY.
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282. SO—
- SO—
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283. - SO—
- WHAT BRINGS YOU HERE?
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284. WHAT'S YOUR INTEREST
IN COMING IN?
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285. - WELL, I LIKE MY JOBS
LIKE I LIKE MY WOMEN—EASY.
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286. - I LIKE MY JOBS
LIKE I LIKE MY WOMEN.
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287. - AND HOW IS THAT?
- EASY.
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288. - I LIKE YOUR DIMPLES.
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289. - BUT AGAIN,
SO WHAT'S YOUR VISION?
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290. - I LIKE YOUR DIMPLES.
- THANK YOU.
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291. SO DOES MY MOTHER.
- IS SHE STILL ALIVE?
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292. - IS SHE STILL ALIVE?
- YES, SHE IS.
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293. - THAT'S TOO BAD.
- THAT'S TOO BAD.
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294. - I MEAN MY MOTHER.
- MY MOTHER.
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295. - SHE'S DEAD.
- MY MOTHER, SHE'S DEAD.
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296. - AND HOW DID SHE PASS AWAY?
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297. - IN THE WAR.
- IN THE WAR.
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298. - IN WHICH WAR?
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299. - THE IRAQ WAR.
- IRAQ.
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300. - OKAY.
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301. SO WHAT BRANCH OF THE SERVICE
DID SHE SERVE IN?
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302. - SHE FOUGHT FOR THE IRAQI ARMY
UNDER SADDAM HUSSEIN.
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303. - SHE FOUGHT FOR... IRAQ.
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304. - AGAINST AMERICA.
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305. - AGAINST AMERICA.
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306. - OKAY.
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307. - YEAH, SO LET ME TELL YOU
A LITTLE BIT MORE ABOUT ME.
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308. - SO, YES, LET ME TELL YOU
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309. A LITTLE BIT MORE ABOUT ME.
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310. - OKAY.
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311. - ALONG WITH MY INTERESTS
IN REAL ESTATE,
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312. I ALSO AM A CHILD MOLESTER.
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313. DID YOU HEAR ME?
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314. I SAID "I AM ALSO INTERESTED
IN MOLESTING CHILDREN."
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315. - UM—
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316. - WHAT I HAVE IS AN INFLICTION
THAT I CAN'T CONTROL.
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317. - NO, I'M NOT SAYING THAT.
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318. I SAID 98% OF WHAT JOHN SAID.
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319. BUT THE REAL ACCOMPLISHMENT
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320. WAS THAT
AFTER THE INTERVIEW ENDED—
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321. SO WE'VE DONE A JOB INTERVIEW.
- SORT OF.
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322. - WEST WAS STILL IMPRESSED
BY MY CONFIDENCE.
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323. - YOUR CONFIDENCE GAVE ME...
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324. A REASON TO THINK THAT IT WOULD
BE WORTH CHATTING WITH YOU MORE.
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325. - I WAS TWO FOR TWO.
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326. BUT WHAT YOU JUST SAW
IS NOTHING
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327. COMPARED TO WHAT'S
COMING UP LATER.
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328. - IN THE WORLD OF PIZZA,
DELIVERY IS KING.
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329. BUT DON'T JUST TAKE
MY WORD FOR IT.
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330. TONY A. OWNS VALLEY PIZZA LAND
IN VAN NUYS, CALIFORNIA,
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331. AND HE SAYS THAT OVER 30%
OF HIS BUSINESS
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332. COMES FROM DELIVERY.
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333. - AS USUAL, I WENT BY
THE DAY BEFORE IN MY BEARD
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334. TO SCOPE THINGS OUT.
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335. THE NEXT DAY, I MET UP WITH TONY
WITHOUT MY BEARD.
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336. - THIS IS VALLEY.
VALLEY'S PIZZA LAND.
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337. - RIGHT.
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338. - SO WE GOT HOLLYWOOD
PIZZA LAND,
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339. WE GOT L.A. PIZZA LAND.
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340. - IT SHOULD BE—
THERE SHOULD BE A "Y" UP HERE.
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341. - YEAH, YEAH.
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342. - TONY EXPLAINED TO ME
THAT THE KEY TO HIS BUSINESS
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343. WAS HIS 35-MINUTE
DELIVERY GUARANTEE.
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344. BUT I HAD AN EVEN BETTER IDEA
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345. THAT WOULD BLOW HIS COMPETITION
OUT OF THE WATER.
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346. YOU'RE GONNA GUARANTEE
8-MINUTE DELIVERY
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347. OR YOU GET A FREE PIZZA.
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348. - YEAH?
NO, I DON'T THINK SO.
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349. - 'CAUSE WHY?
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350. YOU CAN'T DELIVER
IN EIGHT MINUTES, RIGHT?
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351. - OF COURSE NOT.
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352. EVEN I CAN'T COOK THE PIZZA
FOR EIGHT MINUTES.
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353. - THAT'S THE POINT.
- YES.
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354. - YOU'LL ALWAYS BE LATE.
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355. BUT THE FREE PIZZA THEY GET
WILL BE AN INCH BIG.
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356. - OH, OKAY.
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357. - THE PLAN—
8-MINUTE DELIVERY GUARANTEE.
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358. WITH THIS OFFER,
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359. TONY WILL STILL GET THE MONEY
FROM THE ORIGINAL ORDER,
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360. AND HE'LL ONLY HAVE TO GIVE AWAY
A TINY PIZZA AS THE FREE ONE.
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361. DON'T BE SHY TO TELL ME
IT'S A GREAT IDEA.
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362. TO BE HONEST,
I LOVE COMPLIMENTS.
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363. - OH, YEAH?
- YEAH.
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364. - OKAY.
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365. - I HAD SOME FLYERS DONE UP
TO ADVERTISE THE NEW PROMOTION.
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366. - OOH, VERY NICE.
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367. - "8 MINUTE DELIVERY
GUARANTEED."
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368. SO YOU'RE WILLING
TO GIVE IT A TRY?
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369. - OH, YEAH.
YEAH, WE GONNA TRY IT. YES.
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370. - OKAY.
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371. AND WITH TONY'S APPROVAL,
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372. WE PRINTED OFF
HUNDREDS OF THEM
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373. AND HAD THEM DELIVERED
TO HOUSES AND APARTMENTS
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374. ALL OVER THE CITY.
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375. PRETTY SOON, THE CALLS
WERE STARTING TO COME IN,
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376. AND THE STAFF WAS HARD AT WORK
PUTTING MY IDEA TO THE TEST.
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377. BUT BECAUSE THIS WAS GOING TO BE
A BRAND-NEW SITUATION
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378. FOR THE DELIVERY GUY,
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379. I WANTED TO PREPARE HIM FOR WHAT
MIGHT HAPPEN AT THE FRONT DOOR.
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380. - ANGEL.
- ANGEL? YOUR NAME?
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381. - YES.
- WHY YOU HAVE THAT NAME?
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382. - UM, BECAUSE MY MOTHER
GAVE IT TO ME.
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383. - OH, OKAY.
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384. SO WHEN YOU ARRIVE
AT THE FRONT DOOR,
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385. YOU'RE GONNA BE LATE.
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386. AND PEOPLE ARE GONNA BE WANTING
THEIR FREE PIZZA.
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387. SO MAYBE LET'S JUST ROLE PLAY
WHAT THAT MIGHT LOOK LIKE
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388. SO YOU KNOW WHAT TO EXPECT.
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389. - OKAY.
- OKAY?
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390. - YES.
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391. - YOU WOULD KNOCK.
- OH.
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392. - OH, HELLO.
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393. - HI, I HAVE A DELIVERY
FOR—FROM PIZZA LAND.
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394. - OH, YES, THANK YOU.
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395. YOUR—BUT YOUR AD SAID
"EIGHT MINUTES OR A FREE PIZZA."
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396. AND YOU WERE OVER 30 MINUTES.
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397. - HERE'S YOUR FREE PIZZA, SIR.
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398. - HMM.
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399. THIS IS A LOT SMALLER
THAN WHAT I EXPECTED.
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400. BUT TECHNICALLY,
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401. YOU DIDN'T SPECIFY THE SIZE
OF THE FREE PIZZA.
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402. SO THIS IS FAIR.
THANK YOU VERY MUCH.
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403. SO THAT'S PROBABLY
HOW IT WILL GO.
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404. AND YOU STILL NEED TO
CHARGE THEM FOR THE BIG PIZZA.
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405. - YEAH.
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406. - WITH ADEQUATE TRAINING
AND A BACKLOG OF ORDERS,
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407. IT WAS TIME FOR ANGEL
TO START DELIVERING THE PIZZAS.
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408. WHAT ARE YOUR—WHAT IS
YOUR, LIKE, ULTIMATE GOAL?
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409. - TO BE AN ARTIST,
A SINGER.
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410. - A SINGER?
- YEAH.
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411. YEAH, I KINDA TWEAKED IT
A LITTLE BIT,
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412. MADE IT MY OWN.
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413. - YEAH, THAT'S... GREAT.
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414. - HI, MY NAME IS ANGEL.
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415. UH, I GOT AN ORDER OF A LARGE
CHEESE AND PEPPERONI PIZZA.
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416. - YEAH.
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417. - HERE.
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418. - YOUR FREE PIZZA.
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419. - NO, SIR.
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420. ARE YOU KIDDING ME?
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421. THIS IS THE FREE PIZZA?
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422. - "GUARANTEED FREE PIZZA."
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423. - IT DOESN'T SPECIFICALLY SAY
WHAT SIZE OF PIZZA IT IS.
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424. - DOESN'T ANYBODY
SAY ANYTHING TO YOU?
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425. THAT'S, LIKE, RIDICULOUS.
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426. - THAT'S OKAY.
HAVE A GOOD DAY.
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427. - ALONG WITH THE $14.26.
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428. - TAKE YOUR $14.26
AND TELL YOUR BOSS
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429. TO 'FESS UP
AND DO THE RIGHT THING.
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430. 'CAUSE THAT'S NOT RIGHT.
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431. THAT'S A PIECE OF—
THAT'S GARBAGE.
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432. I WANT NOTHING FROM YOU.
THANKS, MAN.
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433. BE GOOD.
HEY...
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434. BE CAREFUL DRIVING.
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435. - ALL RIGHT.
THANKS.
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436. HE DIDN'T ACCEPT THE PIZZA.
- HE DIDN'T TAKE IT?
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437. - AT ALL.
- DID HE PAY?
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438. - NO. HE WOULDN'T TAKE IT,
HE WOULDN'T PAY FOR IT.
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439. HE WOULDN'T—
HE DOESN'T WANNA SEE ME.
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440. - HERE, GIMME YOUR SHIRT.
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441. GIMME YOUR SHIRT.
I'M GONNA GO IN.
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442. "8 MINUTE DELIVERY GUARANTEED
OR A FREE PIZZA."
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443. IT DOESN'T SAY
THE SIZE OF THE PIZZA.
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444. - YOU KNOW WHAT?
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445. TAKE YOUR SELF AND YOUR PIZZA—
- WE'RE FOLLOWING—
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446. - YOU'RE—AND I'M FOLLOWING
MY RULES.
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447. YOU!
THAT'S MY RULES.
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448. I AIN'T PAYING.
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449. TAKE YOUR PIZZA
AND STICK IT UP YOUR ASS.
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450. I DON'T WANNA SEE IT,
I DON'T WANNA HEAR ABOUT IT.
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451. - YOU DON'T HAVE TO BE RUDE.
- GO AWAY.
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452. - WHY DO YOU HAVE NAIL POLISH
ON YOUR THUMB?
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453. - 'CAUSE I'M GAY.
YOU GOT A PROBLEM WITH THAT?
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454. BITE IT.
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455. - SO HOW DID IT GO?
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456. - HE WOULDN'T PAY.
WHAT SHOULD WE DO?
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457. - WHEN THEY HAVE
A GREAT GUY,
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458. I DON'T KNOW WHY
THEY DON'T JUST STAY WITH HIM.
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459. BASICALLY, THEY WANT THE GUYS
WHO TREAT THEM HORRIBLE.
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460. - NICE GUYS LIKE US
ARE LEFT BEHIND.
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461. - YEAH.
THEY SAY NICE GUYS FINISH LAST.
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462. - AT LEAST WE GOT OUR PIZZA.
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463. - YES, I DO LOVE PIZZA.
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464. - TWO WEEKS AFTER IMPLEMENTING
THE DELIVERY GUARANTEE,
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465. I WENT BACK
TO VALLEY PIZZA LAND
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466. TO SEE HOW THINGS WERE GOING.
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467. - SO EIGHT MINUTES
IS NOT ENOUGH FOR US.
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468. THE PIZZA IS NOT READY,
AND WE'RE LATE,
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469. AND WE GIVE OUT THE TINY PIZZA
FOR OUR CUSTOMERS.
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470. - I HAVE A PARTING GIFT FOR YOU.
- OKAY.
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471. - HERE'S A BUNCH OF Ys.
- OKAY.
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472. - SO IF IT FALLS, YOU KNOW,
JUST STICK ANOTHER ONE UP.
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473. - ALL RIGHT.
- THANK YOU, TONY.
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474. - THANK YOU.
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475. - BEST OF LUCK
WITH YOUR BUSINESS.
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476. SO FAR TONIGHT,
YOU'VE SEEN ME LAND JOBS
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477. USING THE WORDS
OF AMIR AND JOHN.
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478. BUT WHAT IF I DID
MY CONFIDENCE EXPERIMENT
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479. WITH SOMEONE WHO HAD NO CHANCE
OF EVER GETTING HIRED?
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480. LIKE TED.
HE'S A TURTLE.
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481. SO AGAIN,
ONLY USING TED'S WORDS,
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482. CAN I IMPRESS EXECUTIVE
ASH HAMID ENOUGH
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483. WITH MY CONFIDENCE
TO HIRE ME AT HIS COMPANY?
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484. - HI. ASH.
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485. WHAT'S YOUR NAME?
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486. I'M ASH HAMID.
NICE TO MEET YOU.
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487. UM, DO YOU NEED SOMEONE
WITH SIGN LANGUAGE?
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488. WELL, I ALWAYS WORK
FOR MYSELF.
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489. - ONCE HE STARTED TALKING,
I KNEW I WAS IN CONTROL.
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490. AND AFTERWARDS,
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491. I SHOWED HIM WHO HE'D REALLY
BEEN INTERVIEWING.
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492. THIS IS WHO YOU JUST HIRED.
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493. AND THAT'S THE POWER
OF CONFIDENCE.
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494. - I WOULD LOVE TO BE INCLUDED
IN YOUR WILL.
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495. DOUBLE "D" BREASTS
ARE ESSENTIAL FOR YOU?
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496. - IT'S GOTTA BE SUBSTANTIAL.
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497. - WHY WOULD YOU STEAL FROM ME?
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498. - I'M—BECAUSE I CAN'T—
I NEED HELP.
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499. THERE'S SO MUCH OF IT.
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