1. Tonight on a veryspecial "Kitchen Nightmares,"
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2. Chef Ramsay is an
Eagle Rock, California
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3. where twins Jim and
Jeff are fighting
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4. to keep the restaurant alive.
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5. Right from the very beginning, Gordon finds out he has
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6. double trouble on his hands.
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7. Oh, my god.
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8. They're messy.
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9. Make sure they say a prayerbefore they start eating that.
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10. They're lazy.
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11. When was the last time
this place was cleaned?
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12. What a mess.
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13. I hate cleaning.
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14. To me, that's a
four letter word.
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15. They're loud.
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16. You sure you don't
like raw chicken?
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17. And they're emotional.
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18. And this all adds up to
a recipe for disaster.
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19. Will you stop
acting like a baby.
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20. Oh, blow it out your.
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21. Excuse me?
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22. You heard it.
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23. Hey, we need diaper changing.
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24. Shut up.
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25. Will Chef
Ramsay be able to get
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26. through to Jim and Jeff?
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27. Right now, you're makingyourself look stupid.
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28. Or is this set
of twins beyond saving?
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29. It's a mistake.
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30. It's a lethal mistake.
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31. We can't serve them.
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32. You'll kill somebody.
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33. I screwed up.
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34. What do you want me to say now?
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35. Nestled in themiddle of the up and coming
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36. neighborhood of Eagle
Rock, California
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37. is Capri, an Italian
restaurant which
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38. is owned by the Theel twins.
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39. - Hi, I'm Jeff.
- I'm Jeff.
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40. No, I'm Jeff.
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41. You're Jim.
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42. I'm Jim.
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43. And we're the owners of the Capri Italian restaurant.
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44. Good evening, Capri.
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45. Jim speaking.
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46. How we got into the
restaurant business
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47. was we used to come
here all the time.
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48. And we loved the place.
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49. So we said, we'll buy it.
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50. The feeling was like, dude, free pizza, all right.
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51. Yeah, yeah.
Word, word.
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52. Uh huh.
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53. Team Capri.
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54. The twins are like
two overgrown boys.
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55. Jeffy's getting larger.
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56. Let's play cymbals.
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57. They're just kind of immature.
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58. Oh, I've seen how you
do the chicken fillets.
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59. Excuse me.
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60. They're just doing
what they know.
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61. And it's not working.
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62. Tada.
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63. Sorry.
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64. Are you OK?
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65. Sorry.
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66. Yes, everybody is entertainedby their childishness.
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67. But it is a restaurant.
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68. And we're here to serve food.
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69. That looks good.
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70. Oops.
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71. You know what?
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72. These guys can't cook.
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73. We're going to figure out abetter way to do the lasagne.
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74. We're getting too many peoplesaying it's overcooked.
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75. You think we should
cook it less?
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76. The food that comes out fromthe kitchen looks terrible.
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77. What'd he say?
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78. It wasn't cooked.
It's raw.
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79. Can't win them all.
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80. It's embarrassing.
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81. It looks like nobody cares.
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82. You sure you don't
like raw chicken?
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83. Here is their issue.
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84. Jim and Jeff are lazy.
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85. All right.
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86. I'm going to the car.
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87. Wake me up when it's over.
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88. Lazy is an understatement.
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89. The twins highest
priority is doing
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90. as little work as possible.
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91. There's something
that we're doing wrong
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92. and I'm not sure what it is.
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93. But the financialsituation hit the pooper.
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94. We're broke.
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95. Pink is never a good color.
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96. I haven't paid them
for a few months.
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97. We need help.
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98. If things don't
change, I would say
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99. the doors will close quickly.
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100. Hello?
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101. Now the phone's
not working again.
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102. Fingers crossed the ChefRamsay is going to help us.
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103. Capri, Italian
dining since 1963.
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104. Closed since 1963?
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105. My god.
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106. Hideous.
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107. Hello.
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108. Hi, there.
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109. - How are you?
- Pretty good.
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110. - I'm Jeff.
- Good to see you.
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111. - Good to see you.
- Likewise.
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112. It looks shut from outside.
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113. Yeah, we're not open yet.
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114. - Oh, you're not open yet.- No.
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115. When do you open?
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116. 4 o'clock.
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117. - Dinner only?
- Yeah.
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118. - And you're the owner?
- Yeah.
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119. - My brother and I are.
- OK, great.
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120. Would you like
to meet my brother?
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121. Yes, please.
What's his name?
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122. - Jim.
- Jim.
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123. And you're Jeff.
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124. Yep.
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125. My god, look at this place.
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126. OK.
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127. It's fun to play
jokes on people.
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128. In the Twin Union Book, you'vegot to mess with people.
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129. How's it going?
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130. Jeff, is your
brother not available?
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131. No, I'm Jim.
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132. No, come on.
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133. No, I'm his brother.
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134. - You're kidding me.
- No, I am.
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135. Seriously?
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136. I am serious.
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137. Jeff, go and get Jim.
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138. Come on.
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139. - I've got work to do.
- Hold on.
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140. Hold on.
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141. I'll get him.
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142. What is this?
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143. The comedy store?
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144. Bloody hell, look at them.
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145. Are you kidding me?
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146. Come on, guys.
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147. Jeff and Jim.
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148. - Yes.
- Correct.
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149. Geez.
Look at you two.
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150. You are identical.
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151. You're not dressing like
this especially today?
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152. No, no.
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153. We wear this for
the restaurant.
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154. You've evengot the same sneakers on.
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155. Pen there, pen there.
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156. I didn't even notice that.
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157. T-shirt there, t-shirt there.
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158. Bit of flower there,
bit of flower there.
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159. It's quite scary.
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160. - Jim.
- Yep.
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161. - Jeff?
- Yep.
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162. So who's in charge?
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163. He is.
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164. No, basically, I am.
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165. I have worked here
longer than he has.
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166. OK, what, since 1963?
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167. Come on.
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168. Oh, no, no.
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169. We bought it about 14 years ago.
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170. So why aren't
you open for lunch?
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171. The Capris never openedfor lunch, which is good.
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172. I'd rather go on the computer,
watch TV, play poker.
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173. The problem is for
lunch, we'd have
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174. to get another whole staff.
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175. Goof off, sit in the sun.
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176. You haven't even tried it.
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177. No, I haven't.
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178. No, I'm not ready to
jump into the lunch yet.
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179. OK.
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180. But you're open
every day for dinner.
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181. Wednesday through Sunday.
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182. Say that again.
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183. Wednesday through Sunday.
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184. What's wrong with
Monday, Tuesday?
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185. So help me understand this.
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186. So you're actually closedlonger than you're open?
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187. Yeah.
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188. Really?
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189. Mm-hm.
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190. OK.
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191. Well, thanks for updating me.
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192. I'm going to sit down and eat.
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193. - Please.
- Right over here.
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194. Thank you.
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195. Let me get you some water.
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196. I'll get the water.
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197. No, I'll get the water.
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198. Geez.
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199. Seriously?
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200. Are these menus
from 1963 as well?
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201. No.
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202. They're getting old.
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203. I know, we have to get—
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204. You're kidding me.
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205. Look at that.
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206. Is this a joke?
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207. No, it's not.
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208. You're kidding me.
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209. I can't believe
they're falling apart.
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210. You can't even read
that, it's so dirty.
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211. First impressions, wow.
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212. OK.
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213. Give me five minutes to
have a read of the menu.
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214. OK.
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215. And I'll catch up
with you guys later.
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216. OK.
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217. Holy crap.
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218. I don't know what
Chef Ramsay expected,
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219. but it's not a shishi place.
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220. I'm not a shishi kind of guy.
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221. I'm more down to Earth.
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222. - Hello.
- Oh, hello.
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223. I'm Colleen.
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224. - I'm your server today.
- OK.
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225. Nice to see you.
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226. Colleen, how long
have you been here?
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227. Nine and 1/2 years.
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228. - , a decade.
- Yes.
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229. Seriously, what was the lastthing that got changed in here?
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230. Oh, this is still the sameway the original owners had it.
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231. Really.
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232. The wallpaper's been
up there for 35 years.
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233. My god.
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234. Let's get through
the menu, yeah?
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235. Let's start off with
meatball sandwich.
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236. I love meatballs.
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237. Who makes them?
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238. They come from a companythat we order from.
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239. - You're kidding me.
- No.
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240. You can't even
make a meatball.
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241. I can.
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242. OK, let's go for
the meatball sandwich.
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243. And let's go with the
chicken scarpello.
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244. Pizza.
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245. Let's go for the Capri Colossal.
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246. You want the big one?
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247. Yeah.
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248. Why not?
OK.
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249. I'll let you put the order in.
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250. Thank you.
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251. You're welcome.
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252. OK, what do we have to make?
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253. Chicken scarpello, meatballsandwich, extra large Colossal.
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254. He wants an extra large?
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255. Jim, get me an
extra large dough.
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256. What does he want?
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257. A Colossal.
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258. All righty.
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259. So it's not just the menus.
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260. Oh, dear.
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261. Bits of sauce down there, crap.
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262. Just disgusting.
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263. Bits of everywhere.
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264. There's tape on the carpet.
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265. Look at this place.
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266. When was the last time
the place was cleaned?
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267. Not lately.
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268. How long has this
stuff been here?
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269. 20 years.
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270. 20 years.
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271. Bloody hell.
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272. Oh, it's like it's snowing.
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273. Oh, my god.
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274. That's gross, no?
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275. Yes.
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276. That's above people's—
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277. That's very— yes.
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278. Jim, two seconds please.
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279. When was the last time
this place was cleaned?
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280. Have you seen this?
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281. No, I did not.
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282. My goodness me.
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283. Who's responsible for
the cleaning here?
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284. I'm responsible.
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285. I didn't do it.
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286. Have you seen the fans?
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287. I do not like to clean.
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288. I hate cleaning.
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289. To me, that's a
four letter word.
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290. So I'm about to start eating.
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291. I give that a little shake, and all of the sudden,
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292. the dust just runs down.
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293. Let me wash my hands
before I start eating.
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294. What a mess.
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295. You want to microwave
these meatballs, please?
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296. OK.
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297. Come on.
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298. Work with me.
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299. Cheese.
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300. Sandwiches are ready.
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301. OK.
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302. Meatball sandwich.
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303. Meatball sandwich.
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304. OK, and so they
buy the meatballs.
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305. They defrost them.
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306. And then, has that
been microwaved or—
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307. Yes.
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308. Thank you.
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309. OK, what else do
we have to make?
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310. Scarpello.
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311. That's nasty.
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312. When a restaurant can't evenbother to make a meatball,
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313. that's not a good sign.
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314. Let me tell you that.
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315. Somebody should tell him thechicken's definitely dead.
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316. Oh, not again.
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317. What's the matter
with these guys?
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318. Oh, my god.
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319. What in the hell is that?
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320. It's the Colossal pizza.
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321. Wow.
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322. I mean, it's like someone'scleared out the fridge.
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323. Look at it.
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324. It's endless.
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325. It has a little
bit of everything
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326. except for anchovies.
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327. Oh, that's dreadful.
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328. Thank you.
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329. The crap and the gunk ontop of it is just hideous.
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330. He didn't like the pizza?
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331. He's not liking anything.
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332. Oops.
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333. Now we have the
chicken scarpello.
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334. Oh.
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335. Wow.
It looks dull.
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336. That's not right.
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337. It smells.
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338. Is that fresh?
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339. Can you ask them how old
the chicken is, please?
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340. Whoa, that was nasty.
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341. How old is the chicken?
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342. I don't know.
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343. When did we get it?
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344. I don't know.
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345. We took it out of the
freezer yesterday.
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346. Tell him it's 14 years old.
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347. We took it out of
the freezer yesterday.
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348. It's frozen.
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349. It is not fresh
because we can't afford
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350. to keep fresh meat
here all the time
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351. because we don't
serve that much.
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352. If he wants to donate money sol can make it fresh, no problem,
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353. but otherwise tough.
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354. They're not open for lunch.
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355. But so far, what I've
just experienced,
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356. they shouldn't be open
for dinner either.
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357. He took it out of thefreezer yesterday and doesn't
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358. remember when the delivery was.
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359. Excuse me.
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360. Oh dear, excuse me.
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361. Under the tables, it's
littered with gum.
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362. Colleen?
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363. Yes?
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364. Look at that?
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365. It's everywhere.
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366. Absolutely disgusting, how lazy some people can be.
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367. Let's go on a gumball rally.
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368. Oh, god,
under there, look.
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369. Look at the size of
the gum under that one.
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370. Oh, look at one of the ends.
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371. In the corner.
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372. Oh, my god.
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373. Look at that one there.
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374. When was the last time
the tables were cleaned?
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375. Not ever that I've
known of, underneath.
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376. They've never been
cleaned underneath.
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377. No.
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378. Oh, my god.
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379. 1, 2, 3, 4, 5.
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380. 1, 2, 3, 4, 5, 6.
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381. 6, 7, 8, 9, 10.
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382. 18, 19, 20 bits of gum.
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383. Every frickin' table—
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384. Has gum underneath of it.
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385. —has gum underneath.
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386. No.
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387. Don't say that.
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388. Come on.
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389. Stop cyring.
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390. Grow up, you.
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391. you.
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392. Jim, Jeff.
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393. Coming.
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394. I'm really nervous.
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395. Oh, dear.
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396. Dear, oh dear, oh dear.
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397. I'm afraid of what
Chef Ramsay has to say.
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398. Honestly, you seem like niceguys, but that was painful.
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399. The general feel of the
place is disgusting.
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400. I can tell how much
you don't care.
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401. You just stand there withyour foot on the booth.
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402. Can you get your dirtyfeet off your own booths?
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403. Have a look at this.
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404. Every table is litteredwith stale, disgusting gum.
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405. We just— we never looked
underneath the table.
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406. Didn't have the time?
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407. Busy for lunch?
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408. Open seven days a week?
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409. Not.
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410. The meatball
sandwich, disgusting.
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411. The chicken was turning.
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412. And then the Colossal
caked with crap.
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413. Were they canned
mushrooms on top?
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414. Yeah.
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415. Canned olives?
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416. Mm-hm.
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417. Soggy and tasteless.
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418. Where is the pride?
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419. I don't know.
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420. Come on, guys.
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421. It's like a joke.
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422. Find a pulse and get real.
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423. Before we open for
dinner tonight,
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424. would you mind
wiping the lampshade?
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425. And can somebody
go under the tables
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426. and get rid of that gum?
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427. Yeah.
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428. I'm going for lunch.
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429. I'll see you later.
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430. I'm starving.
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431. Capri, classic
Italian, what a joke.
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432. He said our food sucked.
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433. And that our restaurant'sreally filthy.
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434. I didn't think it was that bad.
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435. After sampling
the horrendous food—
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436. That's not right.
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437. —and discovering adining room that hasn't been
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438. cleaned in quite some time—
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439. Oh, god, under there, look.
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440. —Chef
Ramsay has instructed
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441. the twins to clean
up the restaurant
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442. before dinner service.
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443. You do the fans.
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444. I don't want to get on a ladder.
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445. Let's get Darian in here.
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446. I have a staff
to do the cleaning.
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447. That's why I'm
considered the boss.
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448. And they are someone
that works with me—
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449. for me.
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450. Get in here now.
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451. We don't have a lot of time.
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452. We have to turn everything over.
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453. We got an hour before
we're supposed to open.
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454. After the staff takesover the cleaning of the dining
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455. room, Capri opens for dinner.
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456. Hello.
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457. And Chef
Ramsay arrives
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458. to see the twins in action.
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459. I've never seen akitchen like this before.
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460. This place is
littered with crap.
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461. What's that there?
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462. CO2 for the beer.
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463. Look at those shelves.
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464. I mean, that's grime.
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465. That's like 14 years
of grime there.
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466. Chef Ramsay was,
oh, there's dust here.
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467. There's— this is just like—
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468. it's not that bad.
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469. What's in here?
Dare I?
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470. Vegetables.
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471. That's the vegetables.
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472. What's this at the bottom?
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473. That's supposed
to be eggplant.
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474. Eggplant Parmesan.
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475. When were they cooked?
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476. Last Thursday.
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477. Last Thursday?
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478. God almighty.
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479. Look at that.
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480. Feel that.
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481. Tomato sauce.
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482. Yeah, but feel it.
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483. We just made it today.
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484. So what's it doing
in the fridge?
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485. Hold that.
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486. I know it's hot.
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487. Hold it.
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488. What does hot things
do that are sealed
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489. that goes inside a cold fridge?
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490. The sauce goes sour.
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491. I didn't know that.
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492. You didn't know that.
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493. I suggest you spend five minutessorting out your first
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494. before you start cooking, yeah?
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495. OK.
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496. I should have known better.
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497. He's right, but he's justa pain in the ass about it.
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498. Darian?
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499. Want me to go
through it real quick?
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500. Yeah.
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501. Trash.
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502. With the rottenvegetables thrown away—
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503. I need an order
of wings please.
Copy !req
504. —and the
orders pouring in, Jim
Copy !req
505. and Jeff get back to cooking—
Copy !req
506. Order of green beans, please.
Copy !req
507. —and begin tosend food out of the kitchen.
Copy !req
508. Make sure they say a prayerbefore they start eating that.
Copy !req
509. OK, the chicken.
Copy !req
510. But the diners
are less than impressed.
Copy !req
511. They sent this back.
Copy !req
512. They didn't like it?
Copy !req
513. They said that
they can't eat it.
Copy !req
514. What was this?
Copy !req
515. And a pile of mush.
Copy !req
516. Big pile of mush.
Copy !req
517. Is anyone taste anything, seasoning, tasting?
Copy !req
518. Every time a dish came backit was like losing a customer.
Copy !req
519. And it hurts.
Copy !req
520. What was wrong with it?
Copy !req
521. It's too floury
and not enough sauce.
Copy !req
522. It makes me feel like a loser.
Copy !req
523. I do really feel like
a loser right now.
Copy !req
524. Jeff?
Copy !req
525. You OK?
Copy !req
526. I'm just frustrated.
Copy !req
527. I'm working on it.
Copy !req
528. Go outside, get
some fresh air.
Copy !req
529. What's the matter?
Copy !req
530. That was a failure.
Copy !req
531. You can't give up like that.
Copy !req
532. I'm not trying to.
Copy !req
533. It's not going right.
Copy !req
534. I need to see what I've gotto work with before I can start
Copy !req
535. looking at any form of change.
Copy !req
536. You have to bounce back.
Copy !req
537. I'm working on it.
I really am.
Copy !req
538. Jeff, you've got to.
Copy !req
539. Come on.
Copy !req
540. OK.
Copy !req
541. Let's go.
Copy !req
542. Come on.
Copy !req
543. Let's go.
Copy !req
544. Chef Ramsay's right.
Copy !req
545. You've got to pull yourselftogether and get back in there
Copy !req
546. and get through the night.
Copy !req
547. How are we doing?
Copy !req
548. We're doing well, sir.
Copy !req
549. Thanks to Chef
Ramsay's encouragement,
Copy !req
550. Jeff jumps back
into dinner service
Copy !req
551. and tries to help
his brother Jim
Copy !req
552. get the kitchen back on track.
Copy !req
553. Keep it up, Jim.
You're doing a good job.
Copy !req
554. But unfortunately, he only makes matters worse.
Copy !req
555. Jim, what have
you done to those?
Copy !req
556. I don't know what
happened to those.
Copy !req
557. I really don't.
Copy !req
558. You defrosted them in the bag?
Copy !req
559. I think they were
defrosted in the bag.
Copy !req
560. And I—
- Jeff?
Copy !req
561. Yeah?
Copy !req
562. The chicken tenders, what did you do to them to defrost them?
Copy !req
563. I put them on the steam table.
Copy !req
564. You defrosted them in thesteam table from frozen.
Copy !req
565. Yeah.
Copy !req
566. Oh, my god.
Copy !req
567. Not what you're
supposed to do.
Copy !req
568. No.
Copy !req
569. Frozen food needs to
be defrosted naturally.
Copy !req
570. - Right.
- Give me the bag.
Copy !req
571. Where's the bag?
Copy !req
572. Oh, god almighty.
Copy !req
573. We can't serve them.
Copy !req
574. You'll kill somebody.
Copy !req
575. Talk to me.
Copy !req
576. What am I supposed to say?
Copy !req
577. It's a mistake.
Copy !req
578. It's a lethal mistake.
Copy !req
579. It's really bad.
Copy !req
580. Is that what I ate lunchtime?
Copy !req
581. Yeah.
Copy !req
582. Oh,
Copy !req
583. It's disgusting.
Copy !req
584. I've been feeling a littlebit crap all afternoon.
Copy !req
585. What are you two doing?
Copy !req
586. I up.
Copy !req
587. Well, what do you
want me to say?
Copy !req
588. I want you to step up to the plate and be a man.
Copy !req
589. I screwed up.
Copy !req
590. You haven't told anyone yet.
Copy !req
591. He was just being a jerk.
Copy !req
592. He was an ass.
Copy !req
593. I'm so tired of him just
pushing and pushing.
Copy !req
594. Grow some and
take it off the menu.
Copy !req
595. I've had enough.
Copy !req
596. I'm so pissed.
Copy !req
597. I can only take so much
before I fight back.
Copy !req
598. Jim, Jim, Jim.
Copy !req
599. It's an hour
into a dinner services—
Copy !req
600. Oh, god almighty.
Copy !req
601. —and
Chef Ramsay has just
Copy !req
602. discovered a lethal mistake—
Copy !req
603. spoiled chicken at Capri.
Copy !req
604. You'll kill somebody.
Copy !req
605. What am I supposed to say?
Copy !req
606. Take it off the menu.
Copy !req
607. Jim, Jim.
Copy !req
608. Out of the way.
Copy !req
609. Ladies and gentlemen, dueto certain circumstance,
Copy !req
610. we have no chicken tonight.
Copy !req
611. My apology to everyone here.
Copy !req
612. If you just want to have what you're eating now and leave,
Copy !req
613. I understand fully.
Copy !req
614. And I apologize.
Copy !req
615. There may have been a moresubtle way of doing that.
Copy !req
616. Get out of my way.
Copy !req
617. When we cancelledall our chicken orders,
Copy !req
618. we got screwed.
Copy !req
619. Will you stop
acting like a baby?
Copy !req
620. Oh, blow it out your
Copy !req
621. Excuse me?
Copy !req
622. You heard it.
Copy !req
623. Hey, need diaper changing.
Copy !req
624. Little poopoo and cacapants.
Copy !req
625. He's the baby.
Copy !req
626. He's the one that's
whining over everything.
Copy !req
627. I don't need to hear this crap.
Copy !req
628. Why do you have
to behave like this?
Copy !req
629. I'm going to get yelled at.
Copy !req
630. You're walking
around like a big baby.
Copy !req
631. And I'm just asking
you to grow up
Copy !req
632. a little bit, show a
little bit of respect
Copy !req
633. for what you're trying to cook.
Copy !req
634. off.
Copy !req
635. Oh, my god.
Copy !req
636. You big, wet noodle.
Copy !req
637. Do you want a
blanket and a bottle?
Copy !req
638. Do you need one?
Copy !req
639. Upside the head?
Copy !req
640. Jim, stop it please.
Copy !req
641. Oh, my god.
Copy !req
642. What a spoiled brat.
Copy !req
643. Jim, shut up, please.
Copy !req
644. You're not helping the cause.
Copy !req
645. Oh, my god.
Copy !req
646. Now he's setting
himself on fire.
Copy !req
647. I hope so.
Copy !req
648. Are they always
acting this childish?
Copy !req
649. Oh, yeah.
Copy !req
650. They don't get their way, theycry or throw a temper tantrum.
Copy !req
651. Oh, my god.
Copy !req
652. To walk into the diningroom like that and scream.
Copy !req
653. As I said, temper tantrum.
Copy !req
654. There's a part of me
that is very satisfied
Copy !req
655. to see the boys finally
get what they deserve,
Copy !req
656. a lesson in humility.
Copy !req
657. OK.
Copy !req
658. Where are you at now?
Copy !req
659. I don't know.
Copy !req
660. Let me go check
on that for you.
Copy !req
661. Can I pass you this?
Copy !req
662. They've been here
since we opened
Copy !req
663. and they haven't
got their food yet.
Copy !req
664. Jim, some of the
tables have been
Copy !req
665. waiting two hours out there.
Copy !req
666. I know.
Copy !req
667. Well, you don't even
seem to be bothered.
Copy !req
668. I am bothered.
Copy !req
669. Yeah, but there's
only three tables that
Copy !req
670. have been served their entrees.
Copy !req
671. Come on, guys.
Copy !req
672. Just show a little
bit more enthusiasm.
Copy !req
673. I mean, surely.
Copy !req
674. No.
Copy !req
675. It doesn't look good.
Copy !req
676. Damnit.
Copy !req
677. This can't be happening.
Copy !req
678. It's just like a bad nightmare.
Copy !req
679. - Let's drink our wine and go.- I'm out of here.
Copy !req
680. Window wants to walk.
Copy !req
681. Cancel window.
Copy !req
682. Customers
were not happy.
Copy !req
683. Some got tired of
waiting and left.
Copy !req
684. It was very disappointing.
Copy !req
685. It was a bad night.
Copy !req
686. Our dishes took
longer than usual.
Copy !req
687. It was just an
embarrassing night.
Copy !req
688. OK.
Copy !req
689. Today can be summed up
in one four letter word.
Copy !req
690. Lazy.
Copy !req
691. I can't even start
to help both of you
Copy !req
692. when you're not
helping yourselves.
Copy !req
693. I really need to do
something, both of you.
Copy !req
694. Go through your
kitchen and clean it.
Copy !req
695. Not your staff, you.
Copy !req
696. Both of you.
Got it?
Copy !req
697. Yep.
Copy !req
698. Good night.
Copy !req
699. Get to work.
Copy !req
700. We were lazy.
Copy !req
701. Now we're paying for it.
Copy !req
702. We're failures.
Copy !req
703. Yay.
Copy !req
704. What's wrong, Jim?
Copy !req
705. I feel bad.
Copy !req
706. We are in trouble.
Copy !req
707. I really don't know
if we can fix it.
Copy !req
708. That's the problem.
Copy !req
709. Go take a break, Jim.
Copy !req
710. After the twins spendmost of the night cleaning
Copy !req
711. Chef Ramsay arrives early.
Copy !req
712. And with the help oflongtime waitress Colleen
Copy !req
713. and pizza maker Darian,
he does something
Copy !req
714. the twins have never done—
Copy !req
715. open for lunch.
Copy !req
716. OK, Darian.
Yes, sir.
Copy !req
717. It's
going to be fast.
Copy !req
718. It's going to be furious.
Copy !req
719. But you can do it, OK?
Copy !req
720. Yeah, I'm game for this.
Copy !req
721. How you doing?
Copy !req
722. You should come in
and have some lunch.
Copy !req
723. I would like the
lasagne please.
Copy !req
724. Pizza.
Copy !req
725. Pizza up.
Copy !req
726. Lasagne up.
Copy !req
727. Lasagne.
Copy !req
728. Enjoy.
Copy !req
729. This is delicious.
Copy !req
730. This is really good.
Copy !req
731. Oh, look at that.
Copy !req
732. We've got a sign twirler.
Copy !req
733. Now open for lunch.
Copy !req
734. Cool.
Copy !req
735. What's going on here?
Copy !req
736. I can't believe
this is happening.
Copy !req
737. Wow.
Copy !req
738. This is our place?
Copy !req
739. Hi, welcome.
Copy !req
740. Hi.
Copy !req
741. Thanks for making it today.
Copy !req
742. - Thank you.
- Take a seat.
Copy !req
743. Feeling a little bit peckish?- Yeah.
Copy !req
744. Yeah?
Copy !req
745. Well, let me get you anice little chopped salad.
Copy !req
746. This is different.
Copy !req
747. Let's start off with
a little chopped salad.
Copy !req
748. Thank you.
Copy !req
749. And make sure
you save some room
Copy !req
750. for an Italian sausage
lasagne and a very
Copy !req
751. simple margarita pizza.
Copy !req
752. Thank you.
Copy !req
753. That's good pizza.
Copy !req
754. I like it.
Copy !req
755. Thank you.
Copy !req
756. OK.
Copy !req
757. While you two were at
home, nice and cozy,
Copy !req
758. I got here early this morningwith Darian and Colleen.
Copy !req
759. I think today we've put over$300 in the cash register.
Copy !req
760. Wow. $300.
Copy !req
761. If we do that five times
a week, that's $1,500.
Copy !req
762. That's almost our rent.
Copy !req
763. So it's a lot of money.
Copy !req
764. Talk to me.
Copy !req
765. I'm just very happy.
Copy !req
766. Yeah.
Copy !req
767. I had my eyes shut.
Copy !req
768. And that was wrong.
Copy !req
769. I sat on my butt being lazy.
Copy !req
770. You can't have your buttstuck to your bed every morning.
Copy !req
771. You've got to get out
and break the mold.
Copy !req
772. Message understood,
loud and clear?
Copy !req
773. Yep.
Copy !req
774. Loud and clear.
Copy !req
775. After finallygetting through to the twins
Copy !req
776. about their
laziness, Chef Ramsay
Copy !req
777. wants to dig a little deeper.
Copy !req
778. He has an unorthodox
plan that will
Copy !req
779. allow the brothers to
work out their issues
Copy !req
780. and their frustrations.
Copy !req
781. Time to let go of the pastand to embrace the future.
Copy !req
782. Gloves on.
Copy !req
783. I'm not going to befighting Chef Ramsay, am I?
Copy !req
784. I want to know what's
holding you back.
Copy !req
785. One, two.
Copy !req
786. Oh, for god's sake.
Copy !req
787. What is that?
Copy !req
788. What is that?
Copy !req
789. I don't work out.
Copy !req
790. This is like the
starting old car.
Copy !req
791. After a year sittingthere, it's going to go—
Copy !req
792. fart out a little bit.
Copy !req
793. Come on.
Copy !req
794. What pisses you off the most?
Copy !req
795. - What is it?
- Myself.
Copy !req
796. Why?
Copy !req
797. Because I'm lazy.
Copy !req
798. When was the last time
you did something 100%?
Copy !req
799. I can't remember.
Copy !req
800. What are you afraid of?
Copy !req
801. Tell me.
Copy !req
802. Screwing up.
Copy !req
803. Damn it.
Copy !req
804. It's just screwing up.
Copy !req
805. I've done it all my life.
Copy !req
806. I'm a failure.
Copy !req
807. You're not a failure.
Copy !req
808. Yes, I am.
Copy !req
809. You're not.
Copy !req
810. We all make mistakes in life.
Copy !req
811. Embrace change.
Copy !req
812. Are you keen to make
this business work?
Copy !req
813. Yeah.
Copy !req
814. It's time.
Copy !req
815. I'm ready to move on tomake a success out of this.
Copy !req
816. OK.
Last 10.
Copy !req
817. Let's go.
Copy !req
818. And again.
And again.
Copy !req
819. Come on.
Hit it.
Copy !req
820. Stop kissing it.
Copy !req
821. Come on.
Copy !req
822. Come on.
Copy !req
823. And again.
Copy !req
824. Ready to change?
Copy !req
825. Yes.
Copy !req
826. Good man.
Copy !req
827. Get the out of here.
Copy !req
828. I know I'm going to putbehind me all the laziness
Copy !req
829. and look towards the future and the successes that are coming.
Copy !req
830. Jeff.
Copy !req
831. Let's go.
Copy !req
832. Good.
Copy !req
833. Good.
Copy !req
834. Nice.
Copy !req
835. It feels good to just letout a whole bunch of
Copy !req
836. that I've been hanging on to.- Nice.
Copy !req
837. Nice.
Nice.
Copy !req
838. Take a breather.
Good.
Copy !req
839. Wow.
Copy !req
840. What does this
restaurant mean for you?
Copy !req
841. A life.
Copy !req
842. A career.
Copy !req
843. And you think by sittingon your lazy ass all day
Copy !req
844. long and turning uphalfway through the day's
Copy !req
845. going to make it work?
Copy !req
846. You need to commit.
Copy !req
847. Good.
You.
Copy !req
848. In here.
Copy !req
849. Let's go.
Copy !req
850. I don't want any head shots.
Copy !req
851. Just one round.
Copy !req
852. And tell each other,
it's time to work.
Copy !req
853. Let's go.
Copy !req
854. We can work together.
Copy !req
855. And we can be
successful, we just
Copy !req
856. got to to talk to each other, not keep anything inside.
Copy !req
857. 5, 4,
3, 2, 1, and stop.
Copy !req
858. Well done.
Copy !req
859. Give him a hug.
Copy !req
860. Boxing each other
was a good exercise
Copy !req
861. because it cleared the
air and it showed me
Copy !req
862. that it's time for me to workhard for the business for both
Copy !req
863. of us.
Copy !req
864. OK.
Copy !req
865. Good.
Copy !req
866. It's time for change.
Got it?
Copy !req
867. Got it.
Copy !req
868. Are you ready?
Copy !req
869. Ready.
Copy !req
870. Good Get cleaned up.
Copy !req
871. Meet me back at the restaurant.
Copy !req
872. Satisfied thatthe twins are ready to make
Copy !req
873. some changes within themselves,
Copy !req
874. - OK, how are you feeling?
- Good.
Copy !req
875. —Chef
Ramsay now wants
Copy !req
876. to focus on something elsethat needs a major change—
Copy !req
877. the food.
Copy !req
878. When was the last time
you made a meatball?
Copy !req
879. Probably five years ago.
Copy !req
880. And why did you stop?
Copy !req
881. It was easier.
Copy !req
882. Lazy.
Copy !req
883. Oops.
Copy !req
884. Let's make a
meatball together.
Copy !req
885. It's been a long time
since we made meatballs.
Copy !req
886. But I'm ready to do this.
Copy !req
887. I am a professional.
Copy !req
888. Right.
Copy !req
889. Ground beef, season, yeah, salt and pepper, garlic,
Copy !req
890. handful of chili flakes.
Copy !req
891. Chef Ramsay is my
magician in the kitchen.
Copy !req
892. Oh, you just add this
and this and this.
Copy !req
893. And it's just like—
Copy !req
894. Jeff?
Copy !req
895. How big
do you like your balls?
Copy !req
896. Uh, pretty good size.
Copy !req
897. I mean, you know—
Copy !req
898. Go full size.
Copy !req
899. What?
Copy !req
900. Have a taste?
Copy !req
901. What do you think?
Copy !req
902. It's good.
I like it a lot.
Copy !req
903. - Can you do that?
- Yes.
Copy !req
904. Can you do that
if he needs help?
Copy !req
905. Yes.
Copy !req
906. Homemade meatballs.
Copy !req
907. The difference is night and day.
Copy !req
908. Homemade.
Copy !req
909. - Homemade.
- I can't hear you.
Copy !req
910. - Homemade.
- Can't hear you.
Copy !req
911. It's homemade meatballs.
Copy !req
912. Get outside and shoutit in the street,
Copy !req
913. homemade meatballs.
Copy !req
914. Tell them in the neighborhood.
Copy !req
915. We have homemade meatballs.
Copy !req
916. I can't hear you.
Copy !req
917. We have homemade meatballs.
Copy !req
918. Finally.
Copy !req
919. Stop.
Copy !req
920. We have homemade meatballs.
Copy !req
921. We have homemade meatballs.
Copy !req
922. Everybody, we have
homemade meatballs.
Copy !req
923. Faced with arestaurant that hasn't been
Copy !req
924. touched since 1963,
Chef Ramsay and his team
Copy !req
925. work overnight to
give this restaurant
Copy !req
926. one of the biggest makeovers in'Kitchen Nightmares" history.
Copy !req
927. Right.
Good morning.
Copy !req
928. Good morning.
Copy !req
929. You are in for a big shock.
Copy !req
930. Are you ready to
see the new Capri?
Copy !req
931. Yes.
Copy !req
932. Good.
Copy !req
933. On the count of three.
Copy !req
934. 1, 2, don't peek, 3.
Copy !req
935. Oh, wow.
Copy !req
936. Oh, my god.
Copy !req
937. Wow.
Copy !req
938. Oh, my god.
Copy !req
939. This is nice.
Copy !req
940. Just have a look.
Copy !req
941. We have brought a Capri from1963, fast forwarded it,
Copy !req
942. transformed it to 2011.
Copy !req
943. It's beautiful.
Copy !req
944. Look at it.
Copy !req
945. Cool, hip.
Copy !req
946. This place is
going to be hoping.
Copy !req
947. This is nice.
Copy !req
948. Oh, wow.
Copy !req
949. Gone is the carpet thatwas stuck together with tape.
Copy !req
950. You have the most
amazing reclaimed
Copy !req
951. wood lining the walls.
Copy !req
952. Look at—
Copy !req
953. Yeah, that's right.
Copy !req
954. We had to put it on
the wall as well.
Copy !req
955. Colleen, what do you think?
Copy !req
956. Isn't it amazing?
Copy !req
957. It's amazing.
Copy !req
958. We got rid of those hideous green booths.
Copy !req
959. You have the most amazingtailor made cut pews as benches
Copy !req
960. from your local church.
Copy !req
961. Oh, wow.
Copy !req
962. Sit
down in the pew.
Copy !req
963. Are you happy?
Copy !req
964. Yeah.
Copy !req
965. Like a pig in.
Copy !req
966. Yeah.
Copy !req
967. It's great.
Copy !req
968. Colleen?
Copy !req
969. Yes, sir.
Copy !req
970. Come forwarddarling, and bring those menus
Copy !req
971. from the pocket there.
Copy !req
972. Gone are the dirty
plastic menus.
Copy !req
973. Designed on what your kitchenis capable of producing.
Copy !req
974. So now it's time to stop
ignoring the business
Copy !req
975. - and run the business.
- OK.
Copy !req
976. Yeah?
Copy !req
977. I get nervous when
you don't talk.
Copy !req
978. He's totally stunned.
Copy !req
979. Come on.
Copy !req
980. It's just amazing.
Copy !req
981. It really is.
Copy !req
982. I've never heard
you this quiet.
Copy !req
983. I don't have anything—
Copy !req
984. What's the matter?
Copy !req
985. It's just amazing.
Copy !req
986. I'm in shock.
Copy !req
987. I never thought it
could look so different.
Copy !req
988. This is beyond what I couldever think could happen.
Copy !req
989. It's amazing.
Copy !req
990. Wow, we're moving up.
Copy !req
991. And it's exciting.
Copy !req
992. Second chance on life.
Copy !req
993. It's going to be the coolestplace to Eagle Rock now.
Copy !req
994. Exactly that.
Copy !req
995. All right. Come through, please.
Copy !req
996. Look at this stuff.
Copy !req
997. Let's set off with
meatballs al forno, yes?
Copy !req
998. What are they?
Copy !req
999. Homemade meatballs.
Copy !req
1000. Homemade meatballs.
Copy !req
1001. OK, salad to the table.
Copy !req
1002. Welcome an Italian
chopped salad.
Copy !req
1003. For me, the hallmark, thepizza, the Margarita classic.
Copy !req
1004. Eggplant, parm pie, delicious.
Copy !req
1005. And just gives acompletely different twist.
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1006. Now, entrees.
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1007. Baked meat lasagne.
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1008. One of my favorites, yeah?
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1009. Baked herb chicken with
fingerling potatoes
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1010. and a white wine sauce.
Jim?
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1011. I like it.
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1012. - That's Jeff.
- A lot.
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1013. It's cool.
I'm Jeff.
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1014. That's Jim.
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1015. All right,
a little taste.
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1016. - Yes.
- Jump in.
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1017. All right.
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1018. Oh, the broccoli is so good.
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1019. The food looks unbelievable.
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1020. And it even tastes better.
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1021. It's excellent.
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1022. The eggplant is amazing.
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1023. I'm starting to
get full already
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1024. and I haven't tasted
half the stuff.
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1025. Excuse me.
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1026. Welcome.
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1027. Put you right over here, please.
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1028. Word of
Capri's relaunch
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1029. has spread through Eagle Rock.
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1030. We have a new menu.
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1031. We have great salads andappetizers to start with.
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1032. And the dining roomfills up quickly with customers
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1033. eager to try the new menu.
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1034. You want to do
the mac and cheese?
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1035. Boneless chicken wings.
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1036. I'll go grab
that and come back.
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1037. All right.
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1038. Let's go.
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1039. Here you go, Jim,
medium Margarita
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1040. pizza and a baked chicken.
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1041. I want you to call it
out like a chef, owner.
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1042. I've got two—
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1043. what is that?
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1044. Hot potato skins, two wings.
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1045. Yes, sir.
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1046. How you doing, Jim?
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1047. I'm nervous.
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1048. But I have to believe
that I am in charge
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1049. and I know what I'm doing.
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1050. Own it.
Own it.
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1051. Own it.
Yeah?
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1052. Got to lead from the top, buddy.
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1053. In spite
of Jim's nerves—
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1054. Table five is ready.
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1055. Pick it up please.
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1056. —food
is quickly making
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1057. its way out to the diners.
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1058. Not hot enough.
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1059. Perhaps a
little too quickly.
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1060. me.
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1061. Listen, guys, guys.
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1062. The chicken's not hot enough, especially inside there.
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1063. Get it in the oven,
get the pan hot first.
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1064. Jim, I think, was startingto really get a little panicky.
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1065. Jim, give me a time
on the chicken, please.
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1066. I've got the
chicken in the pan.
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1067. It's heating up.
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1068. Jim, bounce back.
It's not a race.
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1069. Customers will
wait for good food.
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1070. Hot food out in the window.
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1071. I'm dragging the meatballs.
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1072. Here's spaghetti and meatball.
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1073. Is that how I
show you to plate
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1074. a spaghetti meatball?
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1075. No.
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1076. It looks like some
on my plate.
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1077. Jim, Jim, it's like come on.
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1078. It's so easy.
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1079. Just on, and you are morethan capable of doing that,
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1080. I'm telling you.
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1081. It's not rocket science.
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1082. , you can't
even grate cheese.
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1083. Stop panicking and focus.
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1084. I'm panicking
right now because we
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1085. want to get food out quick.
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1086. But it's like, hey,
don't screw this up.
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1087. It's an
hour into service
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1088. and Jim is struggling to
keep up with the orders.
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1089. Jim, how much longer
on my table four?
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1090. It's coming up right now.
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1091. Unfortunately,
a relaunch
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1092. that had such promise—
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1093. Did you really?
I did not see that.
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1094. —looks like
it's slipping away.
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1095. You're chicken's coming also.
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1096. Jim, look at me.
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1097. What table number is that for?
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1098. 16 is— Darian, you
cutting it right now?
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1099. I have a mushroom
and a meat lover.
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1100. Cut it right up.
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1101. This is going to 16.
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1102. They've haven't even
got their appetizers.
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1103. Oh, for sake.
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1104. Goddarn it.
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1105. Oh, come on. Come in, you.
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1106. Come here, both of you.
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1107. I need you for 30 secondsout of all this
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1108. Oh, man.
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1109. We're doing this again.
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1110. I thought we got through this.
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1111. Please don't let
this be then end.
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1112. Oh, no, no.
No, no, no.
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1113. It's relaunch
night at Capri.
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1114. And with the kitchen backed up—
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1115. Jim, give me a time
on the chicken please.
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1116. The chicken what's in thepan and stuff, it's heating up.
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1117. —and dinerswaiting over an hour for food,
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1118. Chef Ramsay has seen enough.
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1119. Look at me.
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1120. Look at me.
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1121. Right now, you're making
yourselves look stupid.
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1122. - Right.- It's a big night tonight.
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1123. Yes.
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1124. And you're pissing it up.
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1125. Yes.
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1126. So please listen to me.
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1127. You have to command
your kitchen.
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1128. You have to work together.
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1129. But it's not a race.
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1130. Customers are going
to wait for good food.
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1131. Stop panicking and focus.
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1132. OK?
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1133. Yes.
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1134. Come on.
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1135. Chef Ramsay is like,
what is this?
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1136. How could you?
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1137. And I go— we slipped backinto our old ways of doing it.
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1138. And it's like, you've got tochange, this is a new Capri.
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1139. I need an order of garlicknots and pepperoni and cheese.
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1140. - Yes, sir.
- Go help him.
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1141. - I'll take care of this.
- Got it.
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1142. It's time that I grew up.
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1143. It's time that I started workingas a man and not as a butthead.
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1144. Sausage and bean, put
some cheese on this.
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1145. - I put basil on this, right?- Yeah.
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1146. Put a little oregano.
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1147. OK, Jim.
Good.
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1148. Now we're getting a system., yes?
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1149. Yep. GORDON RAMSAY: What's next?
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1150. - 16.
- Good.
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1151. I've got hot food up here.
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1152. Please serve it.
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1153. Once we started hittingour rhythm, it was great.
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1154. Because things were
going out, settle down,
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1155. and we've got it zooming along.
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1156. How are we doing?
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1157. So good.
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1158. The meatballs are
our favorite thing.
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1159. This is really good.
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1160. This is made from scratch.
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1161. You can tell.
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1162. This is so amazing.
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1163. It's been one hell of
a roller coaster ride.
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1164. But we've learned a
lot from Chef Ramsay.
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1165. And he's left us with a lotof inspiration and hope.
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1166. I can see that we
will make it if we
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1167. keep doing what we're doing.
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1168. Jim, Jeff, you've come a long way.
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1169. It's been a tough journey.
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1170. But in order for this placeto continue functioning,
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1171. you both must work at it.
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1172. Don't clutter.
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1173. Show up early.
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1174. Lazy is a four letter word.
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1175. Good.
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1176. God bless you both.
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1177. Thank you, sir.
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1178. Thank you very much.
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1179. Good luck.
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1180. We've went through
a lot to get,
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1181. you know, to get the
nightmare into a dream.
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1182. It's still a learning process.
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1183. But the future
looks really good.
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1184. The Capri is going to work.
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1185. Good luck.
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1186. God, honestly.
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1187. I'm never going to forgetthe twins in Eagle Rock,
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1188. - let me tell you that.
- Thank you.
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1189. Good night.
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1190. Thank you very much.
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1191. Geez.
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1192. Yes.
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1193. Wow.
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1194. That was hard.
I mean, really hard.
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1195. But I now really believe
that both Jim and Jeff
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1196. and their little restaurantcan become a huge tourist
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1197. attraction here in Eagle Rock.
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1198. Come on.
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1199. Who doesn't love a
pizza and a show?
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1200. That was hard.
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1201. Man.
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1202. Just one month afterChef Ramsay's departure—
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1203. Can I take a picture
of you two with Jen?
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1204. You sure can.
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1205. The twins kept theirpromise and opened for lunch.
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1206. The new food and decor have madeCapri a hot spot in Eagle Rock.
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1207. Come back again.
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1208. We're going to keep
this going now.
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1209. This has been a life
changing experience.
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1210. Thank you very much, ChefRamsay, for what you did
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1211. for us.- I think it's going to work.
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1212. It's going to work.
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1213. By the way, we have
homemade meatballs.
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1214. Yeah.
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1215. Next time on "KitchenNightmares," Chef Ramsay heads
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1216. across the bayou where
the current owners
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1217. have alienated the community.
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1218. That's just terrible.
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1219. This husband andwife team seem to be only
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1220. focused on the bottom line.
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1221. I'm looking for financialrewards in this business.
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1222. Chef
Ramsay faces the most
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1223. deluded owners he's ever met.
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1224. Restaurants don't
run like this.
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1225. - I disagree.- I disagree with that also.
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1226. Will they
change their ways?
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1227. We are talked down to.
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1228. You are not a
restauranteur.
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1229. Find out next timeon "Kitchen Nightmares."
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