1. Tonight on
"Kitchen Nightmares,"
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2. Gordon goes to Los
Angeles and discovers
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3. a pizzeria on its last legs.
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4. In movie terms, you've
gone straight to DVD.
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5. Gordon has oneweek to take this restaurant
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6. from two thumbs down—
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7. There we go.
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8. Cue action drama.
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9. —to a
box office smash.
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10. But with a boss
who's in la-la land—
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11. My pizzas will
be in supermarkets?
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12. What?
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13. Sebastian's all
over the world.
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14. Oh my god.
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15. —and a
spaced out menu—
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16. We have a concept.
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17. What we have is 20
different combinations.
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18. —this may behis toughest challenge yet.
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19. That guy needs therapy.
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20. I'm a damn good cook.
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21. And when
the owner flips out—
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22. This is my fucking life!
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23. We're done.
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24. Get the team out of here.
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25. —and
breaks all the rules—
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26. He just changed like DoctorJekyll and Mister Hyde.
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27. —Gordon
gives him a cold review.
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28. I've never ever,
ever, ever met someone
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29. I believed in as little as you.
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30. Tonight on
"Kitchen Nightmares."
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31. Burbank, California, hometo major Hollywood studios
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32. whose employees enjoy
dining and making
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33. deals at the local restaurants.
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34. But there's one
restaurant that is
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35. not benefiting
from this location,
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36. and it's in financial hell.
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37. It's a neighborhood pizzeriacalled Sebastian's, named
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38. after its owner who is
also a part-time actor,
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39. and who's about to receive muchneeded help from Gordon Ramsay.
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40. How's
everything going?
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41. SEBASTIAN I've owned the restaurant
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42. a little over two years.
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43. I can cook anything.
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44. Aye,
that's a sandwich.
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45. And my mother
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46. has been teaching me
since I could walk,
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47. so I guess that's
my formal training.
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48. My ability is endless.
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49. Put it in front of me andl'll make the dish for you.
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50. I'll eat it myself.
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51. I think I'm very
polite to my staff.
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52. This is unbelievable.
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53. Treat them great.
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54. Lou?
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55. Veryunderstanding, I think.
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56. This is filthy.
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57. This is ridiculous.
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58. When he
gets upset you might see
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59. pans flying across the kitchen.
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60. Better duck.
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61. That's all I have to say.
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62. Ask them to do one
damn thing, one thing.
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63. This is why we're losing money.
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64. Sebastian's always beenkind of abrasive at times.
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65. Sometimes the things
he says are like what?
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66. Everything's a bigjoke to everybody, right?
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67. Big joke. They're not paying the bills.
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68. People are scared
of Sebastian.
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69. This is ridiculous.
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70. I just don't deal with crap.
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71. I don't.
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72. You make something
wrong, I've told
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73. you how to make it
six times, I have
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74. no problem with firing you.
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75. I have no problem at all.
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76. I fired 49 people
in the last year.
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77. I'm trying as hard as I can.
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78. I'm still getting
used to the menu.
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79. It gets exhausting
explaining the menu.
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80. I know.
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81. It's overwhelming.
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82. I've created a uniquemenu that nobody else has.
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83. We have 23 gourmet
flavor combinations.
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84. There's 21 gourmet
flavor combinations.
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85. There's 20 gourmet
flavor combinations.
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86. Wait,
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87. Pick a flavor combination, and then you add beef, chicken,
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88. portobello mushroom, or steak—
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89. shrimp?
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90. Wait, can I start over?
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91. So the meat is
in the combination?
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92. If I saw it, I can do it.
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93. I mean, because—
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94. No, no, it's chicken—
let me start over.
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95. Let me look at it, real quick.
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96. That's seriously the menu.
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97. The majority of the
servers are actors.
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98. We all know it's really
expensive to live in LA,
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99. so we need to make money, but Sebastian doesn't do
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100. a good job running Sebastian's.
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101. Something going on over there?
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102. I'd say 90% of time
we are losing money.
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103. Call him, Daddy?
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104. Hey, mama!
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105. Hey.
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106. My wife originally investedprobably about $300,000.
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107. What's up, buddy?
What's up mama?
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108. I'm very fortunate she
does make good money.
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109. Yeah, I wish.
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110. We need checks.
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111. I basically control
all of the cash.
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112. The investment gets
to be resentful,
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113. because it's so daunting.
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114. I did $490 today, all day.
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115. It's hard sometimes
to look at my wife
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116. and let her know that
I don't have the money.
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117. If things don't change
here at Sebastian's—
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118. Hey, guys.
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119. —I don't see us openlonger than six more months.
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120. I really don't.
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121. It's 8 o'clock and there'snobody here, so we're gonna go.
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122. Let's go.
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123. Get outta here.
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124. It would be very sad
for this place to close
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125. because I love this place.
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126. Coming in day today, trying to deal with that,
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127. it takes every bit
of strength I have
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128. sometimes to really hold on.
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129. Live music, woodfire, breakfast, plasma TVs.
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130. Sebastian's, finally found it.
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131. It's here right amongst
all these studios
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132. and on the front out
there, very tacky.
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133. God.
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134. Sebastian?
- Yes.
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135. Yeah, Gordon, how are you?
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136. Yes, chef Gordon,
how are you sir?
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137. - Very well, yourself?
- Pleasure to meet you.
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138. Likewise.
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139. Working here
with Chef Gordon Ramsay.
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140. It's like as an actorhaving Robert De Niro say,
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141. you know what, I'm gonna
help you with this role.
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142. Man.
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143. - Let me take a seat.
- Please.
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144. I'll go with this
one here, actually.
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145. OK.
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146. Thank you.
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147. Do you always serve?
- Do I always serve?
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148. No, but I do greet and
meet every customer
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149. that walks in the door.
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150. Jesus.
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151. Every single customer, whetherl come over and just say hello,
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152. or I spend 10 minutes, sitdown, and have a glass of wine
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153. with you.
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154. You sit down with thecustomers and drink wine?
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155. Why not?
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156. Fuck me.
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157. There's photographs
on the menu, pictures.
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158. Are these real,
these photographs?
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159. Yes they are, sir.
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160. I took those myself.
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161. It looks ghastly.
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162. I've always had one simple rule.
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163. Yes sir.
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164. If I ever come across
a menu with photographs,
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165. get the fuck out of there.
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166. Our menu concept is
very unusual and unique.
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167. I love the variety.
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168. Would you like a walkthrough of our main concept of the menu?
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169. Concept?
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170. We have a concept.
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171. Please.
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172. Over here is our mainconcept of the restaurant.
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173. What we have is 20 differentcombinations of marinades,
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174. toppings, and seasonings.
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175. What you do is you
choose one and then
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176. you add it to eitherchicken, portobello mushroom,
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177. New York strip, or shrimp.
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178. Angus rib-eye, prime cutthat's cut for Sebastian's.
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179. You can have one of thesecombinations with an entree,
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180. with chips and gravy on
the side, if you like,
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181. with one of our side salads.
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182. Available at any
point in time, we
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183. have a half-pound
Angus prime burger.
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184. I have, actually, 20 more.
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185. You're serious?
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186. Yes, sir.
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187. God.
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188. I never heard such a complexmenu in my entire life.
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189. Probably not.
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190. OK.
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191. OK, I'm gonna start
with some calamari.
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192. Calamari?
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193. Yes.
They're fresh?
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194. Yes, it is.
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195. Small portion of calamari.
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196. OK.
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197. Chef Gordon questioned thequality of the calamari.
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198. My calamari is fresh.
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199. And then for my entree, I'dlike to have a New York strip.
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200. OK.
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201. Can you make me a
little fresh pizza?
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202. What type of pizza
would you like?
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203. - You decide.
- I'll decide?
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204. Perfect.
- Thank you.
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205. Lou, set me up a
small dough, please.
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206. And what's your name?
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207. Sonja.
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208. - Sonja, good to see you.- Nice to meet you.
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209. - What do you do?
- I'm an actress.
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210. - You're an actress?
- Yes.
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211. Ah.
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212. Order up!
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213. Do you play with Sebastian?
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214. Cause he's an actor?
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215. Oh, no I haven't.
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216. And the calamari, are theyfresh or are they frozen?
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217. They are frozen.
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218. Frozen.
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219. He told me they're fresh, and they're not fresh,
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220. they're frozen.
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221. That confirms two things—
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222. shit chef, and a dishonest one.
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223. Can I get you anything?
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224. No?
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225. He asked me for a sick bag.
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226. I didn't know what to
say, so I was like, OK.
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227. Oh, god.
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228. He said he wanted a puke bag.
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229. Excellent.
Fantastic.
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230. I didn't know
what to say, though.
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231. You don't have
to say anything.
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232. - OK.
- Just say yes, sir.
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233. Walk away.
- OK.
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234. - No problem.
- OK.
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235. Sebastian, just, you
could tell in his face
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236. that he wasn't very
happy with the comment.
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237. I understand the
guy's a professional,
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238. but to say something
like that, a sick bag?
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239. Come on.
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240. This is the house speciality?
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241. Um, yes.
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242. Yes, and what
kind of pizza is it?
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243. What flavor?
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244. - It's a Popeye pizza.
- Popeye?
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245. - Yes.
- Thank you.
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246. You're welcome.
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247. Hey.
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248. So I got the chef here,
chef Gordon Ramsay.
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249. Yeah, he's in the
dining room eating.
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250. Yeah, he thinks my
food is terrible.
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251. Yep.
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252. A waitress asked, can I
get you anything else?
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253. He said, yeah, a sick bag.
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254. Yeah.
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255. I don't agree with his opinion.
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256. Throw him out?
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257. Yeah.
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258. With two
wood burning ovens
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259. there, I thought
at least they would
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260. be in position to do a stunningpizza, but the base is soggy.
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261. It's all watery.
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262. Surely it's a crime if theymake the fresh pizza dough here.
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263. Sonja.
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264. I want you to plate
it to him, and I
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265. want you to say, El Sebastian'smother would say, Mangia!
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266. Mangia?
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267. Yeah.
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268. And as Sebastian'smother would say, Mangia!
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269. It's very difficult to mangiawithout my knife and fork.
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270. Of course, I'm sorry.
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271. I should have brought
you a clean one.
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272. - You've got the part.
- Thanks.
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273. - Relax.
- OK.
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274. It looks like a
can of dog food.
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275. What an embarrassment
to New York strip steak.
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276. Just chopped and cooked to howeverything's under-seasoned.
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277. Enough canned pet food, today.
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278. Right now—
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279. Yes?
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280. —OK, in my mind, I'm
hoping that you can act,
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281. because you clearly can't cook.
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282. The food was shocking.
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283. The calamari wasn't even fresh.
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284. Why do you need to lie tome on a professional front?
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285. Calamari?
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286. They're fresh?
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287. Yes, it is.
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288. They are frozen.
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289. Not going to buy top calamarito mix in the seafood medley.
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290. We're not a
four-star restaurant.
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291. Everything is cooked to order.
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292. Even our hamburgers that we juststarted making, we make fresh.
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293. - Pizza dough?
- Pizza dough, no.
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294. That comes in flash
frozen for us.
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295. I thought pizza
was your speciality?
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296. I thought that's whatthis place was famed for?
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297. No, sir.
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298. Our menu, that concept
that baffles you,
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299. that's what we're famous for.
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300. That's why they're
queueing up at the door
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301. and you're packing
them in right now?
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302. I don't know why my
business isn't there.
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303. So you're telling
me now that those 20
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304. combinations are
something that's
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305. blowing your customers away?
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306. Unbelievably.
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307. Yeah, blowing them to theother end of the fucking world.
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308. I was basically
kicked in the face.
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309. To me, that shows ignoranceand a lack of respect.
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310. I truly have no respectfor the man and his awards.
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311. They mean nothing
to me at this point.
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312. OK, my pizzas soon will
be in supermarkets.
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313. What?
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314. I would love to franchisethis and have a Sebastian's
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315. all over the world.
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316. Oh my god.
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317. Just think how that sounds.
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318. Sebastian's all over the world.
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319. That makes me excited.
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320. You haven't gotfucking one right so far.
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321. How the fuck can
you think about two?
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322. I need some fresh air.
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323. The guy's gone.
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324. This guy is seriously
off his fucking trolley.
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325. I just won that one.
I won that one.
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326. What on earth is going onhis fucked up, delusional mind?
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327. Woo!
I won that one.
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328. I won that one.
- What happened?
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329. He was
giving me shit,
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330. then I gave it back to him, then he was like, uh, whatever.
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331. Sebastian?
Yes?
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332. Hello, chef.
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333. Listen, big boy.
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334. Right now, you've won
jack fucking shit.
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335. You've got the
audacity to stand there
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336. talking to me about
a franchise when we
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337. can't even get a pizza right.
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338. It took everythingin me not to just freak out.
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339. I've been here two years.
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340. It may not seem like a lot.- What have you got to show?
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341. - What have I got to show?- Yeah.
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342. I'll tell you
what I have to show.
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343. Tell me.
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344. Pride.
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345. You're delusional.
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346. That is your opinion, sir.
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347. A lot of people feel
that way about you.
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348. What's successful
about out there?
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349. I'm still here.
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350. That's what makes
it successful?
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351. You just answered my question.
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352. I'll see you later.
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353. Yeah.
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354. Fuck me.
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355. Woo!
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356. Fucking hell.
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357. I think I won that one.
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358. Yes.
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359. Coming
up, Gordon finds
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360. that when it comes to cooking—
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361. It's frozen?
Frozen.
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362. Frozen.
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363. —Sebastian
thinks inside the box.
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364. You're happy to be a
fake chef, aren't you?
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365. And later, when Sebastian loses it—
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366. This is my fucking life!
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367. We're done.
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368. Get the team out of here.
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369. —Gordon
tells it like it is.
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370. I've never ever,
ever, ever, met someone
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371. I believed in as little as you.
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372. Coming up on
"Kitchen Nightmares."
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373. After a lunch that was not onlydisappointing, but confusing,
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374. Gordon returns toobserve a dinner service.
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375. What's up, beautiful?
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376. Hi.
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377. How are you doing?
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378. Good.
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379. Good to see you.
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380. I'm gonna come out andhave a beer with you guys.
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381. - Nice.
- Yes.
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382. We get a lot of directors, produces, you know,
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383. industry people coming in.
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384. Yeah, man.
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385. Holy shit.
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386. I'm like, how do
I know this guy?
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387. You're not used to see—
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388. The majority of the serversare actors, rappers, models.
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389. I'm a model, myself.
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390. I've gotten a couple of gigsoff working at Sebastian's.
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391. How you doing, brother?
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392. Good to see you.
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393. Sebastian's is the young
who's who of Hollywood.
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394. But for
these young actors,
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395. their biggest
performance happens
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396. nightly when they have
to sell Sebastian's
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397. over-complicated menu.
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398. OK, let me explain
the menu to you.
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399. It's a little bit different.
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400. There are 20 gourmet
flavor combinations.
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401. You decide if you want
chicken, portobello
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402. mushroom, New York strip.
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403. It can take up to like 20minutes, because there are
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404. so many different combinationsand so many different options
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405. you have on our menu.
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406. And you decide if
you would like it
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407. in a roll as a sandwich, ona bed of lettuce as a salad,
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408. or just as an entree.
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409. While the waitressesstruggle with the menu,
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410. Gordon hopes to observeSebastian leading the kitchen,
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411. but that is not the case.
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412. Q, I'm
selling table 100.
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413. I got the siciliano.
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414. Give me the shrimp Pittsburghwith a caprese salad.
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415. Coming in 20 seconds.
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416. I love to cook.
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417. That's my passion.
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418. I love to cook, so it'scrazy, but my strong point
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419. is when we're busy.
- All of this, right?
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420. All of this.
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421. And then you deep fry it?
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422. Bloody hell.
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423. Is there ever anythingthat's ever cooked homemade?
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424. Very rarely?
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425. And what are you
putting in there?
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426. This is just the potatoes.
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427. We just pack them through.
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428. And do you make
fresh creamed potatoes?
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429. I believe it comes in frozen.
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430. Frozen?
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431. So what do you do to it?
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432. We just heat it up.
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433. You just heat it up?
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434. So it's not even powdered mash.
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435. It's already made in a
factory and it comes in?
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436. Yeah.
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437. Processed mashed potato.
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438. Noticing the
lack of fresh food,
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439. Gordon heads to the fridgeto confirm his suspicions,
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440. and what he finds is
a key reason as to why
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441. the restaurant is failing.
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442. It's definitely processed.
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443. A fridge stockedwith prepackaged, frozen food.
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444. Nothing's fresh made? It's all brought-in sources?
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445. Yes, sir.
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446. Yes, yes, yes.
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447. I don't think we should beserving as much of the stuff
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448. that we do out of cans.
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449. I think that most of thestuff we serve out of cans,
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450. we can probably
make that in-house.
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451. Where's your bought-in dough?
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452. And to Gordon'samazement, even the pizza dough
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453. is frozen at this pizzeria.
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454. - And you get them in frozen?- Yes.
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455. It comes in frozen.
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456. I think it's one of the bestfrozen doughs I've seen,
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457. and it's the only way we
can, right now, save $1.
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458. With the presence of a world class chef in the house,
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459. Sebastian decides it's timeto take over in an attempt
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460. to impress Chef Ramsay.
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461. Baselli, Lou, pizza.
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462. Us three work here.
OK?
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463. Thank you very much.
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464. I got it, Lou.
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465. I can do it, I can do it.
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466. I just moved Lou
to another station
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467. where I thought she'd bemore useful at that point,
Copy !req
468. and I could kind of
just regain things.
Copy !req
469. I have no idea why heasked me to come over here.
Copy !req
470. Next pizza you guys
have I want to make.
Copy !req
471. I was really wanting
to show Gordon
Copy !req
472. that my ability is endless.
Copy !req
473. There's nothing I can't cook.
Copy !req
474. Put it in front of
me, I'll make it.
Copy !req
475. That's gone.
Copy !req
476. That's fucking— That's history.
Copy !req
477. They taste better
than they look.
Copy !req
478. And to
make matters worse,
Copy !req
479. this pizzeria's most importantcooking device is not the pizza
Copy !req
480. ovens, but a microwave.
Copy !req
481. Order up!
Copy !req
482. Holy fuck.
Copy !req
483. Now,
Sebastian's carelessness
Copy !req
484. is affecting the customers.
Copy !req
485. I had a salad go out
and it had a hair in it.
Copy !req
486. Is it yours?
Copy !req
487. It's not my hair,
because it's not dyed.
Copy !req
488. No, I don't want
to see you eat it.
Copy !req
489. My waitress came over tome and told me that there
Copy !req
490. was a hair in her salad.
Copy !req
491. What happened?
Copy !req
492. I just took a piece
of hair out of my mouth.
Copy !req
493. I was eating the salad.
Copy !req
494. A piece of hair?
Copy !req
495. It was going down my throat.
Copy !req
496. My friend saw me pull
it out of my mouth.
Copy !req
497. I'm going to make
you a fresh new salad
Copy !req
498. in just a few moments.
Copy !req
499. I don't think I
want another salad.
Copy !req
500. The salad's gone
and so is your pizza.
Copy !req
501. Pizza is on us tonight.
Copy !req
502. Thank you.
Copy !req
503. You're welcome.
Copy !req
504. Food that was
comped, there was $300
Copy !req
505. worth of food comped tonight.
Copy !req
506. We got that one coming out.
Copy !req
507. We fucked up this one,
this one's on the house.
Copy !req
508. Make some friends.
Copy !req
509. Make some friends.
Copy !req
510. Come on, pay attention.
Copy !req
511. With dinnerservice coming to an end,
Copy !req
512. Gordon has many concerns.
Copy !req
513. I need somebody over here toget some of these plates going.
Copy !req
514. Not the least of them being that the owner
Copy !req
515. seems to be unconcerned.
Copy !req
516. You'll come back tomorrow.
Copy !req
517. I'll be sitting
on the same couch,
Copy !req
518. curled up with a bottle
of vodka just going,
Copy !req
519. ha, ha, ha, talking to myself.
Copy !req
520. How are you, chef?
Copy !req
521. Fine, thank you.
And you?
Copy !req
522. I'm doing OK.
Copy !req
523. Yes, I am.
Copy !req
524. He didn't think that
that was professional.
Copy !req
525. Did you need me, chef?
Copy !req
526. I need two minutes
with you, on your own.
Copy !req
527. OK.
Copy !req
528. I'm gonna get inside and work.
Copy !req
529. You guys going to hang
out for a little bit?
Copy !req
530. Yeah.
Copy !req
531. I was kind of upset atchef Gordon at that point.
Copy !req
532. I felt like he was being
a little unreasonable.
Copy !req
533. Let's just have a
little taste together.
Copy !req
534. What is that taste for you?
Copy !req
535. It's not great.
Copy !req
536. It's a little dry.
Copy !req
537. It's cut the fucking end off, squeeze it into the container,
Copy !req
538. and send it.
Copy !req
539. A lot of stuff isn't homemade.
Copy !req
540. 95% of the stuff is bought-in.
Copy !req
541. OK, I was going
to go with 80%.
Copy !req
542. This shit is the
most disgusting
Copy !req
543. bought-in crap I've evertasted in my entire life.
Copy !req
544. It's almost more
important for me
Copy !req
545. to let this go out at halfits quality, and go out
Copy !req
546. and make sure the guests arehappy and meet the guests
Copy !req
547. and talk to them.
Copy !req
548. You're happy to be a
fake chef, aren't you?
Copy !req
549. No, because I don't
believe I'm a fake chef.
Copy !req
550. It's a franchise-able concept.
Copy !req
551. Why are you so fucking
obsessed with becoming
Copy !req
552. famous with a franchise?
Copy !req
553. Why can't you just
have a restaurant
Copy !req
554. and cook your ass off, and get customers in here
Copy !req
555. for the love of what you do?
Copy !req
556. I was hoping
that this would be
Copy !req
557. my launching pad for my name.
Copy !req
558. How?
Copy !req
559. That's not cooking.
Copy !req
560. If you are convinced
in your own mind
Copy !req
561. that what you're doing is goingto work, you're beyond reach,
Copy !req
562. you know that?
Copy !req
563. Really?
Copy !req
564. Fuck me.
Copy !req
565. Up next, the oldmenu is gone with the wind.
Copy !req
566. There's the confusion.
Copy !req
567. But a new menu—
Copy !req
568. I don't see any uniqueness.
Copy !req
569. —has
Sebastian seeing red.
Copy !req
570. And later—
Copy !req
571. This is my fucking life.
Copy !req
572. We're done.
Copy !req
573. Get the team out of here.
Copy !req
574. He just changed like
Dr. Jekyll and Mr. Hyde.
Copy !req
575. —Gordon givesSebastian the painful truth.
Copy !req
576. I've never ever,
ever, ever, met someone
Copy !req
577. I believe in as little as you.
Copy !req
578. Coming up on
"Kitchen Nightmares."
Copy !req
579. In a town known for its movies, tonight's dinner service
Copy !req
580. is a major flop.
Copy !req
581. The nominees for
the most confused
Copy !req
582. restaurant in Hollywood
is Sebastian's,
Copy !req
583. Sebastian's, and Sebastian's.
Copy !req
584. And your most
famous words tonight
Copy !req
585. was not any form of delegation, organizing, insight.
Copy !req
586. It's on me!
Copy !req
587. Comp that one.
Copy !req
588. I'll take care of that bill.
Copy !req
589. Serve that to there.
Copy !req
590. You're running a
business, not a freebie,
Copy !req
591. drive by, pick up, and go home.
Copy !req
592. You shouldn't be
saying that at 10 to 9
Copy !req
593. in the middle of a
bloody busy night.
Copy !req
594. What did we comp up
in terms of dollars?
Copy !req
595. Probably close to $300.
Copy !req
596. $300?
Copy !req
597. Yeah.
Copy !req
598. Shit.
Copy !req
599. I don't know what to say.
Copy !req
600. Working with Gordon is
going to be a challenge.
Copy !req
601. I felt like he was being
a little unreasonable.
Copy !req
602. Here's the thing.
Copy !req
603. What needs to happen
here, big change.
Copy !req
604. We will have a new menu.
Copy !req
605. Are you all right?
Copy !req
606. It's day two, andafter yesterday's eye opening
Copy !req
607. observations, it's
time for Gordon to get
Copy !req
608. through to this stubborn chef.
Copy !req
609. With prepackaged and frozenfood turning customers off,
Copy !req
610. Gordon gets the staffheaded in a new direction
Copy !req
611. to take advantage of the pizzaovens, which up until now
Copy !req
612. have been used just forshow and not for cooking.
Copy !req
613. - Sebastian's—
- Yes?
Copy !req
614. —needs to become known for one thing and one thing only,
Copy !req
615. fresh pizzas.
Copy !req
616. What are those two things there?
Copy !req
617. Pizza ovens.
Copy !req
618. This place can become
so popular for homemade,
Copy !req
619. fresh, wood-burning pizza.
Copy !req
620. I'm not making the money, andit's quite expensive to really
Copy !req
621. start using fresh dough, again.
Copy !req
622. Guys, come here.
Copy !req
623. Have you, or you, or youever tossed a pizza dough?
Copy !req
624. No.
Copy !req
625. No.
Copy !req
626. All of you are now goingto become great tossers.
Copy !req
627. I've got two phenomenal
expert tossers here now.
Copy !req
628. Gentlemen, come in please.
Copy !req
629. Come and say hello.
Copy !req
630. Gordon broughtin a couple of guys
Copy !req
631. to show us how to be pizzatossers and everything.
Copy !req
632. It is just like
going to Benihana's
Copy !req
633. and watching them chop your foodand cook it right at the table.
Copy !req
634. I think this looks wonderfulin front of customers.
Copy !req
635. If I was sat here, and myfamily watching you do this.
Copy !req
636. Now, I want you to becomethe perfect tosser.
Copy !req
637. Lou?
You have a go?
Copy !req
638. Yes?
Q?
Copy !req
639. Let's go, guys.
Copy !req
640. All of those, yeah.
Copy !req
641. I'm up for a challenge andwilling to try something new.
Copy !req
642. Go, Lou.
Copy !req
643. Only thing I hate
about that whole thing
Copy !req
644. is I have to get
rid of my nails,
Copy !req
645. but other than that, I love the fresh pizza dough.
Copy !req
646. OK, guys.
Copy !req
647. Let's go.
Copy !req
648. At this point in the game, one of two things has to happen.
Copy !req
649. I have to accept what
he says and go with it,
Copy !req
650. or ask him to leave.
Copy !req
651. Coming up, whenthe kitchen heats up,
Copy !req
652. Sebastian starts to crack.
Copy !req
653. OK.
Copy !req
654. Can
Gordon rein him in?
Copy !req
655. I'm stepping away
from you because I
Copy !req
656. don't want to be too close.
Copy !req
657. You ungrateful—
Copy !req
658. You have no idea.
Copy !req
659. —nasty, vindictive—
Copy !req
660. You have no i-fuckin-dea.
Copy !req
661. —joker.
Copy !req
662. - Fuck you.
- That's it, is it?
Copy !req
663. Coming up on
"Kitchen Nightmares."
Copy !req
664. It's day three.
Copy !req
665. While Gordon took the day to getthe staff focused on fresh food
Copy !req
666. and using the brick pizzaovens, his design team
Copy !req
667. worked overnight totransform the restaurant.
Copy !req
668. Good morning, guys, ladies.
Copy !req
669. How are we?
Copy !req
670. I'm excited to see thechanges such as new decor.
Copy !req
671. You guys ready?
Copy !req
672. Yes.
Copy !req
673. OK.
Copy !req
674. Don't drop the baby.
Copy !req
675. I'm gonna take him.
Copy !req
676. Go, go, go.
Copy !req
677. Right.
Copy !req
678. First minute I walked in thisplace, it was ridiculous.
Copy !req
679. It feels new and fresh, yes?
Copy !req
680. The bar!
Copy !req
681. Oh my god!
Copy !req
682. It's just overwhelming
the way the place looks.
Copy !req
683. New chairs, new
couches, new linen.
Copy !req
684. Little bar there to serveyour cocktails from.
Copy !req
685. This is great.
Copy !req
686. This is so gorgeous.
Copy !req
687. You start to see just anice, vibrant, clean look.
Copy !req
688. Wow, it looks new.
Copy !req
689. Sebastian, this is the firstl've heard you lost for words.
Copy !req
690. Yes?
Copy !req
691. You're speechless.
Copy !req
692. It is absolutely beautiful.
Copy !req
693. Lou, happy?
Copy !req
694. Very, very, very.
Copy !req
695. This is huge.
Copy !req
696. It's bigger than big.
Copy !req
697. I just cannot describe howhappy and overwhelmed I am now.
Copy !req
698. One more thing.
Copy !req
699. We got rid of the frozen pizzadough, because from this day
Copy !req
700. on, you're now going tobe making your own dough.
Copy !req
701. That is the best of the best.
Copy !req
702. It's an extraordinary
piece of equipment.
Copy !req
703. Lou, come over, my darling.
Copy !req
704. You wanted fresh dough
in here, is that right?
Copy !req
705. Rumor has it.
Copy !req
706. Now, you can make fresh doughto your heart's content,
Copy !req
707. you know that?
Copy !req
708. I was overwhelmed.
Copy !req
709. I was looking at that mixer.
Copy !req
710. It was phenomenal.
Copy !req
711. Now you've really got yourwork cut out, my darling,
Copy !req
712. you know that?
Copy !req
713. OK, good.
Copy !req
714. This is a start ofSebastian's turning around.
Copy !req
715. There's no excuse anywhere, from decor to wood-burning oven,
Copy !req
716. to vibrant attitude
from the staff.
Copy !req
717. The real work starts tonight.
Copy !req
718. There's no excuse.
Copy !req
719. AlthoughSebastian craves success,
Copy !req
720. he has been resistant to change.
Copy !req
721. And now, he's about to
face his biggest fear.
Copy !req
722. First thing we'll do isplay to our strengths, OK?
Copy !req
723. I kind of noticed that hewas holding two menus, one
Copy !req
724. being mine and one
being the change
Copy !req
725. that I think I was
most afraid of.
Copy !req
726. And that really made me nervous.
Copy !req
727. What I'm going to confirm nowis that the confusion has gone.
Copy !req
728. Gone, yeah, is the confusion.
Copy !req
729. Gone isSebastian's 20 ingredient,
Copy !req
730. mix and match flavor menu withpre-processed frozen food.
Copy !req
731. It looks like a
can of dog food.
Copy !req
732. And in its placeare made to order items
Copy !req
733. using fresh and
homemade ingredients.
Copy !req
734. Just have a look.
Copy !req
735. Let me read you through
the menu, first, OK?
Copy !req
736. Pizzas all cooked to order on aour very own wood-burning oven.
Copy !req
737. A margherita, a
salami, a vegetarian,
Copy !req
738. and then the entrees.
Copy !req
739. Grilled New York steak
and a wood-burning,
Copy !req
740. oven cooked chicken.
Copy !req
741. There's nothing quite
like this currently
Copy !req
742. going on in this neighborhood.
Copy !req
743. You have got an amazing
chance to succeed
Copy !req
744. here if you keep it simple.
Copy !req
745. I like the new menu.
Copy !req
746. It's simple.
Copy !req
747. The fresh products
and the fresh dough,
Copy !req
748. that's a big thing for me.
Copy !req
749. Take away the
intimidation, Sebastian.
Copy !req
750. Play to your strengths.
Copy !req
751. Use what you've got.
Copy !req
752. When Gordon showed
us the new menu,
Copy !req
753. I think it was a bitoverwhelming for Sebastian's
Copy !req
754. head.
Copy !req
755. Are you upset there's
no photos on there?
Copy !req
756. There's photographs on the menu.
Copy !req
757. There's pictures of the food.
Copy !req
758. I took those myself.
Copy !req
759. No, no, the photos isn't thething that I'm concerned of.
Copy !req
760. It's the change I was scared of.
Copy !req
761. Are you worried about
the size of the menu?
Copy !req
762. No, size isn't the concern.
Copy !req
763. I don't see any uniqueness.
Copy !req
764. You're not going
to now ask me to turn
Copy !req
765. around and say what you gave mein terms of pizza was unique?
Copy !req
766. I've created a uniquemenu that nobody else has,
Copy !req
767. and chef Gordon
said, I quote him,
Copy !req
768. I've never seen a
menu like this before.
Copy !req
769. So I'm assuming that it'squite unique to him, also.
Copy !req
770. Stop trying to be too clever.
Copy !req
771. Don't try to be too smart.
Copy !req
772. If you are anxious
about 20 combinations,
Copy !req
773. it's 20 times confusing.
Copy !req
774. I thought that there'd bemore compromise with my menu.
Copy !req
775. I didn't expect it to
be completely gone.
Copy !req
776. I love that menu.
Copy !req
777. You tried for two and a halfyears and it hasn't worked.
Copy !req
778. That's the end of that chapter.
Copy !req
779. With the
Academy Awards falling
Copy !req
780. on the same night
as the relaunch,
Copy !req
781. Gordon decides that thiscoincidence should be taken
Copy !req
782. advantage of, and isrolling out the red carpet
Copy !req
783. for an Oscar night party, andSebastian's is fully booked.
Copy !req
784. We're gonna kick ass and
everything's going to be
Copy !req
785. a whole lot better, tonight.
Copy !req
786. I like to see this place rock.
Copy !req
787. Tonight, expect
a lot of chaos.
Copy !req
788. It should be fun.
Copy !req
789. I'm fighting right now, still, inside about that menu.
Copy !req
790. It's driving me crazy
right now in my head.
Copy !req
791. All right, we're serving—
Copy !req
792. we're serving 100
people in 20 minutes.
Copy !req
793. With the
kitchen hard at work
Copy !req
794. with last-minute
preparations, Sebastian
Copy !req
795. is still brooding overGordon's overhaul of his menu.
Copy !req
796. Everything's a bigjoke to everybody, right?
Copy !req
797. This place is a mess.
Copy !req
798. Nobody wants to clean.
Copy !req
799. OK, all right.
Copy !req
800. Sebastian?
Copy !req
801. Where is he?
Copy !req
802. Send everybody home
and do this shit myself.
Copy !req
803. Where's Sebastian?
Copy !req
804. Probably in his office.
Copy !req
805. In his office?
Copy !req
806. Lou.
Copy !req
807. This place is a mess, and thewaiters, they can't even clean.
Copy !req
808. I've got to come in
and vacuum the rug?
Copy !req
809. What is that about?
Copy !req
810. One minute,
he can be the happy
Copy !req
811. go lucky Sebastian, and then—
Copy !req
812. Who put this
chair on the floor?
Copy !req
813. This is what I'm talking about.
Copy !req
814. And then we wonder why
we're losing business.
Copy !req
815. OK.
Copy !req
816. Anybody gonna get the phone?
Copy !req
817. Fuck this.
Copy !req
818. It's Oscar night, and more importantly,
Copy !req
819. relaunch night at Sebastian's.
Copy !req
820. I'm very excited, and we're just going to have so much fun
Copy !req
821. with the new everything.
Copy !req
822. Wherever you
want, grab a seat.
Copy !req
823. I'm really excited
to prove to chef Gordon
Copy !req
824. that we can actually
do something right.
Copy !req
825. And althoughthere's excitement in the air,
Copy !req
826. Sebastian is feeling onething more than anything else.
Copy !req
827. Where's Sebastian?
Copy !req
828. Pressure.
Copy !req
829. This is ridiculous.
Copy !req
830. Sebastian?
Copy !req
831. Excuse me, sir.
Copy !req
832. OK, three seconds.
Copy !req
833. Control it, whether youare running the pizza side
Copy !req
834. or whether on the grill.
Copy !req
835. As those orders come
in, push them out.
Copy !req
836. Get on top of it and makesure that everyone is
Copy !req
837. not shouting across each other.
Copy !req
838. One person controlling it, yes?
Copy !req
839. OK, any questions?
- No, sir.
Copy !req
840. Good.
Copy !req
841. Thank you.
Copy !req
842. Let's go.
Copy !req
843. Already,
the restaurant
Copy !req
844. is buzzing about the new menu.
Copy !req
845. OK.
Copy !req
846. You're gonna try
the shrimp nicky?
Copy !req
847. You're gonna love it.
Copy !req
848. So far, everybody really
likes the new menu.
Copy !req
849. It's really nice.
Copy !req
850. The first
wave of orders
Copy !req
851. is now hitting the kitchen.
Copy !req
852. I got two margheritas in.
Copy !req
853. OK, good.
Copy !req
854. Tonight the pizzas
are selling great.
Copy !req
855. These shrimp nickys
are going like crazy.
Copy !req
856. Like crazy.
Copy !req
857. The margherita, the small?
Copy !req
858. Sell it.
Copy !req
859. Sell it.
Copy !req
860. An hour into serviceand the new, simplified menu
Copy !req
861. is enabling the kitchen
to run smoothly,
Copy !req
862. and the orders aregetting out in good time.
Copy !req
863. This has got ricotta cheese, mozzarella cheese, and spinach.
Copy !req
864. Keep in mind, all the
dough is all homemade.
Copy !req
865. Enjoy, I hope you like it.
Copy !req
866. And Gordon's
new made to order
Copy !req
867. entrees are impressing
the customers.
Copy !req
868. The night is going very well.
Copy !req
869. A lot of people are enjoyingthe new food because they
Copy !req
870. think it's really fresh.
Copy !req
871. Much better.
Copy !req
872. Much, much better.
Copy !req
873. But instead
of being happy,
Copy !req
874. Sebastian is still disturbedover the menu change.
Copy !req
875. Hey.
Copy !req
876. Look at that, yeah, andthink frozen mashed potatoes.
Copy !req
877. Bollocks.
Copy !req
878. I want to try to go
back to all of those 20
Copy !req
879. flavor combinations.
Copy !req
880. There's a lot of uniquenesswith the menu I was using.
Copy !req
881. Whether he thought it wasgood food or bad food,
Copy !req
882. it was unique.
Copy !req
883. Sebastian stilldoesn't fully support
Copy !req
884. Gordon's mandate for freshness.
Copy !req
885. This is gone, this is gone.
Copy !req
886. Got to pull them tickets.
Copy !req
887. And before
the night is over,
Copy !req
888. the microwave is back in action.
Copy !req
889. Make me a primavera.
Copy !req
890. A primavera, an antipasti, and another Pittsburgh.
Copy !req
891. I need to know
what Sebastian did
Copy !req
892. here, because this is a mess.
Copy !req
893. Unfortunately,
Sebastian's
Copy !req
894. reversion to his
old menu has caused
Copy !req
895. confusion in the kitchen.
Copy !req
896. I need this for 35.
Copy !req
897. Was that 35, that
you just sent out?
Copy !req
898. Yeah.
Copy !req
899. No, this is table
three, and this—
Copy !req
900. No I think that—
that's the same.
Copy !req
901. Erica.
Copy !req
902. Get her, get her, I
need that sandwich.
Copy !req
903. I can only tell youfrom a server standpoint,
Copy !req
904. it was almost like
a domino effect.
Copy !req
905. Once one thing
started happening,
Copy !req
906. then another, then another.
Copy !req
907. Sebastian, I can
tell you right now
Copy !req
908. we're gonna need some help over
Copy !req
909. here.
Copy !req
910. Oh, dear.
Copy !req
911. The scampi is
gone for table nine.
Copy !req
912. I handed it right there.
Copy !req
913. We started using the oldmenu, and there was so much
Copy !req
914. confusion in the kitchen.
Copy !req
915. So we're serving
the old menu, now?
Copy !req
916. Yeah.
Copy !req
917. I love the new menu,
but the original concept
Copy !req
918. of Sebastian's, with the
20 flavor combinations,
Copy !req
919. I'll never lose that.
Copy !req
920. No fucking way are we
serving the old menu.
Copy !req
921. Fuck me.
Copy !req
922. Looks like something froma fucking dog's dinner.
Copy !req
923. No fucking way.
Copy !req
924. No, no, no.
Copy !req
925. Now I just want to know whatwould happen if I wasn't there.
Copy !req
926. Are you serious?
You think I—
Copy !req
927. No, I'm asking.
Copy !req
928. Yeah, I'm just asking.
Copy !req
929. Don't start this, it's
going fucking cold.
Copy !req
930. Here we go.
Copy !req
931. Queue action drama, fuck me.
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932. Welcome, guys.
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933. I hope you enjoy your pizza.
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934. Oh, dear.
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935. It appears asthough Sebastian's ego is
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936. getting in the way of
his potential success,
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937. and Gordon's had enough.
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938. Sebastian?
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939. I need a word with you, first.
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940. He can talk to
me anyway he wants,
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941. but when it comes down toit, I know what I'm doing.
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942. OK, when I first arrived here, we got off to a shaky start.
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943. Sure.
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944. Oh, yeah.
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945. And then we kept
our heads down
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946. and we got through it together.- Yes, we did.
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947. We made some really
exciting changes.
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948. The menu's changed.
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949. The staff have changed.
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950. Yes.
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951. Mate, there's one
thing that hasn't
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952. changed in this establishment.
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953. That's you, Sebastian.
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954. I'm 40 years of age, and I'vegone to a lot of restaurants,
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955. but I've never ever,
ever, ever, met someone
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956. I believe in as little as you.
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957. I think that you will goback to your sloppy, short
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958. cut, 5 out of 10, frozen ways.
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959. Good luck.
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960. Unbelievable.
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961. Un-fucking-believable.
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962. Fucking useless.
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963. You fucking kidding me?
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964. Fucking kidding me, right now?
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965. This is my fucking life.
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966. Oh my god.
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967. This is my fucking life.
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968. Honestly, I haven't seenSebastian this emotional.
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969. Sebastian just got real loud.
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970. He just changed like
Dr. Jekyll and Mr. Hyde.
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971. Are you fucking kidding me?
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972. That's pissed on his bonfire.
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973. Fucking arrogant fuck,
that mother fucker.
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974. We're done.
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975. Get the fucking
camera out of here.
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976. Chef Gordon?
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977. Chef Gordon, where
the fuck are you?
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978. Where are you?
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979. I'm here.
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980. You come into my restaurant.
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981. Yes?
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982. I'm just so
fucking disappointed.
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983. Don't shout.
You going to calm down?
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984. Stop pointing
your finger at me.
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985. Or should I get
you out of here?
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986. You're gonna calm down.- Are we gonna speak like men?
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987. You going to speak
to me like a man?
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988. You didn't listen towhat I've been telling you.
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989. You're not listening
to what I'm saying.
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990. Did you just hear
what I've just told you?
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991. I'm stepping away
from you because I
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992. don't want to be too close.
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993. You ungrateful—
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994. You have no idea.
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995. —nasty, vindictive—
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996. - You have no fucking idea.- —joker.
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997. - Fuck you.
- That's it, is it?
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998. Yeah, it is it.
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999. You're very disappointing.
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1000. That's your second fuckingshit performance, tonight.
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1001. Are you fucking kidding me?
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1002. Your whole act is
a fucking joke.
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1003. Anything else?
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1004. Your whole act
is a fucking joke.
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1005. You're a phony.- You shouldn't run like that.
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1006. Run like what?
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1007. Am I supposed to be
scared now, Sebastian?
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1008. Come on, give me a break.
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1009. I busted my ass in
there, you tell me—
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1010. - You what?
- Are you kidding me?
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1011. Are you kidding me?- Let me tell you something.
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1012. You tell me nothing.
I'm done.
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1013. There you go.
You get your bit in.
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1014. Yes.
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1015. Loser.
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1016. I'm telling you one last time, you're a fucking dickhead.
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1017. Loser.
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1018. I'm telling you one last time, you're a fucking dickhead.
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1019. While Sebastian letsoff steam outside, inside,
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1020. the kitchen has come
to a halt. Gordon
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1021. has put an enormous amountof effort into Sebastian's.
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1022. He has also been
impressed by the staff's
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1023. willingness to change.
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1024. They look lovely, don't they?
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1025. Are they going out now?
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1026. Wow.
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1027. It's hard to hear that what you've done is a failure.
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1028. Come on, guys.
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1029. Salmon and chicken away, yeah?
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1030. Roasted vegetables, let's go.
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1031. It's true, some of
the stuff he says.
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1032. Maybe I was a little twistedwith my ideas and my goals.
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1033. If you look at the
numbers, then I guess
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1034. it looks like I'm failing.
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1035. OK, ready?
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1036. Little slice of lemon.
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1037. Knife, please.
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1038. It's a slap of reality
and I know he's right.
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1039. It's not easy to accept,
but I guess before you
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1040. grow you've got to accept it.
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1041. Keep them in there,
get them myself, yeah?
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1042. It's my family, my kids.
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1043. Makes you want to work harder.
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1044. Let's go.
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1045. What's next?
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1046. Q, talk to me, big boy.
Shrimp, yeah?
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1047. Good.
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1048. I don't have the degree.
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1049. I didn't go to school.
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1050. I know I've got talent.
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1051. I'm a damn good cook.
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1052. I'm not giving up.
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1053. I'll get there, I'll get there.
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1054. There he was just
kind of looking around,
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1055. and we didn't know what
was going to happen.
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1056. I was speechless.
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1057. I couldn't even
tell you how worried
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1058. I was, because he's supposedto be this big bad guy, right?
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1059. I could feel him watching me.
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1060. I felt like he would
have said, what are you
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1061. going to do about your kitchen?
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1062. It's falling apart.
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1063. I'm like, you're right.
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1064. I got to fix this.
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1065. How are we looking?
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1066. Are we— are we
back on top now?
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1067. Oh, yes, chef.
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1068. We are, yeah?
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1069. Stay on top, yeah?
- On point, chef.
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1070. - Not confused, no?
- No, sir.
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1071. Good.
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1072. Order up.
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1073. Sebastian just came in
and he was ready to go.
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1074. Give me a large crostini.
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1075. I got you.
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1076. Absolutely perfect.
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1077. Perfect, perfect.
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1078. Once things started
going smoothly,
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1079. Sebastian seemed to be
a lot more optimistic.
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1080. Get a little excited
in here, Sebastian.
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1081. I appreciate the enthusiasm.
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1082. The fact— I've got aone-in-a-million opportunity,
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1083. here.
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1084. I'd be a fool not to accept it.
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1085. Table eight.
Send it out.
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1086. Let's go.
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1087. Salmon's gone, yes.
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1088. Table 11, let's go.
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1089. Order up, order up.
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1090. I need this out on the fly.
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1091. Table nine.
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1092. With Sebastian
back in the saddle,
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1093. the staff rallies togetherand turns the kitchen around.
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1094. Service has stepped up.
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1095. Food is going out on time, and most importantly,
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1096. the customers are happy.
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1097. Bloody well done.
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1098. You took on the changes well.
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1099. You all adapted.
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1100. Change is a challenge.
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1101. It's hard, but I think it'llbe worth it in the long run.
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1102. It's everything that
we've worked for.
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1103. Lou, your enthusiasm isinfectious, you know that?
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1104. Coming from Chef
Gordon, made me
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1105. feel really good to know
that he saw that in me,
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1106. so that was cool.
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1107. Andre, happy?
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1108. - Very.
- Yes?
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1109. Yes.
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1110. Yeah, we started off slow, buthey, we didn't crumble, did we?
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1111. We got more
adjusted to the menu
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1112. and things started workinga lot more smoothly for us.
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1113. Tomorrow, it starts again.
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1114. Yes?
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1115. Well done.
- Yes.
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1116. Up, up, up.
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1117. Very good.
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1118. I respected the
chef when he came in.
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1119. My opinion changed of
him when I met him.
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1120. And he's reiterated
to me, I don't
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1121. have to agree with his methods.
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1122. The result is what it is.
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1123. As I leave Sebastian's, I have a lot of mixed feelings.
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1124. I really know this restaurantcan be a big success,
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1125. but I also feel Sebastianhas very little interest
Copy !req
1126. in sticking to the new plan.
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1127. Next time on
"Kitchen Nightmares,"
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1128. Gordon helps out an Irish pub—
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1129. This is lethal.
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1130. —but steps in the middle of a family feud.
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1131. Get out of here.
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1132. Don't tell me to
get out of here.
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1133. Would you care—
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1134. If Brian wasn't my
son, I'd have fired him.
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1135. One son
hides behind the bar.
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1136. Everybody's happy at thebar, everything's good.
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1137. The other
is drunk with power.
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1138. You got an issue?
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1139. He is an arrogant
little bastard.
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1140. Will Gordon be able tofind this family's pot of gold?
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1141. Every day, you have to
give it your best shot.
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1142. Or he has theluck of the Irish run out?
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1143. Next time on
"Kitchen Nightmares."
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