1. Tonight on Kitchen Nightmares,Copy !req
2. Chef Ramsay heads
to Manhattan Beach, California,Copy !req
3. where he must contend with
the youngest restaurant ownerCopy !req
4. he's ever encountered.Copy !req
5. How old are you,
if you don't mind...Copy !req
6. 28.Copy !req
7. She may be an ambitious
business school graduate...Copy !req
8. I didn't really expect it
to be this hard.Copy !req
9. But she may have picked
the wrong business to get into.Copy !req
10. Lisa, I am not selling food
like this.Copy !req
11. She's clueless in the kitchen.Copy !req
12. When was the last time
you looked in this fridge?Copy !req
13. Never, really.Copy !req
14. Salmon dip.Copy !req
15. She doesn't eat the food.Copy !req
16. She doesn't eat the food.Copy !req
17. I'm actually a vegetarian.Copy !req
18. And she has no controlCopy !req
19. Of her restaurant.Copy !req
20. What are you doing?Copy !req
21. Why are you standing here?Copy !req
22. Tonight, Chef Ramsay tries
to educateCopy !req
23. This young owner.Copy !req
24. You're searing tunaCopy !req
25. on a Monday
for Thursday night.Copy !req
26. But when class begins...
Whoa.Copy !req
27. Will this owner's immaturity
be her downfall?Copy !req
28. I think
you're a jerk.Copy !req
29. And will the kitchen staff
stick aroundCopy !req
30. for graduation day?Copy !req
31. Hello!
We giving up, sir.Copy !req
32. Yeah, I know you've given up.Copy !req
33. Literally!Copy !req
34. Get ready for a crash course...Copy !req
35. Get ready for a crash course...Copy !req
36. In restaurant 101.Copy !req
37. You may have bought
the restaurant at 23,Copy !req
38. but you're not running it.Copy !req
39. Grow up, Lisa,
will you?Copy !req
40. Just south of Los AngelesCopy !req
41. Just south of Los AngelesCopy !req
42. is the picturesque beach townCopy !req
43. of Manhattan Beach.Copy !req
44. Five years ago, Lisa Hemmat,
an ambitious 23-year-old,Copy !req
45. fresh out
of USC Business School,Copy !req
46. bought a restaurant
called Lido di Manhattan.Copy !req
47. Hey, guys, how are you?Copy !req
48. Welcome to Lido.Copy !req
49. I think I do surprise
a lot of peopleCopy !req
50. based on first impression.Copy !req
51. And seeing someone
as youngCopy !req
52. as I am and female,Copy !req
53. I think they are surprised...
Thanks for joining us.Copy !req
54. Most people still thinkCopy !req
55. That my parents gave it
to meCopy !req
56. That my parents gave it
to meCopy !req
57. or I married somebody
that gave it to me.Copy !req
58. Which is frustrating,
but at the same time,Copy !req
59. I know the truth.Copy !req
60. I went to USC and studied
business entrepreneurship.Copy !req
61. So after I graduated college,Copy !req
62. I was bound and determinedCopy !req
63. to only work for myself,Copy !req
64. but instead of starting
from scratch,Copy !req
65. I started looking
at existing businessesCopy !req
66. with staff,
with customer base.Copy !req
67. And Lido just seemed
like a real great fit.Copy !req
68. I don't think it looks good
like that.Copy !req
69. What? One long—
One big table.Copy !req
70. What? One long—
One big table.Copy !req
71. Lisa did not, at that time,
have the experienceCopy !req
72. to run a full restaurant,
in my opinion.Copy !req
73. I think
we should separate them.Copy !req
74. The only thing,
at that point in time,Copy !req
75. that I believe
really helped this restaurantCopy !req
76. be successful
is that she did have a staffCopy !req
77. that had been here forever.Copy !req
78. Lisa is a very smart person,Copy !req
79. But she doesn't have
a lot of experienceCopy !req
80. with a restaurant.Copy !req
81. I don't want
to hear complaints.Copy !req
82. I don't want
to hear.Copy !req
83. I just want
to hang out.Copy !req
84. If you see a wine key,Copy !req
85. I took it
from Priscila.Copy !req
86. A lot of times,
she gets things mixed up.Copy !req
87. A lot of times,
she gets things mixed up.Copy !req
88. Like, she considers me
as a friend,Copy !req
89. not as an employee.Copy !req
90. Do you have
his phone number?Copy !req
91. Why are there Morocco?Copy !req
92. They've been there.
You put them there on your...Copy !req
93. I didn't—
I can't reach that.Copy !req
94. Damien is bar managerCopy !req
95. And someone
that I have beenCopy !req
96. kind of dating
in the last six months.Copy !req
97. Thank you.Copy !req
98. I don't think
that I have a title.Copy !req
99. If she sees something
that needs to be doneCopy !req
100. and will ask me to do it,
I'll do it.Copy !req
101. Are you okay?Copy !req
102. Are you okay?Copy !req
103. No.Copy !req
104. Give me these.
Just relax.Copy !req
105. I kind of crossed
this fuzzy lineCopy !req
106. where I'm having him
work here.Copy !req
107. It's probably
a bad idea,Copy !req
108. but I'm gonna do it anyways.Copy !req
109. It's heartbreaking
to meCopy !req
110. to see other people
choosingCopy !req
111. other restaurants
around here.Copy !req
112. I struggle with why
it's not busier than it is.Copy !req
113. If Lido
doesn't change things here,Copy !req
114. If Lido
doesn't change things here,Copy !req
115. I don't think we'll be openCopy !req
116. until the beginning
of the next year.Copy !req
117. I've just been
so frustrated.Copy !req
118. I'm barely making it by.Copy !req
119. And, um, I can't continue on
like this.Copy !req
120. Parking lot is jammed,Copy !req
121. so my big question is,Copy !req
122. what's the problem
with the restaurant?Copy !req
123. I'm about to find out.Copy !req
124. Hello.Copy !req
125. Hi.Copy !req
126. How are you?Copy !req
127. How are you?Copy !req
128. Very well, thank you.
How are you?Copy !req
129. Good, I'm Lisa Hemmat.
Lisa, nice to see you.Copy !req
130. You're the...
Owner.Copy !req
131. You're the owner.
Yeah.Copy !req
132. Um, just so
very quickly,Copy !req
133. you've been
in business for how long?Copy !req
134. I've been here
for five years.Copy !req
135. You don't look
that old.Copy !req
136. How old are you,
if you don't mind my asking?Copy !req
137. 28.
28.Copy !req
138. So you got it
when you were 23?Copy !req
139. 23. Yeah.Copy !req
140. How did you manage
to get a restaurant at 23?Copy !req
141. I was just determinedCopy !req
142. when I graduated college.Copy !req
143. And you graduated
from where?Copy !req
144. USC, Marshall School
of Business.Copy !req
145. Okay, yeah. What was that,
a graduation present?Copy !req
146. No, Dad didn't buy me
a restaurant.Copy !req
147. Dad cosigned
on a loan for me.Copy !req
148. And so I'm gonna have
a quick bite to eat.Copy !req
149. And so I'm gonna have
a quick bite to eat.Copy !req
150. Okay.
Thank you.Copy !req
151. Go ahead and—
You want me to sit there?Copy !req
152. All these colors.
Who came up with these colors?Copy !req
153. The previous ownersCopy !req
154. Came up
with the colors.Copy !req
155. I kind of have kept it
the way it was.Copy !req
156. Right. What's changedCopy !req
157. since you took over
from the older restaurant?Copy !req
158. I haven't changed too much.Copy !req
159. Oh, really?
What, in five years?Copy !req
160. Yeah, in five years.Copy !req
161. So this is the same menuCopy !req
162. that was off
the previous owner's a la carte?Copy !req
163. Mm-hmm.
Right.Copy !req
164. And the head chef's name is?Copy !req
165. Louis Martinez.Copy !req
166. And Louis has been here
for 18 years.Copy !req
167. And the sous-chef is?Copy !req
168. His brother Arturo.Copy !req
169. His brother Arturo.Copy !req
170. Okay, good.
What would you recommend?Copy !req
171. This filet
wrapped in pancettaCopy !req
172. topped with a homemade balsamic
reduction sauce,Copy !req
173. but I'm actually vegetarian.Copy !req
174. Just say that again.Copy !req
175. Sorry, you're...Copy !req
176. Yes, I'm vegetarian.Copy !req
177. You're vegetarian?
Yeah.Copy !req
178. Right, so char-grilled filet,
but hold the filet.Copy !req
179. Yeah, that dish is awesome.Copy !req
180. Thank you.Copy !req
181. Wow.
Bizarre.Copy !req
182. Hello.Copy !req
183. Hello. How are you?
Priscilla.Copy !req
184. Priscilla, nice.
Beautiful name.Copy !req
185. And I will be your server.
Okay, great.Copy !req
186. Makes sense.
Thank you.Copy !req
187. Makes sense.
Thank you.Copy !req
188. Priscilla, I think I'm ready.Copy !req
189. The baked eggplant rollCopy !req
190. and then the spicy ahi tower,
please.Copy !req
191. All right.Copy !req
192. And then
the tortellini pasta salad.Copy !req
193. Okay.
Yeah, thank you.Copy !req
194. You're welcome.Copy !req
195. Young man,
how are you?Copy !req
196. Damien.Copy !req
197. I'm the bar managerCopy !req
198. and the catering director.Copy !req
199. That's a big title.Copy !req
200. Catering director
and bar manager.Copy !req
201. All at once.
Well done.Copy !req
202. Is Lisa a good boss?Copy !req
203. Lisa is a lovely boss,
yes.Copy !req
204. Lovely boss.Copy !req
205. Lovely boss.Copy !req
206. Sometimes when they refer
to the boss as being lovely,Copy !req
207. it sounds
like it's an intimate lovely.Copy !req
208. Which, there's nothing
wrong with it.Copy !req
209. No.
Is there?Copy !req
210. No, I am dating Lisa,
yes.Copy !req
211. Okay.
Right.Copy !req
212. That's why she's lovely.
Got you now.Copy !req
213. Okay.Copy !req
214. Oh.Copy !req
215. And what is that?Copy !req
216. Eggplant roll.
Really?Copy !req
217. Really hot. Yeah.
Don't worry. Thank you.Copy !req
218. Um, and these are stuffed with?Copy !req
219. Mozzarella cheese.Copy !req
220. Mozzarella.
Thank you.Copy !req
221. Mm-hmm.
Oh, dear.Copy !req
222. Mm-hmm.
Oh, dear.Copy !req
223. That doesn't look
very appetizing, does it?Copy !req
224. Oof.Copy !req
225. Crunchy eggplant.
Undercooked.Copy !req
226. The eggplant's raw.Copy !req
227. That's why it's gone
so black.Copy !req
228. Take that back 'cause it's,
like, piled in grease.Copy !req
229. No problem.
Eggplant shouldn't be crunchy.Copy !req
230. Ooh, dear.Copy !req
231. Ay-yi-yi.Copy !req
232. He sent it back
because of the—Copy !req
233. eggplant is not cooked
properly.Copy !req
234. This is the ahi tower
appetizer.Copy !req
235. Thank you.
Ah, dear.Copy !req
236. I feel like
there's a firework displayCopy !req
237. taking place on my plate.Copy !req
238. Rocket man.Copy !req
239. It's so compressed,Copy !req
240. it feels like it's been done
two days ago.Copy !req
241. Ouch.
Spicy ahi tuna.Copy !req
242. That tuna doesn't taste fresh.Copy !req
243. It's grainy,
and it's furry.Copy !req
244. Here, you've been sat there
watching me.Copy !req
245. Here, you've been sat there
watching me.Copy !req
246. Come on.Copy !req
247. Hey, come on.Copy !req
248. No, no, come on.Copy !req
249. That's just gross.Copy !req
250. Oh, did you like?Copy !req
251. No, I didn't.
Is that frozen tuna?Copy !req
252. Is it?
Yeah.Copy !req
253. I'll bypass and go
to the next one.Copy !req
254. No problem.
Thank you.Copy !req
255. Funny how an owner'sCopy !req
256. not even in the kitchen.Copy !req
257. There's been one mistake,
two mistakes.Copy !req
258. She's just standing there,Copy !req
259. hanging out
and chilling out.Copy !req
260. He said that it tastes
like frozen tuna.Copy !req
261. He said that it tastes
like frozen tuna.Copy !req
262. It is frozen tuna.Copy !req
263. I told him
it was fresh.Copy !req
264. Here's the bad news,Copy !req
265. so far not a slim
ray of sunshine,Copy !req
266. not even a glimmer
of hopeCopy !req
267. anywhere in the food.Copy !req
268. Chicken tortellini
pasta salad.Copy !req
269. Excellent, good.
Now is that home-cooked?Copy !req
270. Those are not homemade.Copy !req
271. Ah, thanks.Copy !req
272. Eh?Copy !req
273. What is that in there?Copy !req
274. It tastes like rubber.Copy !req
275. That is hideous.Copy !req
276. Ugh.Copy !req
277. Ugh.Copy !req
278. Yeah, not very pleasant.
No?Copy !req
279. No, I mean that's
just stone-cold.Copy !req
280. I'm sorry.Copy !req
281. Ask Lisa to taste
the tortellini,Copy !req
282. just the vegetarian part.Copy !req
283. All right.Copy !req
284. I still think
it tastes good.Copy !req
285. Everything,
vegetarian at least,Copy !req
286. I've tried, I love.Copy !req
287. So I think our food
tastes great to me.Copy !req
288. It really does.Copy !req
289. Vegetarian owner LisaCopy !req
290. Has relied
on the Martinez brothers...Copy !req
291. Hi, guys.
Hello.Copy !req
292. Come around.Copy !req
293. And a menu she inheritedCopy !req
294. From the previous owner,Copy !req
295. From the previous owner,Copy !req
296. and Chef Ramsay
was not impressed.Copy !req
297. So what hurtsCopy !req
298. more than anythingCopy !req
299. was how bad the food was.Copy !req
300. I can't thinkCopy !req
301. of a worse
vegetable to serve rawCopy !req
302. than a sliceCopy !req
303. of crunchy eggplant.Copy !req
304. Why is your restaurantCopy !req
305. that's on it's assCopy !req
306. cooking frozen pastaCopy !req
307. with a fillingCopy !req
308. and frozen tuna?Copy !req
309. Two of the biggest insults.Copy !req
310. Are you powerless to talk?Copy !req
311. Lisa, come on.
Who runs this restaurant?Copy !req
312. Who's in charge?Copy !req
313. I'm in charge.Copy !req
314. So you're giving themCopy !req
315. the permission
to cook like this.Copy !req
316. Yeah, I guess.Copy !req
317. Me.Copy !req
318. I've had a lunch here.Copy !req
319. I'm embarrassed.Copy !req
320. And you tell me
you run the place.Copy !req
321. Yeah.Copy !req
322. But you don't have
the initiativeCopy !req
323. to identify
that that's.Copy !req
324. Why?Copy !req
325. I didn't know.Copy !req
326. You didn't know?
No.Copy !req
327. You didn't know?
No.Copy !req
328. You don't need a degreeCopy !req
329. to identify
that crap.Copy !req
330. Trust me.Copy !req
331. I think he's being
a little over-dramatic.Copy !req
332. We do overall have customers
that do enjoy the food.Copy !req
333. And you tell me
you run the place.Copy !req
334. I guess I didn't think of it
as that horrible or bad.Copy !req
335. You're dreaming, sweetheart.Copy !req
336. Coming up...Copy !req
337. That is disgusting.Copy !req
338. Chef Ramsay makes
a frightening find.Copy !req
339. Filth.Copy !req
340. We have customers
to serve right now.Copy !req
341. And has to make
a dramatic decision.Copy !req
342. You serve those customers
right now,Copy !req
343. You serve those customers
right now,Copy !req
344. I'm out of here.
your choice.Copy !req
345. But this time...
Excuse me.Copy !req
346. He involves the customers.Copy !req
347. Are you interested
in being served dinnerCopy !req
348. with that filth?Copy !req
349. Then...
Stop.Copy !req
350. A vicious fight
in the kitchen erupts.Copy !req
351. What do you want?Copy !req
352. What do you mean,
what do I want?Copy !req
353. As Chef Ramsay
attempts to teach...Copy !req
354. Let's clean it.Copy !req
355. But this young owner
refuses to learn.Copy !req
356. Was it really affecting
our food tonight? No.Copy !req
357. Grow up, Lisa, will you?Copy !req
358. That's coming up
on Kitchen Nightmares.Copy !req
359. After an uninspiring lunch,Copy !req
360. Chef Ramsay is looking
for some good newsCopy !req
361. in tonight's dinner service.Copy !req
362. Enjoy your dinner.
Welcome.Copy !req
363. My name's Damien, I'll be
taking care of you tonight.Copy !req
364. I'm gonna go with
the seared ahi tuna.Copy !req
365. Muscat, okay.
Sure, absolutely.Copy !req
366. Um...Copy !req
367. The computers have been
an issue for me from day one.Copy !req
368. The computers have been
an issue for me from day one.Copy !req
369. It's really outdated.Copy !req
370. The keyboard's not even
working properly,Copy !req
371. so you keep pressing,
pressing, pressing.Copy !req
372. Doesn't work.Copy !req
373. It's ridiculous.Copy !req
374. My God.
How old is this thing?Copy !req
375. It's, I think,
about 30 years old.Copy !req
376. Everything's coded,Copy !req
377. like numbers.Copy !req
378. For each and every order?
That's correct.Copy !req
379. And sometimes all the buttons
don't work.Copy !req
380. Do you have a ticket
for 108?Copy !req
381. They don't have a ticket
for 108.Copy !req
382. Louis, double-check
if you have my tickets,Copy !req
383. Louis, double-check
if you have my tickets,Copy !req
384. 104 and 105.Copy !req
385. Uh, nah.Copy !req
386. This is absolute madness.Copy !req
387. This whole
computerized systemCopy !req
388. is a nightmare.Copy !req
389. I hate the computer.Copy !req
390. Whenever we kinda busy,
like really put us behind.Copy !req
391. The computer just sucks.Copy !req
392. While an antiquated
ordering systemCopy !req
393. Creates havoc for the front
of the house and the kitchen,Copy !req
394. chef Louis pushes onCopy !req
395. and manages to get entrees out
to the dining room.Copy !req
396. Well, that's just—Copy !req
397. Okay.Copy !req
398. Oh, no.Copy !req
399. Gummy?Copy !req
400. Yeah.Copy !req
401. Yeah, she's right.Copy !req
402. Gummy.
She's being polite.Copy !req
403. I think
that Lisa doesn't knowCopy !req
404. what's going on
with the kitchen.Copy !req
405. What's this here?Copy !req
406. Louie, when was
all this done?Copy !req
407. So we're searing tuna
on a Monday for Thursday?Copy !req
408. Yeah.Copy !req
409. Yeah.Copy !req
410. What are you doing?
Look at the color of it.Copy !req
411. Get me Lisa, please.Copy !req
412. Right here.Copy !req
413. I'm getting
really nervous now.Copy !req
414. Thursday.Copy !req
415. We can't sear tuna
to order?Copy !req
416. That's why
it doesn't taste good.Copy !req
417. Does that make business sense
upstairs or—Copy !req
418. No, it doesn't.Copy !req
419. When was the last time
you looked in this fridge?Copy !req
420. Uh, I never really
examined it.Copy !req
421. No.Copy !req
422. No.Copy !req
423. Oh, dear.Copy !req
424. Lisa, how long agoCopy !req
425. do you think
that was sliced?Copy !req
426. I don't know.
Roughly?Copy !req
427. A couple days?Copy !req
428. A couple of days?
It's like pastrami.Copy !req
429. But that is scary.Copy !req
430. Ay-yi-yi.Copy !req
431. Like, I don't know
these things are going onCopy !req
432. unless someone tells me,
and they haven't told me.Copy !req
433. Dinner service
is off to a rough start.Copy !req
434. Customers are unhappy.Copy !req
435. The food is far from fresh.Copy !req
436. And Lisa, the owner,
is unawareCopy !req
437. And Lisa, the owner,
is unawareCopy !req
438. of many of the problems
in her own kitchen.Copy !req
439. I don't know what to do.Copy !req
440. But as bad as it is,Copy !req
441. It's about to get worse.Copy !req
442. Oh, my God.Copy !req
443. That's disgusting.Copy !req
444. Oh,Copy !req
445. Stop.Copy !req
446. You, stop.Copy !req
447. Everybody, stop.Copy !req
448. Lisa, come here two seconds.
Come here.Copy !req
449. When was the last time
this place was cleaned?Copy !req
450. When was the last time
this place was cleaned?Copy !req
451. They should be cleaning
every day.Copy !req
452. But look.
Just here.Copy !req
453. Just everywhere.
Disgusting.Copy !req
454. Look at it.Copy !req
455. This is above food.Copy !req
456. I mean, come on.Copy !req
457. Louis, I am not
serving food like this.Copy !req
458. Okay.Copy !req
459. That is disgusting.Copy !req
460. I don't think it really has
affected or gone in the food.Copy !req
461. How do you know?Copy !req
462. We have customers
to serve right now.Copy !req
463. Okay, do me a favor.Copy !req
464. You serve those customers
right now, I'm out of here.Copy !req
465. You serve those customers
right now, I'm out of here.Copy !req
466. Your choice.Copy !req
467. 'Cause you think
I'm gonna stand there—Copy !req
468. What do you—
what do you want—Copy !req
469. What do you mean,
what do I want?Copy !req
470. , I'll do it
this way then.Copy !req
471. Excuse me!Copy !req
472. Excuse me!Copy !req
473. All these tables here,Copy !req
474. can I borrow you
for two seconds, please?Copy !req
475. Follow me.Copy !req
476. Sir, come through.
Madam, come through.Copy !req
477. I just stopped
serving food in hereCopy !req
478. because of the
and the dust.Copy !req
479. because of the
and the dust.Copy !req
480. Are you interested
in being served dinnerCopy !req
481. with that filth
dripping in your food?Copy !req
482. Does anyone
want to eat now?Copy !req
483. Nn-nn-nn.Copy !req
484. That's your customers.Copy !req
485. You need me
to tell you that?Copy !req
486. Laugh.Copy !req
487. I'm not laughing.Copy !req
488. I think you're a jerk.Copy !req
489. You should be embarrassed.Copy !req
490. Excuse me.Copy !req
491. It's a little bit
gross like that,Copy !req
492. but was it really affecting
our food tonight? No.Copy !req
493. Like, did he need to make
a huge spectacleCopy !req
494. and embarrass me in front
of all my customers? No.Copy !req
495. and embarrass me in front
of all my customers? No.Copy !req
496. Lisa.Copy !req
497. Lisa, what do you mean?Copy !req
498. You come out,
make us look likeCopy !req
499. in front of, like,
friends and customers.Copy !req
500. Lisa, the first thing
I said,Copy !req
501. "Could we stop
serving food?"Copy !req
502. You're totally obliviousCopy !req
503. to what's happening
in your business.Copy !req
504. You may have bought
the restaurant at 23,Copy !req
505. my darling, but you're not
running it.Copy !req
506. Grow up, Lisa,
will you?Copy !req
507. It's an hour
into dinner service.Copy !req
508. Chef Ramsay has uncovered
an unsanitary situationCopy !req
509. in the kitchen...Copy !req
510. Grow up, Lisa,
will you?Copy !req
511. And Lisa has escaped
to the bathroom.Copy !req
512. As for the kitchen,Copy !req
513. they're about to get
some much-needed direction,Copy !req
514. not from the owner
but from Gordon.Copy !req
515. Don't stare.
Clean.Copy !req
516. Everybody, grab a towel
and start cleaning.Copy !req
517. The kitchen. It's disgusting.Copy !req
518. I mean, we're talking
about inches of dirt,Copy !req
519. and it's gross.Copy !req
520. I mean, look at this.Copy !req
521. He's right.Copy !req
522. He's right.Copy !req
523. Filthy.Copy !req
524. Dinner service
is full force right now.Copy !req
525. We've got 93 people
in the restaurantCopy !req
526. that need their food,Copy !req
527. and dinner service
is stopped.Copy !req
528. I don't know
what else to do.Copy !req
529. Where is Lisa?
Has she gone upstairs?Copy !req
530. She's in the restroom,
yeah.Copy !req
531. She's in the restroom.Copy !req
532. If she's in the restroom, then
the restroom's in the.Copy !req
533. Sulking precious princess.Copy !req
534. I have never seen
Lisa like thatCopy !req
535. or upset like that ever.Copy !req
536. She's a very tough person.Copy !req
537. I didn't expect she was going
to react like that.Copy !req
538. Damien, okay.Copy !req
539. That's fine, yeah.Copy !req
540. That's clean, yeah?
Yeah.Copy !req
541. It's as clean as
I've ever seen it.Copy !req
542. Louie, okay, we can start
firing up again, now, yes?Copy !req
543. Is Lisa out
of the toilet yet?Copy !req
544. She's still in there?Copy !req
545. She's still in there?Copy !req
546. That's nearly an hour.Copy !req
547. I've been here
for an hour and 20 minutes,Copy !req
548. and I'm not gonna
wait much longer.Copy !req
549. We've been waiting
too long.Copy !req
550. Is she okay?
Is she going to the bathroom?Copy !req
551. Do you want
to go and check on her or—Copy !req
552. I can check on her.Copy !req
553. Would you mind?
Thank you.
No, no problem.Copy !req
554. She's not gonna come out
for nothing.Copy !req
555. She's not gonna come out
for nothing.Copy !req
556. We're trying really hard.Copy !req
557. So she's given up.Copy !req
558. No.Copy !req
559. Come on, Bruna.Copy !req
560. A dismal dinner serviceCopy !req
561. comes to an end...Copy !req
562. Not even an appetizer?Copy !req
563. With disappointed customers
leaving unsatisfied.Copy !req
564. As for Lisa,
she finishes off the serviceCopy !req
565. still sequestered
in the bathroom.Copy !req
566. I didn't really expect it
to be this hard.Copy !req
567. I try my best,Copy !req
568. I try my best,Copy !req
569. and I really want the best
for this restaurant.Copy !req
570. You have two minutes?
Yes.Copy !req
571. I don't know.Copy !req
572. I feel pretty helpless
right now.Copy !req
573. So that was a night.Copy !req
574. Mm-hmm.Copy !req
575. You got upset,
and you disappeared.Copy !req
576. Yeah.Copy !req
577. That's not the way
to face problems.Copy !req
578. What was I supposed
to do?Copy !req
579. Like, do you want me
to go back and dust?Copy !req
580. Like, I don't get what you're
trying to say right now.Copy !req
581. You don't get—
Okay, okay.Copy !req
582. So is that the kind of trick
that they teach youCopy !req
583. in an honors degree,Copy !req
584. in an honors degree,Copy !req
585. to disappear in a toilet
like a precious princess?Copy !req
586. I don't think of myself
as, like, a princess.Copy !req
587. I really don't.Copy !req
588. Like, I just think
I am an average personCopy !req
589. working hard
to fulfill my dreams.Copy !req
590. You bought
the restaurant young.
Yeah.Copy !req
591. That was the easy part,
purchasing.Copy !req
592. The hardest part
was the following day,Copy !req
593. running the thing.Copy !req
594. Lisa, you know, no one's
ever told you the truth,Copy !req
595. but more importantly
I think you're in denial.Copy !req
596. Why am I here?Copy !req
597. Why am I here?Copy !req
598. Because we need help,Copy !req
599. and I'm missing
a key ingredient obviously,Copy !req
600. because we have
a good location.Copy !req
601. I have a great staff.
I have a good energy.Copy !req
602. I-I love the place.Copy !req
603. Something's missing.Copy !req
604. Okay, I'm gonna give you
a business assignment tonight.Copy !req
605. Back to the good old days,
USC.Copy !req
606. I need fiveCopy !req
607. real, clear changesCopy !req
608. that you want to make
tomorrowCopy !req
609. to be implemented.Copy !req
610. Okay.Copy !req
611. Tomorrow, new start.Copy !req
612. Those five issues may start
to really help convince meCopy !req
613. Those five issues may start
to really help convince meCopy !req
614. why you did this
five years ago.Copy !req
615. Okay.Copy !req
616. Good night.Copy !req
617. Good night.
Thank you.Copy !req
618. Last night Lisa failed her test
as a restaurant owner.Copy !req
619. But today
Chef Ramsay is hopingCopy !req
620. she will do a better job
with her homework assignment.Copy !req
621. All right,
where's Lisa?Copy !req
622. Right here.
Good morning.Copy !req
623. Trust you to be in the bathroom
when I came in this morning.Copy !req
624. Trust you to be in the bathroom
when I came in this morning.Copy !req
625. So last night
we had a little chat,Copy !req
626. and I asked Lisa
to come upCopy !req
627. with five instrumental changesCopy !req
628. that she wants
to put into this placeCopy !req
629. to make a significant
difference.Copy !req
630. I want to hear
what those are.Copy !req
631. I'll give you one.Copy !req
632. Thank you.Copy !req
633. Okay, five things
that I would like to changeCopy !req
634. about Lido today.Copy !req
635. Be proud of the food
we're serving.Copy !req
636. Keep a clean and sanitaryCopy !req
637. environment everywhere.Copy !req
638. environment everywhere.Copy !req
639. The customers
should be impressedCopy !req
640. by the ambiance and decor,
not disgusted.Copy !req
641. We need to tighten up the menu
and stay with one themeCopy !req
642. that works.Copy !req
643. Okay, fifth?Copy !req
644. It's more for me.Copy !req
645. "To learn how
the kitchen operates."Copy !req
646. Yeah, good job, "A" plus.Copy !req
647. You've clearly shown meCopy !req
648. that you know the problems.Copy !req
649. The hardest thing now
is following it through.Copy !req
650. Yes.Copy !req
651. Last night was rock bottom,Copy !req
652. but I think, you know,
I'm gonna have to embraceCopy !req
653. these changes
and make sure they happen.Copy !req
654. these changes
and make sure they happen.Copy !req
655. There's one issue
that I'm concerned aboutCopy !req
656. that you haven't
managed to tackle.Copy !req
657. In fact,
let me show you here.Copy !req
658. It'll be easier
doing it this way.Copy !req
659. P.O.S.Copy !req
660. Piece of.Copy !req
661. That is the biggest headacheCopy !req
662. inside this restaurant.Copy !req
663. They press less buttonsCopy !req
664. at NASA launching astronauts
into space,Copy !req
665. at NASA launching astronauts
into space,Copy !req
666. I swear to God.Copy !req
667. Yes?Copy !req
668. Yes!
Oh, my God!Copy !req
669. Stand back.Copy !req
670. Ahh!Copy !req
671. Wait, wait, let us do it.Copy !req
672. Do it!Copy !req
673. But when he start
to just break the computer,Copy !req
674. I couldn't believe it.Copy !req
675. I was, ugh, in shock.Copy !req
676. One more!Copy !req
677. That was my dream come true.Copy !req
678. Let's go.Copy !req
679. Lisa,
let the frustrations go.Copy !req
680. Priscila's next.Copy !req
681. Yeah!Copy !req
682. I won't have to read anymore.Copy !req
683. Go, go, go, go.Copy !req
684. This is for all the hard timeCopy !req
685. I had with this
piece of.Copy !req
686. I hate it.Copy !req
687. Bruna, let's go.Copy !req
688. I hate this!Copy !req
689. Come on, big boy,
let's go.Copy !req
690. Don't hurt yourself.Copy !req
691. I hate this thing.Copy !req
692. Oh, my God.Copy !req
693. I'm done with you.Copy !req
694. Ooh, that felt good.
Didn't it?Copy !req
695. Ooh, that felt good.
Didn't it?Copy !req
696. Well done.Copy !req
697. Coming up,Copy !req
698. There's mayhem
at Lido di Manhattan.Copy !req
699. Whoa!Copy !req
700. I'm begging you just
to talk to each other.Copy !req
701. I'm begging!Copy !req
702. In the kitchen,
there's a war or words.Copy !req
703. Stop it!Copy !req
704. And then,Copy !req
705. The cooks resign.Copy !req
706. They're leaving.
Who's leaving?Copy !req
707. We're giving up.
Bye.Copy !req
708. Oh, my God.
They walked out.Copy !req
709. Louie!Copy !req
710. Forcing Gordon to make
a desperate call for help.Copy !req
711. Listen, I need you
right now.Copy !req
712. The tide is rolling in.Copy !req
713. And this beach restaurant
may be too far underwaterCopy !req
714. And this beach restaurant
may be too far underwaterCopy !req
715. to save.Copy !req
716. While professor RamsayCopy !req
717. is impressed
with Lisa's homeworkCopy !req
718. and her intentions
for the restaurant,Copy !req
719. class now continues
in the kitchen,Copy !req
720. where Gordon
is ready to educate LisaCopy !req
721. and her chefs.Copy !req
722. So two changes tonight, yes?
Okay.Copy !req
723. Very simple,
we'll do a linguini of crab,Copy !req
724. and we'll do a seared tuna
salad nicoise, okay?Copy !req
725. Sounds good.Copy !req
726. Okay, so first thing.Copy !req
727. We're gonna sear the tuna.
Nice and gently done, yeah?Copy !req
728. Is it always cooked
at the same temperature?Copy !req
729. Yeah, in terms of the quality,
the least it needs cooking.Copy !req
730. Yeah, in terms of the quality,
the least it needs cooking.Copy !req
731. Okay.Copy !req
732. I don't know much
about food.Copy !req
733. So I thought it was
extremely exciting,Copy !req
734. and what an opportunityCopy !req
735. to watch someone
like Gordon Ramsay.Copy !req
736. To go with the
tuna nicoise,Copy !req
737. we've got a couple
of potatoes on there.Copy !req
738. It just looks so fresh
and flavorful.Copy !req
739. Vibrant.Copy !req
740. Okay, done.Copy !req
741. Gorgeous.
Beautiful.Copy !req
742. Right, Linguini, yeah?Copy !req
743. White wine in.Copy !req
744. Tossing this crab in.Copy !req
745. Fresh lime juice
right at the very end.Copy !req
746. Yeah, it's beautiful.Copy !req
747. Absolutely.Copy !req
748. Absolutely.Copy !req
749. After a rough first day,Copy !req
750. Lisa now has
a positive attitude.Copy !req
751. And Chef Ramsay is hoping...Copy !req
752. All right,
let's have a quick briefing.Copy !req
753. She's ready
for another assignment.Copy !req
754. Lisa, the boss,
you're gonna do somethingCopy !req
755. you haven't done
in five years.Copy !req
756. Tonight you—
yeah, here we are.Copy !req
757. Are on the line.Copy !req
758. That's right.Copy !req
759. Are you serious?Copy !req
760. I'm very serious.Copy !req
761. I'm a little nervous
about hurting myself.Copy !req
762. I'm a little nervous
about hurting myself.Copy !req
763. I hate knives.Copy !req
764. I cut myself when I was,
like, three years old.Copy !req
765. So I never would have expected
to put me on the line like that.Copy !req
766. I'll see you in a minute.Copy !req
767. We're opening
in five minutes.Copy !req
768. Hello.
Hi.Copy !req
769. Right this way.Copy !req
770. Your menu.
Thank you.Copy !req
771. Just so you ladies know,
in addition to our menu,Copy !req
772. we have two specials.Copy !req
773. Chef Ramsay has put LisaCopy !req
774. in charge
of tonight's specials.Copy !req
775. That's for you, apron.
Perfect.Copy !req
776. He wants her to begin
to understandCopy !req
777. The inner workings
of her kitchen,Copy !req
778. something she has avoided
in the past.Copy !req
779. something she has avoided
in the past.Copy !req
780. Definitely came
as a shock to me.Copy !req
781. I'm thinking about
the seared ahi.Copy !req
782. I'm gonna have
the crab special.Copy !req
783. All right,
thank you very much, folks.Copy !req
784. Thank you.
You're welcome.Copy !req
785. Okay, there we go.
First order.Copy !req
786. Ahi tuna, yeah?Copy !req
787. I didn't understand
what we were doing.Copy !req
788. I was really confused.Copy !req
789. Why is this
not turning on?Copy !req
790. Lisa, get comfortable
with it, yeah?Copy !req
791. Get comfortable.Copy !req
792. Why is this
not turning on?Copy !req
793. This is hot.Copy !req
794. I don't know
what to do with it.Copy !req
795. Keep it here?Copy !req
796. Lisa was, like,
touching little things,Copy !req
797. like doing this,
"Oh, ouch.Copy !req
798. like doing this,
"Oh, ouch.Copy !req
799. Ow, it's hot."Copy !req
800. Ow, it's hot.Copy !req
801. Lisa,
you got to move fast.Copy !req
802. Whoa.Copy !req
803. Why is it flaming?Copy !req
804. That's going
in the microwave?
Yeah.Copy !req
805. Why isn't it
going in there?Copy !req
806. I think it's
a very valid point.Copy !req
807. Why is it going
in the microwave?Copy !req
808. Why can't it go—
the oven's on, yeah?Copy !req
809. Yeah, it's on.Copy !req
810. Okay, see what
I'm trying to say?Copy !req
811. It's really important
for you to see this.Copy !req
812. To see a dishCopy !req
813. To see a dishCopy !req
814. go directly
to the microwave,Copy !req
815. I was just—
I was really shocked.Copy !req
816. We're not here
spending all this moneyCopy !req
817. on microwaved food.Copy !req
818. Why would we do that?Copy !req
819. We're supposed to use
the microwave,Copy !req
820. How do we get flavor
out of a microwave?Copy !req
821. It's so good for you
to see this,Copy !req
822. I cannot tell you.Copy !req
823. It's an hour
into dinner service,Copy !req
824. and while
Chef Ramsay's specials,Copy !req
825. prepared capably by Lisa,
are a hit...Copy !req
826. Did you like it?
That one's really good.Copy !req
827. The old menu cooked
by the kitchen staffCopy !req
828. Are a flop.Copy !req
829. Is it supposed
to be crunchy?Copy !req
830. This is not worth $24.Copy !req
831. Tonight was crazy.Copy !req
832. I probably had, like,Copy !req
833. seven items sent back,Copy !req
834. which is terrible.Copy !req
835. No problem.
I'll take this back.Copy !req
836. No problem.Copy !req
837. Medium rare, please.Copy !req
838. Medium rare, absolutely.Copy !req
839. I'll throw that right back
on the grill for you.Copy !req
840. Be right back out.Copy !req
841. In general, the plates
going back to the kitchenCopy !req
842. was frustrating for me.Copy !req
843. Medium rare, please.
That's rare.Copy !req
844. It seemed like
something went wrongCopy !req
845. with every one of my tables.Copy !req
846. with every one of my tables.Copy !req
847. It's overcooked?Copy !req
848. I am very frustrated.Copy !req
849. What's wrong with that?Copy !req
850. It's overcooked.Copy !req
851. What is that?Copy !req
852. This lamb is overcooked.
Please re-fire.Copy !req
853. Medium.Copy !req
854. Well, this is overcooked.
No, no, no.Copy !req
855. Re-fire, medium, thank you.Copy !req
856. You didn't write—
Hey, hey.Copy !req
857. You didn't write out
the temperature.Copy !req
858. Now I realize that
Arturo and LouisCopy !req
859. like to shift blame
all the time.Copy !req
860. Like, no one can take
responsibility.Copy !req
861. Okay, so medium, please.Copy !req
862. Okay, we got it, we got it.
Let's go.Copy !req
863. Okay, we got it, we got it.
Let's go.Copy !req
864. Can we just re-fire it first,Copy !req
865. and we'll argue it
after service, please?Copy !req
866. Everyone is yelling
and being angry.Copy !req
867. It just tears it apart.
Like, you can't do that.Copy !req
868. Re-fire lamb, medium.
Thank you.Copy !req
869. Thank you.Copy !req
870. Stop it!Copy !req
871. It's overcooked?
I'll take that back for you.Copy !req
872. Aside from the successful
dinner specials,Copy !req
873. Tonight's dinner service
has been a disaster.Copy !req
874. Re-fire lamb, medium.
Thank you.Copy !req
875. Yes, thank you.Copy !req
876. And Chef RamsayCopy !req
877. is looking for someone
to talk control.Copy !req
878. Stop it!Copy !req
879. Okay.Copy !req
880. Thank you.Copy !req
881. How's that pork coming?Copy !req
882. Six minutes.
Six minutes.Copy !req
883. Two ahi towers
and one calamari.Copy !req
884. Right, Lisa, you're
in control now, yeah?Copy !req
885. Yes.
Good.
Let's go.Copy !req
886. Pass is in the window.Copy !req
887. Pass is in the window.Copy !req
888. There it is.Copy !req
889. Yes, got it up on time.Copy !req
890. I feel like once I kind of
learned my dishes,Copy !req
891. I was like,
"Come on, what's next?Copy !req
892. What's next?
Let's get it together?"Copy !req
893. 127, go.
Yes.Copy !req
894. This is good.Copy !req
895. It's really good.Copy !req
896. What's going on now?Copy !req
897. It's vital to know
what's going on in the kitchenCopy !req
898. as an owner/operator.Copy !req
899. I shoulda done it
years ago.Copy !req
900. And thank you for coming out,Copy !req
901. and hopefully we see you
again soon.Copy !req
902. Okay, tonight you were good.Copy !req
903. Okay, tonight you were good.Copy !req
904. Thank you.Copy !req
905. But here's the bad news.Copy !req
906. I can't think
of a worse scenarioCopy !req
907. than having lazy chefs.Copy !req
908. It is the quickest wayCopy !req
909. of closing down
a business.Copy !req
910. I'm willing to work
with Arturo and Louis,Copy !req
911. but just everything
has to change.Copy !req
912. Lisa's ability to changeCopy !req
913. has inspired Chef RamsayCopy !req
914. to implement a change
of his own—Copy !req
915. a drastic remodel of Lido
that he and his teamCopy !req
916. a drastic remodel of Lido
that he and his teamCopy !req
917. work through the night
to complete.Copy !req
918. Good morning.Copy !req
919. Good morning.Copy !req
920. Today, big day.Copy !req
921. Lido is relaunching.Copy !req
922. Ready?
Yes.Copy !req
923. Do it, yes, yes.Copy !req
924. It's time to see
the new Lido.Copy !req
925. Let's go.Copy !req
926. Come in, come in,
come in.Copy !req
927. Wow!
Come in.Copy !req
928. Come in, come in,
come in, come over.Copy !req
929. Oh, my gosh.
Wow.Copy !req
930. It's beautiful.Copy !req
931. First thing,
that horrendous wallCopy !req
932. That was dividing
your restaurant has gone.Copy !req
933. Now the whole thing
just feels open.Copy !req
934. Now the whole thing
just feels open.Copy !req
935. Easier to get around.Copy !req
936. Wow, look at—Copy !req
937. Wow, that's so cool.Copy !req
938. - New seating.
- Brand-new.Copy !req
939. Check out the new China.Copy !req
940. No more hideous colors.Copy !req
941. All the platesCopy !req
942. and all the little
small bits of chinaCopy !req
943. were from store.Copy !req
944. I was totally speechless.Copy !req
945. I love what they did
with the curtains,Copy !req
946. with the lighting,
with the pictures.Copy !req
947. One thing this area
hasn't gotCopy !req
948. and one thing you've gotCopy !req
949. every chance
of exceeding inCopy !req
950. is becoming Manhattan's,
yeah,Copy !req
951. local, cool, wine bar.Copy !req
952. local, cool, wine bar.Copy !req
953. Serving great food,Copy !req
954. great wines by the glasses,Copy !req
955. more importantly,Copy !req
956. a very cool place
to hang out.Copy !req
957. I think a wine barCopy !req
958. is exactly
what Manhattan Beach needed.Copy !req
959. There's no place out there
around hereCopy !req
960. that has that.Copy !req
961. One more little surprise.Copy !req
962. You've got to see these.Copy !req
963. The system before
was useless.Copy !req
964. This is phenomenal.Copy !req
965. I'm so happy right now.Copy !req
966. I'm so happy right now.Copy !req
967. Wow.Copy !req
968. I was so surprised
when I saw the new system.Copy !req
969. No way.Copy !req
970. I couldn't believe it.Copy !req
971. I was, ugh, in shock.Copy !req
972. This is designed by halo.Copy !req
973. This is the most advanced
restaurant P.O.S. systemCopy !req
974. anywhere in the world.Copy !req
975. Wow!Copy !req
976. I believe in you.
I believe in the staff.Copy !req
977. You've got to pull this off.Copy !req
978. We will.
Oh, definitely.Copy !req
979. We have to.Copy !req
980. Not only will the new decorCopy !req
981. Be on display tonight,Copy !req
982. Chef Ramsay
has overhauled the foodCopy !req
983. and designed an exciting
wine-friendly menuCopy !req
984. and designed an exciting
wine-friendly menuCopy !req
985. for what he is hoping
will be the new hot spotCopy !req
986. in Manhattan Beach.Copy !req
987. Wow.Copy !req
988. That's a lot of food.Copy !req
989. That's so pretty.Copy !req
990. Let's start off
from the top,Copy !req
991. the homemade
chicken sausage.Copy !req
992. Grilled baby artichokes.Copy !req
993. Vegetarian delight.Copy !req
994. One of my favorites,
the flatbreads.Copy !req
995. They are fantastic.Copy !req
996. You've got a chanceCopy !req
997. to gain a serious reputation.Copy !req
998. Mm-hmm.
Right, entrees.Copy !req
999. The Lido burger.
Grilled minute steak.Copy !req
1000. I think it's gonna be
a huge hit here.Copy !req
1001. I love the new menu.Copy !req
1002. It's so tasty.Copy !req
1003. It's easy.Copy !req
1004. It's easy.Copy !req
1005. And I think it's perfect.Copy !req
1006. Despite a poor performance
last evening,Copy !req
1007. Lisa's hoping
her kitchen staffCopy !req
1008. are motivated
by the changes,Copy !req
1009. and that they will rise
to the occasionCopy !req
1010. for the most important night
in Lido's history.Copy !req
1011. One, two, three, Lido.Copy !req
1012. Lido! Whoo!Copy !req
1013. Let's do it.Copy !req
1014. Welcome to the new Lido.Copy !req
1015. Enjoy some wine tonight.
Yeah, that's right.
We will.Copy !req
1016. This is our new menu.Copy !req
1017. We have some
new appetizers also.Copy !req
1018. We have some
new appetizers also.Copy !req
1019. The minute steak.Copy !req
1020. Okay, how would you like that
to be cooked?Copy !req
1021. Can I have that rare, please?
Yeah.Copy !req
1022. I'm so happy
with this computer.Copy !req
1023. Okay, we got it, guys, yes?Copy !req
1024. Yes.
Concentrate, guys, yeah?Copy !req
1025. Louie, I need some stuff
coming out here, guys, yeah?Copy !req
1026. In spite of
a new ordering system,Copy !req
1027. 30 minutes into serviceCopy !req
1028. 30 minutes into serviceCopy !req
1029. no entrees have left
the kitchen,Copy !req
1030. and there appears to be
a communication breakdown.Copy !req
1031. What's happening here?
No one's even working together.Copy !req
1032. It starts off from the chef
calling out the order.Copy !req
1033. So away now, one scallop,
one fettuccini,Copy !req
1034. one penne,
one grilled steak.Copy !req
1035. Nobody answers me.Copy !req
1036. Yes.
Yes, sir.Copy !req
1037. I'm begging you
just to talk to each other.Copy !req
1038. I'm begging!Copy !req
1039. About the menu
being put up togetherCopy !req
1040. Collectively at the same time.Copy !req
1041. That's what's not happening.Copy !req
1042. I was a little nervous
right thenCopy !req
1043. because with my relaunch
I really wanted to run smooth.Copy !req
1044. because with my relaunch
I really wanted to run smooth.Copy !req
1045. Unfortunately,
there's no communication.Copy !req
1046. It's awful.Copy !req
1047. Unbelievable.Copy !req
1048. Dining room looks
absolutely beautiful.Copy !req
1049. Fine, great, granted.Copy !req
1050. But the kitchen,
an absolute disaster.Copy !req
1051. Five headless chickensCopy !req
1052. with not an ounce
of leadership qualities.Copy !req
1053. Right now I'm depending
on a 28-year-old ladyCopy !req
1054. to save her restaurant,Copy !req
1055. the biggest test
of her career so far.Copy !req
1056. Okay, they're done.Copy !req
1057. 60 minutes into service,Copy !req
1058. The kitchen staff
is finally communicatingCopy !req
1059. The kitchen staff
is finally communicatingCopy !req
1060. and sending out entrees.Copy !req
1061. However, they are not
being well-receivedCopy !req
1062. by the dining room.Copy !req
1063. Are you serious?Copy !req
1064. I need 115Copy !req
1065. and 60.Copy !req
1066. All of these steaks
are cold.Copy !req
1067. Oh, come on, guys..Copy !req
1068. They're overcooked as well.Copy !req
1069. Listen to me,
when a minute steak is cooked,Copy !req
1070. it's got to be served
right away.Copy !req
1071. You can't hold
a minute steak.Copy !req
1072. Three steaks on the fly
as quick as you can.Copy !req
1073. When people
are getting their food,Copy !req
1074. they're getting undercooked,
overcooked,Copy !req
1075. they're getting undercooked,
overcooked,Copy !req
1076. still sending it back.Copy !req
1077. They want a whole new steak.Copy !req
1078. , there's more food
going in the trashCopy !req
1079. Than there is
going on the table.Copy !req
1080. We either need our food
in, like, five minutes,Copy !req
1081. or our check.Copy !req
1082. 90 minutes into relaunch,Copy !req
1083. Diners are fed up
with not being fed.Copy !req
1084. So if you don't wanna wait—Copy !req
1085. And Lisa is desperateCopy !req
1086. for her kitchen
to bounce back.Copy !req
1087. Oh, my God.Copy !req
1088. Look at that.Copy !req
1089. Those are the tickets?Copy !req
1090. They don't know what
the they're doing.Copy !req
1091. Are you kidding me right now?
This is ridiculous.Copy !req
1092. Are you kidding me right now?
This is ridiculous.Copy !req
1093. Like, I just couldn't believe
the ignorance back there.Copy !req
1094. What are you doing?Copy !req
1095. Why aren't you making food?
Why are you standing here?Copy !req
1096. You're just looking
at tickets.Copy !req
1097. Make some food.Copy !req
1098. I don't understand.
Please.Copy !req
1099. Arturo, will you please
tell her to make some food?Copy !req
1100. Lisa, I'm trying right now.Copy !req
1101. I'm doing my stuff too.Copy !req
1102. They're just all
standing there.Copy !req
1103. They're not
doing anything.Copy !req
1104. They're not
doing anything.Copy !req
1105. And getting paid
as well.Copy !req
1106. Damn it.Copy !req
1107. They're—
they're leaving.Copy !req
1108. Who?
Who's leaving?Copy !req
1109. The cooks.Copy !req
1110. Why?Copy !req
1111. Oh, my God.Copy !req
1112. Hello?Copy !req
1113. We're giving up.
Bye.
Arturo—Copy !req
1114. We're giving up.
I know you're giving up.Copy !req
1115. Why?
Why?Copy !req
1116. Is this what they do?Copy !req
1117. Is this what they do?Copy !req
1118. Louie!Copy !req
1119. Louie!Copy !req
1120. On my biggest night,Copy !req
1121. they walked out.Copy !req
1122. Please, guys.Copy !req
1123. Louie!Copy !req
1124. They're—
they're leaving.Copy !req
1125. Who's leaving?Copy !req
1126. Oh, my God.Copy !req
1127. It's relaunch night at Lido's,Copy !req
1128. And the only thing
that's taken offCopy !req
1129. is the kitchen staff.Copy !req
1130. Louie!
Louie!Copy !req
1131. Please, guys.Copy !req
1132. For them to walk out like that
with all those tickets,Copy !req
1133. like, I wasn't sure what to do
or what to expect.Copy !req
1134. The head chef
after 18 yearsCopy !req
1135. bails out.Copy !req
1136. bails out.Copy !req
1137. That's spineless.Copy !req
1138. Hello.
Scott, it's Gordon.Copy !req
1139. Listen,
I need you right now.Copy !req
1140. Jump in the car
and get down here quickly,Copy !req
1141. will you please?Copy !req
1142. Lisa, I've just phoned Scott.Copy !req
1143. I told him
to jump in his car,Copy !req
1144. and he's getting down here.Copy !req
1145. Chef Scott's been
my right-hand manCopy !req
1146. for the last five years,
okay?Copy !req
1147. I've asked him to be here
as your consultantCopy !req
1148. for the next month
to oversee this place.Copy !req
1149. He's gonna jump
on the serviceCopy !req
1150. and get this place
up to speed.Copy !req
1151. and get this place
up to speed.Copy !req
1152. We cannot afford
to let this place go down.Copy !req
1153. No chance.Copy !req
1154. With an empty kitchenCopy !req
1155. and a full dining room,Copy !req
1156. relaunch night at Lido's
is heading towards disaster.Copy !req
1157. I don't even know
what to do.Copy !req
1158. Even though Chef Scott
is en route...Copy !req
1159. You're all running away
like cowards.Copy !req
1160. Gordon makes one more attemptCopy !req
1161. to get the kitchen staff
to return.Copy !req
1162. - Hey, Louie.
- Yeah, we need you.Copy !req
1163. Louie!Copy !req
1164. This is music to my ears.Copy !req
1165. Thank you, Arturo.Copy !req
1166. Okay, Scott.
Arturo.Copy !req
1167. Scott's here.Copy !req
1168. Yeah, look it,
he's here to help.Copy !req
1169. Let's lift it up.Copy !req
1170. And let's get this
back together, yes? Okay.Copy !req
1171. Okay, here we go,
listen up, everybody.Copy !req
1172. I need a prosciutto pizza
in the oven.Copy !req
1173. I need one more order
of barbecue chicken.Copy !req
1174. I need a lamb sandwich
up top right now.Copy !req
1175. To see Scott in the kitchen,Copy !req
1176. like, take command
the way he did,Copy !req
1177. it shows what a head chef
should be doing.Copy !req
1178. Hey, is that prosciutto pizza
in the oven?Copy !req
1179. Yeah.Copy !req
1180. Yeah.Copy !req
1181. Okay, how much, three minutes?
Four minutes?Copy !req
1182. Three minutes.Copy !req
1183. I saw communication
I'd never seenCopy !req
1184. in that kitchen before
with Scott at the reins.Copy !req
1185. Okay, let's pick up
,Copy !req
1186. Rosemary chicken,
steak medium rare,Copy !req
1187. going with
the prosciutto pizza.Copy !req
1188. Table 106.Copy !req
1189. Thank you.Copy !req
1190. Yay!Copy !req
1191. Chef Scott helped the kitchenCopy !req
1192. Make a massive comeback.Copy !req
1193. I have a cran,
two tartare,Copy !req
1194. and asparagus quiche.Copy !req
1195. And the evening
ended successfully.Copy !req
1196. Wow.
How's your steak?Copy !req
1197. Excellent.Copy !req
1198. That's good.Copy !req
1199. I think tonight overallCopy !req
1200. was a good
learning experience.Copy !req
1201. was a good
learning experience.Copy !req
1202. Thank you, guys.Copy !req
1203. Okay, and you're my last table
served tonight, so...Copy !req
1204. I'm looking forward
to talking with GordonCopy !req
1205. about what I should do
in moving forwardCopy !req
1206. with this restaurant,Copy !req
1207. because
we really, really needCopy !req
1208. a solid kitchen staff.Copy !req
1209. Okay, Lisa, honestly,Copy !req
1210. you have seriously
grown up this weekCopy !req
1211. more than I ever
expected you to do.Copy !req
1212. You show such commitment.Copy !req
1213. You do your homework,
you show up on time,Copy !req
1214. and more importantly,
you are a very fast learner.Copy !req
1215. However, it's not the same
with the team.Copy !req
1216. Your kitchen staffCopy !req
1217. in a normal situation
would have been expelled.Copy !req
1218. Them walking out like thatCopy !req
1219. in the middle of service
was disgusting.Copy !req
1220. I 100% agree.
That was horrible.Copy !req
1221. Your dream effectively
is in their hands.Copy !req
1222. I was so disappointed tonight.Copy !req
1223. I can't put up
with that.Copy !req
1224. I'm not sure
whether Louis and ArturoCopy !req
1225. are gonna be part
of the new Lido.Copy !req
1226. But now that I have
a much better understandingCopy !req
1227. But now that I have
a much better understandingCopy !req
1228. from Gordon,Copy !req
1229. I am going to really embraceCopy !req
1230. these changesCopy !req
1231. and make this place
successful.Copy !req
1232. I am so impressedCopy !req
1233. by the way you've handled
what you had to doCopy !req
1234. in this short
period of time.Copy !req
1235. You stay in control,
and you hold the reins firmly.Copy !req
1236. I seriously believe in you.Copy !req
1237. Thank you.Copy !req
1238. I can't wait to come back.Copy !req
1239. Can't wait to have you back.Copy !req
1240. I'll be your honor student.Copy !req
1241. When Gordon walks
back in here,Copy !req
1242. whenever he comes back in
months from nowCopy !req
1243. and sees this restaurant
buzzing,Copy !req
1244. that's gonna be
my proudest moment.Copy !req
1245. that's gonna be
my proudest moment.Copy !req
1246. Good night.
Well done, my darling.Copy !req
1247. Well done.
Thank you so much.Copy !req
1248. Good luck.
Spend time in that kitchen.Copy !req
1249. Oh, I will.
Okay.Copy !req
1250. Thank you.Copy !req
1251. Tonight was actually
the first nightCopy !req
1252. this place felt
like Lisa's restaurant.Copy !req
1253. Sadly, there are still
leftovers from the pastCopy !req
1254. that keep on
dragging her down,Copy !req
1255. and for her to move on
and be a success,Copy !req
1256. she has to drop
her excess baggageCopy !req
1257. and move on.Copy !req
1258. What the was on
in that bathroom?Copy !req
1259. After Gordon left,Copy !req
1260. in the days that followed,Copy !req
1261. Scott took the next month
to train a newly motivatedCopy !req
1262. Louis and Arturo.Copy !req
1263. That's for the clams
and mussels.
Yeah.Copy !req
1264. Keep it here, right?
Yeah, that's fine.
No problem.Copy !req
1265. Welcome to the new Lido.Copy !req
1266. And with Lisa's
new found kitchen expertise...Copy !req
1267. From now on, 100%,
just come straight to me.Copy !req
1268. I can listen
and make changes.Copy !req
1269. Manhattan Beach's
newest wine barCopy !req
1270. has seen a boost
in revenue.Copy !req
1271. I learned so much
from Gordon Ramsay.Copy !req
1272. I learned so much
from Gordon Ramsay.Copy !req
1273. The whole experience
has been amazing.Copy !req
1274. Like, it's—
it's life-changing, really.Copy !req
1275. This man has given us
everything,Copy !req
1276. all the tools in the worldCopy !req
1277. like a dream come true.Copy !req
1278. Now let's do it.Copy !req
1279. I really feel like
I do own the roleCopy !req
1280. of being
the restaurant owner now.Copy !req