1. Tonight on'Kitchen Nightmares," Gordon
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2. rides into Tuckahoe,
New York and finds
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3. a handyman with a dreamthat's become a nightmare.
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4. It's the last fucking table.
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5. But that
doesn't mean the owner
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6. is lacking confidence.
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7. I don't believethere's a better operator
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8. or a restaurateur than me.
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9. Read the fucking ticket.
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10. The rather odd menuhas turned customers off.
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11. Well, that could come
out of a baby's diaper.
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12. Right, that sits on top.
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13. The chef
has lost his way.
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14. Do I still have
passion for food?
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15. Please, help me.
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16. No.
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17. And if Gordon
can't get through
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18. to this control freak owner—
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19. You're a fake.
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20. Well, you're a fake.
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21. —this restaurant willhave no choice but to close.
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22. For every shit
plate of food we
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23. send, we're narrowing thechances of this place becoming
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24. successful.
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25. Can Gordon restoreorder to The Olde Stone Mill—
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26. I'm not if you're actuallyhungry for the change,
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27. you know that?
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28. —or have theygrown accustomed to chaos?
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29. Are we scared
about being busy?
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30. Yes.
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31. What?
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32. Tonight on
"Kitchen Nightmares."
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33. Tuckahoe, New York, a
wealthy, old commuter
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34. town 45 minutes north ofManhattan, and home to The Old
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35. Stone Mill restaurant and bar.
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36. But now, The Old Stone
Mill is in danger
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37. of grinding to a halt for good.
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38. OK, six years ago
I took this place,
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39. and I began my quest to
convert this old mill
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40. into a restaurant.
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41. And here we are,
open four years now.
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42. Then we took a risk.
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43. There's no investors here.
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44. We built it out.
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45. I did everything
in here myself—
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46. is this the right spot—
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47. all the woodwork, the
carpentry, the plumbing.
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48. The only thing I really
didn't get involved in
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49. was the electrical work.
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50. OK.
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51. I don't believe there's
a better operator
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52. or restaurateur than me.
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53. But no one's coming in
or trying to come in.
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54. I'm embarrassed that I can't go out with the sides
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55. that I need for a table.
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56. My boss, Dean, he's
a pain in the ass.
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57. He has come in and
screamed at me.
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58. Come on, man.
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59. Read the fucking tickets.
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60. It's horrible.
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61. It's absolutely horrible.
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62. What the fuck?
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63. Do I still have
passion for food?
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64. No.
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65. And it shows.
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66. There were days
I just couldn't
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67. think of eating the food.
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68. I eat my food, and
my family eats my food,
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69. and I think it's good.
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70. We don't have a
very young crowd.
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71. There is an assisted livingfacility right behind us,
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72. and we do have a lot of
the blue heads come in.
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73. That's the customer base.
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74. Service, please.
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75. We do have a problem
with the service
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76. because it is very hard toget people to work here.
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77. Can I get someone
here to clean this sink?
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78. I'm missing a dish here.
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79. I'm missing a knife.
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80. A little piece of
glass on the table,
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81. never hurt anyone, right?
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82. I have a recurring nightmarethat I've had from day one.
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83. What happens if I open up, staffed up, food ready,
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84. and no one decides to come here?
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85. Well, it happened this year.
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86. I don't know.
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87. I don't have answers for that.
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88. I wish I did.
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89. When you're making no money, it's very hard to convince you
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90. that tomorrow is
going to be a better
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91. day when you have bills to pay.
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92. It's not that
nice when it's slow.
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93. We have a slow night, there's a lot of sad faces.
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94. - You tell me what to do.
- Well, he's right.
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95. Tell me what to do.
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96. Let everybody earn money andlet Dean take it in the ass,
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97. as always.
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98. Why aren't more
people coming here?
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99. I don't know.
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100. I really, really don't know.
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101. Being behind on my mortgage, and the thought of them
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102. foreclosing on my house,
I just couldn't take it.
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103. I can't take it.
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104. Hi, honey.
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105. Hi, babe.
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106. I need money for dry cleaning.
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107. Money?
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108. What about these people?
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109. Think they need money?
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110. I think my wife might know.
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111. These last couple of monthshave been the worst ever for me.
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112. I'm going to be up
here and see who
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113. the lucky people are thatare going to get paid today.
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114. This restaurant isn't
just a restaurant.
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115. It's our life, it's our future, it's our children's future.
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116. Beautiful.
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117. Thank you.
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118. Bye.
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119. Almost drove by this place.
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120. What a beautiful building.
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121. What scares me is why
no one's eating here.
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122. I'm about to find out.
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123. Gordon,
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124. I'm Dean Morazo.
- Nice to see you.
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125. Very nice to see you.
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126. Good to see you too.
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127. Thanks for coming by.
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128. No matter what you say,
the guy's a winner.
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129. His Michelin stars are
like World Series rings.
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130. He's got them.
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131. Tom.
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132. Tom, how are you?
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133. This is the bar man, yes?
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134. This is the chief cook andbottle washer here, this guy.
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135. OK, fantastic.
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136. I know his credentials.
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137. I know how good he is.
- I'm starving.
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138. Oh, OK.
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139. I do believe Gordon couldhelp the restaurant,
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140. but how much so, I don't know.
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141. Jeanie, this is Gordon Ramsay.
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142. When he approached me,
and put out his hand,
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143. said hello to me, well, firstof all, I like blond man.
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144. So he was adorable.
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145. Jean, nice to see you.
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146. I felt a very warm feeling.
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147. So glamorous.
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148. Gordon would be
a plus in my life.
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149. This is our menu.
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150. Just has a little history on oneside and our menu on the other.
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151. You got it.
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152. Lovely.I'll start off with crab cake.
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153. I'd like to see shrimp please.
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154. I'll have the chopped
salad, please.
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155. Thank you.
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156. And then for main
course, risotto.
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157. And then I'll go for the
tilapia en papillote.
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158. Michael, do you
do things your way.
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159. I am very nervous.
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160. If he's going to come in here,I'm going to cook for him,
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161. and he's going to say, ugh.
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162. Are you chewing gum?
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163. Yes, sir.
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164. You are.
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165. Is that normal?
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166. I suppose.
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167. Really?
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168. Apart from being slow,
the waiters thing
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169. it's normal to chew gum.
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170. Hey.
- Come on.
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171. Let's go.
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172. Send it out.
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173. When you have somebody
of his caliber come in,
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174. I don't know what
he's going to do.
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175. I don't know what
he's going to say.
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176. Oh, thank you.
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177. It takes really strange.
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178. I can't put my finger on it.
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179. There's something
really weird in there.
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180. It's like a sour
mayonnaise flavor.
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181. I'm hoping that he likes oneof the dishes that he ordered,
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182. two of the dishes,
maybe all of the dishes.
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183. Oh, dear God.
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184. Jesus.
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185. Wrapped in phyllo
pastry, deep fat fried.
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186. I've eaten some prawns
in my life, but fuck me.
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187. That's a first.
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188. Is this a popular
dish on the menu?
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189. Yes.
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190. Wow.
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191. So far, I don't think
he's liked the food.
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192. What is that?
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193. - Chopped salad.
- Oh, chopped salad.
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194. Sorry.
Excuse me.
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195. Look at that.
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196. What's that squashed into?
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197. It looks like it's beensquashed into an ice cream cone.
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198. OK, that's it there.
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199. Right.
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200. That sits on top.
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201. Was the chef a mechanic?
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202. No.
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203. No.
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204. Aside from its appearance, people actually enjoy it.
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205. This is my house.
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206. He was in my house, and
he was embarrassing me.
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207. OK.
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208. Please, don't make me eatany more of this shit.
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209. Take this out while thisis still puffy, please.
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210. Lovely.
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211. Thank you.
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212. Looks like someone
had a shit in the bag
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213. and stuck it in the oven.
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214. Oh, dear.
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215. Disappointment waswritten all over his face.
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216. He hasn't liked any
of the food so far.
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217. It's gross, pretty gross.
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218. Basically told me everythingwe're serving is shit.
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219. What did you expect him tosay, everything was great?
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220. Every single dish he had sucked?
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221. I can't help but get defensive.
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222. Risotto.
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223. The chef likes all this littlemashed lettuce.
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224. Sadly, it's not and disgusting.
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225. The rice just purees
in your mouth.
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226. It sticks to the
roof of your mouth.
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227. When a restaurant can't evencook a simple mushroom risotto,
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228. it's a big worry.
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229. Gordon didn't like the food, didn't seem to like anything.
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230. So nobody's feeling
too good right now.
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231. If you're going to
be a restaurateur,
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232. at least know what
your food tastes like.
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233. I don't think this
guy's got a fucking
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234. clue what his food tastes like.
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235. OK, take a seat.
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236. Sit down.
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237. Right, that wasinteresting, interesting,
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238. but bitterly disappointing.
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239. Is that canned crab?
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240. That's not fresh
crab meat, is it?
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241. It's canned crab meat.
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242. When I asked very politely, isthe crab meat fresh, the waiter
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243. told me, yes, of course it is.
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244. The waiter told youthat was fresh crab meat?
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245. Yeah, that's why I ordered it.
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246. The first one
arrived stone cold.
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247. I'm sorry.
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248. I'm sorry.
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249. Have a little tastethere and eat that for me.
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250. Looking at it, it looked likeit come out of a baby's diaper.
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251. No one's going to
come back for that.
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252. That is a chopped salad?
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253. It's hideous.
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254. Just have a taste of that.
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255. My eight-year-old daughtercould cook better than that.
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256. Probably from anyone else, I would have threw the table over
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257. and threw them out.
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258. Honestly, your food is crap.
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259. He's a little harsh,
and he got to be
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260. a little abusive on the food.
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261. Oh, shit.
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262. What the hell did we get into.
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263. If you think that you'regoing to continue running
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264. this business serving thatshit, you might as well
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265. turn this place into a museum.
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266. No one's going to
come back for this.
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267. I was pissed, real pissed.
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268. I wanted to take
the plate and smash
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269. it on top of the chef's head.
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270. Coming up, Gordonbursts Dean's bubble.
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271. I'm not too sure you'reactually hungry for the change.
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272. And this owner boils over.
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273. That's what I get paid to do, to stand here next to people
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274. and give them a good
fucking experience.
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275. And later,
Michael snaps.
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276. It's been an hour,
and I got nothing.
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277. This is the copy.
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278. You got to have the other half.
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279. This goes from
the ..
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280. That's coming upon "Kitchen Nightmares."
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281. In order to fullyunderstand all the issues
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282. of The Old Stone Mill,
it's time to get tight
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283. lipped Dean to open up.
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284. These questions maynot be comfortable, Dean,
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285. but unless I understand
the full scenario,
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286. then I can't get this
place back online.
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287. One thing I'd like to knowis the financial situation.
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288. Are you aware of the currentfinancial situation, Barbara?
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289. He keeps me in the
dark a little bit.
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290. I don't want her to worry.
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291. No reason for her to share theseanxiety and nerves that I have.
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292. Totally unnecessary.
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293. I try not to bring it up.
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294. It's always easier
just to not think about
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295. what's going on here.
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296. And that's probably
one of the reasons
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297. why I don't come down veryoften to the restaurant
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298. because what you don't
know can't hurt you.
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299. I just choose not to
deal with it right now.
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300. I'll let him deal with it.
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301. The bottom line is
you're losing money.
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302. - Correct, every week.
- Every week?
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303. Yes.
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304. If we had to close tonight, just switch everything off,
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305. what would we owe?
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306. Half a million.
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307. Half a million.
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308. Yeah.
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309. It wouldn't be good forour marriage, I don't think,
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310. if he would risk everything thatwe possibly had in the world.
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311. You've got money tied upin the home, mortgage-wise?
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312. Oh, sure, a mortgage,
a second mortgage,
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313. and a home equity line.
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314. God, so that's
backed up big time?
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315. Yeah.
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316. How do you manage in terms ofgetting through month to month
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317. in terms of mortgage
payments, suppliers,
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318. salaries, your salary?
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319. What do you want me to say.
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320. I'm in hell right now.
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321. - Please don't get upset.- I know.
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322. I won't.
I won't.
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323. It's crucial for
me to understand
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324. exactly where we are.
- No, I know.
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325. I've got to be really
frank and honest.
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326. Nothing is
more telling to Gordon
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327. than observing a
full dinner service.
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328. Fortunately, it's
Saturday night, the one
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329. night the restaurant is busy.
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330. Hi, how are you?
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331. All right, well,
enjoy your dinner.
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332. Hi, folks.
How are you?
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333. I know you'll be happy withthat, and can't go wrong.
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334. Tonight, I'm on the edgebecause now the fear of failure
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335. is setting in.
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336. As orders beginto arrive in the kitchen—
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337. Fried calamari, chopped
salad, crab cakes,
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338. one prime rib mediumrare, two cashew chicken.
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339. —Chef Michael
is clearly frustrated.
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340. Ever see anybody run
a line by themselves?
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341. Not like this before, no.
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342. It's just me, and you have toget it done, you get it done.
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343. I'm not saying it is easy.
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344. Michael works more than isexpected of a normal chef.
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345. He does above and beyond.
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346. As Chef Michaelcontinues to fight the battles
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347. alone in the kitchen—
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348. Nice to meet you, Lisa.
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349. —owner
Dean and manager Tom
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350. are in their own world in the front of the house.
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351. Hi, how are you?
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352. Perfect.
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353. I think I might have
a beer with you.
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354. - Oh, really?
- Cheers.
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355. Cheers.
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356. Say the truth,
there is no place
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357. like this in Pennsylvania.
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358. There is no place like home.
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359. As the manager
here, I do whatever
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360. it takes to keep the placerunning smoothly as possible.
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361. That's true.
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362. An hour
into dinner service,
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363. and the overly
embellished dishes
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364. finally emerge from the kitchen.
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365. Mike tries to present
the food real nice.
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366. What's this crack
here with the calamari
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367. in the martini glass.
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368. We're just trying a differentpresentation because the dishes
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369. we have suck.
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370. Suck?
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371. I can't believe you'd
be so fucking polite.
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372. Holy mackerel
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373. I don't even know
what to tell you.
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374. And neither Gordonor the customers are impressed.
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375. Is there enough sauceon these cashew chickens?
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376. Yes, there is.
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377. When it just becomes a job, not that you don't care,
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378. not that you don't
put any effort,
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379. but it's just the
same shit every day.
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380. By the way, the
paper's edible.
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381. I've never had
my dinner served
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382. to me in a brown paper baggie.
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383. In your business right now, I wish that was the only problem
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384. the fucking french fry.
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385. With food now beingsent back to the kitchen,
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386. already behind, Michael is
now totally overwhelmed.
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387. I need a risotto and atilapia, and that's done.
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388. And Dean isnot helping the problems,
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389. but adding to them.
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390. I got backed up because
it was too much at.
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391. Once
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392. Oh, my god, overcooked.
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393. It's overcooked.
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394. God dammit.
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395. Got me very frustrated.
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396. Let the customer wait.
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397. It he waits 20 minutes andhe's happy, and he's happy
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398. or he waits 20 minutes,
gets crap, what's worse?
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399. Give me that dish, man.
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400. Please send it out right now.
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401. Michael?
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402. Yes, sir,
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403. Are you happy
with that risotto?
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404. Not really, chef, no.
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405. Michael, if you're
not happy with it,
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406. why did you serve it, my man?
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407. Chef to chef now.
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408. Forget Dean for a second.
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409. Where's the tilapia?
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410. That's what I want right now.
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411. It's in the oven.
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412. Dean, he's the owner.
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413. Ultimately, it's his decision.
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414. It's very salty, my risotto.
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415. Let me try some.
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416. Does it make you feel betterif we rush it to the table?
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417. No.
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418. I'm trying to ask the chefabout some formal standard,
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419. and you're just like, get thefucking shit out of there.
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420. Because the lady asked methree times for the food.
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421. I'm amazed, do you know that?
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422. More than anything.
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423. I don't know.
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424. I don't know what you
want me to say to you.
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425. But it's done.
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426. It's done, Gordon.
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427. It's done.
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428. I love the facade you putacross it, you know that?
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429. - It's not a facade.
- Yes, it is.
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430. No, it's not.
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431. They sent back your
favorite dish, risotto.
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432. Dean's
willingness to send out
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433. substandard risotto
typifies what's
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434. wrong with The Old Stone Mill.
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435. In addition, a great
deal of Dean's energy
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436. has gone into beautifyingthe restaurant.
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437. But the menu has been neglected.
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438. I don't think you understandthe real reason why I'm here.
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439. The inconsistency of
the food is obvious.
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440. The food needs some
serious attention,
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441. and yet no one
seems to address it.
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442. I asked Michael, are you
happy with the risotto?
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443. He said, no.
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444. And you said, no,
I've got to serve.
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445. I've got to serve it.
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446. They'll be waiting 50 minutes.
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447. Have you any idea how muchdamage you're causing?
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448. What do you want?
What do you want?
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449. Well, it's not
about what I want.
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450. It's just what I'm—
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451. I'm miffed.
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452. I'm not too sure if you'reactually hungry for the change,
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453. you know that?
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454. It's one thing to
believe in a dream,
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455. but it's another thing toactually be in a dream world.
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456. For every plate of
food we send, we're
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457. narrowing the chances of thisplace becoming successful.
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458. And think you bully them intomaking sure that they get
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459. brainwashed to how you think.
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460. Well, let me tell you something.
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461. What you think is wrong.
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462. It's tough to get
poked at all day.
Copy !req
463. I feel like poking
back right now.
Copy !req
464. I'm trying to
get through to you.
Copy !req
465. So I can't get through toyou, I've got no chance.
Copy !req
466. I think you're treating
this like a game.
Copy !req
467. How dare you accuse me ofnot having a commitment—
Copy !req
468. Dare you?I don't have to dare you.
Copy !req
469. I'm telling you.
Copy !req
470. You're not
telling me anything.
Copy !req
471. This is your own figment
of your imagination
Copy !req
472. that I don't have acommitment to this place.
Copy !req
473. Dean's a fighter.
Copy !req
474. He's got to back down
from a challenge.
Copy !req
475. Can you just give me
two minutes, you guys?
Copy !req
476. Do you mind?
Copy !req
477. You float on the
customers coming round
Copy !req
478. blowing smoke up your ass.
Copy !req
479. That's right, I do.
Copy !req
480. When I ask people how their foodis and they tell me it's good,
Copy !req
481. it makes me feel good.
Copy !req
482. I don't gravel around mycustomers, kissy, how was it?
Copy !req
483. Please, tell me.
Copy !req
484. You don't go to a table andask people how their meal was?
Copy !req
485. Or, no, you probably pay 10people to go to the table—
Copy !req
486. No, I listen to thephone every morning to see
Copy !req
487. how fucking fully booked I am.
Copy !req
488. This is what I get paid to do.
Copy !req
489. To stand in here—
Copy !req
490. That's what I get paid to do, to stand here next to people
Copy !req
491. and give them a good
fucking experience.
Copy !req
492. That's what I get paid for.
Copy !req
493. And watch this shit come out?
Copy !req
494. No, that's your opinion.
Copy !req
495. And then feel good about it.
Copy !req
496. No, I don't feel
good about it.
Copy !req
497. There you go again.
That's my opinion.
Copy !req
498. You fucking do.
- That's what I do.
Copy !req
499. That's what I got to do. That's what I do.
Copy !req
500. You're a fake.
Copy !req
501. Fuck you.
Copy !req
502. You're a fake.
Copy !req
503. You're a fucking fake.
Copy !req
504. Is that how you're
going to act, walk away?
Copy !req
505. Can you not face it
like a fucking man?
Copy !req
506. It's what I got to do.
Copy !req
507. That's what I do.
- You're a fake.
Copy !req
508. Fuck you.
Copy !req
509. You're a fake.
Copy !req
510. You're a fucking fake.
Copy !req
511. Oh, you're full of shit.
Copy !req
512. Is that how you're
going to act, walk away?
Copy !req
513. Can you not face it
like a fucking man?
Copy !req
514. I face everything like a man.
Copy !req
515. I don't shy away from nothing.
Copy !req
516. That's right, nothing.
Copy !req
517. Nothing, not you, nothing.
Copy !req
518. I have a commitment
to this place
Copy !req
519. that you'll probably never haveany place in your life ever.
Copy !req
520. What?
Copy !req
521. Did I stutter?
Copy !req
522. I just told you how I
feel about this place.
Copy !req
523. I'm not going to suck your dick to make you believe me.
Copy !req
524. If you don't believe me,
you don't believe me.
Copy !req
525. You don't like
the truth, Dean.
Copy !req
526. No, I do like the truth.
Copy !req
527. No one's burst
your fucking bubble
Copy !req
528. I heard the truth in my life more than you'll ever
Copy !req
529. hear the truth in your life.
- Bullshit.
Copy !req
530. Yeah, that's what you think.
Copy !req
531. You take pride in your hair, your trousers, your shirt.
Copy !req
532. You're well-groomed.
Copy !req
533. I just want you to take
pride in what the fuck
Copy !req
534. you do in a business.
Copy !req
535. And if you applied
what you applied
Copy !req
536. to yourself each and every day, you won't be serving that shit.
Copy !req
537. Right now, we've got
some issues in here.
Copy !req
538. And unless you are
prepared to change,
Copy !req
539. this place has got no chance.
Copy !req
540. And you've had it
your own fucking
Copy !req
541. way for such a long time.
Copy !req
542. And it's not going tocontinue being like that.
Copy !req
543. One thing has to
change instantly, you.
Copy !req
544. Ironically, it'sDean's fear of failure
Copy !req
545. that is preventing him frommaking the necessary changes
Copy !req
546. for success.
Copy !req
547. But before Gordon can put hisplan for change into action,
Copy !req
548. he decides to explore
the local competition.
Copy !req
549. Italian, Chinese
restaurant next door
Copy !req
550. to a pizzeria and
the American bistro.
Copy !req
551. How weird, another Italian.
Copy !req
552. Restaurants everywhere.
Copy !req
553. Another Italian.
Copy !req
554. My god.
Copy !req
555. How are you?
- Very good.
Copy !req
556. - Good to see you.
- You too.
Copy !req
557. And what a
beautiful little shop.
Copy !req
558. - Thank you very much.
- Busy little place?
Copy !req
559. - Very busy.
- Fantastic.
Copy !req
560. So they're great
meat-eaters here.
Copy !req
561. Yes, they are.
Copy !req
562. They love their steaks, and they like them thick.
Copy !req
563. Being up and down
the street, there's
Copy !req
564. not one steak house anywhere.
Copy !req
565. No, there isn't.
Copy !req
566. Why has no one
ever opened one here?
Copy !req
567. I don't know.
Copy !req
568. But if there was a steakhouselocally, you could supply it.
Copy !req
569. It would be a pleasant change.
Copy !req
570. - Well, listen thank you.- OK.
Copy !req
571. Good to see you.
Have a good weekend.
Copy !req
572. - OK.
- Thank you, Paul.
Copy !req
573. Chef, thank you again.
Copy !req
574. Take care.
Copy !req
575. OK, sir.
Copy !req
576. Nice.
Copy !req
577. Now armed
with local knowledge,
Copy !req
578. Gordon knows that to turnthis restaurant around,
Copy !req
579. he must get the
chef back on track.
Copy !req
580. Michael, this restaurantneeds to be known for something.
Copy !req
581. First big change, prime ribs.
Copy !req
582. Prime rib?
Copy !req
583. On the bone.
Copy !req
584. This is a special to get thisplace in the right direction
Copy !req
585. to make your life easier, and to make service quicker.
Copy !req
586. I am very nervous.
Copy !req
587. It's not everyday
that you get to cook
Copy !req
588. with a world class chef.
Copy !req
589. Well, you know how to sliceit from there, don't you?
Copy !req
590. Down, and all up.
Copy !req
591. Yeah, exactly.
Copy !req
592. Go ahead and put
that beef in there.
Copy !req
593. I'm excited to learn thosenew dishes, and then after time
Copy !req
594. just put my own spin on themand hope he doesn't come back
Copy !req
595. and throw me under the bus.
Copy !req
596. The idea behind
the chopped salad
Copy !req
597. is having that little bitof crunch there, yeah?
Copy !req
598. Romaine, shredded, few chives, little bit of bacon in there,
Copy !req
599. half dressed so it
stays nice and crunchy,
Copy !req
600. a little seasoning
on the avocado,
Copy !req
601. your tomato, chopped
egg, a few chives.
Copy !req
602. Meltdown, OK?
Copy !req
603. Yes?
Copy !req
604. Oh, just think of
the complaints.
Copy !req
605. What?
Copy !req
606. You're not stuffing
my salad in a funnel?
Copy !req
607. What do you mean you don'tserve me a funnel salad.
Copy !req
608. Mike, you all right with this?
Copy !req
609. I'm fine with that.
Copy !req
610. I laughed my ass off.
Copy !req
611. When he burned those funnelswith the creme brulee torch,
Copy !req
612. I laughed.
Copy !req
613. And I understood his point.
Copy !req
614. There's nothing wrong
with a simple salad.
Copy !req
615. Don't try and make it
anything that it's not.
Copy !req
616. If they come and
ask me for their salad
Copy !req
617. to be stuck inside afunnel, I will personally
Copy !req
618. lift them and put them nextstore in the retirement home,
Copy !req
619. OK?
Copy !req
620. Last of the fucking funnel.
Copy !req
621. With the
chef re-energized,
Copy !req
622. Gordon turns his attentionto the owner and his team.
Copy !req
623. Dean has always had
the desire to succeed.
Copy !req
624. Now Chef Ramsay is aboutto tell him how to do it.
Copy !req
625. OK, I've done my homework.
Copy !req
626. I've been out and aboutand fucking I studied hard.
Copy !req
627. What isn't in the town?
Copy !req
628. There's not one good steakhouseanywhere in this town.
Copy !req
629. This place has got
every chance of becoming
Copy !req
630. a phenomenal steakhouse.
Copy !req
631. Chef Gordon's
idea of a steakhouse
Copy !req
632. would really work here.
Copy !req
633. He's 100% right that thereis nothing else in the area.
Copy !req
634. Give the locals what theywant and get them coming time
Copy !req
635. and time again, and make money.
Copy !req
636. I'm listening to Gordon.
Copy !req
637. I'm listening to
everything he said.
Copy !req
638. And he's making
all these changes.
Copy !req
639. But when the changes are done,I don't know if he's going
Copy !req
640. to get people through the door.
Copy !req
641. This place oozes steakhouse.
Copy !req
642. I cannot tell you.
Copy !req
643. Look forward to it.
Copy !req
644. How did you see it?
Copy !req
645. I can't afford to
make many changes
Copy !req
646. because I can't
afford to alienate
Copy !req
647. or lose what I have right now.
Copy !req
648. I'm fuming.
Copy !req
649. Dean, get me a
little bit of manhood.
Copy !req
650. I'm not insane.
Copy !req
651. I had a vision.
Copy !req
652. You cooked a simple prime rib?
Copy !req
653. That was yourresurrection of the place,
Copy !req
654. was a simple prime rib?
Copy !req
655. Hey, I've got 12 successfulrestaurants, highly profitable,
Copy !req
656. and you, my man, missed
out on a fucking tree.
Copy !req
657. When you change
concepts, when you
Copy !req
658. change directions so
radically, I think
Copy !req
659. that's a sign of weakness.
Copy !req
660. Tomorrow, we're
changing the menu.
Copy !req
661. We're going to relaunch
the restaurant.
Copy !req
662. You've got some
serious thinking to do.
Copy !req
663. Good night.
Copy !req
664. It's day four, relaunch day, and time for Dean
Copy !req
665. to embrace the changes that willhopefully save his restaurant.
Copy !req
666. Gordon secretly has
brought in his design
Copy !req
667. team, who worked
through the night
Copy !req
668. to spruce up The Old Stone Mill.
Copy !req
669. You know when I
first arrive here?
Copy !req
670. I drove by this
beautiful building
Copy !req
671. without actually realizingit was a restaurant.
Copy !req
672. No sign.
- No.
Copy !req
673. Nothing.
Copy !req
674. Let's have a look, yes?
Copy !req
675. Yeah, man.
Copy !req
676. One, two, three, up.
Look at it.
Copy !req
677. Beautiful.
Copy !req
678. Oh, my goodness.
Copy !req
679. In actual stone, TheOlde Stone Mill Steakhouse.
Copy !req
680. Now we know where theplace is when we drive by.
Copy !req
681. When they unveiled
the sign, it
Copy !req
682. was just absolutely beautiful.
Copy !req
683. It was breathtaking.
Copy !req
684. - Dean, do you like it?
- I love it.
Copy !req
685. It's great.
Copy !req
686. Very nice.
Copy !req
687. Look next to it.
Copy !req
688. Steakhouse.
Copy !req
689. Yeah.
Copy !req
690. Why didn't I do it,
call the sign guy,
Copy !req
691. work out a barter
with him, do a trade,
Copy !req
692. do something, and get the sign.
Copy !req
693. I could have.
Copy !req
694. I don't know why.
Copy !req
695. Right, let's get inside.
Copy !req
696. There's more.
Copy !req
697. History.
Copy !req
698. This is all the stuff
that's been upstairs
Copy !req
699. that you've been kept away.
Copy !req
700. So when customers are
waiting, they can get
Copy !req
701. an inside to what you've done.
Copy !req
702. I want people to know from thefirst moment they walk in here
Copy !req
703. that your heart is in here.
Copy !req
704. I was a little
intimidated when
Copy !req
705. I first walked in because I didn't know what to expect.
Copy !req
706. Every nook, every
bloody piece of stone,
Copy !req
707. look, the history is there.
Copy !req
708. Gordon putting up these
pictures of me building
Copy !req
709. the place blew me away.
Copy !req
710. OK, there's more.
Copy !req
711. Come through.
Copy !req
712. Beautiful.
Copy !req
713. Absolutely beautiful.
Copy !req
714. Oh, my god.
Copy !req
715. Wow.
Copy !req
716. Now everybody can see everybody.
Copy !req
717. Oh, it's lovely.
Copy !req
718. It's just beautiful.
Copy !req
719. I can't even put it into words.
Copy !req
720. It's open.
Copy !req
721. It's classic.
Copy !req
722. We've got new plates, new linen, new tableware.
Copy !req
723. Barbara, what do you think?
Copy !req
724. Gorgeous.
Copy !req
725. I got rid of the dark colors. Too depressing.
Copy !req
726. Yes.
Copy !req
727. Too depressing.
Copy !req
728. The candles on all thetables, the fresh flowers,
Copy !req
729. it's just bright, it's cheery, it's a place you want to be.
Copy !req
730. I'm speechless.
Copy !req
731. I'm speechless.
Copy !req
732. The same restaurant, thesame people, but something
Copy !req
733. is different.
Copy !req
734. We have Gordon Ramsay's touch.
Copy !req
735. Smell.
Copy !req
736. Let's see if it works.
Copy !req
737. It has to work.
Copy !req
738. It's there now.
Copy !req
739. There's no fucking excuse.
Copy !req
740. We've got rid of the clutter. Look at it.
Copy !req
741. - It looks great.
- Huh?
Copy !req
742. It looks great.
Copy !req
743. I didn't know what to expect.
Copy !req
744. I didn't know any of
this involved any kind
Copy !req
745. of a makeover of any sort.
Copy !req
746. But I'm man enough to
admit that it's great.
Copy !req
747. Even though theimprovements to the decor
Copy !req
748. are well received, that wasan easy change to accept.
Copy !req
749. Now for the hard one,
the new steakhouse menu.
Copy !req
750. OK, let's go through thefood very, very quickly, yes?
Copy !req
751. Menu, let's start
off with the meats.
Copy !req
752. That's the porterhouse
steak for two.
Copy !req
753. Got the most amazing ribeye.
Copy !req
754. Next to that, you've gotthe New York strip, the most
Copy !req
755. populous steak across America.
Copy !req
756. I expected a blend
of the old and new.
Copy !req
757. But changing the menu completelysurprised me the most.
Copy !req
758. A halibut has a reallynice rustic meaty flavor.
Copy !req
759. It's a very robust fish, butpan-seared, it's beautiful.
Copy !req
760. And then the crispy
skinned salmon,
Copy !req
761. spaghetti squash, confit
shallot, and a really
Copy !req
762. nice crispy skin, yes?
Copy !req
763. OK, the appetizers, steamedmuscles, nice big bowl,
Copy !req
764. and then the creamed corn.
Copy !req
765. Every steakhouse
across the states
Copy !req
766. have got creamed corn in there.
Copy !req
767. And then my favorite, TheOlde Stone Mill chopped salad.
Copy !req
768. Sadly, no funnel.
Copy !req
769. This is going
to be a challenge.
Copy !req
770. But it's very exciting
to have a new menu.
Copy !req
771. With two hours togo before the doors open,
Copy !req
772. Gordon wants to makesure the restaurant feels
Copy !req
773. like the steakhouse in town.
Copy !req
774. And before anyone
eats any food, it
Copy !req
775. will be up to the front
of the house staff.
Copy !req
776. This is now a steakhouse. We're going to confirm it.
Copy !req
777. Each and every table thatarrives this evening,
Copy !req
778. a quick presentation.
Copy !req
779. Bingo.
Copy !req
780. Tom, sell it to me.
Copy !req
781. My worries are that
the food's changed,
Copy !req
782. the aesthetics have
changed, but I still
Copy !req
783. have my dysfunctional staff.
Copy !req
784. Hello.
Copy !req
785. Welcome to The Olde
Stone Mill steakhouse.
Copy !req
786. Here are the steaks
we have this evening.
Copy !req
787. This is our 21 day aged—
Copy !req
788. fucked me.
Copy !req
789. Let's go.
Copy !req
790. We have a—
Copy !req
791. I'm completely out
of my comfort zone.
Copy !req
792. You can expect to winthe gold medal in a week.
Copy !req
793. And on the top, a Kobe strip.
Copy !req
794. Come on now, a Kobe strip.
Copy !req
795. It sound like a fuckingJapanese lap dancing bar.
Copy !req
796. It's still the same
mediocre crew in there.
Copy !req
797. God almighty.
Copy !req
798. Gordon has introduced a lot ofchanges to The Olde Stone Mill
Copy !req
799. in just a few days.
Copy !req
800. And with their heads stillreeling, It's time for Dean
Copy !req
801. and his staff to
rise to the occasion.
Copy !req
802. Hello, how are you?
Copy !req
803. We're excited about tonight.
Copy !req
804. We're hoping this
goes over well for us.
Copy !req
805. What do you think
about the new look?
Copy !req
806. - I love it.
- It's a new start.
Copy !req
807. I'm exhausted, I'm emaciated,I'm tired, I'm anxious.
Copy !req
808. I was a little
nervous going into it,
Copy !req
809. not knowing a menu at
all, only seeing it
Copy !req
810. maybe two hours before wewere supposed to start.
Copy !req
811. Not being ready
is always a fear.
Copy !req
812. OK, this is the big night.
Copy !req
813. We put a plan together.
Copy !req
814. And now, they have
to seriously execute.
Copy !req
815. Kobe beef medium rare.
Copy !req
816. I'm stuck.
Copy !req
817. I'd like to know
where all the menus are.
Copy !req
818. If people drop
the ball tonight,
Copy !req
819. you won't see them
here tomorrow.
Copy !req
820. Tonight is thenight of the big relaunch.
Copy !req
821. Gordon Ramsay's plan
for a steakhouse
Copy !req
822. to fill the void in thistown has generated some buzz.
Copy !req
823. Is that the mayor?
Copy !req
824. And therestaurant is fully booked.
Copy !req
825. Now it's up to
Dean and his staff
Copy !req
826. to start building
a new reputation
Copy !req
827. for The Olde Stone Mill.
Copy !req
828. Everybody is on
their tippy toes.
Copy !req
829. The mayor, now where
does the big shot go?
Copy !req
830. Tonight will certainly be anindication of the probability
Copy !req
831. of success for this place.
Copy !req
832. Hello.
Copy !req
833. Hi.
Copy !req
834. Mr. Mayor, long time, no see.
Copy !req
835. I was a little intimidated whenhe first walked in because he's
Copy !req
836. important to me to be here.
Copy !req
837. I'll take your coat.
Copy !req
838. Thanks.
Copy !req
839. When this place is full
and the mayor is here,
Copy !req
840. if you're not ready, I don't care how good you are,
Copy !req
841. it's not going to work.
Copy !req
842. With thecustomers and special guests
Copy !req
843. taking their seats, the
servers are busy making
Copy !req
844. their rounds with the new menu.
Copy !req
845. The Kobe beef.
Copy !req
846. Medium well.
Copy !req
847. And it's obviousthe pressure of the relaunch
Copy !req
848. is already getting to Tom.
Copy !req
849. New York strip.
Copy !req
850. No, I'm sorry, the New
York strip, the ribeye,
Copy !req
851. and our Kobe beef special.
Copy !req
852. It was crazy.
Copy !req
853. This whole situation is crazy.
Copy !req
854. And the whole night, obviously from the beginning,
Copy !req
855. was going to be crazy.
Copy !req
856. Get some napkins.
Copy !req
857. Done.
Copy !req
858. I'm fucking done.
Copy !req
859. Tom—
Copy !req
860. I'm not comfortable.
Copy !req
861. The change is so quick.
Copy !req
862. I don't know if
we're ready for it.
Copy !req
863. While Tom triesto pull himself together—
Copy !req
864. —and come back as
the fucking manager Ton.
Copy !req
865. - OK.
- OK?
Copy !req
866. The first waveof orders hits the kitchen.
Copy !req
867. OK, Michael.
Copy !req
868. Watch your temperature, yeah?
Copy !req
869. I don't want the
steaks coming back, OK?
Copy !req
870. Yeah, chef.
Copy !req
871. Good.
Copy !req
872. Eight?
Copy !req
873. Party of eight?
Who's eight.
Copy !req
874. Whatever eight comes in.
Copy !req
875. There was plenty of pressure.
Copy !req
876. A couple of times I
lost my composure.
Copy !req
877. Let's go.
Copy !req
878. Let's go?
Copy !req
879. Jeanie, they're
customers, not cattle.
Copy !req
880. And when
Tom does return,
Copy !req
881. he begins to feel
the heat once again.
Copy !req
882. What's that smell?
Copy !req
883. I'll drive if
you've had too much.
Copy !req
884. Don't you worry.
Copy !req
885. Tom, I've got a
problem quick, now.
Copy !req
886. All right, you're running aroundlike a fucking blue ass fly.
Copy !req
887. Yeah.
Copy !req
888. You're fucking
sweating like a pig.
Copy !req
889. Get in the bathroom and
do something about it.
Copy !req
890. When Tom came back, you couldsee he was just totally disor—
Copy !req
891. disarranged.
Copy !req
892. He was nervous.
Copy !req
893. He was nervous.
Copy !req
894. God, he stinks.
Copy !req
895. It's 45 minutesinto dinner service.
Copy !req
896. And though all appears
to be going well—
Copy !req
897. Melts like butter,
tastes delicious.
Copy !req
898. Only a fewcustomers have been served,
Copy !req
899. and the mayor is
not one of them.
Copy !req
900. They've got a
meltdown down there.
Copy !req
901. The mayor, yeah?
Copy !req
902. We can't keep him waiting.
Copy !req
903. Yeah.
Copy !req
904. Does Michael know thatthat's the mayor's table?
Copy !req
905. What table number's that?
- That's 12.
Copy !req
906. Just make sure heknows, do you understand?
Copy !req
907. I need the mayor's table, man.
Copy !req
908. I'm not getting ticketsthrough this printer right now.
Copy !req
909. Why?
Copy !req
910. I don't know.
Copy !req
911. This printer right
here is not working.
Copy !req
912. I'm not getting tickets
through this computer.
Copy !req
913. It's going to fuck me up.
Copy !req
914. No, the printer's working.
Copy !req
915. Oh, boy.
Copy !req
916. It was a disaster.
Copy !req
917. I've already spoken
to Dean about that.
Copy !req
918. And I finally screamed, cursed, and yelled, get someone in here
Copy !req
919. to fix this now or we're fucked.
Copy !req
920. I can't believe that
no one's coming in here
Copy !req
921. to fix this fucking computer.
Copy !req
922. But if nobody wants to hearit, nobody wants to hear it.
Copy !req
923. How about those steaks?
Copy !req
924. How about those steaks?
Copy !req
925. He's fucking standing therewith his finger up his ass.
Copy !req
926. I don't know if
Dean understands
Copy !req
927. it'll sink the whole night.
Copy !req
928. And you'll be done.
Copy !req
929. Oh, god.
Copy !req
930. Now we're seriously in the shit.
Copy !req
931. All the orders are backedup, tables are waiting,
Copy !req
932. Tom's switched off.
Copy !req
933. But more importantly, we keptthe mayor waiting 45 minutes.
Copy !req
934. Of all the people to keepwaiting, not the fucking mayor.
Copy !req
935. Christ.
Copy !req
936. Now more than an hourand 15 minutes into service,
Copy !req
937. and hungry customers
are getting restless.
Copy !req
938. OK, Michael, what I needis the fucking mayor now.
Copy !req
939. Someone has to fixthis computer because I'm
Copy !req
940. not getting tickets.
Copy !req
941. Unbelievable.
Copy !req
942. Get me fucking Dean, please.
Copy !req
943. Straight away, yes?
Copy !req
944. Dean, we have to
go in the kitchen.
Copy !req
945. I need the mayor's table, man.
Copy !req
946. It's a fucking hour.
Copy !req
947. It's not easy gettingkicked in the nuts every day
Copy !req
948. and being told that you suck.
Copy !req
949. I'm fucking embarrassed, man.
Copy !req
950. Where?
Copy !req
951. I told you this—
Copy !req
952. I don't have tickets for this.
Copy !req
953. Why aren't I getting
tickets for this?
Copy !req
954. Please, help me.
Copy !req
955. Ribeye medium rare.
Copy !req
956. I don't have the ticket
is what I'm saying.
Copy !req
957. Well, fucking, this is the copy.
Copy !req
958. You got to have the other half.
Copy !req
959. This is not my ticket.
Copy !req
960. This comes from
the salad printer.
Copy !req
961. It's been an hour,
and I've got nothing.
Copy !req
962. Read the fucking ticket.
Copy !req
963. Oh, fucking hell.
Copy !req
964. Here we go.
Copy !req
965. What the fuck?
Copy !req
966. Read the ticket.
Copy !req
967. It's the last fucking table.
Copy !req
968. I need the mayor's table, man.
Copy !req
969. This is not my ticket.
Copy !req
970. This comes from
the salad printer.
Copy !req
971. It's been an hour,
and I got nothing.
Copy !req
972. Read the fucking ticket.
Copy !req
973. Oh, fucking hell.
Copy !req
974. Here we go.
Copy !req
975. What the fuck?
Copy !req
976. Read the ticket.
Copy !req
977. It's the last fucking table.
Copy !req
978. Oh, fro the love
of fucking Christ.
Copy !req
979. Jeanie, two seconds.
Copy !req
980. Yeah, don't worry about
the fucking coffee.
Copy !req
981. Mike?
Copy !req
982. Mike, just come around fortwo seconds, please, yes?
Copy !req
983. With dinner serviceon the brink of disaster,
Copy !req
984. Gordon lays it on the linefor Dean and his staff.
Copy !req
985. Let's regroup a
little bit, yeah.
Copy !req
986. Let me just tell
you the situation.
Copy !req
987. Service is gone.
Copy !req
988. We're all over the place.
Copy !req
989. Let's get this
thing back online.
Copy !req
990. We've got to make
decisions, especially
Copy !req
991. this critical moment.
Copy !req
992. This is where I need
you now to fight back.
Copy !req
993. This is going to make
or break this place.
Copy !req
994. I was really,
really pissed off.
Copy !req
995. But right now, for thesake of the success here,
Copy !req
996. I have to just get through it.
Copy !req
997. Let's get some appetizers.
Copy !req
998. I'll pump those our real
fast, and then we'll get
Copy !req
999. you in there for your entrees.- That will be great.
Copy !req
1000. You know what?
Copy !req
1001. I will be right back, and I will wrap those up for you.
Copy !req
1002. At this point now,
let's work together.
Copy !req
1003. Let's correct it.
Copy !req
1004. Let's try to correct it.
Copy !req
1005. Sorry for the delay.
Copy !req
1006. Give him a steak knife, please.
Copy !req
1007. Good deal
Copy !req
1008. Two medium rare, two medium.
Copy !req
1009. Give me that, 44.
Copy !req
1010. Well, bon appetit.
Copy !req
1011. I certainly hope it
was worth the wait.
Copy !req
1012. Excellent.
Copy !req
1013. Oh, good.
Copy !req
1014. And thankfully, Dean gets everyone focused,
Copy !req
1015. and the night at least
finishes successfully.
Copy !req
1016. The next day, Gordon
wants to make sure
Copy !req
1017. that Dean's fear
of failure would
Copy !req
1018. no longer stand in the wayof his potential success.
Copy !req
1019. What really pisses
you off the most?
Copy !req
1020. What is it?
Copy !req
1021. I know this place could
be a raving success.
Copy !req
1022. And I'm not being blind.
Copy !req
1023. And I'm not in the
fucking dreamworld.
Copy !req
1024. The fascinating
thing about you, Dean,
Copy !req
1025. is that you're
scared of failure.
Copy !req
1026. Walk a mile in my shoes
and then we'll talk.
Copy !req
1027. I failed before in business.
Copy !req
1028. When?
Copy !req
1029. When I opened a restaurantup in my hometown thinking
Copy !req
1030. I was the dog's bollocks.
Copy !req
1031. And it made me the
person I am today having
Copy !req
1032. both success and failure.
Copy !req
1033. Don't be scared.
Copy !req
1034. You can't keep on
sidestepping problems.
Copy !req
1035. I really believe that he'sdoing it for my career now.
Copy !req
1036. I really believe him.
Copy !req
1037. Perhaps deep down I knew
that I needed to change.
Copy !req
1038. And I can't overlook
things anymore.
Copy !req
1039. You can't tiptoe over it. This is your business.
Copy !req
1040. You're right.
Copy !req
1041. I've got to implement changesto make this work this time.
Copy !req
1042. I can't wait any longer.
Copy !req
1043. With a fresh
new openminded attitude,
Copy !req
1044. Dean masterfully took controlof the front of the house—
Copy !req
1045. Who else is having
the filet mignon?
Copy !req
1046. —and the
back of the house.
Copy !req
1047. That prime rib looks
to die for right there.
Copy !req
1048. This is the steak for
real steak eaters.
Copy !req
1049. Tom started to
gain the confidence he
Copy !req
1050. needs in his role as manager.
Copy !req
1051. Did they get your drinks yet?
Copy !req
1052. Are you all set?
- Yes.
Copy !req
1053. - You good?
- Thank you.
Copy !req
1054. And
Michael has rekindled
Copy !req
1055. his passion for cooking.
Copy !req
1056. Show time, ladies.
Copy !req
1057. And to honor The OldeStone Mills 200th birthday,
Copy !req
1058. Gordon organized a celebrationparty for the community.
Copy !req
1059. And for you, we'd like
you to hang this also,
Copy !req
1060. the key to the city of Yonkers.
Copy !req
1061. Wow.
Copy !req
1062. Getting the key to
the city blew me away.
Copy !req
1063. I'm excited for
my husband because I
Copy !req
1064. see the smile back in his face.
Copy !req
1065. The local
news even took
Copy !req
1066. notice, putting the restaurantback in the spotlight.
Copy !req
1067. Come and enjoy a steak
at The Olde Stone Mill.
Copy !req
1068. And the
new steakhouse menu
Copy !req
1069. was just what thiscommunity needed and wanted.
Copy !req
1070. It was excellent.
Copy !req
1071. Finally, the food isnow as stunning as the building
Copy !req
1072. that it's cooked in.
Copy !req
1073. The most importantthing is the confirmation
Copy !req
1074. that it can work.
Copy !req
1075. The potential is staggering.
Copy !req
1076. Now that you know what todo, don't stop doing it.
Copy !req
1077. Thank you.
Copy !req
1078. Thank you very much.
- Thank you, chef.
Copy !req
1079. It's a pleasure.
- Thank you, my darling.
Copy !req
1080. - Yes.
- Pleasure.
Copy !req
1081. Thank you.
Copy !req
1082. In my heart, we're
going to make it.
Copy !req
1083. We have to make it.
Copy !req
1084. Up high, down below,
you're too slow.
Copy !req
1085. Now get to bed.
Copy !req
1086. Gordon Ramsay, he's sucha blessing to our family
Copy !req
1087. that we could never ever
thank him enough for all
Copy !req
1088. that he's done for us.
Copy !req
1089. Arrived.
Copy !req
1090. I found the place, finally.
Copy !req
1091. I thought it was beautiful.
Copy !req
1092. Now I think you've gotsomething fucking phenomenal.
Copy !req
1093. Now I have something
to really be proud of.
Copy !req
1094. Thank you.
- Good luck.
Copy !req
1095. - Thanks, man.
- I'm excited.
Copy !req
1096. I'm excited about what
the future holds here.
Copy !req
1097. And do me a favor.
Copy !req
1098. Step outside and
have a quick look
Copy !req
1099. at the front of the restaurant.
Copy !req
1100. Oh, shit.
Copy !req
1101. How did they do it?
Copy !req
1102. Where is it shooting from?
Copy !req
1103. Wow.
Copy !req
1104. I wanted a sign up
there for forever.
Copy !req
1105. I'm just overwhelmed tonight.
Copy !req
1106. That is so cool.
Copy !req
1107. Next time, Gordontakes on his biggest challenge
Copy !req
1108. yet in the Big Apple—
Copy !req
1109. It's rotten, my man.
Copy !req
1110. —with
a mixed up menu—
Copy !req
1111. The only thing that's
not on here is Chinese.
Copy !req
1112. —too many managers, and a host of uninvited guests.
Copy !req
1113. Holy shit.
Copy !req
1114. This restaurantshould be condemned.
Copy !req
1115. Green burgers kill people.
Copy !req
1116. To turn
this place around,
Copy !req
1117. Gordon will need a miracle.
Copy !req
1118. This is the luckiestday of their fucking life.
Copy !req
1119. Has Chef Ramsay
finally met his match?
Copy !req
1120. Can you go tell themthat the kitchen is closed?
Copy !req
1121. Next time, On
"Kitchen Nightmares."
Copy !req