1. Tonight on Kitchen Nightmares...Copy !req
2. Chef Ramsay heads
to Boca Raton, FloridaCopy !req
3. and finds a chef-owner who
is much better at fighting...Copy !req
4. When people talk
about my food,Copy !req
5. - Yeah, that pisses me off.
- Then cooking.Copy !req
6. He was lucky I didn't
hit him with something.Copy !req
7. I was that close.Copy !req
8. From the minute
Chef Ramsay steps footCopy !req
9. in Anna Vincenzo's...Copy !req
10. Ah, you know a lot of people
said you were a jerk.Copy !req
11. I think I believe it.Copy !req
12. Cece battles Gordon
every step of the way.Copy !req
13. the food or the attitude.Copy !req
14. This hotheaded chef
seems incapableCopy !req
15. This hotheaded chef
seems incapableCopy !req
16. of taking any criticism.Copy !req
17. He's British and he doesn't know
anything about pizza.Copy !req
18. But Gordon's not the only oneCopy !req
19. Who suffers her wrath.Copy !req
20. Can I get some
service back here?Copy !req
21. Cece rules her restaurant
with an iron fist.Copy !req
22. And nobody dares
stand up to her.Copy !req
23. Here's your!
Jeez!Copy !req
24. Not her staff...Copy !req
25. Cece always seems
to point the fingerCopy !req
26. in the other direction.Copy !req
27. And not her husband.Copy !req
28. Can you get
out of my way?Copy !req
29. Well, life for CeceCopy !req
30. is about to take
a dramatic turn.Copy !req
31. As Chef Ramsay
tries everythingCopy !req
32. As Chef Ramsay
tries everythingCopy !req
33. to get through to her.Copy !req
34. I'm not here to get
cross-examined by you.Copy !req
35. Let's get that right.Copy !req
36. She may have asked for his help
to save her restaurant...Copy !req
37. And he's supposed to be here
to help me.Copy !req
38. He's not supposed to be telling
me that nothing's good.Copy !req
39. But her unwillingness
to change...Copy !req
40. You're off the wall
with what you're saying.Copy !req
41. Or even listen...Copy !req
42. I just don't even want
to hear it right now.Copy !req
43. May push Chef Ramsay
over the edge...Copy !req
44. None of you have seen me
go crazy yet!Copy !req
45. And right out the door.Copy !req
46. What a sad case.Copy !req
47. Boca Raton, Florida.Copy !req
48. A wealthy community
filled with stately homes,Copy !req
49. luxurious golf courses,Copy !req
50. and miles
of picturesque beaches.Copy !req
51. It's this good life that
attracted Cece and her familyCopy !req
52. to move here from New York
ten years ago.Copy !req
53. to move here from New York
ten years ago.Copy !req
54. Hi. What a good girl.
Mwah!Copy !req
55. Her father, a former
pizzeria owner,Copy !req
56. helped Cece open
Anna Vincenzo's in 2001.Copy !req
57. My father gave me over $300,000
to open up Anna Vincenzo's.Copy !req
58. My father's been
in the restaurant businessCopy !req
59. since before I was born.Copy !req
60. And I've always been
around a kitchenCopy !req
61. since I was a baby.Copy !req
62. Okay, pumpkin, bye.
I love you.Copy !req
63. Now Cece is raising
her own familyCopy !req
64. along with her husband,Copy !req
65. and facing
the challenging demandsCopy !req
66. of being owner and head chef
of Anna Vincenzo's.Copy !req
67. of being owner and head chef
of Anna Vincenzo's.Copy !req
68. Welcome to Anna Vincenzo's.
How are you tonight?
Good.Copy !req
69. Two veal piccatas,
please!Copy !req
70. I'm a self-taught cook.Copy !req
71. Veal Marsala,
quatro formaggi.Copy !req
72. I don't think there's
any rules in cooking.Copy !req
73. My menu, I cook
what I like.Copy !req
74. Chicken Marsala,
padrino, snapper Anna.Copy !req
75. I am passionate
about what I do.Copy !req
76. Can you tell Michael
to pick up his calamari?Copy !req
77. Wherever they go.Copy !req
78. After I opened,
business was insane.Copy !req
79. It was fun to come to work.Copy !req
80. The adrenaline's going
and it's fun, it's great.Copy !req
81. And you make money.Copy !req
82. Some more lasagna?Copy !req
83. Some more lasagna?Copy !req
84. Oh, no, thanks.
No?Copy !req
85. About two year ago,
it started to change.Copy !req
86. Let's see,
everything that you couldCopy !req
87. possibly think of went wrong
has gone wrong.Copy !req
88. I don't really know why
or what happened.Copy !req
89. That looks like.Copy !req
90. When it's slow,
I don't even want to come here.Copy !req
91. I've lost my desire
to come.Copy !req
92. I don't know how
to cook snapper.Copy !req
93. Maybe it's not
cooked enough.Copy !req
94. To be honest, I got to sayCopy !req
95. Cece's probably
the biggest reasonCopy !req
96. why we're having trouble
right now.Copy !req
97. Okay, forget it.Copy !req
98. Let's go to another
table.Copy !req
99. She never really
cares what's going out.Copy !req
100. Why is this still here?
Table 42!Copy !req
101. Why is this still here?
Table 42!Copy !req
102. She'll serve crap
to a table.Copy !req
103. It's not cooked.Copy !req
104. When she gets mad,
she's aggressiveCopy !req
105. and angry.Copy !req
106. Here's your.Copy !req
107. Tell everybody to
go home.Copy !req
108. I'm shutting
the place down.Copy !req
109. Yeah, Cece
has to be hurtingCopy !req
110. now that business
is going bad.Copy !req
111. There's no customers left.Copy !req
112. I don't know
what happened to them.Copy !req
113. Where did they go?Copy !req
114. As of right now, I—Copy !req
115. I'm in debt about $190,000
to my father.Copy !req
116. I stay up at night
just thinking,Copy !req
117. how am I gonna
give him his money?Copy !req
118. how am I gonna
give him his money?Copy !req
119. There's like nobody
coming here,Copy !req
120. and five tables we have,
and everything's ed up!Copy !req
121. It's so hard for meCopy !req
122. to see my daughter
losing money every day...Copy !req
123. I love you.Copy !req
124. It is very stressfulCopy !req
125. and very difficult
for Cece.Copy !req
126. Now that we have a son,
the restaurant has to workCopy !req
127. for our personal lives,Copy !req
128. just—just to even live.Copy !req
129. I'm a failure.Copy !req
130. I'm afraid we're gonna
lose our house.Copy !req
131. I always tell Michael
I'm afraidCopy !req
132. I always tell Michael
I'm afraidCopy !req
133. we're not gonna be able
to feed the baby.Copy !req
134. Hi! Hey.Copy !req
135. I have, like, a weight
on my shoulders that, you know,Copy !req
136. weighs 1,000 pounds.Copy !req
137. And that kills me.Copy !req
138. Oh, my God.Copy !req
139. Chef Ramsay's
my last hope.Copy !req
140. Anna Vincenzo's.Copy !req
141. Wow.
Hello.Copy !req
142. Hello.
How are you?Copy !req
143. Good. How are you?
Anna Vincenzo.Copy !req
144. Anna Vincenzo's the restaurant.
I'm Cece.Copy !req
145. You're Cece.
Nice to meet you.Copy !req
146. Would you like to eat?Copy !req
147. Uh, yeah.Copy !req
148. Okay.
Good to see you.
Thank you.Copy !req
149. I would say that he
should like everything.Copy !req
150. There's really nothing
on thereCopy !req
151. that I make
that I don't like.Copy !req
152. This is your restaurant?Copy !req
153. Correct.
Yeah, you're the owner?Copy !req
154. And by the look
of the state of the apron,Copy !req
155. the chef as well.Copy !req
156. Yep!Copy !req
157. And where have you
learned to cook?Copy !req
158. My father had a restaurantCopy !req
159. since before I was born.Copy !req
160. Wow.Copy !req
161. So I was raised, uh,Copy !req
162. So I was raised, uh,Copy !req
163. pretty much in the kitchen.Copy !req
164. There's a line cook
over thereCopy !req
165. with white hair
that keeps on staring at me.Copy !req
166. Is he all right?Copy !req
167. That's my father!Copy !req
168. He works for you?Copy !req
169. Yes, and my husband
is head server.Copy !req
170. Oh, your husband's
here as well?Copy !req
171. Yeah, he helps me outCopy !req
172. because, uh, we need it.Copy !req
173. Where is he?
You wanna meet him?Copy !req
174. I'd love to meet
your husband.Copy !req
175. I'll get him.
Michael!Copy !req
176. Yes?Copy !req
177. Um, Mr...Copy !req
178. Chef Ramsay
wants to meet you.Copy !req
179. Well, Michael.
There he is.Copy !req
180. I can't believe it.Copy !req
181. Good to see you.
Thank you very much.Copy !req
182. Good to see you.
Thank you very much.Copy !req
183. Uh, look nice and smart.Copy !req
184. You dress like this
normal for work or—Copy !req
185. I always like to look
nice for the guests, so...Copy !req
186. You look like you're gonna
do a hit after dinner.Copy !req
187. Huh?Copy !req
188. You never know.Copy !req
189. I, uh, sweat
a little extraCopy !req
190. just to look nice
for the customers.Copy !req
191. I gotta get back
into the kitchen.Copy !req
192. Ashton.
How are you?Copy !req
193. I'm doing good.
How are you doing?Copy !req
194. Very well, thank you.
Good to see you too.Copy !req
195. I guess we'll be
talking to each other.Copy !req
196. Oh, yes.Copy !req
197. Oh, good.
Right, Ashton...Copy !req
198. I'll take
one of everything.Copy !req
199. One of everything?
Yeah.Copy !req
200. One ofeverything?Copy !req
201. Why not? Great way
of really getting to seeCopy !req
202. Why not? Great way
of really getting to seeCopy !req
203. each and every dish,
understanding the flavors,Copy !req
204. and getting a touch of that
authentic Italian cuisine.Copy !req
205. One of everything
on the menu?Copy !req
206. Yes, please.
Okay!Copy !req
207. Thank you, darling.
You're welcome.Copy !req
208. The Anna Vincenzo menu
is gi-normous.Copy !req
209. He must be insane, 'cause
we're gonna be here all day.Copy !req
210. He wants
one of everything.Copy !req
211. What happened?Copy !req
212. He said he wants
one of everything.Copy !req
213. Just say to him,
"Let me understand:Copy !req
214. You want one thing
on the whole entire—"Copy !req
215. So Cece wants to clarify that
you do want one of everything.Copy !req
216. 'Cause I hope he hasn't
eaten in a week.Copy !req
217. Ahh.Copy !req
218. Ahh.Copy !req
219. Ay, yi yi yi.Copy !req
220. This is gonna be
harder than I thought.Copy !req
221. Cece says she hopes
you haven't eaten in a week.Copy !req
222. It's a big menu.
Have you seen it?Copy !req
223. I haven't seen the menu.
Have a quick look?Copy !req
224. Yes.Copy !req
225. Ohh, what did I
get myself into?Copy !req
226. It's quite large.Copy !req
227. Yeah, like that's just—Copy !req
228. 1, 2, 3—Oh, my God.Copy !req
229. It's that big?
How many dishes are on there?Copy !req
230. A lot,
then you have—Copy !req
231. Look at it!
Mm-hmm.Copy !req
232. Ay, yi.Copy !req
233. That was a joke,
by the way.Copy !req
234. I hadn't even
looked at the menu.Copy !req
235. I figured that.Copy !req
236. There must be hundreds
of dishes on there.Copy !req
237. There must be hundreds
of dishes on there.Copy !req
238. Now, if you haven't eaten
for a while,Copy !req
239. I'll be more than happy
to prepare that.Copy !req
240. Let me have a look at the menu,
and I'll order, yes?Copy !req
241. I was like,
"Oh, thank God."Copy !req
242. Okay, so I'm ready
to order, thank you.Copy !req
243. All right.Copy !req
244. So I would like
to start off with...Copy !req
245. Salmon divino.
Thank you.Copy !req
246. And then throw in
the, uh, snapper Anna.Copy !req
247. Snapper Anna?
Yeah.Copy !req
248. The favorito del nonna.Copy !req
249. Yeah?Copy !req
250. Thank you.
You're welcome.Copy !req
251. Wow.Copy !req
252. Okay, here we go.Copy !req
253. You got
a salmon divino ready?Copy !req
254. Here's your
salmon divino salad.Copy !req
255. Wow, this looks like
a -up versionCopy !req
256. of a science lab.Copy !req
257. Thank you.
You're welcome.Copy !req
258. Wow.Copy !req
259. Salmon is dry.Copy !req
260. And overcooked.Copy !req
261. Where the
did she get that thing?Copy !req
262. Huh?
What is that?Copy !req
263. Do they paste that
together in the morningCopy !req
264. and stick it together?Copy !req
265. Sliced it just now.Copy !req
266. And is the salmon fresh,
or is that frozen?Copy !req
267. And is the salmon fresh,
or is that frozen?Copy !req
268. Um, I couldn't tell you,
to be honest.Copy !req
269. Would you ask her,
'cause it tastes frozen.Copy !req
270. Okay, let me go ask.
Thank you.Copy !req
271. He wants to know if your
salmon's fresh or frozen.Copy !req
272. Tell him it's fresh,
but it is frozen.Copy !req
273. She said the salmon
comes in fresh,Copy !req
274. and then they freeze it.Copy !req
275. It's like eating
a piece of cardboard there.Copy !req
276. That has to be Florida's
worst dish ever.Copy !req
277. He said
the salmon divino...Copy !req
278. He said what?Copy !req
279. Tastes like cardboard.Copy !req
280. He's supposed
to be here to help me.Copy !req
281. He's not supposed to be telling
me that nothing's good.Copy !req
282. Give me the snapper Anna.Copy !req
283. Give me the snapper Anna.Copy !req
284. If he complains about this,Copy !req
285. I'm really gonna
kick his ass.Copy !req
286. My God.
And there's
the snapper Anna for you.Copy !req
287. The snapper Anna?
Mm-hmm.Copy !req
288. Just out of interest,
where is the snapper?Copy !req
289. Well, under all that.Copy !req
290. Under all that.
All right.Copy !req
291. This one looks like a, uh,
a dog's dinner.Copy !req
292. I don't know how well
this is gonna work.Copy !req
293. My God.Copy !req
294. I just tasted mush.Copy !req
295. Is Michael nearby?Copy !req
296. I'll get him for you.Copy !req
297. Um, just taste that
for me, would you?Copy !req
298. Um, just taste that
for me, would you?Copy !req
299. Please?
That's the snapper Anna.Copy !req
300. It's soggy.Copy !req
301. Should be baked
a little longer.Copy !req
302. That is disgusting.Copy !req
303. Yes, sir.Copy !req
304. Thank you.
Would you do me a favor?Copy !req
305. Will you make sure
that Cece tastes that, yeah?Copy !req
306. I think
it's really important.Copy !req
307. All right.
Thank you.Copy !req
308. What did he say?Copy !req
309. For you taste.Copy !req
310. Taste what?Copy !req
311. He says it's soggy.Copy !req
312. I'm not eat—
he touched it.Copy !req
313. I'm not gonna
put my mouth on that.Copy !req
314. The snapper was soft.Copy !req
315. Well, what the hell
you want it to be?Copy !req
316. Well, what the hell
you want it to be?Copy !req
317. Hard, like a rock?Copy !req
318. I mean,
I don't even get that.Copy !req
319. Tell him, "You know what?Copy !req
320. Cece doesn't even
want to cook you the rest."Copy !req
321. Now I'm really getting
pissed off, I'm not kidding.Copy !req
322. She's getting mad.Copy !req
323. Does she always
shout like that?Copy !req
324. Huh?Copy !req
325. Tell him that I saidCopy !req
326. there's starving people
in the world,Copy !req
327. and if I have to keep making
food to go in the garbage,Copy !req
328. I don't want
to make anymore.Copy !req
329. Right now, or when
I bring in the next—Copy !req
330. No, right now!Copy !req
331. him, why should
I make him anything else?Copy !req
332. Cece said that there's
starving people in the world—Copy !req
333. Let me just stop you there
for two seconds.Copy !req
334. Let me just stop you there
for two seconds.Copy !req
335. She got something
to tell me,Copy !req
336. she should come
and tell me herself.
Okay.Copy !req
337. I don't think it's fairCopy !req
338. that you have to do
her dirty work for her.Copy !req
339. So tell Cece,
when she's finished cooking,Copy !req
340. she can tell me
everything she wants.Copy !req
341. Until then, I'm here
to eat and to taste the food.Copy !req
342. I'll tell her.
I appreciate that.Copy !req
343. Okay.
Thank you so much.Copy !req
344. You're welcome.Copy !req
345. I didn't want to tell
Cece the truth at allCopy !req
346. about anything he said.Copy !req
347. She's gonna
probably kill me.Copy !req
348. She's gonna kill the messenger
before she killsCopy !req
349. Gordon Ramsay.Copy !req
350. What'd he say?Copy !req
351. He said just, later,
you can tell him yourself.Copy !req
352. But right now, he wants
to try and eat everything.Copy !req
353. But right now, he wants
to try and eat everything.Copy !req
354. So he is a bigger
than I thought.Copy !req
355. him.
What?Copy !req
356. - him.
- him?Copy !req
357. Here's your pizza.Copy !req
358. Thank you, darling.Copy !req
359. And which one is the—Copy !req
360. That's the favorito del nonna.Copy !req
361. Pizza's an honor.
Lovely.Copy !req
362. I don't care how many
stars he has.Copy !req
363. He can kiss my stars.Copy !req
364. I'm so pissed off
right now.Copy !req
365. That's just not nice.Copy !req
366. Soggy in the middle.Copy !req
367. And crispy on the outside.Copy !req
368. And crispy on the outside.Copy !req
369. It's dreadful.
What a shame.Copy !req
370. It's a bit plain.
Boring. Yeah.Copy !req
371. Bland.
Thank you.Copy !req
372. Can I go over there
and scream at him?Copy !req
373. Yeah, take
your knife with you.Copy !req
374. I tried to throw it in
the garbage before she saw me,Copy !req
375. 'cause I knew
she was gonna flip.Copy !req
376. Oh, no way!
What's wrong with that now?Copy !req
377. He said it was bland.Copy !req
378. Oh, my God!Copy !req
379. He said it needed
more flavors to it.Copy !req
380. I was so mad at him,
I wanted to rip his head off.Copy !req
381. He's British, he doesn't
know anything about pizza.Copy !req
382. He's British, he doesn't
know anything about pizza.Copy !req
383. Coming up...Copy !req
384. He's lucky I didn't
hit him with something.Copy !req
385. If you thought lunch
was bad...Copy !req
386. Are we gonna
be able to cook,Copy !req
387. or are you gonna
keep busting my balls?Copy !req
388. You haven't seen anything yet.Copy !req
389. Don't with me.Copy !req
390. As things at Anna Vincenzo's
go from bad to worse.Copy !req
391. I can't do it anymore.
I'm done.Copy !req
392. Cece is on the warpath.Copy !req
393. Can I get some
service back here?Copy !req
394. And Chef Ramsay
is the enemy.Copy !req
395. You have
an attitude problem.Copy !req
396. This stubborn chefCopy !req
397. May have
wanted Gordon's help...Copy !req
398. He's a pig-headed
British jerk.Copy !req
399. He's a pig-headed
British jerk.Copy !req
400. But now she wants him
out the door.Copy !req
401. Can you get out of my way?Copy !req
402. Shut it down.Copy !req
403. Find out what sends Gordon
out the front door...Copy !req
404. What a sad case.Copy !req
405. And Cece out the back.Copy !req
406. I've had it,
I'm finished, I'm done.Copy !req
407. On a combative
Kitchen NightmaresCopy !req
408. You have to see
to believe.Copy !req
409. This is my life!Copy !req
410. After a terrible lunch...Copy !req
411. This is dreadful.
What a shame.Copy !req
412. Chef Ramsay is ready
to give his input.Copy !req
413. But this owner doesn't appear
ready to listen.Copy !req
414. Let's start from
the top, shall we?Copy !req
415. Sure, let's start.
The salmon...Copy !req
416. Yeah.
Yeah? Hideous.Copy !req
417. The decoration
with the cucumber—Copy !req
418. Everybody loves
that salad.Copy !req
419. Who's "everybody"?
The restaurant's empty.Copy !req
420. Okay, the snapper—
bitterly disappointed.Copy !req
421. It was macerated
in crap and mozzarellaCopy !req
422. and didn't even
taste of snapper.Copy !req
423. and didn't even
taste of snapper.Copy !req
424. That's.Copy !req
425. Yeah. You didn't
taste the snapperCopy !req
426. with the mozzarella on top?Copy !req
427. What's wrong with that?Copy !req
428. I asked Michael to make sure
that you tasted it.Copy !req
429. I'm not gonna eat
something off your plate.Copy !req
430. You are a piece of work,
aren't you?Copy !req
431. Yes, I am.Copy !req
432. When people talk
about my food,Copy !req
433. Yeah, that pisses me off.Copy !req
434. Where's Michael?Copy !req
435. What difference does it make
where Michael is?Copy !req
436. He's got nothing
to do with this!Copy !req
437. He tasted it.
And what did he say?Copy !req
438. He said it was mush.Copy !req
439. Are you kidding me?Copy !req
440. Where is he?Copy !req
441. I don't like
being criticized at all.Copy !req
442. Maybe he's talking
out of hisbum,Copy !req
443. as they say in—
in England.Copy !req
444. as they say in—
in England.Copy !req
445. You said the fish
was mush?Copy !req
446. No, it was tender, the way
everybody else enjoys it.Copy !req
447. There it was tender!Copy !req
448. Michael, are you honestly
trying to tell meCopy !req
449. that you're now saying
that it was perfectly cooked?Copy !req
450. It's soggy.Copy !req
451. It should be baked
a little longer.Copy !req
452. It was a little bit
on the softer side.Copy !req
453. A little bit
on the softer side?Copy !req
454. Right.Copy !req
455. I'm not expecting you
to stand thereCopy !req
456. and stick up for me
but, trust me,Copy !req
457. the food was overcooked,
and it was bland and mush.Copy !req
458. There's nothing wrong
with that snapper.Copy !req
459. I think it was very foolish
and very hard-headedCopy !req
460. that she wouldn't listen.Copy !req
461. I was like,
oh, what are you doing?Copy !req
462. I was like,
oh, what are you doing?Copy !req
463. What's with
the defense mechanism?Copy !req
464. Oh, my God.
Huh?Copy !req
465. Don't you get defensiveCopy !req
466. if somebody comments
about your food like that?Copy !req
467. I don't cook
like that.Copy !req
468. When was the last timeCopy !req
469. a customer complained
about the food?Copy !req
470. Well, last night.Copy !req
471. Mm-hmm, and what
did they say?Copy !req
472. It was bland.Copy !req
473. And were they right
or were they wrong?Copy !req
474. No, they were right, but...Copy !req
475. You're off the wall
with what you're saying.Copy !req
476. Here's the difference
between you and me.Copy !req
477. I listen for feedback.Copy !req
478. You can't handle it.Copy !req
479. I came here
because you asked meCopy !req
480. I came here
because you asked meCopy !req
481. to come and help you.Copy !req
482. And your reaction to meCopy !req
483. telling you something
quite constructive,Copy !req
484. in a very calm manner,
is a joke.Copy !req
485. Okay, so you want me
to be your puppet—Copy !req
486. Why are you shouting?Copy !req
487. Because you're pissing me
the off!Copy !req
488. So shut the up
and talk properly.Copy !req
489. Is this the way you react
when I'm not here?Copy !req
490. Is this the normal procedure
when—it is, yeah?Copy !req
491. Oh, you're gonna get
your ass kicked.Copy !req
492. Oh, there you go.Copy !req
493. Madame, you have
an attitude problem.Copy !req
494. I'm not too sure
which is worse:Copy !req
495. the food or the attitude.Copy !req
496. Ooh, can I hit him now?Copy !req
497. You know, a lot of people
said you were a jerk.Copy !req
498. I think I believe it.Copy !req
499. Anything else?Copy !req
500. this.Copy !req
501. No way.Copy !req
502. What a sad case.Copy !req
503. Am I supposed to run after himCopy !req
504. And say, "Oh, please
come and help me"?Copy !req
505. Well, you.Copy !req
506. He's lucky I didn't
hit him with something.Copy !req
507. I was that close.Copy !req
508. In spite of his rude welcoming,Copy !req
509. Gordon decides to give Cece
another chanceCopy !req
510. Gordon decides to give Cece
another chanceCopy !req
511. and returns to the restaurantCopy !req
512. to observe Cece
and her staff in actionCopy !req
513. during a dinner service.Copy !req
514. Right... so...Copy !req
515. What do you keep in here?Copy !req
516. Tartufos,
our gnocchi.Copy !req
517. And who makes the gnocchi?Copy !req
518. Uh, we used
to make them ourselves,Copy !req
519. but we buy them now.Copy !req
520. They look
definitely frozen.Copy !req
521. And what are these
little babies here?
Meatballs.Copy !req
522. They're a little,
uh, overcooked.Copy !req
523. And when they're that
overcooked,Copy !req
524. would you serve them?Copy !req
525. We can't just
throw them away.Copy !req
526. We can't just
throw them away.Copy !req
527. They smell like cat food.Copy !req
528. Cat food?Copy !req
529. That smells like an authentic
meatball to you?Copy !req
530. Well, I don't have cats,Copy !req
531. so I don't know
what cat foods smell like.Copy !req
532. Oh, my God.Copy !req
533. Are we gonna be able to cook?Copy !req
534. Or are you gonna
keep busting my balls?Copy !req
535. I swear to God, I'm not here
to get cross-examined by you.Copy !req
536. Let's get that right, yeah?Copy !req
537. There's only one personCopy !req
538. that's gonna be
losing out on this,Copy !req
539. and it's certainly not me,
okay?Copy !req
540. So don't with me.Copy !req
541. I really want to prove
to that pig-headed British jerkCopy !req
542. that I can do it.Copy !req
543. Nice.Copy !req
544. Hi, welcome
to Anna Vincenzo's.Copy !req
545. Hi, welcome
to Anna Vincenzo's.Copy !req
546. We're gonna
go right this way.Copy !req
547. We'll sit
right over here, guys.Copy !req
548. Who wants to go first?Copy !req
549. Can I get
a chicken parm?
Chicken parm?Copy !req
550. You want veal piccata?
Very good.Copy !req
551. Thank you.Copy !req
552. You ready?
Yes, please.Copy !req
553. Rigatoni vodka
with chicken.Copy !req
554. A rigatoni angelino.Copy !req
555. A fettuccine alfredo.Copy !req
556. Veal piccata,
fried veal chops.Copy !req
557. Table 11.Copy !req
558. Can somebody
pick up this food?Copy !req
559. Can I get some
service back here?Copy !req
560. Can I get some
service back here?Copy !req
561. Cece always seems
to point the fingerCopy !req
562. in the other direction.Copy !req
563. She's always
blaming the servers.Copy !req
564. She never once
thought maybeCopy !req
565. there was something wrong
with herself.Copy !req
566. Get that out
of the window, please!Copy !req
567. Ouch.Copy !req
568. Cece pushes the first orders
out quickly,Copy !req
569. But her customers...Copy !req
570. Okay, we have
the grilled chicken?Copy !req
571. Are unhappy
with what they received.Copy !req
572. The veal has no flavor
at all.Copy !req
573. I'm sorry about that.Copy !req
574. I'll be back to get
those plates, okay?Copy !req
575. What happened there?Copy !req
576. They said there's just like
one giant chunk of it there.Copy !req
577. That's what happens when
you use frozen foodCopy !req
578. That's what happens when
you use frozen foodCopy !req
579. and dip it in flourCopy !req
580. that was not even shaken off
before it goes in the fryer.Copy !req
581. Do you tell Cece that
now, or—Copy !req
582. Um, I'm afraid to,Copy !req
583. 'cause she's so busy.Copy !req
584. She needs to know,
trust me.Copy !req
585. Cece, the customers
are sayingCopy !req
586. that they're too chunky.Copy !req
587. Like they're just
like one giant piece.Copy !req
588. The calamari
was in a big clump.Copy !req
589. I saw that.Copy !req
590. Do you expect peopleCopy !req
591. to pay money for that
and eat that?Copy !req
592. Come on!Copy !req
593. Why don't I just
work by myselfCopy !req
594. and fire all these
people?Copy !req
595. You think I can
handle it by myself?Copy !req
596. I'm trying to help,
and you get so defensive.Copy !req
597. Continue serving
then.Copy !req
598. Continue serving
then.Copy !req
599. Hey, Cece...
No, wai-wai-wait.Copy !req
600. They just say
it's no flavor,Copy !req
601. but they're willing to let you
try to put some flavor in it.Copy !req
602. Like garlic.
No, I just don't want
to put nothing in it.Copy !req
603. It's like they're just
spitting in your face,Copy !req
604. and, "Oh, it isn't,
it's not good."Copy !req
605. Cece...Copy !req
606. I need this reduced down
a little more and add a...Copy !req
607. Michael, you know what?Copy !req
608. I'm ready to tell everybody
just to leave.Copy !req
609. It's coming back
for a reason, right?Copy !req
610. Don't even...
Huh?Copy !req
611. Don't even...
Huh?Copy !req
612. I just don't even
want to hear it right now.Copy !req
613. Well, you can't just start
acting like a precious princess.Copy !req
614. Yeah, I—I look like
a princess, right?Copy !req
615. Sorry, I thought this
was your restaurant.Copy !req
616. I think princess Diana didn't
hang out in a kitchen.Copy !req
617. She's from
your neck of the woods,Copy !req
618. isn't she?Copy !req
619. Wow.Copy !req
620. Exasperated by the number
of returned dishes...Copy !req
621. I can't keep doing it.Copy !req
622. An immature Cece is ready
to throw in the towel.Copy !req
623. I'm done.
What do you mean,
you're done?Copy !req
624. Everything's coming back!Copy !req
625. Why do I gotta stand here
and keep cooking for nothing?Copy !req
626. It's a disaster.Copy !req
627. I've had it,
I'm finished, I'm done.Copy !req
628. I've had it,
I'm finished, I'm done.Copy !req
629. Everything's coming back!Copy !req
630. Why do I gotta stand here
and keep cooking for nothing?Copy !req
631. Just 90 minutes into
a disastrous dinner service,Copy !req
632. Cece is not only frustrated...Copy !req
633. I'm done.Copy !req
634. She is embarrassedCopy !req
635. And has reached
her breaking point.Copy !req
636. Are you gonna be all right?
You gonna finish up?Copy !req
637. You want oxygen?Copy !req
638. Huh?Copy !req
639. I reached the breaking point
in the middle of everything.Copy !req
640. I just totally
wanted to go home.Copy !req
641. Even though Cece
has calmed downCopy !req
642. And returned
to the kitchen...Copy !req
643. She has no interest
in continuing to cook.Copy !req
644. Shut the restaurant down.Copy !req
645. What's the point
of having a chefCopy !req
646. Who doesn't want to cook
for them?Copy !req
647. Shut it down.Copy !req
648. Well, we gotta—
I'll get back there.Copy !req
649. It's too important.
It's too important.Copy !req
650. As Michael and the line cooks
try to push the last orders out,Copy !req
651. Back in the dining room,
many customers are fed up...Copy !req
652. Back in the dining room,
many customers are fed up...Copy !req
653. And leave without
ever receiving any food.Copy !req
654. Have two minutes with you?Copy !req
655. Thank you.Copy !req
656. You all right?Copy !req
657. Now, come on.Copy !req
658. I can't start
to even attempt to helpCopy !req
659. unless you come to terms
with the problem,Copy !req
660. and that is the food.Copy !req
661. It's good when I cook.Copy !req
662. It's good when I cook.Copy !req
663. Come on!Copy !req
664. This is not a game
for me.Copy !req
665. It's not a
game for me!Copy !req
666. This is my life!Copy !req
667. It's not a joke for me.Copy !req
668. Stop staying that.
It's not a joke.Copy !req
669. It's not a joke for me.
I care.Copy !req
670. If I didn't care,
I wouldn't be here.Copy !req
671. So stop just saying
I don't care.Copy !req
672. Just stop, please.Copy !req
673. I haven't said that.Copy !req
674. Yes, you did.Copy !req
675. What I'm trying to tell youCopy !req
676. is that you have
to come to terms internallyCopy !req
677. that there's a huge problem,
and that is with the food.Copy !req
678. that there's a huge problem,
and that is with the food.Copy !req
679. Nobody wants to hear that
anything that they do sucks.Copy !req
680. I don't like to fail.Copy !req
681. Death would be
better than failing.Copy !req
682. It's certainly
not a sign of weaknessCopy !req
683. to admit your failings.Copy !req
684. I've closed
three restaurants,Copy !req
685. but I also have
a number of successful ones,Copy !req
686. and 1,650 members—
I know who you are.Copy !req
687. And it's—it's—I—Copy !req
688. Yeah, a jerk,
you told me earlier.Copy !req
689. Well, you can be a jerk!Copy !req
690. Stop acting like
a petulant teenager.Copy !req
691. I'm not going to stand there
and be a doormatCopy !req
692. for you to take
the piss out of me.
But—Copy !req
693. for you to take
the piss out of me.
But—Copy !req
694. Let's get one thing right.Copy !req
695. You asked me here,
and I'm here to help.Copy !req
696. So let me in.Copy !req
697. Okay, the food sucks.Copy !req
698. There, you happy?Copy !req
699. There's a problem with
the way the food is prepared.Copy !req
700. There's a problem with the way
the food is ordered.Copy !req
701. There's a problem with the way
the food's not respected.Copy !req
702. I'm sorry, Cece,
but it's just not good enough.Copy !req
703. New day tomorrow.
Okay?Copy !req
704. What do you want me to do?Copy !req
705. I want you to go home
and get some rest.Copy !req
706. Right.Copy !req
707. We start to rebuild.Copy !req
708. I'm sorry
I called you names.Copy !req
709. Let's go.Copy !req
710. Up.Copy !req
711. Let's get in there.Copy !req
712. Let them clear down,Copy !req
713. and I want you
out of here.Copy !req
714. Okay?
Where am I going?Copy !req
715. Home.Copy !req
716. He says he wants to help me,
and I believe him.Copy !req
717. This place means
everything to me.Copy !req
718. And I don't want
to just give up.Copy !req
719. Chef Ramsay
now believes that CeceCopy !req
720. is finally prepared
to listen,Copy !req
721. so he comes in early
the next morningCopy !req
722. to put the first part
of his plan into action.Copy !req
723. Now, all of you together...Copy !req
724. No problem.
Cook me the whole menu.Copy !req
725. That will be like 180.Copy !req
726. 181.Copy !req
727. All right, we're gonna
give it a try then.Copy !req
728. The cooks only
have three hoursCopy !req
729. to prepare the 181 dishesCopy !req
730. to prepare the 181 dishesCopy !req
731. before Cece and the rest
of the staff arrive.Copy !req
732. Good morning.
Good morning, Chef.Copy !req
733. Today's a new day.
Yes?Copy !req
734. New start.
New attitude.Copy !req
735. I've got a little
surprise for you.Copy !req
736. A small surprise.
Let's go.Copy !req
737. Oh, my God.Copy !req
738. Like, holy.Copy !req
739. There's food everywhere.Copy !req
740. One of every dish.Copy !req
741. Oh, my God.Copy !req
742. Oh, my God.Copy !req
743. Oh, my God.Copy !req
744. I'm shocked at all
the food over here.Copy !req
745. I'm shocked at all
the food over here.Copy !req
746. Like, I knew the menu
was big,Copy !req
747. but seeing it all
in front of me now is amazing.Copy !req
748. Like, I'm just like, really?Copy !req
749. The menu's far too big.Copy !req
750. Yes.
Yes?Copy !req
751. That has a huge impact
on a number of things.Copy !req
752. Slow production
coming out of the kitchen,Copy !req
753. high food costs,
and more importantly,Copy !req
754. inconsistency.Copy !req
755. The bottom line is,Copy !req
756. you're producingCopy !req
757. quantity over quality.Copy !req
758. So we've seen
the menu visually.Copy !req
759. I've got another way
of getting this menu across.Copy !req
760. I've got another way
of getting this menu across.Copy !req
761. I want to show you
how big your menu really is.Copy !req
762. Oh, my God.Copy !req
763. Debbie, Ashton,
I need your help.Copy !req
764. Yes? Two seconds.
Come around.Copy !req
765. I'm gonna start off
with each and every dish.Copy !req
766. You're the frozen lady.Copy !req
767. Yes? Ashton,
you are the fresh lady.Copy !req
768. Let's go.
Calamari fritti.Copy !req
769. You have tender squid,
lightly floured and fried.Copy !req
770. Fresh or frozen?
Frozen.Copy !req
771. Stick it here.
On we go.Copy !req
772. Vongole—fresh or frozen?
Frozen.Copy !req
773. Can't hear you.
Frozen!Copy !req
774. Thank you.
Fresh-grilled salmon.Copy !req
775. Fresh or frozen.
Frozen.Copy !req
776. Fresh or frozen.
Frozen.Copy !req
777. Frozen, frozen.Copy !req
778. Frozen.
Frozen.
Frozen, please.Copy !req
779. Frozen, let's go.
Frozen.Copy !req
780. I've been in the freezer.
Frozen on there.Copy !req
781. Frozen.
Definitely frozen.Copy !req
782. Keep up, girls.
Struggling to keep up?Copy !req
783. Trying.
Trying.Copy !req
784. I didn't even thinkCopy !req
785. I was gonna even put
a fresh sticker on that.Copy !req
786. I'm going, okay,
I'm gonna stand here,Copy !req
787. I guess, the whole day,
just doing nothing.Copy !req
788. Caesar salad—
fresh or frozen?Copy !req
789. - Fresh.
- Thank for that.Copy !req
790. Fresh salmon
grilled to perfection,Copy !req
791. topped with
a citrus-mango salsa.Copy !req
792. That's fresh.
Okay, let's go.Copy !req
793. It's a rude awakeningCopy !req
794. to see how much stuff
on the menu is actually frozen.Copy !req
795. to see how much stuff
on the menu is actually frozen.Copy !req
796. Just over 80% frozenCopy !req
797. and 20% fresh.Copy !req
798. We're gonna start off
by reducing the menu.Copy !req
799. Cece, I'm gonna be working
with you in the kitchenCopy !req
800. and coming up with a planCopy !req
801. for the Anna Vincenzo
family-style meal.Copy !req
802. Soup, salad, pizza,
homemade lasagna.Copy !req
803. I'm gonna do that
with you personally, okay?Copy !req
804. Sure.Copy !req
805. For the next dinner service,Copy !req
806. Chef Ramsay is determined
to introduceCopy !req
807. a special that is not only
fresh and delicious,Copy !req
808. but positions this restaurant
as the ideal placeCopy !req
809. to get value and quality
for a family.Copy !req
810. to get value and quality
for a family.Copy !req
811. Okay, simple lasagna.Copy !req
812. The meat lasagna.Copy !req
813. Fried beef.Copy !req
814. A little touch of the sauce.Copy !req
815. Okay, it's gonna be
one third sauce,Copy !req
816. one third meat.Copy !req
817. A touch of our ricotta.Copy !req
818. Sauce on top.Copy !req
819. I personally like
this family-style idea,Copy !req
820. 'cause this is definitely
something that we should do.Copy !req
821. 'Cause that's gonna
help the kitchen.Copy !req
822. It's gonna totally help us
get the food out faster.Copy !req
823. Lasagna's in.Copy !req
824. Okay, we've got the soup.Copy !req
825. Have a little taste.Copy !req
826. Have a little taste.Copy !req
827. In terms of flavor,
it's extraordinary, yeah?Copy !req
828. Yesterday, I really
hated Chef RamsayCopy !req
829. and I wanted to kill him.Copy !req
830. Today, I really believe
he wants to help me.Copy !req
831. Coming up...Copy !req
832. It's, guys.
Do not send it out.Copy !req
833. Chef Ramsay raises the bar
at Anna Vincenzo's...Copy !req
834. That's establishing
a standard.Copy !req
835. But is Cece up
for the challenge?Copy !req
836. Whatever.
Just send it out.Copy !req
837. Or will she go back
to her old, familiar ways?Copy !req
838. - You know what?
- I don't give a.Copy !req
839. It's a relaunch like no other.Copy !req
840. If something's ready,
don't wait.Copy !req
841. There's a showdown,Copy !req
842. There's a showdown,Copy !req
843. And this time Cece
may have gone too far.Copy !req
844. I'm gonna flip
my lid.Copy !req
845. And none of you have seen me
go crazy yet!Copy !req
846. Chef Ramsay believes Cece is now
willing to take his adviceCopy !req
847. and move forward.Copy !req
848. So he and his team
work togetherCopy !req
849. to pull of a huge surprise
for Cece and her staff.Copy !req
850. Good morning.Copy !req
851. Morning.Copy !req
852. I'd like to welcome you allCopy !req
853. to the new Anna Vincenzo's.Copy !req
854. Take your blindfolds off,
please.Copy !req
855. Welcome to the new
Anna Vincenzo's.Copy !req
856. Oh, my God.Copy !req
857. It's so bright
and beautiful.Copy !req
858. Look at the space created.Copy !req
859. Look at the space created.Copy !req
860. Gone are those dark,
sedated colors.Copy !req
861. We've got lightness.Copy !req
862. It's contemporary
and it's timeless.Copy !req
863. Doesn't it bring so much light
in here with the windows?Copy !req
864. I can't even describe
the difference.Copy !req
865. And I think this change
is gonna change everything.Copy !req
866. It's classic.
It's contemporary.Copy !req
867. You can sit on every table
and view across the room.Copy !req
868. You can sit on every table
and view across the room.Copy !req
869. Webstaurant stores
have donatedCopy !req
870. $10,000 worth of plates,
knife, and forks.Copy !req
871. Tableware, chairs.Copy !req
872. God bless you.Copy !req
873. And, Cece,Copy !req
874. you, my darling,Copy !req
875. are gonna be the star
of your new restaurant.Copy !req
876. Have a little look
at that.Copy !req
877. "Kiss the cook."
How cool is that?Copy !req
878. Make it yours.
Yeah?Copy !req
879. The color...Copy !req
880. It felt awesome to see
Cece that happy.Copy !req
881. Like she was blown away.Copy !req
882. She gave him a hug.Copy !req
883. She gave him a hug.Copy !req
884. Before she wanted
to rip his head off,Copy !req
885. and she just
gave him a hug.Copy !req
886. It was cool to see.Copy !req
887. You happy?Copy !req
888. Yes.Copy !req
889. Angelo, you happy?Copy !req
890. Good.
And what do you think?Copy !req
891. Thank you.Copy !req
892. God, it's so different.Copy !req
893. It looks like
a different place.Copy !req
894. I can't get over it!Copy !req
895. I'm ecstatic.Copy !req
896. I'm just a little nervous
about the new menu.Copy !req
897. After this, I don't know
what else he's got in store.Copy !req
898. After this, I don't know
what else he's got in store.Copy !req
899. The menu has gone down
by half.Copy !req
900. It looks better.
Why?Copy !req
901. So's you can keep
the cost downCopy !req
902. and the freshness up.Copy !req
903. Yeah?Copy !req
904. You have to think forward.Copy !req
905. Your kitchen needs help.Copy !req
906. I know.
Yeah?Copy !req
907. So I've arrangedCopy !req
908. for a top
restaurant consultant,Copy !req
909. okay, which
I'm taking care ofCopy !req
910. for the first month,Copy !req
911. to help you get through
this difficult time, okay?Copy !req
912. to help you get through
this difficult time, okay?Copy !req
913. His name is Daniel Serfer.Copy !req
914. Daniel.Copy !req
915. Hi, Chef.
Yeah, how are you?Copy !req
916. I'm doing well, thanks.
Good.Copy !req
917. Now, here's
our owner, Cece.Copy !req
918. Yes?
Nice to meet you.Copy !req
919. He's been
hand-picked by myself.Copy !req
920. Years of experienceCopy !req
921. in some of the best
restaurants across Florida.Copy !req
922. Now, this man's gonna be
by your side for the next month.Copy !req
923. Yeah?
Look after him.Copy !req
924. Listen to him.Copy !req
925. I won't yell at him.Copy !req
926. Yeah.Copy !req
927. You have
a phenomenal chance hereCopy !req
928. to turn this around.Copy !req
929. Today is the start.Copy !req
930. Ready? Good.Copy !req
931. Ready? Good.Copy !req
932. I couldn't even believeCopy !req
933. that he got
a chef consultant for us.Copy !req
934. I feel more hope now.Copy !req
935. I know that this is gonna
make a total difference.Copy !req
936. You like the menu,
you like the decor.Copy !req
937. Yes.
Good, what's missing?Copy !req
938. Customers.Copy !req
939. Customers.Copy !req
940. So now we have to use
our initiativeCopy !req
941. and spread the word.Copy !req
942. I started putting together
with my teamCopy !req
943. I started putting together
with my teamCopy !req
944. the most amazing
marketing plan.Copy !req
945. So today,
five Florida radio stationsCopy !req
946. will be outside
that front doorCopy !req
947. in your parking lot.Copy !req
948. Why?Copy !req
949. We are havingCopy !req
950. the Anna Vincenzo'sCopy !req
951. Pizza-making Contest.Copy !req
952. Oh, my God.Copy !req
953. Now, that's not all.Copy !req
954. We have three teams
competing in this contest.Copy !req
955. Team One, representativesCopy !req
956. of the Miami Dolphins.Copy !req
957. Yes?Copy !req
958. Team Two:Copy !req
959. Team Two:Copy !req
960. No way.
RepresentativesCopy !req
961. of the Miami Heat.Copy !req
962. Oh, my God.Copy !req
963. Team Three!Copy !req
964. Representatives ofCopy !req
965. the Florida Panthers.Copy !req
966. This is crazy.Copy !req
967. The most important
objective of this contestCopy !req
968. is, by tonight,Copy !req
969. the whole of south Florida,
yeah,Copy !req
970. will have heard of Anna
Vincenzo's, yes?Copy !req
971. Excited?Copy !req
972. Good?Copy !req
973. Oh, no.
Why you unhappy now?Copy !req
974. Gonna call me a jerk again?Copy !req
975. No?Copy !req
976. 'Cause you haven't today
so far.Copy !req
977. It's a jerk-free day?Copy !req
978. Wow! Oh, yes!Copy !req
979. It's a special day for us.Copy !req
980. The whole family
at Anna Vincenzo's,Copy !req
981. not just me.Copy !req
982. After a drastic makeover...Copy !req
983. God, it's so different.Copy !req
984. And a dramatic menu change...Copy !req
985. The Anna Vincenzo family meal.Copy !req
986. Gordon has created
a huge marketing eventCopy !req
987. to spread the word.Copy !req
988. Featuring south Florida's
top pro sports teams.Copy !req
989. The Miami Dolphins.Copy !req
990. The Miami Heat.Copy !req
991. The Florida Panthers.Copy !req
992. They will be competingCopy !req
993. In the first annual
Anna Vincenzo'sCopy !req
994. Pizza-making Contest.Copy !req
995. The turnout today is amazing.Copy !req
996. The turnout today is amazing.Copy !req
997. There's camera crews.Copy !req
998. There's news crews.
There's radio stations.Copy !req
999. I'm like, I don't even
know where to turn.Copy !req
1000. Each team has the most amazing
ingredients in front of you guysCopy !req
1001. to make their own pizza.Copy !req
1002. You have three minutes...
to make that stunning pizza.Copy !req
1003. Take your stations.Copy !req
1004. On your marks...Copy !req
1005. Get set...Copy !req
1006. Go! Let's go!Copy !req
1007. Roll and twist!Copy !req
1008. Slap your baby's butt!Copy !req
1009. Easy, easy.
Just it flow in your hands.Copy !req
1010. Easy, easy.
Just it flow in your hands.Copy !req
1011. You gotta keep it
in a circle.Copy !req
1012. I'm trying to get it round.
How do you get it round?Copy !req
1013. 10...Copy !req
1014. 9...Copy !req
1015. 8... 7...Copy !req
1016. 6... 5...Copy !req
1017. 4... 3...Copy !req
1018. 2... 1!Copy !req
1019. Now stop!Copy !req
1020. There we go.
Masterpiece!Copy !req
1021. Give us a little inspirationCopy !req
1022. behind the thought
in the process.Copy !req
1023. We want to make it even.Copy !req
1024. We wanted to make it a success,
just like the Panthers.Copy !req
1025. We wanted to make it a success,
just like the Panthers.Copy !req
1026. Panther pride.Copy !req
1027. I don't even eat meat,
but I put meat on the pizza.Copy !req
1028. Just because I didn't know
what else to do, so...Copy !req
1029. The one ingredient on thereCopy !req
1030. that you think is gonna
blow the mind of the judges.Copy !req
1031. Put a lot of love in it.
A lotta love?Copy !req
1032. Okay.Copy !req
1033. Excellent.
Right!Copy !req
1034. They all did
a really good job.Copy !req
1035. Even though it looks
really easy,Copy !req
1036. it's not that easy
to make pizza.Copy !req
1037. We're gonna find out
who the winner is.Copy !req
1038. The Florida Panthers.Copy !req
1039. Cheesy.Copy !req
1040. Miami Heat.Copy !req
1041. Ooh, that one's good.Copy !req
1042. Here we go.
It's gonna
be tough.Copy !req
1043. Here we go.
It's gonna
be tough.Copy !req
1044. The Miami Dolphins.Copy !req
1045. Beautiful.Copy !req
1046. Beautiful.
Good-tasting.Copy !req
1047. The winner
of the first-everCopy !req
1048. Anna Vincenzo's
Pizza-making ContestCopy !req
1049. is gonna be Panthers,
Heat, or Dolphins?Copy !req
1050. Which one is it?Copy !req
1051. I have to say them.Copy !req
1052. The Miami Dolphins.Copy !req
1053. I'm coming that way.
Pepperoni pizza.Copy !req
1054. Pepperoni pizza!Copy !req
1055. Chef Ramsay's
marketing eventCopy !req
1056. did definitely
get the word outCopy !req
1057. did definitely
get the word outCopy !req
1058. about the new Anna Vincenzo's
restaurant opening.Copy !req
1059. The whole Boca knows
that we're doing a relaunch.Copy !req
1060. It's like a dream.Copy !req
1061. It's an amazing experienceCopy !req
1062. that I would never
expect in my life.Copy !req
1063. It's a new beginning.Copy !req
1064. It's gonna be awesome!Copy !req
1065. After the extraordinary
marketing event,Copy !req
1066. Consultant Chef Dan SerferCopy !req
1067. works with Cece to prepare
the new menu.Copy !req
1068. Put these in the oven.Copy !req
1069. Then Chef Ramsay
introduces the dishesCopy !req
1070. to the staff.Copy !req
1071. We cut the menu in half,Copy !req
1072. We cut the menu in half,Copy !req
1073. increase the freshnessCopy !req
1074. and the quality.Copy !req
1075. First impressions—
how does it look?Copy !req
1076. Smaller.Copy !req
1077. Smaller, yes.Copy !req
1078. Okay, let's start
from the top.Copy !req
1079. Baby fried mozzarella balls
with marinara sauce.Copy !req
1080. Shrimp scampi, yes?
Calamari fritti.Copy !req
1081. Not clumped,
glooped together.Copy !req
1082. Sea mussels, yes, with
white wine and tomato sauce.Copy !req
1083. Baked clams.Copy !req
1084. They're not frozen,
they're baked.Copy !req
1085. It's so beautiful.
Wow.Copy !req
1086. Parmesan-breaded
pork chop.Copy !req
1087. The pizzas, they're
a bit of a Hallmark here,Copy !req
1088. so we just tarted them up
a little bit.Copy !req
1089. Spaghetti and meatballs,
fresh.Copy !req
1090. If you're not happy with it,
you don't send it.Copy !req
1091. End of story.Copy !req
1092. End of story.Copy !req
1093. The line stops with you.
Have a taste of the food.Copy !req
1094. Let's dig in.Copy !req
1095. Mmm.Copy !req
1096. The eggplant tastes good.Copy !req
1097. This is my favorite.Copy !req
1098. This is my favorite.Copy !req
1099. I'm very excited
about the menu.Copy !req
1100. The family meals,Copy !req
1101. I could do stuff
like we make at homeCopy !req
1102. and serve that family-style.Copy !req
1103. The Anna Vincenzo
family-style menu.Copy !req
1104. Push it, okay?
Let's go, eh?Copy !req
1105. Let's get set up
in the kitchen.Copy !req
1106. Hi, welcome
to Anna Vincenzo's tonight.Copy !req
1107. How are you?
Just a party of two?Copy !req
1108. You want to do
the family special?Copy !req
1109. You want to do
the family special?Copy !req
1110. Nice and easy, okay.
You're gonna love it.Copy !req
1111. I'm very nervous.Copy !req
1112. Everything's
at stake right now.Copy !req
1113. We need to get this
relaunch, like, going.Copy !req
1114. Tonight's about
standards, yeah?Copy !req
1115. Quality over quantity,
yes?Copy !req
1116. Anna Vincenzo's
family meal, yeah?Copy !req
1117. Gotta work tonight.
Let's go.Copy !req
1118. Give it all you've got.
Yeah?Copy !req
1119. Yes.
Okay. Please.Copy !req
1120. I feel really,
really nervous.Copy !req
1121. Tonight's a really big night.Copy !req
1122. It means so much to us.Copy !req
1123. And I just don't want
to mess it up.Copy !req
1124. Let him know the differenceCopy !req
1125. between what
you're waiting forCopy !req
1126. between what
you're waiting forCopy !req
1127. and what's ordering in.Copy !req
1128. Can you start meCopy !req
1129. Two veal piccatas
and three whole lasagna.Copy !req
1130. But don't, like,
don't call it again.Copy !req
1131. Right, Cece, these first
three or four tablesCopy !req
1132. have got to get out
quickly, yes?Copy !req
1133. Gordon's overhaul of the menuCopy !req
1134. has been dramatic,Copy !req
1135. with an infusion
of quality and freshness.Copy !req
1136. More salad in there, please.Copy !req
1137. His family-style meal
and smaller menuCopy !req
1138. Have made the load
on the kitchenCopy !req
1139. much more manageable.Copy !req
1140. Come on, guys,
get it together—timing.Copy !req
1141. And as a result,Copy !req
1142. Cece pushes the first orders
out quickly.Copy !req
1143. Service!Copy !req
1144. Service!Copy !req
1145. Okay, very hot plate
there.Copy !req
1146. It's amazing to see how much fun
everyone's having right nowCopy !req
1147. with this family-style meal.Copy !req
1148. The atmosphere in here
is magical.Copy !req
1149. All right, that's good.Copy !req
1150. I'm glad you guys
are enjoying it.Copy !req
1151. I need family lasagna,
table ten.Copy !req
1152. After that,
there's no more.Copy !req
1153. It's only half an hour
into serviceCopy !req
1154. and we've nearly sold out
of the Anna Vincenzo'sCopy !req
1155. family-style meals.Copy !req
1156. So, as a result, the kitchen's
running a lot smoother.Copy !req
1157. But the night
is still young.Copy !req
1158. But the night
is still young.Copy !req
1159. Those onions are a little
too cooked, I think, no?Copy !req
1160. No, man.Copy !req
1161. Whatever.Copy !req
1162. If something's ready,
don't wait.Copy !req
1163. Just send it out.Copy !req
1164. Does that
look good to you?Copy !req
1165. It doesn't matter.Copy !req
1166. Get the out.Copy !req
1167. That little chop
looks burned from here.Copy !req
1168. Are you me?
Is it burnt?Copy !req
1169. Pork chop?
Yeah.Copy !req
1170. It's done like that.Copy !req
1171. Just send it out.
Just send it out.Copy !req
1172. It looks black from here.Copy !req
1173. Well, we don't have
time for mistakes.Copy !req
1174. Service!Copy !req
1175. It's, guys.Copy !req
1176. It's, guys.Copy !req
1177. Is it just plain ignorance,
or are people thick round here?Copy !req
1178. I'd rather you
go to the table and tell themCopy !req
1179. it'll be an extra ten minutes
'cause we burnt itCopy !req
1180. than stand there
sending them.Copy !req
1181. I'm gonna flip my lid.Copy !req
1182. And none of you have seen me
go crazy yet!Copy !req
1183. - You know what?
- I don't give a.Copy !req
1184. hell.Copy !req
1185. I'd rather
you go to the tableCopy !req
1186. and tell them we burnt it
than stand thereCopy !req
1187. sending them.Copy !req
1188. It's relaunch night,Copy !req
1189. And although Cece
has come a long way,Copy !req
1190. it appears as though
she is slipping backCopy !req
1191. to her old habits.Copy !req
1192. It's, guys.Copy !req
1193. And Gordon is having
none of that.Copy !req
1194. I know it's hard.Copy !req
1195. You do not have
to send it out.Copy !req
1196. Make another one, now!Copy !req
1197. Thank you!Copy !req
1198. Start this table.Copy !req
1199. Eggplant parmesan,Copy !req
1200. veal parmesan, veal marsala,
spaghetti bolognese.Copy !req
1201. veal parmesan, veal marsala,
spaghetti bolognese.Copy !req
1202. No more -ups.
We don't have time.Copy !req
1203. Thank you.
That's what I need to hear!Copy !req
1204. We're gonna handle it.Copy !req
1205. Please keep an eye
on that pork chop.Copy !req
1206. Don't burn it,
please.Copy !req
1207. I was like, you know what?Copy !req
1208. New place, new rules.Copy !req
1209. Come on, we're almost there.
We're almost there!Copy !req
1210. We're gonna start following
what Gordon said.Copy !req
1211. It's like starting
all over again.Copy !req
1212. Come on, guys!Copy !req
1213. Now there's harmony now.Copy !req
1214. Yeah?Copy !req
1215. I need the pork chop
before it gets burned again.Copy !req
1216. Awesome!
Good work!Copy !req
1217. Good work.Copy !req
1218. Perfect.
Okay, pork chop.Copy !req
1219. It's a different CeceCopy !req
1220. It's a different CeceCopy !req
1221. than I've ever seen
working in the kitchen.Copy !req
1222. Now she really cares
what's going on.Copy !req
1223. She's not gonna
serve crap to a table.Copy !req
1224. She's gonna make sure
it's good.Copy !req
1225. That's establishing
a standard, Cece.Copy !req
1226. That's estab—
not there, but there, yes?Copy !req
1227. Yes, Chef.Copy !req
1228. Yeah, that's the way
I like it.Copy !req
1229. Cece, they said
that pork chop was amazing.Copy !req
1230. On table 30,
they loved your flounder.Copy !req
1231. Everything was perfect.Copy !req
1232. Awesome.Copy !req
1233. Cece proved she had
accepted Chef Ramsay's plan.Copy !req
1234. Cece proved she had
accepted Chef Ramsay's plan.Copy !req
1235. She maintained a high standard
in the kitchenCopy !req
1236. and she was rewarded
with happy customers.Copy !req
1237. Everything good, guys?
Yes.Copy !req
1238. Good.
You enjoying everything?Copy !req
1239. Good job.
Thank you.Copy !req
1240. I was just like,Copy !req
1241. oh, my God,
this feels so good again,Copy !req
1242. seeing the restaurant full.Copy !req
1243. This is wonderful!Copy !req
1244. You know, when you
see the place empty,Copy !req
1245. it—it hurts.Copy !req
1246. And when you see it full,Copy !req
1247. and everybody's like,
"Wow, this is great,"Copy !req
1248. it's, uh, it's amazing.Copy !req
1249. I got all my passion back.Copy !req
1250. Good to see you guys.
I hope to see you again.Copy !req
1251. Have a good night.
Thank you.Copy !req
1252. Have a good night.
Thank you.Copy !req
1253. Thanks for coming.
Come back and see us.Copy !req
1254. Okay, what a difference...Copy !req
1255. From the first night
I was here.Copy !req
1256. This is the restaurantCopy !req
1257. that Boca RatonCopy !req
1258. needs and wants.Copy !req
1259. You did very well tonight.Copy !req
1260. And even when
problems started,Copy !req
1261. you didn't start
throwing out mediocre food.Copy !req
1262. And that
was a telling point.Copy !req
1263. And that pork chopCopy !req
1264. that you didn't sendCopy !req
1265. made me happy.Copy !req
1266. Mediocre doesn't sitCopy !req
1267. in this town.Copy !req
1268. in this town.Copy !req
1269. You're above that now.Copy !req
1270. Well done.Copy !req
1271. Thank you.Copy !req
1272. If you would have
asked me three days ago,Copy !req
1273. I would have said,
"Oh, good riddance."Copy !req
1274. I'm sorry to see him go,
actually.Copy !req
1275. He did a lot.Copy !req
1276. It's something
I'll never forget.Copy !req
1277. You've got the restaurant.Copy !req
1278. You've got the menu.
Yeah?Copy !req
1279. You've got the family
behind you.Copy !req
1280. You've got everything
you need, Cece, hereCopy !req
1281. to make this place work.Copy !req
1282. Go for it.Copy !req
1283. Yeah?
Stay with it.Copy !req
1284. 'Cause I know you can do it.Copy !req
1285. Thank you.Copy !req
1286. Okay?Copy !req
1287. Can I hug you?Copy !req
1288. Of course you can.
Come here, you.Copy !req
1289. - Well done.
- Well done.Copy !req
1290. Good job.
Really good job.Copy !req
1291. Yes? And good luck.Copy !req
1292. I really mean it, okay?Copy !req
1293. Thank you.
Yeah? Good look.Copy !req
1294. Thank you.
Okay?Copy !req
1295. You can do it.
Hey.Copy !req
1296. Okay.
Good to see you.Copy !req
1297. Don't be scared to take
that jacket offCopy !req
1298. from time to time,
yeah?Copy !req
1299. Loosen up a little bit.Copy !req
1300. Thank you.
Look after your daughter.Copy !req
1301. Yes? Trust me.
The money's coming back.Copy !req
1302. I can smell the dough.Copy !req
1303. Give me a hug.Copy !req
1304. Ohh.Copy !req
1305. Ohh.Copy !req
1306. Thank you so much.
Take care.Copy !req
1307. Look after her, yes?
Thank you.Copy !req
1308. Excellent.
Bye, Chef.Copy !req
1309. God bless.Copy !req
1310. Thank you.
Thank you.Copy !req
1311. Whew, what a week.Copy !req
1312. Florida may be called
the sunshine state,Copy !req
1313. but when I first arrived,
it was anything but sunny.Copy !req
1314. Cece and the restaurant
have come a long wayCopy !req
1315. in just a few days.Copy !req
1316. Quite frankly,
I'm surprised.Copy !req
1317. I only hope the sun
continues to shine downCopy !req
1318. on Anna Vincenzo's.Copy !req
1319. on Anna Vincenzo's.Copy !req
1320. Please.Copy !req
1321. Forecast for tomorrow:Copy !req
1322. 100% chance of tears.Copy !req
1323. See?
We made friends.Copy !req
1324. I know you did.Copy !req
1325. He's not that bad.Copy !req
1326. I take it back.Copy !req
1327. He's not a jerk.Copy !req
1328. After Chef Ramsay
left Anna Vincenzo's,Copy !req
1329. Cece continued
to follow his advice.Copy !req
1330. Welcome
to Anna Vincenzo's.Copy !req
1331. She kept a smaller menuCopy !req
1332. and buys fresh ingredients.Copy !req
1333. and buys fresh ingredients.Copy !req
1334. New and fresh and...
exciting.Copy !req
1335. And for the first time
in a long time,Copy !req
1336. Cece is hopeful
for the future.Copy !req