1. Everything looks good,
Mr. Reynolds.
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2. Your blood work is all normal.
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3. Excellent. As expected, right?
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4. Does look like
your blood pressure's
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5. - a little high, however. Um—
- Wait.
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6. - I have high blood pressure?
- Well, yes, but
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7. that's consistent
with your last visit.
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8. We might want
to put you on a low dose
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9. - of blood pressure medication.
- Oh... no.
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10. Come on, Doc.
Pills are for old men.
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11. Well, we all get
to a certain age where we need—
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12. Do we? I don't.
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13. So, no. I mean, you know,
let-let's not...
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14. Listen, I-I can see
where you're headed with this.
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15. Let's-let's not go there, okay?
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16. If I wanted my blood pressure
to be low, I would simply
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17. command my body to make it low.
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18. That's really not how chronic
high blood pressure works.
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19. Okay, well, it is how it works
with Dennis Reynolds, okay?
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20. And if I'm chronically
having high blood pressure,
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21. it's because
I'm chronically suffering fools
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22. who won't listen to me
when I say that I can do things.
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23. Uh, you know what, Doc?
It's fi...
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24. I'm gonna take control
of this, okay?
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25. Don't you worry about a thing
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26. 'cause Dennis Reynolds is gonna
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27. figure this all out on his own.
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28. There we go.
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29. Blood pressure.
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30. Pulse. Resting heart rate,
syncs right to the phone.
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31. And it records everything.
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32. This is perfect.
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33. Now I'll have proof I can smash
in that stupid doctor's face.
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34. - Yeah.
- Oh, hey, Dennis.
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35. Uh, a-are we above
or below sea level?
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36. - What?
Tell him about
the family-style cooking.
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37. Yeah, so we're doing
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38. some family-style cooking now,
and we got this,
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39. like, industrial-grade
pressure cooker.
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40. Mm.
Pretty badass, man,
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41. but, you know,
we got to make sure
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42. we're above sea level
just to be safe.
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43. Well, we can't be
below sea level.
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44. Otherwise, we'd be underwater.
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45. But if it's under sea level,
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46. - it may explode.
- That's our big worry.
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47. That this sucker's
gonna explode.
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48. You can't take
a pressure cooker under the sea.
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49. It's not gonna explode.
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50. Yeah, that's not
how pressure cookers works.
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51. - Yeah.
- You're telling me
that you can't bring
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52. a pressure cooker
onto a submarine?
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53. How do they feed
the entire U.S. Navy?
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54. - They don't pressure-cook
the shit, Mac.
- Navy argument.
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55. - Navy argument...
- Stop! Stop! All of you, okay?
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56. They have, like,
a grill or something.
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57. I'm calling mental health day.
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58. Mental health day?
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59. What kind
of cuckoo shit is that?
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60. It's a new thing.
It's like a sick day
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61. but for your brain,
and if somebody calls it,
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62. you have to give it to 'em,
you can't ask any questions.
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63. Are you calling that?
Are you taking that for real?
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64. Yeah, yeah. Yeah, I'm calling
mental health day, okay?
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65. - And I'm gonna drive out
to the beach...
Ooh.
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66. and spend the entire day
just staring at the ocean.
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67. Isn't your car in the shop?
I'm sorry.
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68. That's, uh, not a question
about mental health.
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69. That's a question of logistics.
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70. Ah, damn it. No, you're right.
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71. Hey, Dennis,
I'll come drive you.
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72. I could use a beach day.
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73. Oh, shit. You know what?
This could be a good way
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74. - to find out whether or not
we're, uh, underwater.
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75. We can take
the cooker there, yeah.
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76. We're gonna bring
the cooker, too.
- No. No.
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77. Goddamn it!
Do you hear that beeping?
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78. - That means stop. No!
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79. This is my mental health day,
and none of you
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80. are a part of it.
Goddamn it!
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81. Hi.
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82. Hi. How can I help you today?
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83. Uh, yeah, I have a reservation
under the name Reynolds.
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84. - Okay, let me check that out
for you.
- All right.
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85. Wow. That's a lot of typing
you're having to do there.
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86. - You writing a novel?
- Oh, I'm sorry.
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87. We have no more vehicles
available in that class.
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88. No, no, no,
I made a reservation.
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89. Sometimes
our system double-books,
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90. so that's our mistake,
and we are happy
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91. - to offer you
a complimentary upgrade.
- Okay.
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92. This is the Tsuma EVS,
a fully-electric car
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93. with touch screen controls,
automated steering
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94. made right here in America.
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95. Oh, these are awesome.
I've seen these.
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96. - These are really cool.
- Mm-hmm.
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97. Okay, yeah, no. I-I... I accept,
and I'll take those keys.
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98. - There are no keys.
- Aha.
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99. - There's an app.
- Oh, right.
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100. - An app.
- Mm-hmm.
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101. Boy, I got tell you, I...
I, uh, I don't love that.
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102. I, uh, have a lot of apps
on my phone already,
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103. and, uh,
keys are sort of a system
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104. that have existed for millennia.
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105. I don't know why we're trying
to fix that, but, uh,
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106. yeah, no, now we got apps.
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107. We got... we got apps
for everything, right?
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108. Even for things
we already had things for.
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109. I guess, uh, since
my blood pressure's going up,
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110. really spiking here,
I'm just gonna...
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111. I'm gonna go with it.
We're gonna download the app.
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112. Right? What's one more app?
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113. The phone is the key now.
Simple.
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114. This is nice.
Smooth ride, it's quiet.
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115. Try this
automated steering thing.
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116. Hey.
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117. Hey!
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118. That is awesome.
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119. Time to kick
this mental health day off
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120. with some feel-good plant tonic.
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121. My good friend, Mr. Kratom.
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122. Uh, this stuff's gnarly
as hell, though.
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123. I need some...
some kind of a mixer.
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124. Uh, Tsuma, direct me
to the nearest tea shop.
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125. Rerouting to Teaspoon.
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126. Holy shit.
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127. Tsuma, play... Roxette.
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128. - Now playing Roxette,
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129. - "Listen to Your Heart."
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130. That is so cool.
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131. I'll just sit here
and enjoy the ride, I guess.
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132. This car's nailing it.
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133. - Uh, one herbal tea, please.
- Which flavor?
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134. Flavor.
Uh, I don't know. Jasmine?
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135. Uh, sorry, I meant for the boba.
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136. The little spheres
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137. of, uh, tapioca and sugar?
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138. The tea comes with boba.
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139. Well, it doesn't
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140. because I see the tea
right there,
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141. and I see the boba over there,
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142. so why don't we just
not combine 'em, yeah?
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143. - You know, so, I'll take the tea
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144. without the covert diabetes
delivery mechanism, please.
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145. - The system won't
let me do that.
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146. Okay. Yeah. No, fine.
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147. One boba, please.
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148. We'll call it
a mental health day treat.
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149. Self-care, right?
Isn't that what people call it
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150. whenever they need an excuse to
do whatever the fuck they want?
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151. - I don't know.
- Yeah, I know.
Of course you don't.
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152. Of course you don't.
One chewy sugar tea, please.
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153. All right.
Uh, you can scan the code.
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154. Uh, why?
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155. Because the code takes you
to the app.
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156. That's two apps today, yeah.
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157. Got apps for everything,
you know?
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158. Even though I'm already
talking to the person
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159. that, uh, could just
take my order right here,
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160. but I got to download an app,
right?
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161. How about this?
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162. I have cash, you have tea.
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163. Why don't
we just streamline things?
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164. We don't take cash, though.
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165. Yeah. How about cards?
Take cards?
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166. - Uh, yes.
- Oh, great.
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167. But there is
a ten-dollar minimum.
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168. There's no minimum
on the app, though.
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169. Sorry. It's, uh...
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170. It's not your fault.
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171. You know, you didn't
create the system.
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172. The system is just...
It is what it is,
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173. and, yeah, we're
both victims here, so...
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174. What?
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175. Uh, nothing.
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176. Two boba teas, please.
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177. ♪ Listen to your heart ♪
- Oh, shit.
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178. Ugh! Oh.
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179. That is rough.
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180. Oh.
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181. - Ugh! Aah!
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182. It's so sweet.
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183. Good, though. It's good.
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184. - What do you mean,
"Key not found"?
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185. Key not found?
Th-There is no key.
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186. - The key is my...
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187. phone.
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188. Where's my phone?
Where's my phone?
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189. Goddamn it, where's my phone?
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190. Ah, shit. Ugh! Yes. What?
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191. Hey, Dennis. Hey, man.
Hey.
Hey.
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192. Hey, uh, real quick.
You know that French dip
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193. of yours in the fridge.
Can we eat that?
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194. No, that French dip has been
in the fridge for a month, dude.
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195. Do not eat it
and do not call me!
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196. We already ate it.
Yeah, we ate it.
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197. It's been eaten.
I told 'em not to eat it.
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198. Dee tried to tell us
not to eat it, but look, anyway,
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199. we're just calling now so
you don't get mad at us later.
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200. - All right?
Yeah, we're hoping
that you get mad out there
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201. and then you come back
and you're happy.
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202. Do not expect that sandwich
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203. when you get back,
'cause it's gone, okay?
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204. But don't worry about it.
It has been pressure-cooked.
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205. Yeah, we pressure-
cooked the shit out of it.
- What do you mean?
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206. - No, you cannot pressure-cook
a French dip.
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207. Oh, yeah, you can, and
I guarantee that the U.S. Navy
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208. - is down on their submarine...
- Don't. Don't talk!
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209. - Don't talk. Don't. Stop.
- ... with their pressure cooker.
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210. - No more phone calls! No more!
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211. Fantastic.
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212. Hello, Officer.
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213. License and registration.
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214. - Uh, well, this is a rental,
actually.
- Hmm.
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215. - Turn the car off.
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216. Yeah.
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217. I, uh... I can't
because I don't have a key.
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218. Uh, well, technically
there is no key.
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219. My phone is the key, and...
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220. I don't have a phone.
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221. Step out of the car, sir.
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222. Uh, you know,
I'd really rather not
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223. because I'm afraid if I get out,
then, um,
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224. I'm not gonna be able
to start the car again.
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225. Sir, out of the car, please.
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226. Right. You don't care.
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227. All right, stepping out.
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228. Well,
who could've predicted that?
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229. Hi. Good afternoon. Fine,
and you? Thanks for asking.
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230. Listen, my name is
Dennis Reynolds,
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231. and I'm on a family plan
under the name Frank Reynolds,
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232. and I need a new phone, please.
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233. Okay, I can help you
with that here.
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234. Great.
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235. - Frank Reynolds, mm-hmm.
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236. - My name's not that long.
- So,
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237. looks like I can get you
a replacement phone here.
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238. Can have it to you
by end of day tomorrow.
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239. Uh, no, that's-that's not
gonna work. I need it today.
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240. Unfortunately, the phones are
at our warehouse, so...
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241. Tell me about those,
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242. 'cause those look like phones.
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243. Those aren't the phones.
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244. - Those aren't the phones?
- No.
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245. Hey, those aren't
the phones, guys, so,
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246. you know, just so you know.
Those are just boxes
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247. filled with phones
that aren't the phones.
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248. - Phones for new customers.
- Oh, for new customer, right.
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249. Not for old customers.
Not for the paying customers,
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250. the people who have been paying
for months and months,
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251. for years and years
and years and years.
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252. Let's punish those people
and give the phones
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253. that are right there
to the new customers.
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254. It's just how the system works.
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255. - Yeah, well, mm, that system.
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256. I've been
running up against it all day.
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257. Well, I'll tell you what, pal.
I am not mad at you, okay?
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258. I am mad at the system.
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259. Okay, but unfortunately
the system isn't here
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260. for me to direct my frustrations
at it, s...
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261. Good. Let's try something else.
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262. Um, what if we add a new line
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263. to the Frank Reynolds
family plan?
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264. Would that make me
a new customer?
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265. Yeah, I can do that.
I just need your PIN.
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266. Right, 'cause the PIN's the key
to the phone,
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267. and the phone's the key
to the car,
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268. and everything's been
streamlined.
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269. Excuse me, please. I need
to make a call on my watch.
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270. - Are you sure
this is gonna work?
- Charlie,
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271. diamonds are made
under pressure.
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272. This is a pressure cooker.
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273. We're going to cook diamonds.
It's very linear.
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274. - So genius.
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275. I just can't believe no one's
ever thought of this before.
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276. - We're gonna be rich, man.
Oh, I know.
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277. It's Dennis.
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278. Oh, oh, oh, oh,
do not answer it.
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279. - It's a mental health day test.
- A test. Mm.
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280. - Test?
- Mm-hmm.
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281. In my day, if you wanted
to get out of work, you...
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282. you hit yourself with a hammer
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283. or you got gnawed by a shark
or something simple.
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284. - No, not gonna pick up now.
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285. No, wh-wh-why would he?
Unreal.
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286. Uh, let's try... 69-69.
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287. Okay.
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288. - Yeah, that's it.
- That worked?
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289. You're all set.
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290. - Seriously?
- That's it.
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291. - This is the phone?
- That's the phone.
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292. I'm gonna open the box,
I'm gonna turn it on,
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293. - the phone's going to work?
- Yup.
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294. It's gonna work.
It's your phone.
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295. Whoo!
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296. Why won't you talk
to each other?
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297. Talk! Talk! Talk! Talk!
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298. Talk! Talk!
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299. Dennis Reynolds.
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300. D, E, "N" as in Nancy...
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301. License plate— "B" as in boy,
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302. SX355.
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303. I'm sorry. I didn't get that.
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304. Yeah, no, I know you didn't
get it 'cause I didn't say it.
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305. I didn't say what it was.
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306. Did you say "January"?
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307. No, I didn't say "January."
I didn't say anything.
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308. I didn't give a month,
I didn't give a day.
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309. Representative.
No, representative.
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310. Human! Human!
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311. Oh.
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312. D,
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313. E, "N" as in "neighbor,"
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314. I, S.
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315. Dennis Reynolds.
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316. "D" as in
"Deliver me from this!"
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317. - "E" as in "Engage with human."
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318. "N" as in "nightmare"!
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319. "N" as in "nightmare"!
"I" as in "Is this real?"
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320. "S" as in "Somebody help me!"
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321. There has to be a way
to open this goddamn car!
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322. How do I open the car?
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323. Dennis Reynolds.
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324. D, E,
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325. "N" as in "never-ending."
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326. - "N" as in...
Thank you for calling
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327. - Tsuma Customer Care.
Never gonna help me.
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328. Your call is
very important to us.
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329. Please enter your 17-digit VIN.
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330. Please say your name.
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331. - Dennis Reynolds.
- Got it. Let me transfer you.
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332. Thank you
for calling Tsuma Customer Care.
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333. My name is Daisy. May I please
have your name and 17-digit VIN?
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334. No. No, no, no, no. No.
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335. I just ent... I ju...
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336. I just entered all that
information into the system.
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337. I'm sorry, sir.
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338. - I get it, but I do—
- That-That's okay. No, no.
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339. That's okay. Daisy, was it?
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340. Listen, don't be sorry, okay?
I'm not mad at you.
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341. I'm a little upset, but I'm
upset at the situation, okay?
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342. And-and the situation is this,
Daisy.
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343. If you'll just give me a second
and indulge me, okay?
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344. My new phone won't talk
to my car.
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345. Okay, so I called
the car rental company,
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346. and they put me on
with a supervisor
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347. who told me
to call Tsuma Roadside,
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348. so I called Tsuma Roadside.
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349. Spoke to someone over there
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350. who put me on
with another supervisor
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351. who told me
to call the service center.
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352. So I called the service center,
spoke to about—
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353. I don't know—
two, three morons over there
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354. who had no answers
for me whatsoever.
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355. They put me on
with one of their supervisors,
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356. and that person told me to call
the car rental company again.
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357. So I called
the car rental company,
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358. then roadside, service center,
rental company,
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359. roadside, service center,
rental company,
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360. roadside, service center,
and around and around
Copy !req
361. and around like that
for hours and hours,
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362. until finally someone had
the presence of mind
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363. to let me know there's
a goddamn customer care line.
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364. Okay, so I called
the customer care line
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365. and now I find myself talking
to you, Daisy,
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366. my little wildflower.
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367. And you ask me
to enter in my VIN
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368. and my date of birth again,
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369. information which I already
entered into your system.
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370. Okay, now, now, listen,
Daisy, Daisy,
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371. bear with me here, okay?
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372. I know you didn't create
the system, okay?
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373. So you are not to blame.
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374. But somebody did create
the system,
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375. and I would very much like
to blame that person.
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376. So... who is that?
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377. Sir, I'm sorry. Who is...?
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378. Who is the person who created
your customer service system
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379. in such a way
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380. that the information entered
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381. into the computer
isn't passed on
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382. to the human representative?
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383. Sir, I don't know. I can send
you to one of my supervisors.
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384. No, no, no, no, no.
No, Dai... no.
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385. No, don't send me
to a supervisor, Daisy.
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386. Daisy, Daisy...
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387. it's just you and me.
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388. Just you and me, Daisy,
fighting the good fight
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389. against a broken system
engineered
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390. to drive us both so crazy
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391. that we have to take days off
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392. for our mental health!
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393. Daisy?
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394. Yes?
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395. The Tsuma.
It's made in America, right?
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396. Yes, it is.
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397. Where?
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398. All right, yes, okay. Yup.
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399. Oh, let me call you back.
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400. Hello. How are you?
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401. I've been better.
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402. I've been worse.
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403. Is the CEO in?
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404. I'm sorry. Uh, who are you?
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405. Dennis Reynolds.
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406. D, E, "N" as in "Nancy,"
N, I, S.
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407. Tsuma customer for, uh,
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408. oh, six hours and 17 minutes.
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409. I have some helpful feedback
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410. that I would very much like
to pass on to your boss.
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411. - Oh.
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412. Can I get you a water
or something?
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413. Listen, I have traveled
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414. through blistering sun
and pouring rain to get here,
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415. so, if you don't mind,
I'll just wait.
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416. Uh, he is not in the office
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417. this week,
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418. but customer feedback
is very important to him,
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419. so, if you'd like
to leave him a message,
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420. I'll make sure he gets it.
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421. If I leave you a message,
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422. can you assure me
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423. that you will get this to him?
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424. Absolutely.
I'll make sure he gets it
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425. when he gets back
from the beach house.
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426. - The beach, huh?
- Mm-hmm.
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427. - Yeah.
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428. I was supposed
to go to the beach today.
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429. - That's nice.
- Yeah.
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430. - How about that, huh?
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431. Which beach?
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432. Brandon, dinner's ready!
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433. Hi.
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434. This is a medical marvel.
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435. You lowered your blood pressure
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436. by 20 points
in less than a minute, but how?
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437. Well, just let off
a little steam, all naturally.
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438. Told you, Dr. Tsuma.
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439. - Hmm.
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440. Oh. Excuse me.
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441. Hello?
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442. Oh, hey, Dennis.
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443. Uh, are-are we above
or below sea level?
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444. I'll be right in.
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